4. Classroom Experience Certified by the State of New Jersey: Supervisor Secondary Education ~ Social Studies Psychology Experience includes over 10 years teaching Social Studies in the New Jersey public school system. Areas of expertise include World History, World Cultures, Geography and the History of Africa & Asia.
5. Management Experience Sylvan Learning Center Director: Responsibilities: Management of 2 learning centers in Florida, enrolling students in Sylvan programs, hiring and training tutors and supervising the Director of Education. Accomplishments: Consistently met enrollment targets, kept labor expenses below company target to maximize profitability, and exceeded company goals for academic growth by 50-75%. Promoted to District Education Manager within one year.
6. Management Experience Sylvan Learning District Education Manager: Responsibilities: Management of a team of Directors of Education for 14 Sylvan Learning centers in Northern California, oversight of labor control in district, hiring and training of Directors of Education, District training on programs and software. Accomplishments: Consistently met labor target goals, academic growth between 50-75% over company target, complete customer satisfaction realized in repeat business and referrals.
7. Management Experience Sylvan Learning District Manager: Responsibilities: Complete Profit and Loss responsibility for 9 Sylvan Learning Centers in Utah and Colorado, management of District Education Manager and Center Directors, district-wide training on sales and customer service initiatives. Accomplishments: Within one year, was second most profitable district in the company, consistently exceeded company goals in sales, labor control and academic growth, resulting in total customer satisfaction realized through repeat business and referrals.
8. Management Experience Kaplan Test Prep & Admissions Regional Academic Director: Responsibilities: Management of 4 Kaplan Tutoring centers in Northern California, management of Kaplan Test Prep in Northern California, hiring, training and supervision of 6 managers, total profit and loss responsibility, training and on-going supervision of Kaplan Tutoring programs, transitioning Kaplan Tutoring from center-based to remote delivery. Accomplishments: Successfully hired and trained high performing managers, transitioned 4 Kaplan Tutoring centers to remote management within 6 months, consistently met academic growth goals.
9. Additional Experience Examiner.com K-12 Examiner for San Francisco Bay Area www.examiner.com/k12-in-san-francisco/gina-zappariello Harris School of Business: School Director Bryman College: Director of Admissions Sea Threads, Inc.: Owner/operator of custom embroidery business Zappar, Inc.: Partner and owner of beachfront rental property in Ocean City, NJ
11. Degrees St. Joseph’s University, Philadelphia PA: Master of Science, Educational Leadership Magna Cum Laude Rowan University, Glassboro, NJ: Post-Graduate Certification, Secondary Education Richard Stockton College of New Jersey, Pomona, NJ: Bachelor of Arts, Psychology
13. Proficiencies Microsoft Office: Word, Excel, PowerPoint, Outlook, One Note Social Networking: LinkedIn, Facebook CRM: SalesForce.com Other: Google: Calendar, Blog, Website https://sites.google.com/site/mszapsworldcultures/
15. Volunteer, San Francisco Education Fund California Single Subject Credential in Social Science Grant Writing Seminar, The Foundation Center Member, Amnesty International Contributing Editor, Earth Matters – The Population Connection Founding Member and Officer, Business Network International Chair of the Business Development Committee, Ocean City Chamber of Commerce State Championship Coach, Ocean City High School Softball