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Presented by;-
Ambika ghosh
(MBA , DIMAT)



DISTRIBUTION CHANNEL
DECISION
DISTRIBUTION CHANNEL DECISION

       Distribution channel decision
DISTRIBUTION                   CHANNEL                    DECISION


Is a set of interdependent intermediaries are firms
 organizations that help     or individuals such as
make a product available      wholesalers, agents,        selection of
 for use or consumption     brokers, or retailers who
   by the consumer or      help move a product from
                                                        best alternative
       business user          the producer to the
                             consumer or business
                                      user.
TYPES OF INTERMEDIARIES

1. RETAILER


2. WHOLESALER
RETAILING

 Retailing includes all the activities in selling goods and
   services directly to final consumer for non business use.
TYPE OF RETAILER
1. Specialty store- narrow product line, Athelete’s foot
    ,reebok
2. Department store- several products line, Nordstrom A-Z
    departmental store
3. Super market- large, low cost, low margin, high volume,
    self service. Food emporium, Safeway ,bigbazar ,easyday,
    Subhiksha
4. Convenience store- small store in residential area, often
    open 24*7. 7-eleven, circle-k, Reliance Fresh
Conti……

5. Off- price retailing- leftover goods, irregular
    merchandise sold at less than retail, factory outlets.
    Tj max, Costco, samsonite ,

6. Superstores- huge selling space, routinely purchased
    food and household item plus services (laundry,
    shoe repair, dry cleaning, deep assortment in one
    category). Pet smart, Star India Bazaar , Reliance
    Retail
7. Catalog showroom- broad selection of high markup
    fast moving brand name goods sold by catalog at
    discount. Bike , New digital world(sony)
WHOLESALING

   Wholesaling includes all the activities in selling
   goods or services to those buy for resale or
   business use, it includes manufacturers and
   farmers. Because they are engaged primarily in
   production.

TYPES OF WHOLESEALER
1. Merchant wholesaler- independently owned
   businesses that take title to merchandise they
   handle they are full service and limited service
   jobbers distributer.
Conti..

2. Full service wholesaler- carry stock maintain a
    sale force offer credit, make deliveries, provide
    management assistant.
3. Limited service wholesaler- cash and carry
    wholesaler sale a limited line of fast moving
    goods to small retailer for cash, truck
    wholesaler, hospitals, restaurants.
4. Broker and agent- facilities buying and selling
    on commission. Brokers bring buyer and seller
    together and assist in negotiation, insurance
    broker, real state broker.
Conti…

5. Manufacturers and retailers branches and
   offices- wholesaling operation conducted by
   seller or buyer themselves rather than
   through independent wholesaler.
6. Specialized wholesaler- agricultural
   assemblers (buy the agricultural output of
   many firms), petroleum bulk plants
   (consolidate the output of many wells)
FUNCTION OF INTERMEDIARIES

1 Assorting

2 Buying

3 Contact

4 Distribution

5 Financing

6 Market information
FUNCCTION OF INTERMEDIARIES


7. New Products

8. Product Planning

9. Promotion

10. Pricing

11. Price negotiation

14. Risk Taking
Consumer Marketing Channels
 0-level channel
Mfgr.                                    Consmr


 1-level channel
Mfgr.                         Retailer   Consmr



 2-level channel
Mfgr.       Whlslr            Retailer   Consmr


3-level channel
Mfgr.       Whlslr   Jobber   Retailer   Consmr
Industrial Marketing
               Channels
                0-level channel


                1-level channel
Manufacturer




                                       Industrial




                                                     Consumer
                                      distributors

                    2-level channel
                    Manufacturer’s
                    representative
                    3-level channel
                    Manufacturer’s
                     sales branch
WHY ARE MARKETING
INTERMEDIARIES USED?
Types of Marketing Channels


   1.Direct Channels
   2.Indirect Channels
   3.Single Marketing Channels
   4.Multiple Marketing Channels
   5.Vertical Marketing Systems
Companies Using Direct Marketing
Channels
 Producer:
  Eureka forbes              Personal         Business buyer:
 Cummins Engine Co.           selling       Truck manufacturers
 (International market)
 Diesel engine


 Producer:
 Telebrand                Telemarketing,
 Munder Capital Man-      direct response       Consumer
 agement (International      advertising
 market) Mutual Fund


