WIPRO

Professional Services Presenter: Vijay P Patil Designation: Practice Head Addressing Enterprise IT Architecture and Infrastructure Challenges

Introduction TIS Professional Services group provides expert consulting along with total solutions that integrate hardware, software and relevant technology platforms ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Integrating Consulting ENFORCEMENT VERIFICATION IT ENTERPRISE MANAGEMENT CONSULTING PROVISIONING INTEGRATING SUSTAINING AUDITING & REPORTING ARCHITECTING IT LIFECYCLE VALUE SYSTEM

Key Differentiators World’s largest offshore infrastructure solutions provider with over two decades of experience Highly skilled talent base of above 7000 infrastructure practitioners Proven track record through Offshore Factory Model for delivering infrastructure projects 160+ customers in US, Europe, Japan and 650+ customer in India, Asia Pacific, Middle East 3. 4. 2. 1.

Professional Services Offerings Microsoft Project Offerings Storage Project Offerings Security Project Offerings ESM & Tools Project Offerings Consulting & Systems Integration

Storage Project offerings Technology refresh / start of new installation Portfolio analysis ,[object Object],[object Object],[object Object],[object Object],[object Object],Implementation Technology impact analysis Sustenance ,[object Object],Assessment services Technology roadmap consulting H/W & S/W selection & evaluation Storage consolidation DR / BCP ILM

Security Project offerings Security Assessment ,[object Object],[object Object],[object Object],Security Policy and Program ,[object Object],[object Object],[object Object],Security Architecture and Design ,[object Object],[object Object],[object Object],[object Object],[object Object],Business Continuity & Disaster Recovery ,[object Object],[object Object],[object Object],[object Object],Enterprise Security Operations: Wamu ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Application Security ,[object Object],[object Object],[object Object]

ESM & Tools Project Offerings ESM Tools Implementation ESM Tools Selection Consulting ESM Tools Audit & Optimization ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Consulting Service Offerings Infrastructure Consulting Services IT Architecture and Design Services IT Transformation and Optimization Services IT Audit Services ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Contd.. Process Consulting Services Process Assessment Services Process Implementation Services Process Automation Services ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

System Integration Capabilities Storage Desktops Network HVAC/Environmental Power Estate Operating System/Applications Security Database Messaging High-Availability Backup Helpdesk Process EMS Framework Management Operation Support Components Solution Components Base Infrastructure Physical Environment Servers Applications Business Applications Building Efficient Infrastructure DESIGN PROCURE INSTALL INTEGRATE TEST ROLLOUT MONITOR AND MANAGE

Our technology partners/alliances OS & Hardware Networking Security Applications & storage EMS (enterprise management systems) KERRIDGE Desktop support & IT help desk Hosting

Microsoft – Wipro Alliance Steve Ballmer (CEO Microsoft) and Azim Premji (Chairman –Wipro) during a recent visit to Wipro Offices in Bangalore, India I believe, in two or three years it will be commonsense for anybody who wants a complex IT project or service, to say to themselves - “Have we talked to Wipro as to whether they can help us to get this done?” Bill Gates, Chairman, Microsoft Inc.

Develop the roadmap ,[object Object],"We chose Wipro keeping in mind the company's in-depth experience in being an outsourcing partner for various leading software companies across the globe. " Somasegar, Vice President, Microsoft

Illustrative engagements IT Transformation and Optimization Services Migration Services – Exchange, Domain Application Packaging & Server Build Services Security Consulting and Implementations Services IT Architecture, Design Consulting & Implementation Services Enterprise Systems Management Tool Customization and Implementations Services Systems Integration Services ITIL/ITSM Process Consulting Services

Server Consolidation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Wipro’s Solution Context Value Differentiators Client profile Leading insurance firm based in the US Scope Server Consolidation

Domain Migration & Consolidation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Wipro’s Solution Context Value Differentiators Client profile Leading Manufacturing company in US, Midwest Scope Domain migration & consolidation

