Messenger is a mixture of written demands and phone calls aimed at collecting delinquent accounts effectively, efficiently and cost effective.

1. CRAIG HALFORD Sr. Consultant

4. What the Experts Say ® 2009 Transworld Systems Inc. (Rev 5/09) All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of Transworld Systems Inc. NYC License No. 1155022 “ The numbers speak for themselves – recovery of over $425 million dollars with a 45% recovery rate and an ROI of 3,000% and a collection cost of 3.2%.” Steve Hellebush, VP of Business Development, Medical Group Management Association “ The company has a collection rate of well over 50%. The typical collection firm gets only 20% and keeps 25% to 50% of recovered funds.” Fortune Magazine “ Transworld gets credit for the highest recovery rate in the industry.” Barron’s

6. GreenFlag Messenger Service BZ Contact 1 Contact 2 Automated Call #1: Hello. This is an important message from Transworld Systems, a debt collection company. This is an attempt to collect a debt and any information obtained will be used for that purpose. We are calling in reference to a letter we sent you on <Date> regarding our client <TSI Client Name>. Please return the call to <TSI Client Name> at <Phone>. Again, that’s <TSI Client Name> at <Phone>. When calling please refer to your id code <Account>. Transworld Systems is a debt collection company and any information obtained will be used for that purpose. Thank you. Click here to hear a sample of this message.

7. GreenFlag Messenger Service Contact 3 Contact 4 Automated Call #2: Hello. This is an important message from Transworld Systems, a debt collection company. This is an attempt to collect a debt and any information obtained will be used for that purpose. We are calling in reference to a letter we sent you on <Date> regarding our client <TSI Client Name>. Please return the call to <TSI Client Name> at <Phone>. Again, that’s <TSI Client Name> at <Phone>. When calling please refer to your id code <Account>. Transworld Systems is a debt collection company and any information obtained will be used for that purpose. Thank you. Click here to hear a sample of this message.

8. GreenFlag Messenger Service Contact 5 Also Available in Spanish !

9. Thank You Letter ® 2009 Transworld Systems Inc. (Rev 5/09) All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of Transworld Systems Inc. NYC License No. 1155022 At your request, we’ll send a thank you letter to your patient, at no additional cost! This will help your practice retain valuable patient relationships.

11. Official Price – Monthly Usage Appx. Number of Accounts per Month Total Number of Accounts (24 months) Cost per Account National Average internally 8000 200,000 4.99 31.60 6000 150,000 5.25 31.60 4000 100,000 5.50 31.60 3000 75,000 5.75 31.60 2000 50,000 5.99 31.60 1000 25,000 6.50 31.60 600 15,000 6.99 31.60 400 10,000 7.50 31.60 200 5,000 8.50 31.60 100 2,500 8.99 31.60 40 1,000 9.50 31.60 20 500 10.50 31.60 10 250 11.50 31.60 4 100 12.25 31.60 2 50 13.99 31.60