Service Design Thinks 2 - Service Design at Scale -Intro
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Notes de l'éditeur
Small is interestingBig is always important because it means more people and stuff is affectedBig things make a differencsLots of different types of big
Designers don’t scale – engineers do, mathematicians do, investors do, business people do, lots of people doDesigners like to work in small teams, in small companiesDesigners like to focus in on their worldThey like to try and hold it all in their headsEven in complex contexts like services
Its about peopleIt’s about personalisationIt’s about flexibilityIt’s about networksSystemsReproduction isn’t a single point