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blindSight: Eyes-free  mobile phone interaction Kevin Li , University of California, San Diego Patrick Baudisch , Microsoft Research Ken Hinckley , Microsoft Research
calendar   preview   “ Monday 9am” “ tic, tic, sssssh” “ How ab out Monday morning?” “ Yeah, looks like I’m free after 10” blindSight
[object Object],[object Object],[object Object],blindSight
why?
PCs… PC screens have the users’  undivided attention    design for the  visual channel
eyePhone
environment
visual impairment
screen-less device
can’t see screen
 
 
Lots of information is stored on  mobile phones…
…  the interfaces are visual
# of participants “ I need to access as part of a phone conversation:” survey
[object Object],[object Object],[object Object]
Please listen carefully as our options have changed…
related work
[object Object],[object Object],[object Object],interactive voice  response
[object Object],[object Object],phone interaction mid-conversation
blindSight’s auditory feedback
audio is heard only by the user,   not  by the person at the other end
rationale    people can recover from audio interruptions as long as interruption is short human-human conversation contains  redundancy can we use this redundancy to inject auditory feedback from the device?
[object Object]
rules 1. feedback only on-demand hear voice note mute speaker   phone hear task list  add contact record voice find contact cal endar hear emails hear text message home
 
 
rules 2. brevity 2 1 3 8 delete 4 9 7 6 5 abc def tuv ghi wxyz pqrs mno jkl next play find contact type 6 “ 200 hits” type 2 “ 12 hits” type 7 “ Marion”
rules 3. non-speech previews of composites week week day day 3 hours 3 hours ½ hour ½ hour block ½h preview day + – – – + _ whereAmI   go today preview 3 hours ++  calendar (what if the content is a long list, such as appointments for a day?)
 
 
rules 4. decomposition week week day day 3 hours 3 hours ½ hour ½ hour next preview day + – – – + _ whereAmI   go today preview 3 hours (what if the content is a long list, such as appointments for a day?)
rules 5. interruptability user interface runs as a separate thread
rules 6. minimize   modes mon wed tue sat thu fri sun action delete save pick day start time end time … 1 3 2 6 4 5 9 7 8 action delete save 1 3 2 6 4 5 9 7 8 action delete save modes
rules 6. minimize   modes (  avoid wizards) week week day day 3 hours 3 hours ½ hour ½ hour block ½h preview day + – – – + _ whereAmI   go today preview 3 hours ++  + +
home hear voice note mute speaker   phone hear task list  add contact record voice find contact cal endar hear emails hear text message
add contact 2 1 3 8 save 4 9 7 6 0 5 delete
iterator 1 3 2 6 4 5 9 7 8 action action delete save menu patterns
calendar week week day day 3 hours 3 hours ½ hour ½ hour block ½h preview day + – – – + _ whereAmI   go today preview 3 hours ++  + +
[object Object],demo video
 
 
hardware
 
 
 
space
epoxy dots enlarged spaces
error Flip Ear Visual
 
1 3 2 6 4 5 9 7 8 # * 0 .
error Flip Ear Visual
blindSight evaluation
interfaces Smartphone 2003 (sighted) BlindSight (eyes-free) vs.
task while “driving” idle (1) schedule appointments and (2) add contacts
Overall preference results 0 1 2 3 4 5 6 7 8 Was not missing information Knew position in the menu Knew what day/time I was at Felt in control of the conversation Better for setting meeting times Prefer if driving and talking Prefer Overall blindSight Smartphone
1. brevity is good, but use in moderation clarification of navigation overrides brevity 2. predictable/modeless user interface is key 3. auditory feedback goes a long way even during phone call (disclaimer: need to study how it interferes with activities… driving) lessons
environment visual impairment can’t see screen screen-less device next:
eyePhone
eyePhone eyes Free Phone ?
blindSight: Eyes-free  mobile phone interaction Kevin Li , University of California, San Diego Patrick Baudisch , Microsoft Research Ken Hinckley , Microsoft Research
 
extra slides
 
[object Object],[object Object],[object Object],[object Object],contributions
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],rules
iterator 1 3 2 6 4 5 9 7 8 action action delete save menu patterns
home hear voice note mute speaker   phone hear task list  add contact record voice find contact cal endar hear emails hear text message
add contact 2 1 3 8 save 4 9 7 6 0 5 delete
iterator 1 3 2 6 4 5 9 7 8 action action delete save menu patterns
calendar week week day day 3 hours 3 hours ½ hour ½ hour block ½h preview day + – – – + _ whereAmI   go today preview 3 hours ++  + +
hear voice note mute speaker   phone hear task list  add contact record voice find contact cal endar hear emails hear text message 2 1 3 8 save 4 9 7 6 0 5 delete week week day day 3 hours 3 hours ½ hour ½ hour block ½h preview day + – – – + _ whereAmI   go today preview 3 hours ++  2 1 3 8 delete 4 9 7 6 5 abc def tuv ghi wxyz pqrs mno jkl next play add contact find contact calendar home type type folder folder n  items n  items item item play + – – – + _ + preview + email, tasks, voice, SMS home   help hold bottom left for  hold bottom right for  menu
… is a phenomenon in which people who are perceptually blind in a certain area of their visual field demonstrate some visual awareness, without any qualitative experience  blindSight... [wikipedia]
don’t mode me in blind sight 10 design rules to allow eyes-free use and flow tactile features
phones… … are in in a mobile situation  If they requires visual attention, users will fail at their current activity interference with social activities drive off the road…
 
