From the site - http://www.feedforward.co.il

3. Kluger & DeNisi (1996, 1998) Mean d = .4 38% of the effects are negative Kluger & DeNisi (1996, 1998)

5. Kluger & DeNisi (1996, 1998) Mean d = .4 38% of the effects are negative Self regulation theory (Higgins, 1997) Promotion focus versus Prevention focus

6. Van-Dijk & Kluger (2004) – Scenario Intention to invest effort by feedback sign & type of work

7. Intention to invest effort by feedback sign & values

8. Intention to invest effort by feedback sign & occupation

9. Intention to invest effort by feedback sign & reason for being in one’s job

15. Can we do better than this?

16. The Feedforward Interview (FFI) is a tool based on feedback principles, Positive Psychology and Appreciative Inquiry FFI is proposed for use: Before, or instead of, performance appraisals and 360-degrees feedback reviews, selection interviews, customer surveys, team development and strategy development. The unique features of FFI: Focusing on success stories, care-full listening, insight are intrinsic to the interviewee and the system

17. Feedback & motivational principle: Discrepancies Possible response Information (feed) Standard Strive to attain standard, lower standard, reject information, escape the field External External Feedback Strive to attain standard, escape the field Internal Internal Feedforward

20. Appreciative Inquiry: We have so many problems, so why should we talk about successes

21. “ No problem can be solved from the same level of consciousness that created it. We must learn to see the world anew.”

22. Two Human Adaptation Conflicts Model (Levontin & Kluger, 2010) Promotion Learning Change Competition Self-interest Getting ahead Bonding Team work Getting along Prevention Security Maintenance

23. Feedforward for balance and for firm competitiveness: individual needs and proposed focus Promotion Learning Change Authenticity Co-learning Developing others Competition Self-interest Getting ahead Bonding Team work Getting along Playing politics Prevention Security Maintenance

37. Applications Before Feedback An Israeli Bank, Brembo, Vodaphone Strength-Based Performance Appraisal SodaStream Selection The Hebrew University Customer Satisfaction Aerobic Studio

44. Does FFI fit everybody?

45. Rechter (2010) Study 2 FFI vs. Feedback Personal goals 84 students Cohen’s d * . 66 Interviewers Liking partner † . 42 Interviewees * . 65 Interviewers Partner appreciation ns Interviewees * . 68 Interviewers Self-efficacy ** 1.11 Interviewees † . 51 Interviewers Satisfaction * . 69 Interviewees ** . 78 Interviewers Positive affect ns Interviewees ns Interviewers Personal Recourses * . 84 Interviewees * . 68 Interviewers Behavioral Intention ns Interviewees