Technology Impact Analysis / Evaluation, Architect & Design, Implementation Wipro’s Solution Context Value Differentiators ,[object Object],[object Object],[object Object],Client profile Media giant – Entertainment industry leader Scope Strategic consulting on TIA, Architect & Design ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

ITIL Process Roadmap Consulting ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Wipro’s Solution Context Value Differentiators Client profile Leading Healthcare company based out of United States Scope Service management roadmap Creation

Command Center Consolidation Wipro’s Solution Context Value Differentiators ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Client profile Leading Insurance company based out of United States Scope Geographically dispersed Command Center Consolidation

Command Center Consolidation: Facts Cost Analysis ,[object Object],[object Object],Tools assessed and analyzed

Setup of Global Development Center in India Wipro’s Solution Context Value Differentiators ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Client profile Leading Hi-Tech company based out of United States Scope Setup of customer’s Global development Centre in India ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Case Study - Exchange Migration ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Team size Total Team size : 70

Case Study - Factory server build ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Case Study - Outlook & Office 2003 Deployment and Support Project ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Team size Total Team size : 70

Case Studies - Storage Consolidation Wipro’s Solution Context Value Differentiators ,[object Object],[object Object],[object Object],[object Object],[object Object],Client profile Financial client in Tokyo Scope Consolidation of servers and storage ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Delivering returns ,[object Object],[object Object],[object Object],[object Object],"…..With the combination of SEI Level 5 certification and Six Sigma, Wipro can offer its customers extremely high quality, low risk services." Mapping Offshore: A New Competitive Landscape, IDC

Distributed global delivery model Ensuring 99.95% availability of IT infrastructure spread across 118 locations in Europe by delivering remote monitoring and management services from the Global Command Center (GCC) in Bangalore Services from GCC ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Benefits delivered ,[object Object],[object Object],[object Object],[object Object],[object Object],Architecture ,[object Object],[object Object],[object Object],[object Object],Development Centers Countries Covered POP Location NOC Global Command Centre

Near shore centers for service delivery ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Global development centers

Q-cult: Enterprise-wide quality culture for continuous improvement ,[object Object],[object Object],[object Object],[object Object],[object Object],Process Technology People Six Sigma ,[object Object],[object Object],[object Object],Worlds 1st IT Services Company to receive BS1500 (2004) ,[object Object],[object Object],“ Wipro clients see additional application maintenance productivity of 10% to 15% from added familiarity with systems; another 10% to 15% raise in productivity after applying Wipro's CMM-based methodology and consolidating redundant programs applications; and yet another 3% to 30% productivity improvement thanks to process automation and tools” Forrester

Center of Excellence (COE) for improved productivity ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],“ The key reason for extending our relationship with Wipro in this space (IT infrastructure support) are its unique execution excellence reinforced with world class quality methodologies and its track record in providing infrastructure support services through a global delivery model” Jim Brown, IS Director, Thames Water

Risk mitigation for secure availability ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Robust business continuity processes ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],"… using their (Wipro) robust in-house tools and design methodologies combined with our own strict guidelines and in-depth reviews, Wipro was able to provide a solution that helped us take our product to beta earlier than anticipated.” Deepak Aatresh , Director Riverstone

People Over 8000 associates in Wipro Spectramind offering product support & technical support services across 5 delivery centers in India Scalable resource pool of over 7000 associates, managed through global realignment tool Skills Break-up Industry certified skills 4% IT help desk 1% NMS/EMS 3% Security 3% Telecom 7% Networks 8% Misc 6% Consulting 25% Databases 40% Operating Systems 1% Messaging 2% Project Management

Return on ideas enabled by Increased efficiency, delivery excellence 360º service portfolio Domain specific global sourcing solutions Adaptive engagement Flexible, non-linear engagement Global sourcing roadmap Need aligned ramp-up Q-Cult / high performance management (People and processes to ensure zero defect) Reduce total business cost, increased agility Enhanced flexibility Risk free transition Wipro Customer

Wipro advantage 5 4 3 2 1 6 Wipro Technology Quality & Processes Experience Innovation Cost advantage Scalability 1 2 3 4 5 6 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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