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Gestão da Inovação



                                                                                                           biblioteca



                     Networks for innovation: Principal attributes for
                     their formation and optimization
                     This paper offers a framework for optimizing a companies’ innovation network architecture and
                     the composition of individual networks, so to maximize value creation for its stakeholders. It is the
                     result of a research project conducted by and for Companhia Paulista de Força e Luz in Brazil in
                     2009.

                                                              Caspar Bart van Rijnbach, Suzana Leonardi,
                                                                      Gustavo de Boer e Marcelo Corsini

                     . INTRoduCTIoN                                         characteristics of the network’s participants. We
                                                                             will show in this article how Brazilian companies
                     With open innovation concept becoming more              in general have not yet implemented ample
                     common, Brazilian companies, encouraged by              innovation network management and argue for the
                     governmental laws and tax benefits, are focusing        implementation of such framework to be applied
                     increasingly on the creation and maintenance of         not only in Brazil, but also in other countries.
                     external networks for innovation [1]. Much has
                     been written about innovation networks and their
                     management. Most of these studies though focus          2. INNovaTIoN NeTwoRkS
                     on managing and measuring the performance
                     of either internal knowledge networks, social           Traditionally, Research and Development at large
                     networks and formal alliances [2],[3],[4],[5].          organizations have been handled internally. Large
                     Some look at how management of external                 RD organizations were seen as important assets
                     networks differs from the more traditional way          to their companies and focused on discovering,
                     of managing strategic alliances, where others           developing and commercializing technologies
                     search to measure the effectiveness of specific         and products internally. This type of RD is called
                     networks. Little has been written, however,             “closed innovation”[6].
                     about the organization of innovation networks
                     and partnerships in an integrated and strategic         However, the complexity of current Research,
                     perspective. A need exists to link the different        Development and Innovation activities, ever
                     types of networks to organizational strategic goals     increasing cost of these activities, more
                     and define methodologies to optimize network            sophisticated customer demands, shorter product
                     composition and architecture. It requires a portfolio   life cycles, have raised the gap between the need
                     view of networks and its compositions.                  for innovation and what companies can deliver
                                                                             internally [7],[8],[9].
                     The goal of this research is to define the
                     principal attributes that impact the formation and      This situation has stimulated companies to create
                     optimization of innovation networks, based on the       innovation models based on collaboration with
                     networks objectives and the combination of the          external sources, such as universities, clients,


                                                                             © TerraForum Consultores
Gestão da Inovação                          Networks for innovation: Principal attributes for their formation and optimization



                                                                                                           biblioteca
       www.terraforum.com.br




                                        This situation has stimulated companies to create
                                         innovation models based on collaboration with
                                         external sources.

                     companies from other sectors, or even competitors, searching to improve their innovative capacity and
                     performance. This new framework is being referred to as “Open Innovation” [7].

                     External collaboration can be used in different parts of the innovative process, from the generation of ideas
                     through the development of solutions and commercialization of products and technologies, as shown in the
                     following model.

                     Figure 1 Framework for Open Innovation




                     Source: adapted from CHESBROUGH, 2003 [10].

                     The definition of the type of relationship and its focus should be determined by strategic innovation
                     objectives. Five main business objectives are common in the development of partner networks for
                     technological collaboration, as shown in the table 1 [11].



                                                                             © TerraForum Consultores                            2
Gestão da Inovação                             Networks for innovation: Principal attributes for their formation and optimization



                                                                                                                biblioteca
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                     Table 1 Objectives for external collaboration in Research, Development and Innovation

                      Objectives                                Business Requirement
                      Increase profitability                    Lower cost

                      Shorten time to market                    Incorporate already-developed component

                      Enhance innovation capability             Increase the number and variety of front-end technologies

                      Create greater flexibility in RD         Share risks with partners

                      Expand market access                      Broaden the pathways to market for products and services

                     Source: adapted from Chesbrough e Schwartz (2007) [11].


                     Combining the objectives for external collaboration and the type of competence the company is searching
                     for, helps determine which type of partner should be searched for, [11],[12],[13], such as shown in table 2.

                     Table 2 RD stages and type of partners


                               Stage of research             Description of activity and output       Entities and skill requirements

                                                            Research for the pursuit of              Universities (scientific expertise
                      Pure science                          knowledge.                               needed)
                                                            Outputs usually in scientific journals
                                                            and possibly patents.

                      Basic research                        Similar outputs as pure science          Corporate laboratory (scientific
                                                            approach, but conducted with             expertise needed)
                                                            specific long-term corporate
                                                            objectives in mind
                      Applied research                      Medium-term research on known            Corporate laboratory (less
                                                            technologies; involves transforming      scientific, more engineering
                                                            or localizing existing product           expertise needed)
                                                            knowledge, or reapplying known
                                                            research results to other areas
                      Exploratory development               Development and prototyping of           Corporate product development
                                                            design and other systems                 departments (product
                                                                                                     development expertise)
                      Advanced development                  Addressing of manufacturing              Manufacturers (manufacturing and
                                                            considerations for products              product development expertise)

                     Source: adapted from Koh, Koh e Tshang (2005) [13].



