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  Fusion: Integrating  Lean Six Sigma and CMMI ®   Gary A. Gack MBA, SSBB, CSQE, ITIL-F, CSM President, Process-Fusion.net [email_address]   NYC SPIN May 13, 2008
Lean Six Sigma and CMMI ®   Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Lean Six Sigma, CMMI ® , PMBoK ® , ITIL ®  … Complementary Synergistic ,[object Object],[object Object],[object Object],[object Object],[object Object],Standards, Best Practices “ What” (process focus) ,[object Object],[object Object],[object Object],Lean Six Sigma “ How”, “Why” (benefit focus)
Best Practices Integration CMMI Agile  Methods ITIL Lean Six Sigma PMBoK
CMMI ®  1.2 Overview ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
CMMI ®  1.2 Overview
CMMI ®  1.2 Overview Staged Representation (partial)
CMMI ®  and DMAIC different perspectives, common goals ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Both expect to result in improved performance Both report high ROI (3x – 10x)
Top-Level View of LSS “DMAIC”
Deployment Comparison
Deployment Comparison
Deployment Comparison
An Alternative:  “Low Calorie Fusion” ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
CMMI ®  1.2   Connections ,[object Object],[object Object],[object Object],[object Object],[object Object]
“ Direct” and “Indirect” Connections ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
CMMI ®  “Direct” Connections ,[object Object],[object Object],[object Object]
CMMI ®  1.2 Connections ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],This PA, especially SP 1.1, may be influenced by DMAIC projects, and is also likely to engage other groups such as the PMO, SEPG, QA group, or standards and methods group
CMMI ®  1.2 Connections ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Every  DMAIC Project will address this PA!
CMMI ®  1.2 Connections Organizational Process Focus (OPF) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],This is a Portfolio Level view of  LSS-DMAIC
CMMI ®  1.2 Connections Organizational Innovation and Deployment (OID) ,[object Object],[object Object],[object Object],This PA is largely synonymous with LSS Project Selection and will typically entail execution of a series of DMAIC projects to conduct pilots, plan and manage deployment, and measure effects. Closely related to OPF.
CMMI ®  1.2 Connections Causal Analysis and Resolution (CAR) ,[object Object],[object Object],[object Object],[object Object],[object Object],This is central to  every  DMAIC Project!
CMMI ®  1.2 Connections Decision Analysis and Resolution (DAR) ,[object Object],[object Object],DAR may occur within a DMAIC Project or separately, but in either case will employ the DMAIC toolset and thought process
CMMI ®  1.2   Connections Measurement and Analysis (MA) Process Area ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],MA will be an element of  every  DMAIC Project – taken in aggregate a series of projects achieve the goals of MA across the organization
Case Study:  Low Calorie Fusion ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Questions?
About  Process-Fusion.net ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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Best Practices Fusion: Lean Six Sigma & CMMI

Notes de l'éditeur

  1. The purpose of this webinar is to discuss issues that impact the effectiveness of IT organizations. Our discussion will be limited to IT Service Delivery (problem resolution, consultation requests, enhancements and projects). We will not be addressing Infrastructure or Operations Management issues.