Ch14

Objectives ,[object Object],[object Object],[object Object],[object Object]

Installation & Operations ,[object Object],[object Object],[object Object],[object Object]

Implementing Change As-Is System To-Be System Transition Unfreeze Analysis & Design ,[object Object],[object Object],[object Object],Refreeze Support & Maintenance

CULTURAL ISSUES AND INFORMATION TECHNOLOGY

Cultural Issues ,[object Object],[object Object],[object Object],[object Object],[object Object]

Conversion ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Selecting Conversion Strategies ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Change Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Resistance to Change ,[object Object],[object Object],[object Object],[object Object],[object Object]

Revising Management Policies ,[object Object],[object Object],[object Object],[object Object],[object Object]

Work Process Structuring Tools ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Assessing Costs & Benefits ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Motivating Adoption ,[object Object],[object Object],[object Object],[object Object],[object Object]

Training ,[object Object],[object Object],[object Object],[object Object]

Selecting Training Methods Classroom Training One-on-One Training Computer Based Training Cost to develop Medium Low-Medium High Cost to deliver Medium High Low Impact Medium-High High Low-Medium Reach Medium Low High

POST-IMPLEMENTATION ACTIVITIES

System Support ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Elements of a Problem Report ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

System Maintenance ,[object Object],[object Object],[object Object]

Summary ,[object Object],[object Object],[object Object],[object Object]

Ch14

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Ch14