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10 Digital Marketing
Strategies to Attract
More Patients
Patrick Goodness, CEO: The Goodness Company:
Global Healthcare Marketing

www.GoodnessHealthcareMarketing.com
Goal of
Healthcare
Marketing
Attract the Right Patient,
with the Right Message
at the Right Time.

The Goodness Company: Healthcare Marketing
Active vs. Passive Patient Marketing
Intuitive & Interactive Site Design

88%-92%
of Potential Patients
will Find You and/or
Research You Online

Your Website
is Your First
Brand Impression

The Goodness Company: Healthcare Marketing
No Website = You Do Not Exist
Poor Design + Poor Grammar =

Negative Brand Introduction Experience

The Goodness Company: Healthcare Marketing
Good Websites
•
•

Good Websites Answer Patient
Questions Before They Have a
Chance to Ask Them

•

Good Websites Allow Patients
to Say “YES” on Every Page

•

The Goodness Company: Healthcare Marketing

Good Websites Are Intuitive

Good Websites Have a Clear
Call to Action
Social Media Marketing
Social Media is About Building Relationships…Not Selling

• Offer Valuable Content &
Interesting News
• Commit or Quit

• Social Media is Ideal for
Testimonials
• Encourage Participation
• Pay Attention to Comments

The Goodness Company: Healthcare Marketing
SEO and SEM
SEO: Search Engine Optimization
• If Patients Cannot Find You…
They Cannot Do Business with You
• First Page Google &
YouTube Results Matter
• Know Your Patients:
Know How They Search
• Every Page in Your Website Should
Have a Clear SEO Goal
• Good SEO Takes Time.
No Overnight Results.

The Goodness Company: Healthcare Marketing
SEO and SEM
SEM: Paid Search

You Gotta Pay to Play:
Google – Facebook – Yahoo – Bing
Test –Track – Refine

The Goodness Company: Healthcare Marketing
Online Video
By 2015

80%
of All Internet
Traffic Will be
Video-Based

The Goodness Company: Healthcare Marketing
Online Video
• Videos are Key to
Relationship Marketing
• Know – Like –Trust
• Video is Key to SEO
Success
• Videos Should Be 2-3
Minutes in Length
• YouTube vs. Vimeo

The Goodness Company: Healthcare Marketing
Mobile Sites
(Is Your Site Ready for the Mobile Age?)

The Goodness Company: Healthcare Marketing

• The Future of Information is Mobile:
Phones/Tablets
• Make Your Site Mobile Ready
• Simple-Clear Call to Action –
Easy to Respond
Content Marketing
(Articles/Blogging/Public Relations)

• Content is the Key to
Online Success
• Good Quality –
Well Written Content

• Offer Valuable Information –
Build Trust

The Goodness Company: Healthcare Marketing
Content Marketing
(Articles/Blogging/Public Relations)

Become an Authority:
Articles & Blogging
Content is Critical for Improved
Google Ranking

Contribute Content to Industry Sites
Public Relations: Tell Your Story

The Goodness Company: Healthcare Marketing
More Marketing Sources
Targeted Digital Media Advertising
• Website Sponsorships

• Banner Advertising
• Google Ad Words – Facebook
• Develop Email Newsletter

The Goodness Company: Healthcare Marketing
More Marketing Sources
Tracking and Analytics (Test and Verify)
• Invest & Test

• Reward Requires Risk
• Experience Counts:
Professional Healthcare Marketing

The Goodness Company: Healthcare Marketing
More Marketing Sources
Integrate Digital Media with Traditional Media
• TV – Radio – Magazines – Direct Mail

• Market Research
• Niche Market Media
• Cooperative Marketing
with Facilitators

The Goodness Company: Healthcare Marketing
How to Build & Close Sales
Faster Than Your Competition
•

Find Your Niche-Own It

•

Partnerships/Endorsements

•

Don’t Sell. Solve Problems.

