Insurance Vertical Market PPT> E-Bill /Marketing Functionality

2. Flexibility to meet your needs
MSA Group eBill
Click here to enroll in our new freeeBill system. This system gives you the flexibility to view
your statements online, set up auto payments, make one time payments, view account
payment history and statement history. The first time setup is quick and easy. Pay with your
checking account, savings account, or money market account. This service has no
convenience fees or charges that you will incur, just a simple solution giving you 24/7/365
access to your bills and payments.
Credit Card Convenience Pay
Prefer to pay by Visa, MasterCard or Discover? Click here to access these services online.
The simple and convenient method is available 24 hours a day, 7 days a week.
A $4.95 fee per payment may be assessed.
Pay by Phone
A quick call to our toll-free hotline at (800) 611-0958 allows you to pay by phone. Use your
Visa, MasterCard or Discover credit card, or an electronic check, ATM debit card or check card

3. eBill
Services
Login Forgot Password Enroll Terms & Conditions
Login
Help
Welcome
Contact Us Welcome to electronic bill presentment and payment. Please enter your email address and password
below to view and pay your bill online. If you have yet to register to receive electronic bills please click
the “Enroll” tab. If you have forgotten your password click on “Forgot Password.”
What is your email Address? Jon.bill@bestpracticesystems.com
**********
What is your password?
OK

4. eBill
Services
Login Forgot Password Enroll Terms & Conditions
Login Forgot Password
Help
Forgot Password
Contact Us
Please provide your email address. We will reset your password and send it to you.
You will have to set a new password the first time you login.
What is your email address? Jon.Bill@bestpracticesystems.com
Cancel
OK

5. eBill
Services
Login Forgot Password Enroll Terms & Conditions
Login Enroll
Personal Questions
Help
Contact Us What is your First Name? Jon
Bill
What is your Last Name?
Login Information
What is your email address? Jon.Bill@bestpracticesystems.com
***********
Choose a password:
***********
Enter the password again:
Account Questions
Choose for which type of bill you are enrolling: E.Bill
What is your account number? 120-0239-01
(Your account number can be found on the top right corner of your bill.)
Note: All paper statements will be discontinued after enrollment.
Click the box if you have read and agree with the terms and conditions of using this site.
Cancel
OK

6. eBill
Services
Login Forgot Password Enroll & Conditions
Login Terms & Conditions
Help
E.Bill Terms and Conditions
Contact Us Your Company believes that the information included on the site is accurate when it is posted on the
site; however, such information is subject to change and update at any time without prior notice. You
understand and agree that Your Company cannot, and does not, guarantee nor ensure the accuracy,
completeness, nor authenticity of the site's contents, site functionality, or your transmission of any
information or instructions to, or from, the site. You agree that neither Your Company , nor any of its
affiliated companies, nor any other person associated with the creation or use of the site, shall be liable
or responsible to any person for any harm, loss or damage whatsoever that may arise in any connection
with your use of the site.
You waive all rights that you may have to hold Your Company responsible in connection with any other
use of the site.
Based on the emerging nature of Internet transactions and related technology, you agree that these
exclusions of liability are fair and reasonable, and that Your Company would not have permitted use of
the site by you if not for your agreement with the liability exclusions and disclaimers set out herein.
Your Company may change these terms and conditions and the services provided by this site from
time to time. You will be required to agree to accept these changes on the effective date in order to
continue using this Site.
Your Company has the right to rescind or discontinue your access to this site at any time without
explanation to you

7. eBill
Services
My Bills My Bill History
My Current Bills
Current Bills
My Payments
Choose the bill type you would like to view: E.Bill
My Profile
Help Account Description & Number Due Date Balance Due Amount Paid
Contact Us Bill #1 120-0239-01 05/28/2008 $142.30 View Pay
Bill #2 120-0239-02 05/28/2008 $152.36 View Pay
Logout
Bill #3 120-0239-03 05/28/2008 $254.33 View Pay

8. eBill
Services
My Bills My Current Bills
Current Bills My Bill History
My Payments
Make a One-Time Payment
My Profile To schedule a one time payment enter the information asked for and click “Pay.”
A Payment will be made for this account: E.Bill 120-0239-01
Help
For this bill type: E.Bill
Contact Us
How much would you like to pay? 142.30
Logout
On what date would you like the payment made? 05/28/2008
One-Time Payment Bank Account
What payment account would you like to use?
Bank Account
To add a checking or savings account from which to pay, enter the information asked for below.
080989430
What is your Routing Transit Number?
0014409843
What is your Account Number?
Checking
What type of account is this?
E.Bill Account
What would you like to name this account?
Yes No
Do you want to save this account for later use? Cancel
Pay

