On May 12, we will hold our second quarter Impact Call. Loosely based on the quarterly earnings calls held by publicly owned companies, the Impact Call is open to everyone and gives people an opportunity to learn about GuideStar's results in a more timely, interactive, inclusive, and comprehensive manner.
2. Our First Impact Call
• More than 450
participants
• Featurearticlein The
WashingtonPost:
“Nonprofit hosts its first
‘earnings call’”
http://npo.gs/WPGSIC
• Robust conversationon
GuideStar Blog:
http://npo.gs/icye2013
• GuideStar’s impact page:
http://npo.gs/impactpage Next Impact Call:
Monday, August 11, 2 pm ET
http://npo.gs/impactcall3
Submit feedback about today’s call here:
http://npo.gs/ic1q2014
3. AGENDA
GuideStar’s work
• GuideStar 2020 strategic plan
• Review of quarterly programmatic
and operational results
Jacob Harold
President&
CEO
GuideStar’s finances
• Review of quarterly financial results
• Lessons learned
James Lum
CFO
Question & answer session Audience questions
#GSImpactCall
7. #GSImpactCall
“Nonprofits need to help
their donors make the
shift from focusingon a
ratio to…assessment of
[nonprofits’]goals,
effectiveness and
impact.”– “The Great
Debate,” AFP
“My call to action is for
nonprofits to be
systematicabout
includingall different
kinds of information
when they tell their
story.”– Jacob Harold in
“The Great Debate,” AFP
8. 1: Refresh ONE GuideStar - EXternal
• Update GuideStar.org
• Refresh GuideStar brand identity
2: Create 21st Century Business Model
• Begin implementationof Infrastructure
Strategy Plan thereby creating an
environment that improves critical systems
• Increase GX participation to field-wide standard
• Conduct product portfolio strategic planning -
short-termand long-term
• Extend SaaS products to more community
foundations and other communities of interest
• Reach meaningful marketpenetration for
APIs
3: Enhance Data
• Increase data quantity and type to increase
appeal of search products to target market
segments
• Improve programdata or tools to strengthen
current and enable new products
• Improve data accessibility,usability, and quality
to strengthen current product offerings and
enable new products
• Reductionof Technical Debt through
refactoring, process re-engineering,and
procedural change
4: Improve Financial Sustainability
• Rearticulate membership program
• Raise sufficient philanthropic capital
• Exceed the Direct Sales budget by 10%
• Increase E-Commerce revenue - in
particular volume-based growth
• Manage expenses (relative to revenues)
to maintain minimum cash level and cash
flow
• Create financial culture for organization
supported by appropriate policies,
processes, and systems
5: Reinforce One GS .Org - INternal
• Strengthen GS culture and values
• Create clarity on roles, responsibilities,
and internal collaboration systems and
processes
• Create systematic and data-driven
decision-making processes
2014 Objectives
#GSImpactCall
14. HISTORIC HISTORIC CURRENT GROWTH GROWTH
Description Q1 2013A Q4 2013A Q1 2014A QoQ YoY
# New Registered Users 52,036 46,223 51,750 12.0% (0.5%)
Number of API Hits 4,807,359 5,428,506 7,582,408 39.7% 39.7%
Number of Customers NA 3,882 3,308 (14.8%) NA
Select “Products” Metrics:
15. Future iterations
#GSImpactCall
Organizational Dashboard – Version 2 Evaluation Dashboard
• 10 metrics, more predictive
• Graphs and visual trends
• Auto compilation
• GuideStar’s longer-term
sector impact:
• Influence
• Reach
• Engagement
• External stakeholders
17. Disclaimers
• Numbers are preliminary and unaudited
• Safe Harbor disclosure:
Historical results are not necessarily indicative of future
results. All forward looking statements contain known
and unknown risks that may result in future results that
are materially different from historical results.
17#GSImpactCall
24. $k
$500k
$1,000k
$1,500k
$2,000k
$2,500k
$3,000k
YTD PY YTD 2014
Personnel
Consulting
Travel
Rent, Office, Misc.
Adv & Marketing
Technology
90% of OPEX Increases from Year-Long Investment in Skills
24
$793k before
Staff/Consulting
$2,627kTotal
$829k before
Staff/Consulting
$2,258kTotal
Key Investments
Sr Dir, Products
Sr Dir, Strategy
Development Dir
2 Bus.Intelligence
2 Sales & Support
2 Software engineers$1465k
Staff/
Consulting
$1800k
Staff/
Consulting
Operatingexpenses before depreciation, interest, and special projects
25. Q2 Outlook
Revenue
• Product sales stronger in Q2 seasonally
• Grants of $285k expected Q2 vs. none last year
through August
Expenses
• Run-rateswill plateau
• Year-over-year comparisons will narrow when we
compare on like basis, accountingfor staff
investments
28. Additional Information
Next Impact Call:
August 11, 2 pm ET: http://npo.gs/impactcall3
Our impact:
• GuideStar’s impact page: http://npo.gs/impactpage
• GuideStar APIs: http://npo.gs/6apis
• BoardSource: https://www.boardsource.org/eweb/
• Full Washington Post Impact Call article, “Nonprofit hosts
its first ‘earnings call’”: http://npo.gs/WPGSIC
February 24 Impact Call:
Q&A and archive: http://npo.gs/icye2013qa
Give us your feedback:
GuideStar Blog: http://npo.gs/ic1q2014