1. System Comparison/Evaluation Web Conferencing Virtual Team and Collaborative Support Technologies Presented By: Saahil Goel September 15, 2008 Collaborative Team Technology

2. Software Features: Web Conferencing Collaborative Team Technology Feature Cisco WEBEX Adobe Acrobat Connect Online Presentation Yes Yes Integration with other enterprise applications Sales Force, Outlook, CRM, ERP, Accounting, HR No Desktop/Application Sharing Yes Yes Video/Audio Conferencing Yes Yes Single Sign On Yes No No downloads required – browser based conferencing Yes Yes Meeting Recording No Yes Content creation capability No Yes

3. Software Licensing and Effectiveness: Web Conferencing Collaborative Team Technology Feature Cisco WEBEX Adobe Acrobat Connect Acceptable SLA Policy (99.99%) Yes No Dedicated Network MediaTone Network No 24/7 Customer Support Yes Yes Deployment : Software License Yes Yes Deployment : Annual Subscription Yes Yes Deployment : Pay Per Use Yes Yes

4. Costs: Web Conferencing Collaborative Team Technology Type of Cost Cisco WEBEX Adobe Acrobat Connect Pay-Per-Use (per minute per user) $0.33 $0.32 Software Subscription (hosted) Not Available Not Available Software License (not hosted) Not Available Not Available Student Training Costs (expense only for one year for CBT) $1000 $1000 Marketing and inclusion into Katz Infrastructure $500 $500 On-going maintenance, marketing and training costs (per semester) $500 $500