2. Over 18 years of valuable experience in
Business Consulting, Relationship/ Account/
Client Service and General Management out
of which 12 years has been at senior
management in Banking and Financial
Services industry. During the course of my
work I have also been engaged in trainings of
employees from junior managers to senior
managers and helped them to sharpen their
skills of managing effectively.
3. Core Competencies:
◦ Business Development/ Sales
◦ Relationship/ Account Management/
Client Service Management
◦ Channel Management
◦ Business and Process Consulting
◦ BPM
◦ Trainings
4. Soft Skills
◦ Excellent communication, presentation, negotiation
and persuasion skills
◦ Team work
◦ Effective Problem solving with Confrontation
approach
◦ Decision making using SWOT, Pareto and other
statistical approaches and tools
5. Technical Skills
◦ MS Office suite
◦ MS Visio
◦ BPMS Tools – Adonis, System Architect
6. Management Skills
◦ Proven ability in successful and profitable running
of businesses/ branches independently
◦ Strategic skills gained while developing smooth
systems in running branches in various
organizations
◦ Effective relationship Management between peers,
management, Customer and vendor/ channel
partners
7. Jindal Global Business School, O.P. Jindal Global
University (April 2010 till Date)
Designation: Assistant Professor & Executive Director
Key Responsibilities: Teaching and bridge the gap
between academics and corporate world.
Job Profile includes:
◦ Teaching
◦ Creating and maintaining Corporate Relations
◦ Research
◦ Guiding/ Mentoring/ Counseling students
◦ Consulting assignments for industries
8. HCL Technologies (April 2007 to March 2010)
Designation: Business Manager – Special Projects
Key Responsibility: Helping clients in optimizing their
processes and saving money and time by the using BPMS
tools
Job Profile includes:
◦ Relationship/ Client Service Management – To act as a
relationship/ Client service manager (Consulting) and provide
client with the solutions for value creation. Involved into the
satisfied delivery of solutions and generating new business
opportunities
◦ Responsible for strategies and planning of the deliveries.
◦ Consulting services for the organization – during client visit to
show the Value Adds and fetching more business.
Note: Please see the appendix attached for project details.
9. Self-employed - Sep. ’05 to March ‘07
◦ Management Consultant and Corporate Trainer
GE Consumer Finance Ltd., UK. – Aug. 2004
to July 2005
◦ Designation: Multi Skilled Associate – Bank cards
and Store cards - Operations - Collections
ICICI Prudential Life Insurance Co Ltd. – July,
2002 to Aug. 2003
◦ Designation: Unit Manager – Sales
10. Transnet India Pvt. Ltd. – Dec.1998 to June, 2002
◦ Designation: Business Development Manager (Head) –
HSBC DSA credit cards, plastic procurement and
personalization
Eureka Forbes Ltd. – Aug. 1995 to Nov. 1998
◦ Designation: Team Leader – Aquagaurd
Citibank DSA - Andromeda Marketing Pvt. Ltd. –
May 1992 to July 1995
◦ Designation: Senior Territory Manager (HOD) – Credit
cards & Car Loans
11. ‘Proactivity – HCL way of Life’ – HCL India
‘Negotiation Skills’ (Program designed by Fisher and Ury, Harvard
Business School) – HCL Campus India
‘Internal Quality Audit’ (ISO 9001) – HCL India
‘Strategic Account Management’ (Miller & Heiman) – HCL India
‘Proposal Writing’ – HCL India
‘Achieving Authentic Success’ (Dr. Ron Jenson) – HCL India
‘MBTI’ – HCL India
‘Blue Ocean Strategy’ – HCL India
‘Presentation Skills’ – HCL India
‘Consulting and Transition’ – HCL India
Attended a conference discussion on ‘The Impact on Economic
and Social status on Poland after becoming a part of EU’, Poland
‘Sales and Management’ – Citibank, India
‘Motivation and Development’ – ICICI Prudential Life Insurance
Co. Ltd., India
12. Leeds Business School, Leeds Metropolitan
University, UK - 2003 to 2005
◦ Masters Degree in Business Administration (MBA
program) with focus on Strategic Marketing
Management, Marketing Innovations, Strategic
management
Osmania University, India - 1993 To 1995
◦ Bachelor in Commerce (B.com)
13. Languages: English, Hindi and Punjabi
References: Available on request
Valid US B1/ B2 visa for 8 years