                                                                                © TerraForum Consultores
Gestão da Inovação                           Networks for innovation: Principal attributes for their formation and optimization



                                                                                                           biblioteca
       www.terraforum.com.br




                                         There is a positive relationship between high
                                          innovative companies and the existence of a
                                          partnership portfolio which contains different
                                          types of partners.
                     Although companies depend more and more on              There is also a need to look at the interactions and
                     partnerships for collaboration to achieve their         relationships between the members of the network,
                     objectives, management of partners is very              each of them offering distinct and complementary
                     challenging, demonstrated by the fact that around       capabilities that work together to create value and
                     50% of alliances have failed to meet expectations       synergies [5].
                     [5].
                                                                             There is a positive relationship between high
                     The success of a collaborative alliance starts with     innovative companies and the existence of a
                     its formation [4]. According to this view, some         partnership portfolio which contains different types
                     critical factors and strategies need to be present to   of partners. The portfolio complexity can allow a
                     form a successful partnership, as shown:                firm to broaden their technological opportunities
                                                                             and information advantages [14].
                     • Compatible partners
                     • Clear terms for collaboration                         The list below shows the main challenges to
                     • Appropriate incentives for all parts to behave        manage a collaboration network with a partner
                       accordingly to expectations                           portfolio vision [5].
                     • Adequate governance procedures
                     • Favourable economic conditions                        • Understand the collaborative and competitive
                                                                               dynamics between partners
                     Although valid, this approach aims at the               • Monitor and understand changes in the business
                     attainment of specific objectives and the allocation      environment that might change those dynamics
                     of resources and structures based on the strategic      • Establish different strategies for each type of
                     importance of dyadic relationship between                 collaboration within the network
                     partners.                                               • Understand in which manner the selection of
                                                                               each partner and its position within the network
                     However, typically, a company will be involved            might effect both the individual relationship
                     in various partnerships and this requires another         as well as the performance as a whole of the
                     approach, more focused on the composition of              network
                     the network and the interrelationship between its
                     members. The company should be searching for            Hence, the portfolio vision allows minimizing and
                     the optimized combination of partners with respect      diversification of risks and leverages the synergies
                     to its overall objectives. This requires a portfolio    between partners and measuring its performance
                     view of partnerships.                                   and results as a whole, reflecting the potential
                                                                             future needs for partners [15].



                                                                             © TerraForum Consultores
Gestão da Inovação                          Networks for innovation: Principal attributes for their formation and optimization



                                                                                                           biblioteca
       www.terraforum.com.br



                     . a ModeL FoR INNovaTIoN NeTwoRk MaNaGeMeNT
                     The knowledge of methods used for the effective management of specific inter-organizational networks is
                     still scarce [12],[15],[16]. In this study, we search to integrate the various views of partnership management
                     into one more integrated methodology.

                     As demonstrated, the management of networks involves different processes, related between them, that
                     happen in different moments and require different measures.

                     • Partnership portfolio management, looking at the ideal composition of the network and the
                       interrelationship between partners [14],[15].
                     • Individual partner management with the objective of building the ideal partnership portfolio through the
                       decision of improve the capabilities of actual partners, search and attraction of new partners or even
                       partnership termination [17].
                     • The choice and evaluation of individual partners in specific projects [2],[3].

                     The following figure shows how the relationship between these different processes composes our view of
                     innovation network management.

                     Figure 2 Innovation network management model




                     Source: Authors




                                                                             © TerraForum Consultores
Gestão da Inovação                           Networks for innovation: Principal attributes for their formation and optimization



                                                                                                            biblioteca
       www.terraforum.com.br



                     We argue here that the external collaboration            Partner engagement and selection focuses on
                     model in P, D I should be primarily lead by the         finding the adequate partner for specific projects
                     strategic objectives for the network, derived from       or activities, which demand different type of
                     organizational strategic objectives and the specific     innovative capacities. The aspects that need to be
                     objectives for external collaboration (see table         taken into consideration when choosing partners
                     1). This should determine the preferred portfolio        for specific projects are related to complementary
                     of partners, through the definition of the following     capacities the partner can offer, such as technical
                     aspects:                                                 know-how, financial resources and experienced
                                                                              management. During and at the end of project
                     • For which part of the innovation process to find       execution and activities, partners should be
                       partners                                               evaluated on all the aspects discussed within the
                     • Which type of partners would be ideal to obtain        model. The compilation of evaluations is then
                       the companies objectives within the specific part      again an input to the portfolio, so that the company
                       of the innovation process                              can take actions to improve its overall innovation
                     • Which combination of partners and commercial           network management.
                       type of relationships will optimize knowledge
                       exchange and results
                                                                              The innovation network management framework
                     Based on the evaluation of the ideal portfolio of        discussed above, served as the basis for a
                     partners versus the actual portfolio in place at the     case study amongst Brazilian based companies
                     organization, the organization should generate an        from various sectors with innovation partnership
                     action plan for the individual partners as well as       networks. Research was conducted through in
                     the network as a whole (network management of            depth interviews with managers responsible for the
                     partners in innovation).
                                                                              innovation networks studied.
                     Individual management of partners should lead
                     to improving the partners’ capabilities to deliver
                     results and optimize its position within the network.    . ReSuLTS oF BRazILIaN
                     Its focus is on actions with individual partners,           BeNChMaRk STudy
                     to improve specific aspects of their innovative
                     capabilities, related to knowledge, resources,
                                                                              Sample profile
                     management, culture, team composition and infra-
                     structure. It can include the request for corrective     Our study involved 12 companies, of which 3
                     actions as well as offering of support by the            were Brazilian companies and 9 Brazilian based
                     organization through investments or delivering of        foreign multinationals. All of them where large
                     services and infra-structure. It also includes actions   companies and they invested between 1,5 % and
                     to improve portfolio performance through attraction      6,5% of their revenue in R, D  I. Various sectors
                     and selection of new partners and revision or            were represented in the research, such as the
                     termination of relationships with existing partners.     energy, automotive, computer, chemical, electronic
                                                                              consumer goods and telecommunications
                     These choices should be made, not only based on          sectors. Although our selection process focused
                     technical competencies, but also on managerial           on companies with research facilities and large
                     capabilities, cultural aspects, values and               networks, very few companies in Brazil have a
                     contribution to the innovation network, which are        long history of extensive and intensive external
                     just as important as technological capabilities.         collaboration. All companies showed a tendency
                                                                              towards more investment in research and more
                                                                              intensive external collaboration along the various