 Producer:
 Dell Computer Corp.         Toll-free
 (International market)     phone/fax
                            ordering,          Consumer
 Personal computers
                             internet
Companies Using Indirect Marketing
 Channels
                        A                                                            B

                      Producer:                                               Producer:
             Thousands of manufacturers                                   Beecham Products
Examples: Black & Decker, Stanley Tools, 3M, Weedeater    Examples: Aqua-Fresh toothpaste, Mennen aftershave,
                                                                           Sucrets lozenges



                       Wholesaler:
   Orgill Brothers, one of the world’s largest hardware
     Wholesalers, located in Memphis, Tennessee



                                                                               Retailers:
                     Retailers:                              Thousands of drug, grocery & discount stores
             Thousands of hardware stores                 Examples: Wal-mart, Kroger, Eckerd Drugs, Walgreens




                   Ultimate consumers:
                                                                             Ultimate consumers:
     Millions of people in the United Stated, Mexico,
                                                                     Millions of people around the world
                 South & Central America
Companies Using Vertical Marketing Systems
 Corporate
   Forward integration:     raymond ,Polo, Laura Ashley, Gulf States Paper Corp.
   Backward integration:
      Winn-Dixie grocery chain
 Description,
   One channel member owns one or more other channel members

 Contractual
      Wholesaler-sponsored voluntary groups:
        Ace Hardware, Western Auto
     Retailer-sponsored cooperative groups:
        Affiliated Grocers, Cotter & Company
        (True Value Hardware)
     Franchise system:
        McDonald’s, NIIT, APOLLO HOSPITAL
 Description
     Channel members operate according to contractual agreement


             Administered
         Abbott Labs, General Electric, Rolex
    Description
        Channel members operate according to agreed-upon plan
FACTORS AFFECTING CHOICE OF
  DISTRIBUTION CHANNEL
Market Factors:

     Nature of Market
     Number of Potential Customers
     Geographic Concentration
     Order Size

Product Factors:

     Unit value
     Perishable Goods
     Technical Nature of Products
     Sizes & weight of the product

Company Factors:

     Financial Resources
     Managerial Capability
     Desire for Channel Control
     Service provided by the seller
How a Marketing Intermediary
Reduces the Number of Channel
Transactions
CHANNEL DESIGN DECISIONS

                Analyzing Consumer Service Needs

           Setting Channel Objectives & Constraints

                  Identifying Major Alternatives


  Intensive                  Selective                 Exclusive
 Distribution               Distribution              Distribution


                Evaluating the Major Alternatives

         Designing International Distribution Channels
Logistics

 Involves entire supply chain
 Increasing importance of logistics
   effective logistics is becoming a key to winning
    and keeping customers.
   logistics is a major cost element for most
    companies.
   the explosion in product variety has created a
    need for improved logistics management.
   information technology has created
    opportunities for major gains in distribution
    efficiency.
Market Logistics

 Involves the planning, implementing and
  controlling the physical flows of materials
  and final goods from point of origin to points
  of use to meet customer requirements at a
  profit.
 It involves materials management,
  distribution systems and IT systems
  interlinked with one another
Logistics objective

 Getting the right goods at the right place at
  the right time for the least cost
 ‘the last frontier for cost economies’.
Goals of Logistics system
• Provide a Targeted Level of Customer
Service at the Least Cost.
• Maximize Profits, Not Sales.

              Higher Distribution Costs/
                   Higher Customer Service
               Levels


               Lower Distribution Costs/
                     Lower Customer Service
               Levels Levels
Integrated Logistics Management
Concept Recognizes that Providing Better Customer
 Service and Trimming Distribution Costs Requires
Teamwork, Both Inside the Company and Among All
       the Marketing Channel Organizations.

       Cross-Functional Teamwork inside
                the Company

         Building Channel Partnerships


              Third-Party Logistics
Logistics Functions

•   Order Processing
•   Warehousing
•   Inventory Management
•   Transportation

 Design system to minimize costs of
  attaining objectives
Inventory vs Service levels

 100%




                               Reorder point should balance
                               the risks of stockouts against
                               costs of overstocking

        Company needs to balance ordering costs vs
        inventory carrying costs



                                  inventory
Transportation Modes
                    Rail
  Nation’s largest carrier, cost-effective
  for shipping bulk products, piggyback
                           Truck
    Flexible in routing & time schedules, efficient
         for short-hauls of high value goods
                                   Water
             Low cost for shipping bulky, low-value
                     goods, slowest form

