The document discusses requirements analysis techniques including interviews, JAD sessions, questionnaires, document analysis and observation. It describes strategies for requirements analysis like business process automation, improvement and reengineering. Finally, it explains that the system proposal is the result of planning and analysis phases and includes an executive summary, requirements definition and system models.

1. Chapter 4: Requirements Analysis

4. REQUIREMENTS DETERMINATION

6. Nonfunctional Requirements

10. REQUIREMENTS ANALYSIS STRATEGIES

15. Root Cause Analysis Example

18. Selecting the Appropriate Strategies

19. REQUIREMENTS-GATHERING TECHNIQUES

22. Interviewing Strategies How can order processing be improved? How can we reduce the number of times that customers return ordered items? How can we reduce the number of errors in order processing (e.g., shipping the wrong products)? Top-down Bottom-up High-level: Very general Medium-level: Moderately specific Low-level: Very specific

23. Post-Interview

25. JAD Meeting Room JPEG Figure 5-5 Goes Here

34. Selecting Appropriate Techniques

35. THE SYSTEM PROPOSAL