9. eBill
Services
My Bills My Current Bills
Current Bills My Bill History
My Payments
Make a One-Time Payment
My Profile To schedule a one time payment enter the information asked for and click “Pay.”
A Payment will be made for this account: E.Bill 120-0239-01
Help
For this bill type: E.Bill
Contact Us
How much would you like to pay? 142.30
Logout
On what date would you like the payment made? 05/28/2008
One-Time Payment Credit Card
What payment account would you like to use?
Credit Card Account
To add a Credit Card account from which to pay, enter the information asked for below .
Name on Card Jon Bill
Address 1 123 Anyplace St
Address 2
Anywhere CO 80111
City, State, Zip
Account Description: E.Bill Credit Card
Account #: 123-4567-8910
Expiration Date: Nov 2009
Cancel
Pay
Do you want to save this account for later use? Yes No

10. eBill
Services
My Bills My Bill History
My Current Bills
Current Bills
My Payments
Confirm Payment
My Profile
Help If everything is correct click on “Pay.” If not click on “Back” to edit the payment information.
Contact Us
Your Company
A payment will be made to
Logout
Bill #1 120-0239-01
For the following account:
For this bill type: E.Bill
$142.30
Payment amount:
05/28/2008
Payment Date:
Visa ****0098
From the following pay account number:
Cancel
Pay
Back

11. eBill
Services
My Bills My Current Bills My Bill History
My Bill History
My Payments
My Bill History
My Profile
Choose the bill type you would like to view: E.Bill
Help
Account Description & Due Date Balance Due Amount Status
Contact Us Number Paid
120-0239-01 03/30/2008 $63.25 Paid
Logout
120-0239-01 02/28/2008 $52.36 Paid
120-0239-01 01/28/2008 $54.33 Paid
120-0239-01 12/28/2008 $24.33 Paid
120-0239-01 11/30/2008 $25.33 Paid
120-0239-01 10/28/2008 $54.33 Paid
120-0239-01 09/30/2008 $22.33 Paid
120-0239-01 08/28/2008 $44.33 Paid
120-0239-01 07/28/2008 $47.33 Paid
120-0239-01 06/30/2008 $24.33 Paid
120-0239-01 05/28/2008 $54.33 Paid
120-0239-01 05/30/2008 $54.33 Paid
120-0239-01 03/28/2008 $54.33 Paid

12. eBill
Services
My Bills My Payment Activity My Payment Accounts Auto Payments Add Bank Account Add Credit Card Account
My Payment Activity
My Payments
Payment Activity
My Profile
Pay Reference Bill Type Amount Paid Scheduled Payment Status
Help
Date Date
Contact Us 1522452 $142.30 05/28/2008 Scheduled View Cancel
Logout 5654254 $163.25 03/30/2008 Paid View
5488435 $163.25 03/29/2008 Failed View
8575546 $163.25 03/28/2008 Cancelled View

13. eBill
Services
My Bills My Payment Activity My Payment Accounts Auto Payments Add Bank Account Add Credit Card Account
My Payment Activity
My Payments
Statement Payment Details
My Profile
Help Payment to: Your Company
Contact Us Payment account: 120-0239-01
For this bill type: E.Bill
Logout
Payment amount: $142.30
Payment date: 05/28/2008
Payment account description & number: American Express ****0098
Scheduled
The status of the payment is as follows:
The payment’s reference number is as follows: 1522452
The following activities have been completed May 27, 2008 08:30:35AM Payment Created
for this payment:
Close

14. eBill
Services
My Bills My Payments Accounts
My Payment Accounts Auto Payments Add Bank Account Add Credit Card Account
My Payment Activity
My Payments
Payment Accounts
My Profile
Help Below are saved payment accounts which you can use to pay your bill. If you would like to
add a payment account click on either “Add Bank Account,” or “Add Credit Card Account”
Contact Us
tab. To edit the account description double-click the description text.
Logout
Account Description Routing Transit # Account Number Account Type
Visa Credit Card *******0214 Credit Card Edit Delete
Personal Checking 321171728 *********4445 Checking Edit Delete
American Express *******1144 Credit Card Edit Delete

15. eBill
Services
My Bills My Payment Accounts Auto Payments Add Bank Account Add Credit Card Account
Auto Payments
My Payment Activity
My Payments
Manage Auto Payments
My Profile
Help This page lists your auto payment instructions. You can add new auto payment instructions and view,
change or delete your current instructions. Please go to My Payment Activity to view the scheduled
Contact Us
payments based on these auto payment instructions.
Logout
Account Description Timing
120-0239-01 Bill # 1 5/28/2008 Edit Delete
120-0239-02 Bill #2 Add
120-0239-03 Bill #3 Add

16. eBill
Services
My Bills My Payment Accounts Auto Payments Add Bank Account Add Credit Card Account
Auto Payments
My Payment Activity
My Payments
Add an Auto Payment
My Profile
To add a new auto payment instruction, enter the required information, and then click Add. Future
Help payments will be automatically scheduled based on the information you enter. Note: automatic payments
will only pay future statements. made to: uploaded statements will not be paid by this automatic payment
This Automatic Payment will be Currently
Contact Us Your Company
instruction.
For the following account: 120-0239-01
Logout
When would you like this account paid? When the bill is received?
When the payment is due?
From what payment account would you like to make the payment?
Cancel
Add

