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ABC’s & 123’s of
GTCC Small Business Center - Greensboro, NC

November 19th 2013
Mitch Miles
The 26.2 Group

Social Media Training
aha moment
(a moment of sudden realization,
inspiration, insight, recognition, or
comprehension) Added August 2013
Today’s Roadmap








Mile #1: Social Media is …
Mile #2 Personal Branding
Mile #3: Google Rules
Mile #4: Mobile Everything & Cloud Computing
Miles #5, #6, & #7: LinkedIn, Twitter, SlideShare
Miles #8, #9 & #10: YouTube, Pinterest, Facebook
Home Sweet Home
Social Media in 2013
Social Media in 2013

15
26
37
48
1
2
3
4
00 01 00
0 59
Hours

Minutes

Seconds
168 million
emails are sent
REMEMBER

to take Social Media 1 mile at a time
JUST
JUMP IN
http://www.slideshare.net/gothe262
You can be more
successful in 2 Months by
becoming really interested
in the success of others
than you can in 2 Years
trying to get other people
interested in your success!
- Dale Carnegie
“You donut get a 2nd chance
to make a 1st imprezzion”
2nd Impressions
1st Impression is online
JUMP IN
Your business is

NOT what You say…
It is what

SAY!
Over 700 million people use
Google every day?

8+ Billion Page
Views Per Day

300+ Million
Searches Per Hour
You Need A Google Account

www.google.com
Search Engine

Google Alerts
Example: Google Alert
ACTIVITY: Google Yourself
Kinesthetic
(5%)

Visual (65%)
•
•
•

Pictures
Graphs, Charts
Diagrams

Auditory
(35%)
•
•
•

Sound
Verbalization
Talking out loud

•
•
•

Doing
Touching
Direct
Involvement
Sexting ("the sending of
sexually explicit messages or
images by cell phone"). Added August 2013
Cloud Computing
("the practice of storing regularly
used computer data on multiple
servers that can be accessed
through the Internet") – Added August 2013
Stay Organized
From Brian Solis
HEADACHE YET?
"ALL I REALLY NEED TO KNOW I LEARNED IN KINDERGARTEN"
by Robert Fulghum.
•
•
•
•
•
•
•

Share everything.
Play fair
Don't hit people
Say you're sorry when you hurt somebody.
Wash your hands before you eat.
Flush. Take a nap every afternoon.
When you go out in the world, watch out for traffic,
hold hands and stick together.
• Clean up your own mess.
They're just kids …
LinkedIn (2003) – 9 Yrs Old
Facebook (2004) - 8 Yrs Old
YouTube (2005) – 7 Yrs Old
Twitter (2006) – 6 Yrs Old
SlideShare (2006) – 6 Yrs Old
Pinterest (2010) – 2.5 Yrs Old
Today’s Roadmap








Mile #1: Social Media is …
Mile #3: Google Rules
Mile #4: Mobile Everything & Cloud Computing
Mile #5: LinkedIn & Personal Branding
Miles #6, & #7: Twitter, SlideShare
Miles #8, #9 & #10: YouTube, Pinterest, Facebook
Home Sweet Home
Key Facts






Median age of LinkedIn is 44
Business, Professional & Career Focused
Over 135 Million Members in 200 Countries
61 % LinkedIn’s users are aged 35 or older.
80% are college educated
WHY
IS
LinkedIn is the world’s largest professional network with over 170
million members and growing rapidly.

Provides Connections = Re-connect
Powers Your Career = Re-position
Produces Answers = Re-search
#1

Social Networking Site
for Business
Professionals.
WHY?
200+ Million Members
in
200+ Countries
CURRENTLY AVAILABLE IN 18
LANGUAGES
2 NEW MEMBERS JOIN
LINKEDIN EVERY

SECOND.
LINKEDIN IS THE 26 MOST
VISITED WEBSITE IN THE WORLD.
TH
Over 2 MILLION COMPANY
PROFILES ON LINKEDIN.
DOES
WORK
– 1st Degree – personal,
immediate network.
– 2nd Degree – connected
to at least one member
of your 1st degree to
introduce you.
– 3rd Degree – connected
to at least one member
of your 2nd degree
connection.
What is Personal Brand?
The marketing practice of creating a name,
symbol or design that identifies and differentiates
a product from other products.
What is Personal Brand?
• What are you known for?
• What do people seek you out for?
• What keywords come to mind when
others think about you?
ur
Yo ?
a t’s

Wh
and
l Br
ona
er s
P
“People buy from, do
business with, HIRE
People they …”

Like
trust
Connect/Bond With
Keep in mind the following when
making your first impression
online …
Keep your sleeves on …
No full body shots …
Show your entire face …
No Avatars
No Sunglasses
Always Smile!
Please NO
100% Profile
1.
2.
3.
4.
5.
6.