Trust = Sales

The Goodness Company: Healthcare Marketing
Final Thoughts
• Marketing is a Long-Term
Investment: 2-5 Years
• Discover Your Brand:
Partner: Invest
• The Market Rewards Visionary Leaders

www.GoodnessHealthcareMarketing.com
Patrick Goodness, CEO
The Goodness Company:
Advertising, Marketing & Public Relations
www.GoodnessCompany.com
www.Facebook.com/GoodnessCompany

312-205-6424 x10

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2013 Patrick Goodness lecture at the 6th Annual World Medical Tourism Congress

  • 1. 10 Digital Marketing Strategies to Attract More Patients Patrick Goodness, CEO: The Goodness Company: Global Healthcare Marketing www.GoodnessHealthcareMarketing.com
  • 2. Goal of Healthcare Marketing Attract the Right Patient, with the Right Message at the Right Time. The Goodness Company: Healthcare Marketing
  • 3. Active vs. Passive Patient Marketing Intuitive & Interactive Site Design 88%-92% of Potential Patients will Find You and/or Research You Online Your Website is Your First Brand Impression The Goodness Company: Healthcare Marketing
  • 4. No Website = You Do Not Exist
  • 5. Poor Design + Poor Grammar = Negative Brand Introduction Experience The Goodness Company: Healthcare Marketing
  • 6. Good Websites • • Good Websites Answer Patient Questions Before They Have a Chance to Ask Them • Good Websites Allow Patients to Say “YES” on Every Page • The Goodness Company: Healthcare Marketing Good Websites Are Intuitive Good Websites Have a Clear Call to Action
  • 7. Social Media Marketing Social Media is About Building Relationships…Not Selling • Offer Valuable Content & Interesting News • Commit or Quit • Social Media is Ideal for Testimonials • Encourage Participation • Pay Attention to Comments The Goodness Company: Healthcare Marketing
  • 8. SEO and SEM SEO: Search Engine Optimization • If Patients Cannot Find You… They Cannot Do Business with You • First Page Google & YouTube Results Matter • Know Your Patients: Know How They Search • Every Page in Your Website Should Have a Clear SEO Goal • Good SEO Takes Time. No Overnight Results. The Goodness Company: Healthcare Marketing
  • 9. SEO and SEM SEM: Paid Search You Gotta Pay to Play: Google – Facebook – Yahoo – Bing Test –Track – Refine The Goodness Company: Healthcare Marketing
  • 10. Online Video By 2015 80% of All Internet Traffic Will be Video-Based The Goodness Company: Healthcare Marketing
  • 11. Online Video • Videos are Key to Relationship Marketing • Know – Like –Trust • Video is Key to SEO Success • Videos Should Be 2-3 Minutes in Length • YouTube vs. Vimeo The Goodness Company: Healthcare Marketing
  • 12. Mobile Sites (Is Your Site Ready for the Mobile Age?) The Goodness Company: Healthcare Marketing • The Future of Information is Mobile: Phones/Tablets • Make Your Site Mobile Ready • Simple-Clear Call to Action – Easy to Respond
  • 13. Content Marketing (Articles/Blogging/Public Relations) • Content is the Key to Online Success • Good Quality – Well Written Content • Offer Valuable Information – Build Trust The Goodness Company: Healthcare Marketing
  • 14. Content Marketing (Articles/Blogging/Public Relations) Become an Authority: Articles & Blogging Content is Critical for Improved Google Ranking Contribute Content to Industry Sites Public Relations: Tell Your Story The Goodness Company: Healthcare Marketing
  • 15. More Marketing Sources Targeted Digital Media Advertising • Website Sponsorships • Banner Advertising • Google Ad Words – Facebook • Develop Email Newsletter The Goodness Company: Healthcare Marketing
  • 16. More Marketing Sources Tracking and Analytics (Test and Verify) • Invest & Test • Reward Requires Risk • Experience Counts: Professional Healthcare Marketing The Goodness Company: Healthcare Marketing
  • 17. More Marketing Sources Integrate Digital Media with Traditional Media • TV – Radio – Magazines – Direct Mail • Market Research • Niche Market Media • Cooperative Marketing with Facilitators The Goodness Company: Healthcare Marketing
  • 18. How to Build & Close Sales Faster Than Your Competition • Find Your Niche-Own It • Partnerships/Endorsements • Don’t Sell. Solve Problems. Trust = Sales The Goodness Company: Healthcare Marketing
  • 19. Final Thoughts • Marketing is a Long-Term Investment: 2-5 Years • Discover Your Brand: Partner: Invest • The Market Rewards Visionary Leaders www.GoodnessHealthcareMarketing.com
  • 20. Patrick Goodness, CEO The Goodness Company: Advertising, Marketing & Public Relations www.GoodnessCompany.com www.Facebook.com/GoodnessCompany 312-205-6424 x10