                                                                              © TerraForum Consultores
Gestão da Inovação                            Networks for innovation: Principal attributes for their formation and optimization



                                                                                                             biblioteca
       www.terraforum.com.br



                     phases of the innovation process, even outside           Partnership Portfolio Management
                     Brazil within the near future.                           Our findings about the use of the diverse methods
                                                                              of partnership management showed us that
                     Network objectives and focus                             partnerships management, as expected, is mainly
                     In relationship with the objectives for open             focused on the dyadic approach.
                     innovation, one can clearly differentiate between
                     Brazilian companies and multinationals. While            Only one of the companies showed a more
                     Brazilian companies objectives are bolder,               structured approach for network management, using
                     orientated to the expansion of innovative capacity,      a portfolio view to improve the overall composition of
                     the objectives of foreign multinationals are             the network and the knowledge exchange between
                     often related to improvement of profitability and        partners. Although some were located in technology
                     reduction of cost, with limitation to the use of         parks, the focus for learning and knowledge
                     resources for more radical innovation.                   exchange was mainly between the leader and the
                                                                              individual partners.
                     Related to this, the study clearly identified that the
                     focus of multinationals is more towards applied          As the firms in this study do not use the partnership
                     research and development, while Brazilian parties        portfolio approach, they miss the opportunity to
                     also search for partnerships for Basic Research.         take advantage of possible synergies among their
                                                                              partners and to draw on knowledge and capabilities
                                                                              created through these interactions.
                     Network partnership types
                     Amongst the companies researched, the more               Individual Partner Management
                     frequently used partnership is that with universities.   A few companies used standard procedures to
                     According to the interviewees, this focus on             search their partners but most based their search
                     university partnerships is for a large part the result   and selection on recommendations of specialists
                     of governmental tax incentives which stimulate the       or partner interaction before the selection (visits,
                     use of universities for research activities. However,    presentations, events).
                     the use of universities as a partner in PDI has
                     not always resulted in the expected results. Issues      The mechanisms for the attraction of partners are
                     that where mentioned by interviewees hampering           incipient. The main mechanisms used are sharing
                     results where market timing, bureaucracy,                of laboratories and equipment, the investment in
                     negotiation of intellectual property and relationship    physical structures and partner equipment. Sharing
                     problems. Also, using universities for development,      of patent titles is only used in a few cases. Some
                     instead of purely for research can be seen as            companies use awards for partners with the best
                     somehow problematic.                                     projects.
                     We also observed that the more comprehensive             We only encountered one case of a company that
                     the innovation collaboration objectives, the larger      consistently utilised structured mechanisms to
                     the diversity in partners found in the companies         develop its partners, not only technically, but also in
                     network. Companies focused on advanced                   management.
                     development and commercialization search various
                     types of partners, such as, suppliers, producers         No formal mechanisms where stated to terminate
                     and clients. Companies with collaboration                partner relationship.
                     across the whole innovation value chain, search
                     for a variety of partners, from companies with
                     specific knowledge to partners for licensing and
                     commercialization of technology and products.