Professional Profile Photo
Profile Summary with Specialties
Obtain at least 3 Recommendations
Education History
Current Employment Position
2 Past Employment Positions
I help X do Y so that Z.
I help X do Y so that Z.

I help individuals and small
businesses to connect with others
through digital media so that they
can find their passion, grow their
business and reach their goals.
Who are YOU?
JUMP IN

An information network – used to
share and discover new information
Key Facts
 200+ Million Registered Users
 100mn tweets are written every day
 75% of traffic comes from outside of Twitter
 Apps, Links, Mentions, Facebook, etc.
 55% of Twitter usage is via mobile phone
Story of

Conner Riley
Cisco Fatty
JUMP IN

AND
SlideShare is the World’s Largest Community
for Sharing Slideshow Presentations AND
JUMP IN

Documents
PDFs
Videos

Webinars
Key Facts
 Over 45 million monthly users
 Over 90 million monthly pageviews
 Can upload PowerPoint, OpenOffice and PDF
presentations
 70% of Users Have a College Degree
Key Facts






3rd Largest Search Engine. Google is #1 Facebook is #2
Owned by Google
2+ Billion Views a Day
Average person spends 15 minutes per day on YouTube.
70% of the activity on YouTube comes from outside US
My offer to you and your business

9.3+ Million Views
for only $400
Instagram Stats
•Video On Instagram: 5M Uploads In First 24 Hours
•There are 8500 likes per second on Instagram
•83% of Instagram posts include hashtags (#)
Instagram Within Visual Social Media
100M
48M
80M
210M
101 Tips For Using Instagram
For Business
http://www.caseygollan.com.au/blog/instagram-for-business/
Pinterest Terminology
• Pin (pinned or pinning): Simply means to post
or publish an image.

• Repin To repost or republish an image
someone else has already pinned.

• Repinning an image means you want to

republish the image on your own Pinterest
account, under your chosen board.
Pinterest Terminology
• Like

Different to repinning as the image will
not be republished on your Pinterest account,
instead it will be archived under your Likes list
and belong to none of your boards.

• Boards

A virtual pin board where you can
archive and organize your pinned images
according to their category.
Pinterest Terminology
• Comment By leaving a comment, the pinned

image will neither be repinned onto your
Pinterest account or be archived under your Likes
list.

• Follow

Pinterest does not have a vetted
friending system, instead you can follow any user
you like.
by the #’s
They're just kids …
LinkedIn (2003) – 10 Yrs Old
Facebook (2004) - 9 Yrs Old
YouTube (2005) – 7 Yrs Old
Twitter (2006) – 7 Yrs Old
SlideShare (2006) – 6 Yrs Old

Pinterest (2010) – 3 Yrs Old
15.8 minutes

12.1 minutes
http://business.pinterest.com
Best Practices for Pinterest
1.
2.
3.
4.
5.

Infographics
Checklists
Text with Images
Videos
Tutorials

* Just announced – May 20 2013
Infographics
2. Checklists
CLICK HERE to Download and Print
Percent
Important Facebook Features You
Should Know About …
They're just kids …
LinkedIn (2003) – 8 Yrs Old
Facebook (2004) - 8 Yrs Old
YouTube (2005) – 6 Yrs Old
Twitter (2006) – 5 Yrs Old
SlideShare (2006) – 5 Yrs Old
JUMP IN
“Cool Wand”

JUMP IN
Apps (applications)
JUMP IN
Facebook Help Center = A Great Resource
Facebook Safety Center
JUMP IN
Key Facts






Over 1 billion facebook posts everyday.
Over 80% Check facebook Once a Day.
Median age of facebook is 38 (48 in USA)
61% of Facebook users are age 35 or older.
Members over the age of 55 grew 513%
JUMP IN

What is the number of
languages available on
facebook?
JUMP IN
JUMP IN

What % of facebook users are
outside of the United States?
JUMP IN
JUMP IN
JUMP IN
JUMP IN
Profile vs. Page
JUMP IN

Businesses are only allowed to create pages
NOT profiles.
A business which opens a profile page is in
direct violation of Facebook’s ‘Terms of Use’.
Profile vs. Page
JUMP IN

