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The Future of Media
in an Open, Networked and
      Always-on World
          Gerd Leonhard, Media Futurist

                   Presentation
at the 2009 Siemens Media Industry SummIT in Rome
Leadership is crucial
Leadership is crucial
Serious opportunities exist in Media
Our world is indeed always-on
Our world is slowly but surely
moving to open platforms
Egosystem becomes
Ecosystem
And magnetic, engaging brands win
Some important emerging cultural* practices...
• I want it when I want it [time-shifting]
• I want it how and where I want it
    [place-& platform shifting]
• I want to be able to influence, talk-back,
    contribute, determine [Control-shifting]
•   I’ll always want real value for my attention - or
    else...[attention-shifting]
• Total and complete Fragmentation -
    as well as Re-Aggregation
Trend Example: the BBC iPlayer
• I think that up to 85% of the viewers will watch TV on
  their schedule, using any content from any archive,
  anytime, anywhere
• Mobile devices (streamed and cached) will make up
  the majority of usage (but some networks will be hard pressed to deliver)
• Copy protection, 7-day restrictions and UK IP
  requirements will be removed sooner or later
• iPlayer success proves that sharing, community,
  engaging is key for the Future of TV
• The difference between ‘watching a show’ and
  ‘owning a copy’ evaporates
• The iPlayer concept opens up many new up-selling
  opportunities
• This probably can’t be scaled without using some
  form of P2P technology (think Skype...)
In all Media, Push is out
Pull is In
Push is out
Pull is In
Content 2.0 Trends
• We don’t consume - we use
• Listening & watching is copying, by
  default (legal frameworks will adapt)
• Users are Content, themselves, too
• Advertising is becoming 100%
  targeted, integrated, contextualized...
  Content!
• All content goes over IP
The Digital Natives: Internet over TV
Value of ‘a Copy’                  Value of CONTEXT
       Value of Meta-Content              Value of Experiences
                    Value Trends (by Gerd Leonhard)
                                                           Value of Context
100%
                                                        Value of Experience
                                                      Value of Meta-Content

75%



50%



25%
                                                       Value of ‘a Copy’

 0%
   Was                 Is                  Soon              The Future
This requires a web-native Ecosystem
Telecom
                        Brands
  & ICT               (Advertisers)

           Broad-
           casters

Content                   CE
                     (Device Makers)
ISPs & Telcos become Content Players
* in many drastically different ways
New Data                 New Content
Economy                   Economy




             Next
           Generation
           Advertising
How, when and
where can you
charge for
content?
First: what is Content, in the Future?
• Professionally produced and
  traditionally / legally owned
• Created by the Users and shared-
  alike-commons-public-free-etc
• Meta-Content: the Users’ data and
  click-streams layered around other
  (professional) content
• The Users themselves
• Pro Content ‘appropriated’ by Users
So...nobody wants to pay anymore?
Let’s take note: How, when and where can you charge for content?
• We are only at the very beginning of
  this new content logic & ecosystem
• There are no recipes to success, yet!
• Content is culture - and by definition
  vastly different by location and
  constantly changing
•When and how much can
  you charge for content?
• We are only at the very beginning of
  this new content logic & ecosystem
• There are no recipes to success, yet!
• Content is culture - and by definition
  vastly different by location and
  constantly changing
•When and how much can
 you charge for content?
The balancing act gets harder... and faster
   Attraction
  Encourage
                         Lock-in
  Participation            Control
     Attention           Retention
   Audience Growth       Conversion to $
 Engagement
                      Sales Increases
 Fans & Followers
  Drive adoption        Ownership
 Be trusted
  Stay relevant      Key Position
Some opinions
                 Rupert Murdoch, chairman of
                 News Corporation, this month
                summed up the shift in thinking.
                   “We are in the midst of an
                 epochal debate over the value
                   of content, and it is clear to
                 many newspapers the current
                  model is malfunctioning,” he
                said, announcing plans to start
                charging for online content from
                  general interest newspapers
                 such as The Times of London.
Google & Free Music in China
• Free / Feels Like Free Music for China!
• Unlimited, unprotected downloads
• Paid with Attention, $-ized via Ads
• In China, Copyright is a ‘lost cause’
• Google is willing to ‘lubricate’ a new logic
•Free = nobody pays actual $ anywhere
•Feels Like Free = the payment is bundled,
 or hidden, or absorbed somewhere else, or
 build-in; but: no individual payment decision
 is required everytime
•Freemium = all users get real value free of
 charge, but a good percentage selects to buy
 premium offers beyond the free level
•3rd party pays: someone else pays for my
 usage because they want access to me (and
 my data)
Freemium and New Generatives: Pandora


    Convenience         Premium Experience




      Personalization    ‘Paying for Privacy’



    Packaging           Convenience
Broadcasters, Publishers and Studios:


Listening, Reading or Watching
              =
 Keeping, Copying
    & Sharing
The Future: not prevention but smarter toll-booth strategies
Stabilizing Piracy....????
• Downloading has simply given
    way to streaming on demand
•   Everything is moving to the
    mobile phone - and sharing
    goes x100
•   Broadband speeds keep
    increasing, costs keep
    dropping, everywhere
•   Governments can and will not
    police the Networks to enforce
    scarcity of content or friction in
    content acquisition
=
    2.0
Social media shifts: Example: TV
So will people read like this?
Trends
• Reading off screens will grow
  exponentially, everywhere
• Touch-screens will rule
• Innovative UI & great UX is crucial
• Expect device makers to offer subsidy
  deals to mobile / data networks (like the
  Kindle in the US), and move towards ‘free’
• Content flat rates will explode, UGC will be
  crucial to fast adoption
Don’t be too little too late
Summary / Re-Cap
Thanks for listening!