                                                                              © TerraForum Consultores
Gestão da Inovação                            Networks for innovation: Principal attributes for their formation and optimization



                                                                                                             biblioteca
       www.terraforum.com.br



                     Partners Engagement and Evaluation                        ReFeReNCeS aNd NoTeS
                     The major part of the interviewees utilized the
                     technical capability as the criteria for choice of        1. ARAUJO, A. L. L.(2008) How do Institutions
                     partners in specific projects. This choice is made           shape the formation of technological
                     mainly by specialist recommendations.                        cooperation? Evidence from Brazil. CORE
                                                                                  Centre for Organizational Renewal and Evolution
                     Only one of the companies interviewed showed                 Working Paper Series. University of Ärhus.
                     the utilization of an elaborated methodology                 Denmark.
                     to choose partners for specific projects based
                     on a wider range of criteria , such as adequate           2. GULATI, R.(1998) Alliances and networks.
                     intellectual property policies, execution capacity,          Strategic Management Journal, v.. 19, p. 293–
                     technical reputation, collaboration culture, activities      317.
                     developed with other partners, project history and        3. PARKHE, A.(1993) Strategic alliance
                     the construction of long term partnerships.                  structuring: a game theoretic and transaction
                                                                                  cost examination of interfirm cooperation. The
                     In relation to the evaluation of partners the major          Academy of Management Journal, v. 36, n. 4, p.
                     part of the companies does not have mechanisms               794-829.
                     for such ends. The principal criteria mentioned
                     for the evaluation of partners were: percentage           4. ARINO, A.; DE LA TORRE, J. RING, P. S.(2001)
                     of income from new products, contribution to                 Relational quality: managing trust in corporate
                     EBITDA, project delivery, compliance with cost and           alliances., v. 44, n. 11, p. 109-131.
                     scope and the generation of knowledge (theses,            5. PARISE, S.; CASHER, A. (2003) Alliance
                     articles, technical and scientific reports, etc.).           portfolios: designing and managing your network
                                                                                  of business-partner relationships. The Academy
                     . CoNCLuSIoN                                                of Management Executive, v. 17, n.4, p. 25-39.
                     We argued in this paper for an integrated approach        6. CHESBROUGH, H.; VANHAVERBEKE, W.;
                     to innovation network management, including                  WEST, J. (2006) Open innovation: researching
                     individual, portfolio and partner engagement                 a new paradigm. New York: Oxford University
                     and evaluation management. We show that this                 Press.
                     type of integrated methodology has not been
                                                                               7. CHESBROUGH, H. (2007) Why companies
                     used consistently by large companies in Brazil,
                                                                                  should have open business models. MIT Sloan
                     where the focus has mainly been on relationships
                     with individual partners. We argue that, with a              Management Review, v. 48, n. 2, p. 22-28.
                     favourable environment for investing in partnership       8. VAN DE VRANDE, V et al. (2007) Open
                     in Brazil, companies should soon adopt this more             innovation in SMEs: trends, motives and
                     integrated view which can lead to large benefits             management challenges.. Department
                     in the medium and long term, especially for                  of Strategic Management and Business
                     companies with larger networks and intensive                 Environment Working Paper Series, RSM
                     outsourcing of RDI activities. The methodology             Erasmus University, Rotterdam, Holanda.
                     portrayed in this study can also be applied to other,
                     non-Brazilian companies and can be beneficial for         9. SLOWINSKI, G. et al. (2009) Effective practices
                     many corporations. We propose further research               for sourcing innovation. Research -Technology
                     in the development of an integrated method for               Management, v. 52, n.1, p. 27-34.
                     innovation network management.                            10. CHESBROUGH, H. (2003) Open Innovation:
                                                                                  the new imperative for creating and profiting from



                                                                               © TerraForum Consultores
Gestão da Inovação                          Networks for innovation: Principal attributes for their formation and optimization



                                                                                                        biblioteca
       www.terraforum.com.br



                       technology. Boston: Harvard Business School                                ***
                       Press.
                     11. CHESBROUGH, H.; SCHWARTZ, K.
                        (2007) Innovating business models with
                        co-development partnerships. Research             Caspar Bart van Rijnbach é sócio da TerraForum
                        Technology Management, v. 50, n. 1, p. 55-59.     Consultores. E-mail: caspar@terraforum.com.br

                     12. VANHAVERBEKE, W. et al. (2009) The role          Suzana Leonardi é consultora da TerraForum.
                        of alliance network redundancy in the creation    E-mail: suzana@terraforum.com.br
                        of core and non-core technologies. Journal of
                        Management Studies, v. 46, n. 2, p. 215-243.      Gustavo de Boer é consultor da TerraForum.
                                                                          E-mail: gustavo.boer@terraforum.com.br
                     13. KOH, F. C. C.; KOH, W. T. H.; TSCHANG,
                        F. T. (2005) An analytical framework for          Marcelo Corsini é o Diretor de Inovação da CPFL
                        science parks and technology districts with an    Energia. E-mail: mcorsini@cpfl.com.br
                        application to Singapore. Journal of Business
                        Venturing, v. 20, p. 217–239.
                     14. DUYSTERS, B.; LOKSHIN, B. (2007)
                        Determinants of alliance portfolio complexity
                        and its effect on innovative performance of
                        companies. Maastricht Economic and Social
                        Research and Training Centre on Innovation
                        and Technology Working Paper Series. United
                        Nations University, Netherlands.
                     15. NIELSEN, L. E.; MAHNKE, V. (2003) Managing
                        RD alliance portfolios: the case of mobile
                        service providers. Department of Informatics
                        Working Paper. Copenhagen Business School,
                        Copenhagen, Denmark. 15
                     16. OJASALO, J. (2008) Management of
                        innovation networks: a case study of different
                        approaches. European Journal of Innovation
                        Management, v. 11, n. 1, p. 51-86. 16
                     17. KRATZER, J. et al. (2007) InnovationNet: the
                        art of creating and benefiting from innovation.
                        Assen: Royal Van Gorcum.