Facebook Pages cannot add people as friends.
They can ‘only’ like other Facebook Pages.
When companies like each other on
Facebook, they can help promote each other’s
content.
Profile vs. Page
JUMP IN
There is a 5000 friend limit on each profile.
You can have an unlimited number of fans on
your Facebook Page.
Profile vs. Page
JUMP IN

Profiles can interact in Facebook Groups! We
love and use groups!
Facebook Pages can not interact in groups,
however, they can create events, just like a
profile can.
JUMP IN
JUMP IN
JUMP IN
Fan Page Vanity URL
JUMP IN

You can get a Vanity URL right now for your
Fan Page if you have at least 25 fans on your
Fan Page.
All the same reasons for getting a username
for your personal profile apply to a vanity URL
for your Facebook Fan Page.
Facebook and Twitter
JUMP IN
Link Facebook to Twitter: every post becomes

a tweet.
DO NOT link Twitter to Facebook!
To link Facebook to your Twitter account. Your
posts become tweets
http://facebook.com/twitter
Remember: Relationships Matter
Social Media is only one mile in your
marketing marathon.
Questions
JUST
JUMP IN
Don’t Forget:
You’re business is like a
needle in a haystack …
http://www.slideshare.net/gothe262
Thank You!
For Additional Social Media Coaching,
please visit Mitch Miles and the
26.2 Group at the following
@mitchmiles - Twitter

www.mitchmiles262.com - Web
LinkedIn.com/in/mitchmiles – LinkedIn
gothe262@gmail.com - email

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Notes de l'éditeur

  1. I am always asked – what is The 26.2 Group – why 26.2? So let me get that right out of the way … there are 26.2 Miles in a Marathon, My last name is Miles, so I teach - No matter what you do … whether it’s just life, parenting, marriage, sales & marketing, training, and especially now social media … take it one mile at a time, one social media channel at a time – don’t focus on the past, don’t get to anxious about the future – be in the moment. Marathon runners, will think occasionally about the finish line, however, the majority of the race they are focused on the next mile marker, the next stride, the next turn – they are in the moment … so that’s what I am going to ask of you during our time together … lets take one mile at a time, almost one slide at a time … Mitch Miles is President of The 26.2 Group, a social training and strategy organization based in the Piedmont Triad Region of North Carolina. He assists businesses with strategy, coaching and implementation of social media solutions in order to grow their business, stay connected to their clients, as well as engage strategic partners and vendors. Mitch currently teaches social media marketing at GTCC, and this summer is conducting several social media summer camps at The Proximity Hotel. 
  2. am always asked – what is The 26.2 Group – why 26.2? So let me get that right out of the way … there are 26.2 Miles in a Marathon, My last name is Miles, so I teach - No matter what you do … whether it’s just life, parenting, marriage, sales & marketing, training, and especially now social media … take it one mile at a time, one social media channel at a time – don’t focus on the past, don’t get to anxious about the future – be in the moment. Marathon runners, will think occasionally about the finish line, however, the majority of the race they are focused on the next mile marker, the next stride, the next turn – they are in the moment … so that’s what I am going to ask of you during our time together … lets take one mile at a time, almost one slide at a time … Mitch Miles is President of The 26.2 Group, a social training and strategy organization based in the Piedmont Triad Region of North Carolina. He assists businesses with strategy, coaching and implementation of social media solutions in order to grow their business, stay connected to their clients, as well as engage strategic partners and vendors. Mitch currently teaches social media marketing at GTCC, and this summer is conducting several social media summer camps at The Proximity Hotel. 
  3. Do You Have a Headache yet?
  4. 3 Primary Learning Modalities
  5. Podcasts Webinars Tele-seminars iTunes U iPad
  6. Podcasts Webinars Tele-seminars iTunes U iPad
  7. Tablets Smartphones 33% of all Facebook users update on the platform using a mobile device–but just 4% of those use an iPhone and 5% use an Android phone. iPad Wiki’s twitter Living Social Groupon Foursquare Gowalla
  8. Do You Have a Headache yet?
  9. ADDED TO THE FORBES LIST CRITERIA THIS YEAR (2011) SOCIAL RANK
  10. 50% of members are from outside the US 1 new user added every second
  11. 50% of members are from outside the US http://learn.linkedin.com/groups/ - user guides – check them out
  12. As of August 2 2012 – 175 million
  13. 50% of members are from outside the US http://learn.linkedin.com/groups/ - user guides – check them out
  14. This will take visitors to your website or specific page you direct them to.
  15. Local Business or Place Company, Organization or Institution Brand or Product Artist, Band or Public Figure Entertainment Cause or Community
  16. Do You Have a Headache yet?