How Grameen Solutions transformed a concept to an industry award winning product of a leading telecom software product company.
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Grameen Solutions Case Study - BroadSoft BroadWorks Communicator
1. BROADWORKS COMMUNICATOR:
A SIP-BASED VOICE-VIDEO SOFTPHONE
CUSTOMER PROFILE
Name: BroadSoft Inc.
Country: USA
Industry: Telecom, VOIP
BroadSoft creates VoIP
application software that lets
fixed and mobile service
providers offer the most
advanced calling features to their
enterprise and residential
customers. BroadSoft’s customer
list reads like a Who’s Who of the
major telecommunications
players worldwide, including
BellSouth, Korea Telecom,
Singtel, Telefonica, Telstra, T-
Systems, and Verizon.
BroadSoft ranked in the Top 100
of Fastest Growing Technology
Companies in North America on
Deloitte's 2006 Technology Fast
500.
2. BROADWORKS COMMUNICATOR:
A SIP-BASED VOICE-VIDEO SOFTPHONE
BUSINESS SITUATION
BroadSoft’s strong carrier-class VOIP offering
lacked an integral softphone. Vonair, a New
York-based startup needed a cost-effective
offshore partner to develop the product.
They were looking for companies who can
provide a world-class team for research and
development.
WHY GRAMEEN?
Grameen was chosen because it offered
cutting-edge skills and advanced software
development experience at a better cost-
benefit point. Partner interviewed the
Grameen technical leads and found them
competent to lead world-class product
engineering work.
3. BROADWORKS COMMUNICATOR:
A SIP-BASED VOICE-VIDEO SOFTPHONE
THE CHALLENGE
Developing a next-generation softphone in just one year
time-frame that would compete with offerings from well-
established players in the space was a great challenge.
Only way to reduce time to market was to integrate as many
commercial and open source components possible, creating
a big architectural challenge.
GRAMEEN SOLUTION
Leveraging deep experience of integrating existing open-source
technologies, Grameen developed the prototype in just 6
months and took the concept to commercial release in just 1
year, providing full lifecycle solution including initial R&D to QA
to deployment.
REALIZED BENEFIT
With core contribution from Grameen’s dedicated cost-
effective offshore team, Vonair licensed the next-generation
software to industry leader BroadSoft.
With the softphone in their offering, BroadSoft ensured
stronger presence in the market and even received an
important industry award for the innovativeness of the
product.
4. BROADWORKS COMMUNICATOR:
A SIP-BASED VOICE-VIDEO SOFTPHONE
Project Facts
PRODUCT OVERVIEW
Project: Research,
BroadWorks Communicator is an audio and video SIP softphone for prototyping and ongoing
Windows 2000 and XP that is tightly integrated with the BroadWorks development of a
platform. The Communicator has access to BroadWorks' many advanced voice/video softphone.
VoIP features such as video services, complete call control, and Customer: BroadSoft, USA
messaging/voicemail integration.
Partner: Vonair, USA
Service: R&D and Product
BroadWorks Communicator is a feature-rich desktop application that
Engineering
allows residential users and businesses to utilize the client as a primary
or secondary phone device for their IP communications services. As an Team Size: 5-7
integrated device with the BroadWorks platform, service providers are Duration: Release 1: 18
able to auto provision the client, provide automatic updates, and months, Release 2: ongoing
version management seamlessly through the BroadWorks application Platform: JRE on Windows
server. A key benefit of integration for users is the central storage of XP, 2000
contacts, eliminating the need to duplicate contact lists.
Technologies: Java (J2SE),
C++, C, SWT, Swing, JNI, SIP,
BroadWorks Communicator allows for the separation of the audio and RTP, STUN, ICE, G.711,
video stream for redirection of audio to a headset and video to the G.726, G.729a, H.263,
desktop. This separation provides maximum flexibility and options for H.264
end-users. Tools: Eclipse IDE, MS
Visual Studio, Subversion,
Subclipse, NSIS Installer
5. BROADWORKS COMMUNICATOR:
A SIP-BASED VOICE-VIDEO SOFTPHONE
This is truly an R&D project
and you have demonstrated
the flexibility in working in a
rapid changing environment
where requirements are
very flexible. You have
provided the full life cycle
development from
requirements definition,
coding, testing,
documentation and release.
6. BROADWORKS COMMUNICATOR:
A SIP-BASED VOICE-VIDEO SOFTPHONE
Frost & Sullivan’s recent
analysis on information &
communications technology
selected BroadSoft, Inc. as
the recipient of the 2006
Award for Excellence in
Technology for its
breakthrough multimedia
softphone, BroadWorks
Communicator…