vs. baseline interfaces
task times

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Li Chi08 Blind Sight

  • 1. blindSight: Eyes-free mobile phone interaction Kevin Li , University of California, San Diego Patrick Baudisch , Microsoft Research Ken Hinckley , Microsoft Research
  • 2. calendar preview “ Monday 9am” “ tic, tic, sssssh” “ How ab out Monday morning?” “ Yeah, looks like I’m free after 10” blindSight
  • 3.
  • 5. PCs… PC screens have the users’ undivided attention  design for the visual channel
  • 11.  
  • 12.  
  • 13. Lots of information is stored on mobile phones…
  • 14. … the interfaces are visual
  • 15. # of participants “ I need to access as part of a phone conversation:” survey
  • 16.
  • 17. Please listen carefully as our options have changed…
  • 19.
  • 20.
  • 22. audio is heard only by the user, not by the person at the other end
  • 23. rationale  people can recover from audio interruptions as long as interruption is short human-human conversation contains redundancy can we use this redundancy to inject auditory feedback from the device?
  • 24.
  • 25. rules 1. feedback only on-demand hear voice note mute speaker phone hear task list add contact record voice find contact cal endar hear emails hear text message home
  • 26.  
  • 27.  
  • 28. rules 2. brevity 2 1 3 8 delete 4 9 7 6 5 abc def tuv ghi wxyz pqrs mno jkl next play find contact type 6 “ 200 hits” type 2 “ 12 hits” type 7 “ Marion”
  • 29. rules 3. non-speech previews of composites week week day day 3 hours 3 hours ½ hour ½ hour block ½h preview day + – – – + _ whereAmI go today preview 3 hours ++ calendar (what if the content is a long list, such as appointments for a day?)
  • 30.  
  • 31.  
  • 32. rules 4. decomposition week week day day 3 hours 3 hours ½ hour ½ hour next preview day + – – – + _ whereAmI go today preview 3 hours (what if the content is a long list, such as appointments for a day?)
  • 33. rules 5. interruptability user interface runs as a separate thread
  • 34. rules 6. minimize modes mon wed tue sat thu fri sun action delete save pick day start time end time … 1 3 2 6 4 5 9 7 8 action delete save 1 3 2 6 4 5 9 7 8 action delete save modes
  • 35. rules 6. minimize modes (  avoid wizards) week week day day 3 hours 3 hours ½ hour ½ hour block ½h preview day + – – – + _ whereAmI go today preview 3 hours ++ + +
  • 36. home hear voice note mute speaker phone hear task list add contact record voice find contact cal endar hear emails hear text message
  • 37. add contact 2 1 3 8 save 4 9 7 6 0 5 delete
  • 38. iterator 1 3 2 6 4 5 9 7 8 action action delete save menu patterns
  • 39. calendar week week day day 3 hours 3 hours ½ hour ½ hour block ½h preview day + – – – + _ whereAmI go today preview 3 hours ++ + +
  • 40.
  • 41.  
  • 42.  
  • 44.  
  • 45.  
  • 46.  
  • 47. space
  • 49. error Flip Ear Visual
  • 50.  
  • 51. 1 3 2 6 4 5 9 7 8 # * 0 .
  • 52. error Flip Ear Visual
  • 54. interfaces Smartphone 2003 (sighted) BlindSight (eyes-free) vs.
  • 55. task while “driving” idle (1) schedule appointments and (2) add contacts
  • 56. Overall preference results 0 1 2 3 4 5 6 7 8 Was not missing information Knew position in the menu Knew what day/time I was at Felt in control of the conversation Better for setting meeting times Prefer if driving and talking Prefer Overall blindSight Smartphone
  • 57. 1. brevity is good, but use in moderation clarification of navigation overrides brevity 2. predictable/modeless user interface is key 3. auditory feedback goes a long way even during phone call (disclaimer: need to study how it interferes with activities… driving) lessons
  • 58. environment visual impairment can’t see screen screen-less device next:
  • 61. blindSight: Eyes-free mobile phone interaction Kevin Li , University of California, San Diego Patrick Baudisch , Microsoft Research Ken Hinckley , Microsoft Research
  • 62.  
  • 64.  
  • 65.
  • 66.
  • 67. iterator 1 3 2 6 4 5 9 7 8 action action delete save menu patterns
  • 68. home hear voice note mute speaker phone hear task list add contact record voice find contact cal endar hear emails hear text message
  • 69. add contact 2 1 3 8 save 4 9 7 6 0 5 delete
  • 70. iterator 1 3 2 6 4 5 9 7 8 action action delete save menu patterns
  • 71. calendar week week day day 3 hours 3 hours ½ hour ½ hour block ½h preview day + – – – + _ whereAmI go today preview 3 hours ++ + +
  • 72. hear voice note mute speaker phone hear task list add contact record voice find contact cal endar hear emails hear text message 2 1 3 8 save 4 9 7 6 0 5 delete week week day day 3 hours 3 hours ½ hour ½ hour block ½h preview day + – – – + _ whereAmI go today preview 3 hours ++ 2 1 3 8 delete 4 9 7 6 5 abc def tuv ghi wxyz pqrs mno jkl next play add contact find contact calendar home type type folder folder n items n items item item play + – – – + _ + preview + email, tasks, voice, SMS home help hold bottom left for hold bottom right for menu
  • 73. … is a phenomenon in which people who are perceptually blind in a certain area of their visual field demonstrate some visual awareness, without any qualitative experience blindSight... [wikipedia]
  • 74. don’t mode me in blind sight 10 design rules to allow eyes-free use and flow tactile features
  • 75. phones… … are in in a mobile situation If they requires visual attention, users will fail at their current activity interference with social activities drive off the road…
  • 76.