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Andrew Krzmarzick, GovLoop
Reality?
No                          No




              No




   What do you do when your
hands are tied behind your back?
Relief?
     Innovators:                                Rabble Rousers:
  (the people who want to                        (the people who are
 experiment / explore new                         most, uh, vocal in
approaches to old problems)                     pushing for progress)


                              Hackers:
                        (the impatient people
                        who take matters into
                          their own hands)

   How do you harness the power of people
    who just want to make things better?
Vision
     Government:                                    Citizens:
    Leverage the town’s                          Provide a place to
     energy and talent                         present their problems
(beyond your time and effort)                  (and get them solved)


                                Vendors:
                            Find a forum to
                           show their smarts
                        (and build new business)


               Is there a virtuous cycle
           that you can create in your city?
Why I’m Here

         You:                                 Me:
innovators looking for                   Educator turned
  ideas and examples                   community manager



                         GovLoop:
                     knowledge network
                         for 60,000
                    government innovators
         How can you replicate leading
           practices more quickly?
Why You’re Here

• CityCamp: Road Trip from Chicago, IL to Raleigh, NC (Part I)

• Hackathons: Brilliance in Baltimore, MD

• Social Web: Mom-Daughter Tornado Turnaround in Joplin, MO

• LocalWiki: Cross-Country from Davis, CA to Raleigh (Part II)
CityCamp
What If You Let Citizens Build Your Website?
Stimulate, Participate,
Collaborate, Repeat
Each City Camp has 4 main goals:

1. Bring together local government officials, municipal employees,
   experts, programmers, designers, citizens and journalists to share
   perspectives and insights about the cities in which they live
2. Create and maintain patterns for using the Web to facilitate local
   government transparency and effective local governance
3. Foster communities of practice and advocacy on the role of the Web,
   mobile communication, online information, and open data in cities
4. Create outcomes that participants will act upon after the event is
   over
It's an un-conference...




Some rights reserved by acnatta




                     ...there are couches.




                                                     Some rights reserved by wrkng
CityCamp started in Chicago in January 2010
22
The number of cities that have held a
CityCamp

900*
Roughly the number of people who
attended CityCamps in 2010. (About
twice as many registered, which means
they at least visited our pages.)

519
The combined number of members in
CityCamp forum at e-democracy and
groupat GovLoop.


1,090    Facebook fans


879
Posts in the forum



                                        *(as of 4/26/2011)
Open Source


  Brand
http://citycamp.govfresh.com/start-a-camp/#web
http://citycamp.govfresh.com/start-a-camp/


       START
         A
       CAMP
#1
Join
 the
Community.

Introduce
Yourself.
#2
Fill
out
 this   Form.

Get a
web site.
#3 Host a   Meet Up
#4
Plan
your
Camp
#5
CAMP!
#6
REPEAT!
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
Talk Among Yourselves

• What do you think of the CityCamp concept?

• How could it benefit your community?

• Are there people who would latch on to this idea?

• How could it save you time and money?
Hackat hons
       Peopl e
        I deas
             +
          Tech
           Fun
A hackat hon i s . . .
• an event where small teams design,
  create, & demo a project
  within a short timeframe

• usually tech-focused,
  but not always
To you, B t i m i s . .
         al    ore
            .
B i t ’s m
 ut       uch m e!
               or
WB LA
 ES M




        53
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
A B es
 rt yt
• Hosted & designed by the
  Walters Art Museum
• Intended to bring people into
  the museum & get staff out
• Built programs & applications
  inspired by art or to address
  museum-specific challenges
The Creat i ons
•Applications that
    – let visitors view an overlay of how
      artwork looked at its time of
      creation
    – map the Walters museum & connect
      visitors with information on the
      museum website
    – provide more context to the artwork
    – let visitors leave a virtual note
      associated with artwork
    – use badges & games to engage
      students
•Three-dimensional plastic prints of the
Walters’ artwork
•API that provides access to the collection
information
•Mobile-friendly website based on Google
Floorplans
The O com
            ut  es
• People who hadn’t
  been to the museum
  came to the museum
  & seem likely to come
  back
• Staff became more
  excited about
  technology and its
  possibilities
•   http://www.flickr.com/photos/swaimsketching/6989485446/sizes/o/
•   http://www.flickr.com/photos/ralphhogaboom/4639108371/sizes/l/
•   http://www.flickr.com/photos/lungstruck/4431678091/sizes/o/
•   http://www.flickr.com/photos/bnorthern/106094455/sizes/o/
•   http://davetroy.com/docs/baltimore20120624.jpg
•   http://www.flickr.com/photos/nostri-imago/3461160785/sizes/l/
•   http://www.flickr.com/photos/krapow/5180940668/sizes/l/
Talk Among Yourselves

• What do you think of Hackathons?