★ email me at gerd@mediafuturist.com
★ twitter.com/gleonhard
★ facebook: gleonhard
★ more presentations at
  www.mediafuturist.com

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The Future of Media in a Networked World

  • 1. The Future of Media in an Open, Networked and Always-on World Gerd Leonhard, Media Futurist Presentation at the 2009 Siemens Media Industry SummIT in Rome
  • 5. Our world is indeed always-on
  • 6. Our world is slowly but surely moving to open platforms
  • 7.
  • 10.
  • 11. Some important emerging cultural* practices... • I want it when I want it [time-shifting] • I want it how and where I want it [place-& platform shifting] • I want to be able to influence, talk-back, contribute, determine [Control-shifting] • I’ll always want real value for my attention - or else...[attention-shifting] • Total and complete Fragmentation - as well as Re-Aggregation
  • 12. Trend Example: the BBC iPlayer
  • 13. • I think that up to 85% of the viewers will watch TV on their schedule, using any content from any archive, anytime, anywhere • Mobile devices (streamed and cached) will make up the majority of usage (but some networks will be hard pressed to deliver) • Copy protection, 7-day restrictions and UK IP requirements will be removed sooner or later • iPlayer success proves that sharing, community, engaging is key for the Future of TV • The difference between ‘watching a show’ and ‘owning a copy’ evaporates • The iPlayer concept opens up many new up-selling opportunities • This probably can’t be scaled without using some form of P2P technology (think Skype...)
  • 14.
  • 15. In all Media, Push is out Pull is In
  • 17. Content 2.0 Trends • We don’t consume - we use • Listening & watching is copying, by default (legal frameworks will adapt) • Users are Content, themselves, too • Advertising is becoming 100% targeted, integrated, contextualized... Content! • All content goes over IP
  • 18. The Digital Natives: Internet over TV
  • 19. Value of ‘a Copy’ Value of CONTEXT Value of Meta-Content Value of Experiences Value Trends (by Gerd Leonhard) Value of Context 100% Value of Experience Value of Meta-Content 75% 50% 25% Value of ‘a Copy’ 0% Was Is Soon The Future
  • 20. This requires a web-native Ecosystem
  • 21. Telecom Brands & ICT (Advertisers) Broad- casters Content CE (Device Makers)
  • 22. ISPs & Telcos become Content Players * in many drastically different ways
  • 23. New Data New Content Economy Economy Next Generation Advertising
  • 24. How, when and where can you charge for content?
  • 25. First: what is Content, in the Future? • Professionally produced and traditionally / legally owned • Created by the Users and shared- alike-commons-public-free-etc • Meta-Content: the Users’ data and click-streams layered around other (professional) content • The Users themselves • Pro Content ‘appropriated’ by Users
  • 26. So...nobody wants to pay anymore?
  • 27. Let’s take note: How, when and where can you charge for content? • We are only at the very beginning of this new content logic & ecosystem • There are no recipes to success, yet! • Content is culture - and by definition vastly different by location and constantly changing •When and how much can you charge for content?
  • 28. • We are only at the very beginning of this new content logic & ecosystem • There are no recipes to success, yet! • Content is culture - and by definition vastly different by location and constantly changing •When and how much can you charge for content?
  • 29. The balancing act gets harder... and faster Attraction Encourage Lock-in Participation Control Attention Retention Audience Growth Conversion to $ Engagement Sales Increases Fans & Followers Drive adoption Ownership Be trusted Stay relevant Key Position
  • 30. Some opinions Rupert Murdoch, chairman of News Corporation, this month summed up the shift in thinking. “We are in the midst of an epochal debate over the value of content, and it is clear to many newspapers the current model is malfunctioning,” he said, announcing plans to start charging for online content from general interest newspapers such as The Times of London.
  • 31. Google & Free Music in China • Free / Feels Like Free Music for China! • Unlimited, unprotected downloads • Paid with Attention, $-ized via Ads • In China, Copyright is a ‘lost cause’ • Google is willing to ‘lubricate’ a new logic
  • 32. •Free = nobody pays actual $ anywhere •Feels Like Free = the payment is bundled, or hidden, or absorbed somewhere else, or build-in; but: no individual payment decision is required everytime •Freemium = all users get real value free of charge, but a good percentage selects to buy premium offers beyond the free level •3rd party pays: someone else pays for my usage because they want access to me (and my data)
  • 33.
  • 34. Freemium and New Generatives: Pandora Convenience Premium Experience Personalization ‘Paying for Privacy’ Packaging Convenience
  • 35.
  • 36. Broadcasters, Publishers and Studios: Listening, Reading or Watching = Keeping, Copying & Sharing
  • 37. The Future: not prevention but smarter toll-booth strategies
  • 38. Stabilizing Piracy....???? • Downloading has simply given way to streaming on demand • Everything is moving to the mobile phone - and sharing goes x100 • Broadband speeds keep increasing, costs keep dropping, everywhere • Governments can and will not police the Networks to enforce scarcity of content or friction in content acquisition
  • 39.
  • 40.
  • 41. = 2.0
  • 42. Social media shifts: Example: TV
  • 43. So will people read like this?
  • 44.
  • 45. Trends • Reading off screens will grow exponentially, everywhere • Touch-screens will rule • Innovative UI & great UX is crucial • Expect device makers to offer subsidy deals to mobile / data networks (like the Kindle in the US), and move towards ‘free’ • Content flat rates will explode, UGC will be crucial to fast adoption
  • 46. Don’t be too little too late
  • 48.
  • 49. Thanks for listening! ★ email me at gerd@mediafuturist.com ★ twitter.com/gleonhard ★ facebook: gleonhard ★ more presentations at www.mediafuturist.com