                                                                           © TerraForum Consultores
Gestão da Inovação             Networks for innovation: Principal attributes for their formation and optimization



                                                                                          biblioteca
       www.terraforum.com.br



                                                             a eMPReSa
                          aRTIGoS ReLaCIoNadoS               A TerraForum Consultores é uma empresa
                                                             de consultoria e treinamento em Gestão do
                                                             Conhecimento (GC) e Tecnologia da Informação.
                               Parcerias para inovação       Os clientes da empresa são, em sua maioria,
                                       Inovação aberta       grandes e médias organizações dos setores
                                                             público, privado e terceiro setor. A empresa atua
                                                             em todo o Brasil e também no exterior, tendo
                                                             escritórios em São Paulo, Curitiba, Rio de Janeiro,
                                                             Porto Alegre e Toronto no Canadá. É dirigida pelo
                                                             Dr. José Cláudio Terra, pioneiro e maior referência
                                                             em Gestão do Conhecimento no país. Além
                                                             disso, conta com uma equipe especializada e
                                                             internacional de consultores.

                                                             PuBLICaÇÕeS TeRRaFoRuM
                                                             Winning at Collaboration Commerce

                                                             Gestão do Conhecimento e E-learning na Prática

                                                             Portais Corporativos, a Revolução na Gestão do
                                                             Conhecimento

                                                             Gestão do Conhecimento - O Grande Desafio
                                                             Empresarial

                                                             Gestão do Conhecimento em Pequenas e Médias
                                                             Empresas

                                                             Realizing the Promise of Corporate Portals:
                                                             Leveraging Knowledge for Business Success

                                                             Gestão de Empresas na Era do Conhecimento




                                                              © TerraForum Consultores                         0

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Networks for innovation - Principal attributes for their formation and optimization