• How could it benefit your community?

• Are there people who would latch on to this idea?

• How could it save you time and money?
What If You Let Citizens Build Your Website?
On May 22, 2011 at 5:41 p.m.
  an EF-5 Tornado Hit Joplin Missouri
• 161 lives lost and more than 1,000 Wounded
• Over 7,500 Homes and 530 Businesses decimated
• 28 Churches and several schools were either damaged
  or destroyed
• Half of Joplin’s Medical infrastructure destroyed
• 1/3 of the city affected
• As of 5/22/12 over 130, 000 Volunteers have come to
  Joplin’s aid
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
St. John’s
Hospital
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
It was all about Crowdsourcing

•   Crowdmap
•   Google documents and spreadsheets (now Google Drive)
•   Dashboard type website
•   Gmail
•   Google Maps
•   Facebook
•   Twitter
•   Text Messaging/ SMS
•   The Telephone!
•   Google Voice
•   Facetime
•   Google Alerts
It’s still all about Crowdsourcing
Recovers.org
Bottlenose
Google.org
Wikis
Flickr/ Instagram
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
http://extension.missouri.edu/greene/documents/
PlansReports/using%20social%20media%20in%20
disasters.pdf

Joelclark.com
Recovers.org
What If You Let Citizens Build Your Website?
Talk Among Yourselves

• How can you empower citizens for emergency
  response?

• Do these things just happen or can you “plan”
  for your it?
The LocalWiki Project

   NAGW, 2012-9-11
I'm Philip!


          Email me!
philip@localwiki.orgTwitter-ize
        me! @philipn
What If You Let Citizens Build Your Website?
So much knowledge lost
We brainstormed
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
Today it's used for..
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
Pepperspray-related pages had

           25,000
           Visitors

            700
   Edits about the incident

           100
        Contributors

        in one week.
Current statistics

   Every day 1 in 6 residents visits

   Every week roughly half the residents

   Every month nearly everyone in Davis

   18k contributed, city population is 60k
The question:

 How can we replicate this?
How can we improve on this?
www.localwiki.org
The open-source, open-content effort to
  share the world's local knowledge
A new kind of wiki software designed, from the
      ground up, for local communities
Technology needs

   Ease of use above all
   Locally-oriented – a sense of place
   Adapted to communities' usage
Atomic unit: the page
What If You Let Citizens Build Your Website?
Anyone can edit a page and
   add what they know.
What If You Let Citizens Build Your Website?
When anyone can edit, it's essential to be
     able to know what's changed
What If You Let Citizens Build Your Website?
Mapping
Pages can have maps
What If You Let Citizens Build Your Website?
And we can edit the map
 just like we edit a page
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
Focus on local means we can do cool stuff
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
..tons more to come
Focus communities
“This could only work in Davis, California”
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
h
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
LocalWiki network is spreading
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
What If You Let Citizens Build Your Website?
Get involved!

  localwiki.org
guide.localwiki.org
Questions


..and please be in touch!
I'm philip@localwiki.org
trianglewiki.org
A website about the Triangle Region (NC)
that anyone can edit.


Reid Serozi
reid@serozi.com
@reidserozi
OLD SCHOOL TRIANGLE WIKI   2006 - 2007
Triangle Wiki is part of an open-
content, open-source effort to share the
world's local knowledge.
http://localwiki.org/
Triangle Wiki runs on an open source
platform called LocalWiki.
        http://localwiki.org/
CityCamp Raleigh Project

Raleigh citizens creating
solutions for open government.
Brainstorming sessions driven by
citizens were common in the
beginning.
Fall 2011:
                                                               Invitation only for project
                                                               members and subject leaders
                                                               to contribute content.

                                                               February 2012:
                                                               Soft launch dubbed “Triangle
                                                               Wiki Day”.


                                                               “There is growing momentum
                                                               to open the Triangle Wiki to
                                                               everyone. We need to create
                                                               1000 wiki pages by March 14th
                                                               [2012]…”

https://trianglewiki.org/Wiki_Community/Launch_press_release
What If You Let Citizens Build Your Website?
With over 1,000 pages and a thriving
community, the Triangle Wiki officially
launched on March 14th 2012.
Content growth continues and new
contributors join.
Wiki organizers are engaging with
local editors and visitors using social
media and e-newsletters.
Open Content is priceless
                                      and valuable.