                                      Pipeline
                Ship petroleum, natural gas, and chemicals
                         from sources to markets

                                                 Air
                       High cost, ideal when speed is needed or to
                             ship high-value, low-bulk items
Top 10 Logistics Companies
in India:
   TNT Express
   AFL
   DHL
   Blue Dart
   Gati
   Safeexpress
   Ashok Leyland
   Packers & Movers
   DTDC
   First Flight
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Marketing distribution channal

  • 1. Presented by;- Ambika ghosh (MBA , DIMAT) DISTRIBUTION CHANNEL DECISION
  • 2. DISTRIBUTION CHANNEL DECISION Distribution channel decision DISTRIBUTION CHANNEL DECISION Is a set of interdependent intermediaries are firms organizations that help or individuals such as make a product available wholesalers, agents, selection of for use or consumption brokers, or retailers who by the consumer or help move a product from best alternative business user the producer to the consumer or business user.
  • 3. TYPES OF INTERMEDIARIES 1. RETAILER 2. WHOLESALER
  • 4. RETAILING  Retailing includes all the activities in selling goods and services directly to final consumer for non business use. TYPE OF RETAILER 1. Specialty store- narrow product line, Athelete’s foot ,reebok 2. Department store- several products line, Nordstrom A-Z departmental store 3. Super market- large, low cost, low margin, high volume, self service. Food emporium, Safeway ,bigbazar ,easyday, Subhiksha 4. Convenience store- small store in residential area, often open 24*7. 7-eleven, circle-k, Reliance Fresh
  • 5. Conti…… 5. Off- price retailing- leftover goods, irregular merchandise sold at less than retail, factory outlets. Tj max, Costco, samsonite , 6. Superstores- huge selling space, routinely purchased food and household item plus services (laundry, shoe repair, dry cleaning, deep assortment in one category). Pet smart, Star India Bazaar , Reliance Retail 7. Catalog showroom- broad selection of high markup fast moving brand name goods sold by catalog at discount. Bike , New digital world(sony)
  • 6. WHOLESALING Wholesaling includes all the activities in selling goods or services to those buy for resale or business use, it includes manufacturers and farmers. Because they are engaged primarily in production. TYPES OF WHOLESEALER 1. Merchant wholesaler- independently owned businesses that take title to merchandise they handle they are full service and limited service jobbers distributer.
  • 7. Conti.. 2. Full service wholesaler- carry stock maintain a sale force offer credit, make deliveries, provide management assistant. 3. Limited service wholesaler- cash and carry wholesaler sale a limited line of fast moving goods to small retailer for cash, truck wholesaler, hospitals, restaurants. 4. Broker and agent- facilities buying and selling on commission. Brokers bring buyer and seller together and assist in negotiation, insurance broker, real state broker.
  • 8. Conti… 5. Manufacturers and retailers branches and offices- wholesaling operation conducted by seller or buyer themselves rather than through independent wholesaler. 6. Specialized wholesaler- agricultural assemblers (buy the agricultural output of many firms), petroleum bulk plants (consolidate the output of many wells)
  • 9. FUNCTION OF INTERMEDIARIES 1 Assorting 2 Buying 3 Contact 4 Distribution 5 Financing 6 Market information
  • 10. FUNCCTION OF INTERMEDIARIES 7. New Products 8. Product Planning 9. Promotion 10. Pricing 11. Price negotiation 14. Risk Taking
  • 11. Consumer Marketing Channels 0-level channel Mfgr. Consmr 1-level channel Mfgr. Retailer Consmr 2-level channel Mfgr. Whlslr Retailer Consmr 3-level channel Mfgr. Whlslr Jobber Retailer Consmr
  • 12. Industrial Marketing Channels 0-level channel 1-level channel Manufacturer Industrial Consumer distributors 2-level channel Manufacturer’s representative 3-level channel Manufacturer’s sales branch
  • 14. Types of Marketing Channels 1.Direct Channels 2.Indirect Channels 3.Single Marketing Channels 4.Multiple Marketing Channels 5.Vertical Marketing Systems
  • 15. Companies Using Direct Marketing Channels Producer: Eureka forbes Personal Business buyer: Cummins Engine Co. selling Truck manufacturers (International market) Diesel engine Producer: Telebrand Telemarketing, Munder Capital Man- direct response Consumer agement (International advertising market) Mutual Fund Producer: Dell Computer Corp. Toll-free (International market) phone/fax ordering, Consumer Personal computers internet