  • 1. Gestão da Inovação biblioteca Networks for innovation: Principal attributes for their formation and optimization This paper offers a framework for optimizing a companies’ innovation network architecture and the composition of individual networks, so to maximize value creation for its stakeholders. It is the result of a research project conducted by and for Companhia Paulista de Força e Luz in Brazil in 2009. Caspar Bart van Rijnbach, Suzana Leonardi, Gustavo de Boer e Marcelo Corsini . INTRoduCTIoN characteristics of the network’s participants. We will show in this article how Brazilian companies With open innovation concept becoming more in general have not yet implemented ample common, Brazilian companies, encouraged by innovation network management and argue for the governmental laws and tax benefits, are focusing implementation of such framework to be applied increasingly on the creation and maintenance of not only in Brazil, but also in other countries. external networks for innovation [1]. Much has been written about innovation networks and their management. Most of these studies though focus 2. INNovaTIoN NeTwoRkS on managing and measuring the performance of either internal knowledge networks, social Traditionally, Research and Development at large networks and formal alliances [2],[3],[4],[5]. organizations have been handled internally. Large Some look at how management of external RD organizations were seen as important assets networks differs from the more traditional way to their companies and focused on discovering, of managing strategic alliances, where others developing and commercializing technologies search to measure the effectiveness of specific and products internally. This type of RD is called networks. Little has been written, however, “closed innovation”[6]. about the organization of innovation networks and partnerships in an integrated and strategic However, the complexity of current Research, perspective. A need exists to link the different Development and Innovation activities, ever types of networks to organizational strategic goals increasing cost of these activities, more and define methodologies to optimize network sophisticated customer demands, shorter product composition and architecture. It requires a portfolio life cycles, have raised the gap between the need view of networks and its compositions. for innovation and what companies can deliver internally [7],[8],[9]. The goal of this research is to define the principal attributes that impact the formation and This situation has stimulated companies to create optimization of innovation networks, based on the innovation models based on collaboration with networks objectives and the combination of the external sources, such as universities, clients, © TerraForum Consultores
  • 2. Gestão da Inovação Networks for innovation: Principal attributes for their formation and optimization biblioteca www.terraforum.com.br This situation has stimulated companies to create innovation models based on collaboration with external sources. companies from other sectors, or even competitors, searching to improve their innovative capacity and performance. This new framework is being referred to as “Open Innovation” [7]. External collaboration can be used in different parts of the innovative process, from the generation of ideas through the development of solutions and commercialization of products and technologies, as shown in the following model. Figure 1 Framework for Open Innovation Source: adapted from CHESBROUGH, 2003 [10]. The definition of the type of relationship and its focus should be determined by strategic innovation objectives. Five main business objectives are common in the development of partner networks for technological collaboration, as shown in the table 1 [11]. © TerraForum Consultores 2
  • 3. Gestão da Inovação Networks for innovation: Principal attributes for their formation and optimization biblioteca www.terraforum.com.br Table 1 Objectives for external collaboration in Research, Development and Innovation Objectives Business Requirement Increase profitability Lower cost Shorten time to market Incorporate already-developed component Enhance innovation capability Increase the number and variety of front-end technologies Create greater flexibility in RD Share risks with partners Expand market access Broaden the pathways to market for products and services Source: adapted from Chesbrough e Schwartz (2007) [11]. Combining the objectives for external collaboration and the type of competence the company is searching for, helps determine which type of partner should be searched for, [11],[12],[13], such as shown in table 2. Table 2 RD stages and type of partners Stage of research Description of activity and output Entities and skill requirements Research for the pursuit of Universities (scientific expertise Pure science knowledge. needed) Outputs usually in scientific journals and possibly patents. Basic research Similar outputs as pure science Corporate laboratory (scientific approach, but conducted with expertise needed) specific long-term corporate objectives in mind Applied research Medium-term research on known Corporate laboratory (less technologies; involves transforming scientific, more engineering or localizing existing product expertise needed) knowledge, or reapplying known research results to other areas Exploratory development Development and prototyping of Corporate product development design and other systems departments (product development expertise) Advanced development Addressing of manufacturing Manufacturers (manufacturing and considerations for products product development expertise) Source: adapted from Koh, Koh e Tshang (2005) [13]. © TerraForum Consultores
  • 4. Gestão da Inovação Networks for innovation: Principal attributes for their formation and optimization biblioteca www.terraforum.com.br There is a positive relationship between high innovative companies and the existence of a partnership portfolio which contains different types of partners. Although companies depend more and more on There is also a need to look at the interactions and partnerships for collaboration to achieve their relationships between the members of the network, objectives, management of partners is very each of them offering distinct and complementary challenging, demonstrated by the fact that around capabilities that work together to create value and 50% of alliances have failed to meet expectations synergies [5]. [5]. There is a positive relationship between high The success of a collaborative alliance starts with innovative companies and the existence of a its formation [4]. According to this view, some partnership portfolio which contains different types critical factors and strategies need to be present to of partners. The portfolio complexity can allow a form a successful partnership, as shown: firm to broaden their technological opportunities and information advantages [14]. • Compatible partners • Clear terms for collaboration The list below shows the main challenges to • Appropriate incentives for all parts to behave manage a collaboration network with a partner accordingly to expectations portfolio vision [5]. • Adequate governance procedures • Favourable economic conditions • Understand the collaborative and competitive dynamics between partners Although valid, this approach aims at the • Monitor and understand changes in the business attainment of specific objectives and the allocation environment that might change those dynamics of resources and structures based on the strategic • Establish different strategies for each type of importance of dyadic relationship between collaboration within the network partners. • Understand in which manner the selection of each partner and its position within the network However, typically, a company will be involved might effect both the individual relationship in various partnerships and this requires another as well as the performance as a whole of the approach, more focused on the composition of network the network and the interrelationship between its members. The company should be searching for Hence, the portfolio vision allows minimizing and the optimized combination of partners with respect diversification of risks and leverages the synergies to its overall objectives. This requires a portfolio between partners and measuring its performance view of partnerships. and results as a whole, reflecting the potential future needs for partners [15]. © TerraForum Consultores