"Almost every final CityCamp idea had
incorporated a stream of content
from Triangle Wiki," - CityCamp Organizer
Partnerships are developing with local
 government, organizations, Gov 2.0
 solutions and commercial start-ups.
http://localwiki.org/blog/2012/aug/31/localwiki-api-released/
http://www.raleighnc.gov/open
http://www.townofcary.org/Town_Council/Special_Committees/Technology_Task_Force.htm
City website is the authority.

The local wiki is the citizen's version.
Add existing content from the City Public
Affairs Department to the wiki.
Help us reach our
  epic goal: 1000
  pages by March
        14.
All hands on deck!
  The wiki is now
open to the public
    after a very
  successful soft
launch on Triangle
     Wiki Day.
New Reality




                   http://www.hasadna.org.il/en/our-projects/open-budget/


Citizens are building your websites:
  are you ready work with them?
New Reality

Andrew@GovLoop.com
GovLoop.com/profile/AndrewKrzmarzick
LinkedIn.com/in/AndrewKrzmarzick
202-352-1806
@krazykriz

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What If You Let Citizens Build Your Website?

  • 2. Reality? No No No What do you do when your hands are tied behind your back?
  • 3. Relief? Innovators: Rabble Rousers: (the people who want to (the people who are experiment / explore new most, uh, vocal in approaches to old problems) pushing for progress) Hackers: (the impatient people who take matters into their own hands) How do you harness the power of people who just want to make things better?
  • 4. Vision Government: Citizens: Leverage the town’s Provide a place to energy and talent present their problems (beyond your time and effort) (and get them solved) Vendors: Find a forum to show their smarts (and build new business) Is there a virtuous cycle that you can create in your city?
  • 5. Why I’m Here You: Me: innovators looking for Educator turned ideas and examples community manager GovLoop: knowledge network for 60,000 government innovators How can you replicate leading practices more quickly?
  • 6. Why You’re Here • CityCamp: Road Trip from Chicago, IL to Raleigh, NC (Part I) • Hackathons: Brilliance in Baltimore, MD • Social Web: Mom-Daughter Tornado Turnaround in Joplin, MO • LocalWiki: Cross-Country from Davis, CA to Raleigh (Part II)
  • 9. Stimulate, Participate, Collaborate, Repeat Each City Camp has 4 main goals: 1. Bring together local government officials, municipal employees, experts, programmers, designers, citizens and journalists to share perspectives and insights about the cities in which they live 2. Create and maintain patterns for using the Web to facilitate local government transparency and effective local governance 3. Foster communities of practice and advocacy on the role of the Web, mobile communication, online information, and open data in cities 4. Create outcomes that participants will act upon after the event is over
  • 10. It's an un-conference... Some rights reserved by acnatta ...there are couches. Some rights reserved by wrkng
  • 11. CityCamp started in Chicago in January 2010
  • 12. 22 The number of cities that have held a CityCamp 900* Roughly the number of people who attended CityCamps in 2010. (About twice as many registered, which means they at least visited our pages.) 519 The combined number of members in CityCamp forum at e-democracy and groupat GovLoop. 1,090 Facebook fans 879 Posts in the forum *(as of 4/26/2011)
  • 13. Open Source Brand
  • 17. #2 Fill out this Form. Get a web site.
  • 18. #3 Host a Meet Up
  • 48. Talk Among Yourselves • What do you think of the CityCamp concept? • How could it benefit your community? • Are there people who would latch on to this idea? • How could it save you time and money?
  • 49. Hackat hons Peopl e I deas + Tech Fun
  • 50. A hackat hon i s . . . • an event where small teams design, create, & demo a project within a short timeframe • usually tech-focused, but not always
  • 51. To you, B t i m i s . . al ore .
  • 52. B i t ’s m ut uch m e! or
  • 53. WB LA ES M 53
  • 56. A B es rt yt • Hosted & designed by the Walters Art Museum • Intended to bring people into the museum & get staff out • Built programs & applications inspired by art or to address museum-specific challenges
  • 57. The Creat i ons •Applications that – let visitors view an overlay of how artwork looked at its time of creation – map the Walters museum & connect visitors with information on the museum website – provide more context to the artwork – let visitors leave a virtual note associated with artwork – use badges & games to engage students •Three-dimensional plastic prints of the Walters’ artwork •API that provides access to the collection information •Mobile-friendly website based on Google Floorplans
  • 58. The O com ut es • People who hadn’t been to the museum came to the museum & seem likely to come back • Staff became more excited about technology and its possibilities
