2. CONTENTS
Countries from which examples have been selected
Number of libraries involved in the GL Program
Bulgaria - 960
Ukraine - 944
Romania – 1,482
Poland – 3,333
Lithuania – 1,217
3. DEFINITIONS
Innovative Service Good Practice
Responds to library users’ new
needs
Applies a new approach/method in A method or a practice
the implementation of traditional contributing to the
library activities achievement of high results
and customizable to other
Provides access to new types of similar organizations
information, previously inaccessible
for library users or the community
Attracts new users, previously
unserved by the library
5. e-Government ROMANIA
Service: Submission of subsidy application forms by
agricultural producers in 2011
Partner: the Paying Agency
400 libraries
17,000 farmers (2011)
more than 20 million euro of
subsidies
54,000 euro per library
250,000 euro of saved
transport costs
34,000 saved work days
6. e-Government ROMANIA
Service: Payment of local taxes and charges
Partners: Ministry of Communication and Information Society;
National Revenue Agency
Pilot implementation
in 5 settlements since
March 2011
In all municipalities
until end-2012
7. e-Government UKRAINE
The district library in the Kropivnitski
town of Nikolaev creates Library in the
the Pribuzha Regional town of
Information Portal Nikolaev
provides the
“virtual
community
reception room”
service
9. e-Employment in BULGARIA
Ihtiman, training of
unemployed young people in
motivation letter writing and
online job application Asenovgrad, job intermediary
service of the Employment
Office
10. e-Inclusion BULGARIA
Banya, training of
mentally disabled
people as active
computer users
Sofia, training under the
Glob@l Libraries –
Bulgaria Program of
hearing impaired young
people
11. e-Inclusion UKRAINE
The library in the
town of Nikolaev
and the Dialogue
NGO conduct a
therapy session
for people
challenged in
their daily lives
The library in the town of Sumi
in partnership with an NGO
creates an Information and
Resource Center for people with
special needs
12. e-Health BULGARIA
The village of Belogradets,
Varna district, free cardiac
tests and provision of
information about prevention
and healthy lifestyle
Roman, lecture on the harm
of drugs, “Informed and
Healthy” Campaign
13. e-Health ROMANIA
Hargita county, a patient
with amputated legs is a
regular library computer
user. Transport provided
by the hospital.
The library in Costanza hosts
and co-organizes a roundtable
on women’s health
14. e-Society ROMANIA
Call for proposals
“Library without
Doors” with the involvement of
the local community. Funding
amount: USD 100 – 2,000.
The library in Bihor County
coordinates the campaign
for cleaning the settlements
with the participation of
volunteers
15. e-Society LITHUANIA
The town of Utena – a
program based on play
techniques and
implemented among school
drop-outs
Safe and Friendly
Internet Campaign for
children and adolescents
ПРЕДИЗВИКАТЕЛСТВА
17. e-Business LITHUANIA
The library in the town of Pasvalis
adopts a service in support of
farmers, including:
ICT network for farmers’
smartphones;
web portal for information
sharing;
online promotion and sale of
agricultural products
Project budget: USD 15,000
18. e-Business UKRAINE
Project Management Center in the city
of Bar
15 projects in 5 years
19. e-Business UKRAINE
In the city of Melitopol, e-map
of tourism and investment
Amount: USD 1,900
Copies: 40,000
20. New Service Development
Service Identification of Service adoption
identification potential partners activities
Expected results/
Information about Resources/Budget
Effect
the new service