  • 5. Gestão da Inovação Networks for innovation: Principal attributes for their formation and optimization biblioteca www.terraforum.com.br . a ModeL FoR INNovaTIoN NeTwoRk MaNaGeMeNT The knowledge of methods used for the effective management of specific inter-organizational networks is still scarce [12],[15],[16]. In this study, we search to integrate the various views of partnership management into one more integrated methodology. As demonstrated, the management of networks involves different processes, related between them, that happen in different moments and require different measures. • Partnership portfolio management, looking at the ideal composition of the network and the interrelationship between partners [14],[15]. • Individual partner management with the objective of building the ideal partnership portfolio through the decision of improve the capabilities of actual partners, search and attraction of new partners or even partnership termination [17]. • The choice and evaluation of individual partners in specific projects [2],[3]. The following figure shows how the relationship between these different processes composes our view of innovation network management. Figure 2 Innovation network management model Source: Authors © TerraForum Consultores
  • 6. Gestão da Inovação Networks for innovation: Principal attributes for their formation and optimization biblioteca www.terraforum.com.br We argue here that the external collaboration Partner engagement and selection focuses on model in P, D I should be primarily lead by the finding the adequate partner for specific projects strategic objectives for the network, derived from or activities, which demand different type of organizational strategic objectives and the specific innovative capacities. The aspects that need to be objectives for external collaboration (see table taken into consideration when choosing partners 1). This should determine the preferred portfolio for specific projects are related to complementary of partners, through the definition of the following capacities the partner can offer, such as technical aspects: know-how, financial resources and experienced management. During and at the end of project • For which part of the innovation process to find execution and activities, partners should be partners evaluated on all the aspects discussed within the • Which type of partners would be ideal to obtain model. The compilation of evaluations is then the companies objectives within the specific part again an input to the portfolio, so that the company of the innovation process can take actions to improve its overall innovation • Which combination of partners and commercial network management. type of relationships will optimize knowledge exchange and results The innovation network management framework Based on the evaluation of the ideal portfolio of discussed above, served as the basis for a partners versus the actual portfolio in place at the case study amongst Brazilian based companies organization, the organization should generate an from various sectors with innovation partnership action plan for the individual partners as well as networks. Research was conducted through in the network as a whole (network management of depth interviews with managers responsible for the partners in innovation). innovation networks studied. Individual management of partners should lead to improving the partners’ capabilities to deliver results and optimize its position within the network. . ReSuLTS oF BRazILIaN Its focus is on actions with individual partners, BeNChMaRk STudy to improve specific aspects of their innovative capabilities, related to knowledge, resources, Sample profile management, culture, team composition and infra- structure. It can include the request for corrective Our study involved 12 companies, of which 3 actions as well as offering of support by the were Brazilian companies and 9 Brazilian based organization through investments or delivering of foreign multinationals. All of them where large services and infra-structure. It also includes actions companies and they invested between 1,5 % and to improve portfolio performance through attraction 6,5% of their revenue in R, D I. Various sectors and selection of new partners and revision or were represented in the research, such as the termination of relationships with existing partners. energy, automotive, computer, chemical, electronic consumer goods and telecommunications These choices should be made, not only based on sectors. Although our selection process focused technical competencies, but also on managerial on companies with research facilities and large capabilities, cultural aspects, values and networks, very few companies in Brazil have a contribution to the innovation network, which are long history of extensive and intensive external just as important as technological capabilities. collaboration. All companies showed a tendency towards more investment in research and more intensive external collaboration along the various © TerraForum Consultores
  • 7. Gestão da Inovação Networks for innovation: Principal attributes for their formation and optimization biblioteca www.terraforum.com.br phases of the innovation process, even outside Partnership Portfolio Management Brazil within the near future. Our findings about the use of the diverse methods of partnership management showed us that Network objectives and focus partnerships management, as expected, is mainly In relationship with the objectives for open focused on the dyadic approach. innovation, one can clearly differentiate between Brazilian companies and multinationals. While Only one of the companies showed a more Brazilian companies objectives are bolder, structured approach for network management, using orientated to the expansion of innovative capacity, a portfolio view to improve the overall composition of the objectives of foreign multinationals are the network and the knowledge exchange between often related to improvement of profitability and partners. Although some were located in technology reduction of cost, with limitation to the use of parks, the focus for learning and knowledge resources for more radical innovation. exchange was mainly between the leader and the individual partners. Related to this, the study clearly identified that the focus of multinationals is more towards applied As the firms in this study do not use the partnership research and development, while Brazilian parties portfolio approach, they miss the opportunity to also search for partnerships for Basic Research. take advantage of possible synergies among their partners and to draw on knowledge and capabilities created through these interactions. Network partnership types Amongst the companies researched, the more Individual Partner Management frequently used partnership is that with universities. A few companies used standard procedures to According to the interviewees, this focus on search their partners but most based their search university partnerships is for a large part the result and selection on recommendations of specialists of governmental tax incentives which stimulate the or partner interaction before the selection (visits, use of universities for research activities. However, presentations, events). the use of universities as a partner in PDI has not always resulted in the expected results. Issues The mechanisms for the attraction of partners