  • 59. http://www.flickr.com/photos/swaimsketching/6989485446/sizes/o/ • http://www.flickr.com/photos/ralphhogaboom/4639108371/sizes/l/ • http://www.flickr.com/photos/lungstruck/4431678091/sizes/o/ • http://www.flickr.com/photos/bnorthern/106094455/sizes/o/ • http://davetroy.com/docs/baltimore20120624.jpg • http://www.flickr.com/photos/nostri-imago/3461160785/sizes/l/ • http://www.flickr.com/photos/krapow/5180940668/sizes/l/
  • 60. Talk Among Yourselves • What do you think of Hackathons? • How could it benefit your community? • Are there people who would latch on to this idea? • How could it save you time and money?
  • 62. On May 22, 2011 at 5:41 p.m. an EF-5 Tornado Hit Joplin Missouri • 161 lives lost and more than 1,000 Wounded • Over 7,500 Homes and 530 Businesses decimated • 28 Churches and several schools were either damaged or destroyed • Half of Joplin’s Medical infrastructure destroyed • 1/3 of the city affected • As of 5/22/12 over 130, 000 Volunteers have come to Joplin’s aid
  • 70. It was all about Crowdsourcing • Crowdmap • Google documents and spreadsheets (now Google Drive) • Dashboard type website • Gmail • Google Maps • Facebook • Twitter • Text Messaging/ SMS • The Telephone! • Google Voice • Facetime • Google Alerts
  • 71. It’s still all about Crowdsourcing Recovers.org Bottlenose Google.org Wikis Flickr/ Instagram
  • 76. Talk Among Yourselves • How can you empower citizens for emergency response? • Do these things just happen or can you “plan” for your it?
  • 77. The LocalWiki Project NAGW, 2012-9-11
  • 78. I'm Philip! Email me! philip@localwiki.orgTwitter-ize me! @philipn
  • 115. Pepperspray-related pages had 25,000 Visitors 700 Edits about the incident 100 Contributors in one week.
  • 116. Current statistics  Every day 1 in 6 residents visits  Every week roughly half the residents  Every month nearly everyone in Davis  18k contributed, city population is 60k
  • 117. The question: How can we replicate this? How can we improve on this?
  • 119. The open-source, open-content effort to share the world's local knowledge
  • 120. A new kind of wiki software designed, from the ground up, for local communities
  • 121. Technology needs  Ease of use above all  Locally-oriented – a sense of place  Adapted to communities' usage
  • 124. Anyone can edit a page and add what they know.
  • 126. When anyone can edit, it's essential to be able to know what's changed
  • 129. Pages can have maps
  • 131. And we can edit the map just like we edit a page
  • 136. Focus on local means we can do cool stuff
  • 144. ..tons more to come
  • 146. “This could only work in Davis, California”
  • 153. h
  • 159. LocalWiki network is spreading
  • 169. Get involved! localwiki.org guide.localwiki.org
  • 170. Questions ..and please be in touch! I'm philip@localwiki.org
  • 171. trianglewiki.org A website about the Triangle Region (NC) that anyone can edit. Reid Serozi reid@serozi.com @reidserozi
  • 172. OLD SCHOOL TRIANGLE WIKI 2006 - 2007
  • 173. Triangle Wiki is part of an open- content, open-source effort to share the world's local knowledge. http://localwiki.org/
  • 174. Triangle Wiki runs on an open source platform called LocalWiki. http://localwiki.org/
  • 175. CityCamp Raleigh Project Raleigh citizens creating solutions for open government.
  • 176. Brainstorming sessions driven by citizens were common in the beginning.
  • 177. Fall 2011: Invitation only for project members and subject leaders to contribute content. February 2012: Soft launch dubbed “Triangle Wiki Day”. “There is growing momentum to open the Triangle Wiki to everyone. We need to create 1000 wiki pages by March 14th [2012]…” https://trianglewiki.org/Wiki_Community/Launch_press_release
  • 179. With over 1,000 pages and a thriving community, the Triangle Wiki officially launched on March 14th 2012.
  • 180. Content growth continues and new contributors join.
  • 181. Wiki organizers are engaging with local editors and visitors using social media and e-newsletters.
  • 182. Open Content is priceless and valuable. "Almost every final CityCamp idea had incorporated a stream of content from Triangle Wiki," - CityCamp Organizer
  • 183. Partnerships are developing with local government, organizations, Gov 2.0 solutions and commercial start-ups. http://localwiki.org/blog/2012/aug/31/localwiki-api-released/
  • 186. City website is the authority. The local wiki is the citizen's version.
  • 187. Add existing content from the City Public Affairs Department to the wiki.
  • 188. Help us reach our epic goal: 1000 pages by March 14. All hands on deck! The wiki is now open to the public after a very successful soft launch on Triangle Wiki Day.
  • 189. New Reality http://www.hasadna.org.il/en/our-projects/open-budget/ Citizens are building your websites: are you ready work with them?