17. eBill
Services
My Bills My Payment Accounts Add Bank Account Add Credit Card Account
Auto Payments
My Payment Activity
My Payments Edit an Auto Payment
My Profile
To change your Auto Payment settings, update the information below and click “save”. To exit without
Help saving changes, click “cancel”.
This Automatic Payment will be made to:
Contact Us Your Company
For the following account: 120-0239-01
Logout
When would you like this account paid? When the bill is received?
When the payment is due?
From what payment account would you like to make the payment?
Activity Log: Created on 10/21/2008
Cancel
Save

18. eBill
Services
My Bills My Payment Accounts Auto Payments Add Bank Account Add Credit Card Account
My Payment Activity Add Bank Account
My Payments Add a Checking or Savings Account
My Profile To add a checking or savings account from which to pay, enter the information asked for below and click
“Add.”
Help
Contact Us
Logout 080989430
What is the Routing Transit Number?
0014409843
What is your Account Number?
Checking
What type of account is this?
Bill Pay Account
What would you like to name this account?
Cancel
Add

19. eBill
Services
My Bills My Payment Accounts Auto Payments Add Bank Account Add Credit Card Account
My Payment Activity Add Bank Account
My Payments Edit a Checking or Savings Account
My Profile To change your checking or savings account settings, update the information below and click “save”. To
exit without saving changes, click “cancel”.
Help
Contact Us
Logout What is the Routing Transit Number?
What is your Account Number?
What type of account is this?
What would you like to name this account?
Cancel
Add

20. eBill
Services
My Bills My Payment Accounts Auto Payments Add Bank Account Add Credit Card Account
Add Credit
My Payment Activity
My Payments
Add a Credit Card
My Profile
To add a Credit Card account from which to pay, enter the information asked for below and click “Add.”
Help
Name on Card
Contact Us Address 1
Logout Address 2
City, State, Zip
Account Description:
Account #:
Expiration Date: Month Year Cancel
Add

21. eBill
Services
My Bills My Payment Accounts Auto Payments Add Bank Account Add Credit Card Account
My Payment Activity Add Credit Card Account
My Payments Edit a Credit Card
To change your credit card settings, update the information below and click “save”. To exit without saving
My Profile
changes click “cancel”.
Help
Name on Card Jon Bill
Contact Us Address 1 12345 Anywhere
Logout Address 2
Anywhere AN 55555
City, State, Zip
Account Description: Personal Visa
Account #: *********0501
Expiration Date: July 2008 Cancel
Save

22. eBill
Services
My Bills My Bill Accounts My email Notifications
Add Bill Accounts
My Profile
My Profile
My Payments
Personal Questions
My Profile
What is your First Name? Jon
Help
Bill
What is your Last Name?
Contact Us
Login Information
Logout
What is your email Address? Jon.Bill@bestpracticesystems.com
***********
Choose a password:
***********
Enter the password again:
Cancel
OK

23. eBill
Services
My Bills My Bill Accounts
My Bill Accounts My email Notifications
Add Bill Accounts
My Profile
My Payments Below are the accounts for which you are currently enrolled to receive an E.Bill. If would like to
add accounts click on the “Add Bill Accounts” tab. To edit the account description double-click
My Profile
the description text.
Help
Account Description Account Number
Contact Us
Bill #1 120-0239-01
Logout
Bill #2 120-0239-02
Bill #3 120-0239-03

24. eBill
Services
My Bills Add Bill Accounts
My Bill Accounts My email Notifications
Add Bill Accounts
My Profile
My Payments Add Bill Accounts
My Profile What type of bill would you like to enroll? E.Bill
Help Account Questions
Contact Us What is your account number? 120-0239-00
Logout (You account number can be found on the top right corner of your bill.)
$176.24
What is the Total Due on your last statement?
(Enter full amt - i.e. 23.00)
What would you like name this account? E.Bill
Note: All paper statements will be discontinued after enrollment.
Cancel
Add

25. eBill
Services
My Bills My Bill Accounts My email Notifications
Add Bill Accounts
My Profile My Email Notifications
My Payments
Email Notifications
My Profile
Please send me an email…
Help
when a bill is uploaded and ready to be paid
Contact Us
with a copy of my bill attached
Logout
when a payment is scheduled.
if my payment succeeds
if my payment fails
if my Credit Card Expires

26. eBill
Services
My Bills Contact Us
My Payments
Corporate Office
My Profile
4601 Touchton Road East, Suite 3400, Jacksonville, FL 32246
Help Contact: Mark Friedlander, Corporate Communications Director - (800)
207-0446, ext. 461
Contact Us
Logout MSA Customer Service
55 West Street, Keene, NH 03431
Contact: Sally Alexander, Customer Service Representative – (800)
258-5310, ext. 1785

27. eBill
Services
Login Contact Us
Help
Corporate Office
Contact Us
4601 Touchton Road East, Suite 3400, Jacksonville, FL 32246
Contact: Mark Friedlander, Corporate Communications Director - (800)
207-0446, ext. 461
MSA Customer Service
55 West Street, Keene, NH 03431
Contact: Sally Alexander, Customer Service Representative – (800)
258-5310, ext. 1785

28. PDF Presentment of
Statements
Close