are that where mentioned by interviewees hampering incipient. The main mechanisms used are sharing results where market timing, bureaucracy, of laboratories and equipment, the investment in negotiation of intellectual property and relationship physical structures and partner equipment. Sharing problems. Also, using universities for development, of patent titles is only used in a few cases. Some instead of purely for research can be seen as companies use awards for partners with the best somehow problematic. projects. We also observed that the more comprehensive We only encountered one case of a company that the innovation collaboration objectives, the larger consistently utilised structured mechanisms to the diversity in partners found in the companies develop its partners, not only technically, but also in network. Companies focused on advanced management. development and commercialization search various types of partners, such as, suppliers, producers No formal mechanisms where stated to terminate and clients. Companies with collaboration partner relationship. across the whole innovation value chain, search for a variety of partners, from companies with specific knowledge to partners for licensing and commercialization of technology and products. © TerraForum Consultores
  • 8. Gestão da Inovação Networks for innovation: Principal attributes for their formation and optimization biblioteca www.terraforum.com.br Partners Engagement and Evaluation ReFeReNCeS aNd NoTeS The major part of the interviewees utilized the technical capability as the criteria for choice of 1. ARAUJO, A. L. L.(2008) How do Institutions partners in specific projects. This choice is made shape the formation of technological mainly by specialist recommendations. cooperation? Evidence from Brazil. CORE Centre for Organizational Renewal and Evolution Only one of the companies interviewed showed Working Paper Series. University of Ärhus. the utilization of an elaborated methodology Denmark. to choose partners for specific projects based on a wider range of criteria , such as adequate 2. GULATI, R.(1998) Alliances and networks. intellectual property policies, execution capacity, Strategic Management Journal, v.. 19, p. 293– technical reputation, collaboration culture, activities 317. developed with other partners, project history and 3. PARKHE, A.(1993) Strategic alliance the construction of long term partnerships. structuring: a game theoretic and transaction cost examination of interfirm cooperation. The In relation to the evaluation of partners the major Academy of Management Journal, v. 36, n. 4, p. part of the companies does not have mechanisms 794-829. for such ends. The principal criteria mentioned for the evaluation of partners were: percentage 4. ARINO, A.; DE LA TORRE, J. RING, P. S.(2001) of income from new products, contribution to Relational quality: managing trust in corporate EBITDA, project delivery, compliance with cost and alliances., v. 44, n. 11, p. 109-131. scope and the generation of knowledge (theses, 5. PARISE, S.; CASHER, A. (2003) Alliance articles, technical and scientific reports, etc.). portfolios: designing and managing your network of business-partner relationships. The Academy . CoNCLuSIoN of Management Executive, v. 17, n.4, p. 25-39. We argued in this paper for an integrated approach 6. CHESBROUGH, H.; VANHAVERBEKE, W.; to innovation network management, including WEST, J. (2006) Open innovation: researching individual, portfolio and partner engagement a new paradigm. New York: Oxford University and evaluation management. We show that this Press. type of integrated methodology has not been 7. CHESBROUGH, H. (2007) Why companies used consistently by large companies in Brazil, should have open business models. MIT Sloan where the focus has mainly been on relationships with individual partners. We argue that, with a Management Review, v. 48, n. 2, p. 22-28. favourable environment for investing in partnership 8. VAN DE VRANDE, V et al. (2007) Open in Brazil, companies should soon adopt this more innovation in SMEs: trends, motives and integrated view which can lead to large benefits management challenges.. Department in the medium and long term, especially for of Strategic Management and Business companies with larger networks and intensive Environment Working Paper Series, RSM outsourcing of RDI activities. The methodology Erasmus University, Rotterdam, Holanda. portrayed in this study can also be applied to other, non-Brazilian companies and can be beneficial for 9. SLOWINSKI, G. et al. (2009) Effective practices many corporations. We propose further research for sourcing innovation. Research -Technology in the development of an integrated method for Management, v. 52, n.1, p. 27-34. innovation network management. 10. CHESBROUGH, H. (2003) Open Innovation: the new imperative for creating and profiting from © TerraForum Consultores
  • 9. Gestão da Inovação Networks for innovation: Principal attributes for their formation and optimization biblioteca www.terraforum.com.br technology. Boston: Harvard Business School *** Press. 11. CHESBROUGH, H.; SCHWARTZ, K. (2007) Innovating business models with co-development partnerships. Research Caspar Bart van Rijnbach é sócio da TerraForum Technology Management, v. 50, n. 1, p. 55-59. Consultores. E-mail: caspar@terraforum.com.br 12. VANHAVERBEKE, W. et al. (2009) The role Suzana Leonardi é consultora da TerraForum. of alliance network redundancy in the creation E-mail: suzana@terraforum.com.br of core and non-core technologies. Journal of Management Studies, v. 46, n. 2, p. 215-243. Gustavo de Boer é consultor da TerraForum. E-mail: gustavo.boer@terraforum.com.br 13. KOH, F. C. C.; KOH, W. T. H.; TSCHANG, F. T. (2005) An analytical framework for Marcelo Corsini é o Diretor de Inovação da CPFL science parks and technology districts with an Energia. E-mail: mcorsini@cpfl.com.br application to Singapore. Journal of Business Venturing, v. 20, p. 217–239. 14. DUYSTERS, B.; LOKSHIN, B. (2007) Determinants of alliance portfolio complexity and its effect on innovative performance of companies. Maastricht Economic and Social Research and Training Centre on Innovation and Technology Working Paper Series. United Nations University, Netherlands. 15. NIELSEN, L. E.; MAHNKE, V. (2003) Managing RD alliance portfolios: the case of mobile service providers. Department of Informatics Working Paper. Copenhagen Business School, Copenhagen, Denmark. 15 16. OJASALO, J. (2008) Management of innovation networks: a case study of different approaches. European Journal of Innovation Management, v. 11, n. 1, p. 51-86. 16 17. KRATZER, J. et al. (2007) InnovationNet: the art of creating and benefiting from innovation. Assen: Royal Van Gorcum. © TerraForum Consultores
  • 10. Gestão da Inovação Networks for innovation: Principal attributes for their formation and optimization biblioteca www.terraforum.com.br a eMPReSa aRTIGoS ReLaCIoNadoS A TerraForum Consultores é uma empresa de consultoria e treinamento em Gestão do Conhecimento (GC) e Tecnologia da Informação. Parcerias para inovação Os clientes da empresa são, em sua maioria, Inovação aberta grandes e médias organizações dos setores público, privado e terceiro setor. A empresa atua em todo o Brasil e também no exterior, tendo escritórios em São Paulo, Curitiba, Rio de Janeiro, Porto Alegre e Toronto no Canadá. É dirigida pelo Dr. José Cláudio Terra, pioneiro e maior referência em Gestão do Conhecimento no país. Além disso, conta com uma equipe especializada e internacional de consultores. PuBLICaÇÕeS TeRRaFoRuM Winning at Collaboration Commerce Gestão do Conhecimento e E-learning na Prática Portais Corporativos, a Revolução na Gestão do Conhecimento Gestão do Conhecimento - O Grande Desafio Empresarial Gestão do Conhecimento em Pequenas e Médias Empresas Realizing the Promise of Corporate Portals: Leveraging Knowledge for Business Success Gestão de Empresas na Era do Conhecimento © TerraForum Consultores 0