  • 16. Companies Using Indirect Marketing Channels A B Producer: Producer: Thousands of manufacturers Beecham Products Examples: Black & Decker, Stanley Tools, 3M, Weedeater Examples: Aqua-Fresh toothpaste, Mennen aftershave, Sucrets lozenges Wholesaler: Orgill Brothers, one of the world’s largest hardware Wholesalers, located in Memphis, Tennessee Retailers: Retailers: Thousands of drug, grocery & discount stores Thousands of hardware stores Examples: Wal-mart, Kroger, Eckerd Drugs, Walgreens Ultimate consumers: Ultimate consumers: Millions of people in the United Stated, Mexico, Millions of people around the world South & Central America
  • 17. Companies Using Vertical Marketing Systems Corporate Forward integration: raymond ,Polo, Laura Ashley, Gulf States Paper Corp. Backward integration: Winn-Dixie grocery chain Description, One channel member owns one or more other channel members Contractual Wholesaler-sponsored voluntary groups: Ace Hardware, Western Auto Retailer-sponsored cooperative groups: Affiliated Grocers, Cotter & Company (True Value Hardware) Franchise system: McDonald’s, NIIT, APOLLO HOSPITAL Description Channel members operate according to contractual agreement Administered Abbott Labs, General Electric, Rolex Description Channel members operate according to agreed-upon plan
  • 18. FACTORS AFFECTING CHOICE OF DISTRIBUTION CHANNEL Market Factors: Nature of Market Number of Potential Customers Geographic Concentration Order Size Product Factors: Unit value Perishable Goods Technical Nature of Products Sizes & weight of the product Company Factors: Financial Resources Managerial Capability Desire for Channel Control Service provided by the seller
  • 19. How a Marketing Intermediary Reduces the Number of Channel Transactions
  • 20. CHANNEL DESIGN DECISIONS Analyzing Consumer Service Needs Setting Channel Objectives & Constraints Identifying Major Alternatives Intensive Selective Exclusive Distribution Distribution Distribution Evaluating the Major Alternatives Designing International Distribution Channels
  • 21. Logistics  Involves entire supply chain  Increasing importance of logistics  effective logistics is becoming a key to winning and keeping customers.  logistics is a major cost element for most companies.  the explosion in product variety has created a need for improved logistics management.  information technology has created opportunities for major gains in distribution efficiency.
  • 22. Market Logistics  Involves the planning, implementing and controlling the physical flows of materials and final goods from point of origin to points of use to meet customer requirements at a profit.  It involves materials management, distribution systems and IT systems interlinked with one another
  • 23. Logistics objective  Getting the right goods at the right place at the right time for the least cost  ‘the last frontier for cost economies’.
  • 24. Goals of Logistics system • Provide a Targeted Level of Customer Service at the Least Cost. • Maximize Profits, Not Sales. Higher Distribution Costs/ Higher Customer Service Levels Lower Distribution Costs/ Lower Customer Service Levels Levels
  • 25. Integrated Logistics Management Concept Recognizes that Providing Better Customer Service and Trimming Distribution Costs Requires Teamwork, Both Inside the Company and Among All the Marketing Channel Organizations. Cross-Functional Teamwork inside the Company Building Channel Partnerships Third-Party Logistics
  • 26. Logistics Functions • Order Processing • Warehousing • Inventory Management • Transportation  Design system to minimize costs of attaining objectives
  • 27. Inventory vs Service levels 100% Reorder point should balance the risks of stockouts against costs of overstocking Company needs to balance ordering costs vs inventory carrying costs inventory
  • 28. Transportation Modes Rail Nation’s largest carrier, cost-effective for shipping bulk products, piggyback Truck Flexible in routing & time schedules, efficient for short-hauls of high value goods Water Low cost for shipping bulky, low-value goods, slowest form Pipeline Ship petroleum, natural gas, and chemicals from sources to markets Air High cost, ideal when speed is needed or to ship high-value, low-bulk items
  • 29. Top 10 Logistics Companies in India:  TNT Express  AFL  DHL  Blue Dart  Gati  Safeexpress  Ashok Leyland  Packers & Movers  DTDC  First Flight