8. YOUR MINDSET: use your prototypes as a probe to continue to gain empathy for your users EMPATHIZE TEST
9. EMPATHIZE what new information do you have about how your SOLUTION addresses that need? what new information do you have about NEEDS? TEST
10. HOW TO TEST: let the user experience the prototype set the scene for the new world with your prototype give a short explanation to set context act like a guide (not a lead)
11. HOW TO TEST: observe the experience capture what worked, and what didn’t work see how people use and mis-use your prototype listen > talk to give users a chance to interpret
12. HOW TO TEST: engage the user iterate on the fly to communicate learnings ask specific, open-ended questions remember: the user is the expert
not proving, selling, or evaluating feasiblity of your low-res proto, you’re using it as a tool to have a conversation and DEEPEN what you know and understand about needs and your solution to meet those needs
a bit about checking your ego...the users are the experts in their experience of your proposed solution (even kids/ed policy makers!)
IN D.THINK WE WANT TO AMPLIFY YOUR EMPATHY...THIS IS A REFLECTION OF YOUR FIRST EFFORTS
IN D.THINK WE WANT TO AMPLIFY YOUR EMPATHY...THIS IS A REFLECTION OF YOUR FIRST EFFORTS
