5. PRESIDENT VICE PRESIDENT GENERAL SECRETARY TREASURER DIRECTORS ( 9 ) MEMBERS ( 5000 ) MUKADAMS 13 MEMBERS ORGANISATIONAL STRUCTURE
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10. SPECIAL FEATURES OF DABBAWALA’S SERVICES Zero % fuel Zero % investment Zero % modern technology Zero % Disputes 99.999999% performance 100 % Customers Care and Satisfaction
11. Wartime: Emergency measures being taken to ensure delivery by making proper coding.
12. DABBAWALLAS IN TRAIN COMPARTMENT Fellow Dabbawallas in the Luggage Compartment of a Local Train between 10.15 a.m. to 11.15 a.m.
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15. The Flow Logic Grant Road (12) Churchgate (1-10) Lower Parel (14) 2 3 7 4 5 6 Zones for destination Distribution By Carriers at lunchtime To offices 1 Point of Aggregation And Sorting C D B A E Collection from home