City of Cape Town presentation to business on 2010 opportunities

1. CONFED CUP AND 2010 WC
VOLUNTEER PROGRAMME

2. CONTENTS
INTRODUCTION
DEFINITION
OBJECTIVE
SCOPE
VOLUNTEER GROUPS
VOLUNTEER CATEGORIES
RECRUITMENT
PLACEMENT AND PROVISIONS
TIMELINES
CONCLUSION
GERMANY 2006

3. INTRODUCTION
PURPOSE
to inform all stakeholders of the 2010 Volunteer
programme
to clarify the roles and responsibilities within the 2010
LOC Volunteer Programme

4. DEFINITION
VOLUNTEER
Individuals that will offer their time and services for
free to the 2010 Organising Committee South Africa
and Official Host Cities by making themselves
available in areas where the 2010 LOC and HC
requires their support.

5. OBJECTIVES
Recruit and make sufficient volunteers available for the
2010 FIFA World Cup and related events.
Inculcate a culture of efficiency and customer service with
volunteers
Provide an opportunity for the broader South African nation
to participate directly in the presentation of the FWC and its
associated events though the Volunteer Programme.
To leave a lasting legacy via skills transfer and experience

6. VOLUNTEER GROUPS
2010 Volunteers
Volunteers will be divided into 2 categories ie:
FIFA and LOC The Host Cities:
• Qualifying Nations
•FIFA Events (eg Final Draw)
• Official Partners and National Supporters
•Accommodation
• Official Event Venues
•Host city volunteers
• 10 World Cup Stadiums
•Public Viewing areas
• Airports and Official Hotels
•Fan Mile
• FIFA & LOC Guest
•Base Camps/Training venues
• Fan Parks and other official areas as prescribed by the
LOC •Airports
• Official events •Media centre
•Tourism
•Host City Events
Shared Areas:
•Accreditation centre
•Volunteers centre
• Stadium precinct •Park and Rides
• Hotels •Information desks
• FIFA Fan Park •Transport
• FIFA events
• Transportation

7. HOST CITY
Area TOTAL
Budgeted on the 08/09 and 09/10
Recruitment of 1000
volunteers -2010 program
R 100,000.00
financial years
Stipend for of 1000 City
Volunteers R 2,045,600.00
Due to the nature of the volunteer
Foods and drinks City programme, there are no long term
volunteers @ R100 per day
R 2,557,000.00 costs or implications to the city
Clothing ( 2010 only - no
pre-event requirements
allocated ) R 920,000.00
Accreditation R 500,000.00
Training of FIFA volunteers (
provision of venues)
R 500,000.00
Training of City Volunteers (
provision of venues and
materials) R 1,000,000.00
Total R 7,622,600.00

8. RECRUITMENT
Recruitment will be conducted online. The Application form will
be available from www.FIFA.com
On line Registration process will be opened for a period of 5
months.
Each HC will provide registration points for interested volunteers
who do not have access to computers and internet.
Screening and security of all applicants will be conducted.
Interviews and Training will be Compulsory
All successful volunteers will sign a contract with the LOC or HC

9. Confederations Cup Registration sites
Claremont library
Bellville Library
Belhar Sports Centre
Mfuleni Library
Hector Peterson Library
Wesfleur library (Atlantis)
DBC Wale street
DBC Mitchells Plain TC
DBC Khayelitsha
Athlone Stadium
Fish Hoek Library
Grassy Park Library
201O WORLD CUP A ESTIMATED 75 REGISTRATION POINTS WOULD BE REQUIRED

10. CALENDER OF EVENTS
FIFA Confederations Cup 09
Fan Parks
Airports
Final Draw 4 December
Referees/Team Workshop
FIFA Congress
FIFA World Cup June 2010

11. PLACEMENT AND PROVISION
Retention and recognition
LOC and HC will implement a volunteer retention and
recognition programme aimed at:
1.sustaining positive time volunteers spend in the programme.
2.reducing drop out rate
3.development of team spirit
4.loyalty to the programme.

12. PLACEMENT AND PROVISION
PROVISION FOR VOLUNTEERS
An official Event volunteer uniform
Event specific training, job training, venue familiarization,
Diplomatic and general protocol, FIFA protocol, Customer
Service and knowledge about the country and specific
cities.
A certificate of acknowledgement of participation from LOC
and HC
Refreshments and meals while on duty

13. AREAS THAT WILL NOT BE PROVIDED FOR
Accommodation will not be provided.
Fuel allowance will not be provided.
Travel from respective South African cities, provinces,
countries outside the South African borders and other
continents will not be provided by the LOC or Host Cites,
as the volunteers who choose to participate from outside
the official host cities will have to travel on their own
accord.

14. STIPEND
A stipend will be paid to all the volunteers who will be
participating in official events and tournaments of the 2010 LOC
and Host Cities.
All other cities and provinces will implement the same stipend
policy.
Stipend will be calculated on a daily and not an hourly basis.
Stipend will not be paid for interviews, training and Induction.
The stipend will only be paid at the end of each of the respective
events and it will be paid electronically.
Stipend will be paid in South African currency which is in R/ rands
irrespective of where volunteers will be coming from.
All volunteers currently employed who are at a taxable bracket will
have their stipend taxed as per SARS requirements .

15. CONCLUSION
There is one volunteer process for both LOC and Host
City
All 2009 FIFA Confederations Cup volunteers and
associated events will be recruited from South Africa
2010 FIFA World Cup will be recruited World wide. 70% -
80% will be from South Africa as the host nation
Volunteers to be at least 18 years to qualify for the
Confederations Cup and 18 by March 2010 for the World
Cup.

16. A Taste for What’s to Come:
Germany 2006
Germany 2006 Volunteers
Statistics
15000 volunteers
62% male
38% female
58% under the age of 30
80 yr the oldest
45 different languages covered
Recruitment
2009 CONFED CUP
100% SOUTH AFRICIAN

17. DISCUSSION
THANK YOU
AND
QUESTIONS