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Audience Analysis
The Role of Journalism and Social Media in the
        Consumption of News in Iraq
              2012 Iraq Media Study


                    May 2012




                                                 1
Research Objective
The International Research & Exchanges Board (IREX) of Washington, DC, commissioned
D3 Systems, of McLean, VA, to research Iraqi citizens in order to obtain information on
media usage across demographic and psychographic variables. This research may be
used by media outlets to improve their responsiveness to the Iraqi audience and inform
their sales and marketing strategies. In addition, advertisers may use the research to
inform their media purchasing strategies. The research also may be used by media
development professionals working in Iraq.




                                                                                          2
Methodology
The IREX Audience Measurement Survey 2012 (W3) in Iraq is an ad hoc national quantitative
research study on media usage, habits and attitudes of people over the age of 15, across Iraq,
with a total sample size of 3,502 individuals. The total sample consists of a representative
sample of 2,702 individuals, as well as booster samples of 400 Iraqi youth using new media
and 400 young women ages 18-24. The margin of error is +/- 1.66%.

The questionnaire consists of 101 substantive questions, 19 demographic questions, and 28
management and quality control questions.

The fieldwork was conducted from February 25th - March 7th, 2012. The average length of a
successful interview was 101 minutes. 1,789 out of 5,291 contacts were refused by potential
respondents, resulting in refusal rate of 34%.

Internationally recognized KA Research Limited based in Turkey conducted the fieldwork in
Iraq as a strategic partner with D3 Systems.
     • KA has been working in Iraq over the last 9 years and is known as one of the first
        research companies to operate in Iraq.
     • KA has 28 offices across 18 Iraqi provinces – employing over 800 fulltime experienced
        Iraqi research and field staff.
     • The company has conducted several hundred thousand quantitative interviews for D3
                                                                                                 3
        and other international and national companies in Iraqi since 2003.
Overview
This study is broken into three sections:
1. Demographic and psychographic information for the survey population.
2. Regional perspective on media behavior.
3. Media usage habits analyzed across five major mediums: Television, Radio, Print, the
     Internet and Mobile Phones.

    The analysis in this report has been weighted to represent the total population of Iraq.

    The 18 province survey and data analysis is based on regional segmentation between
    Northern Iraq, Central Iraq, and Southern Iraq.

                                   Regional Population

                     North              Central                 South
              Dahuk (2%)          Al-Anbar (5%)          Karbala (3%)
              Erbil (5%)          Baghdad (24%)          Babil (6%)
              Sulaymaniyah (6%)   Diyala (5%)            Wasit (4%)
              Kirkuk (3%)         Salah Al-Din (4%)      Al-Qadisiyyah (3%)
                                  Nineveh (10%)          An-Najaf (4%)
                                                         Al-Muthanna (2%)
                                                         Basra (7%)
                                                         Maysan (3%)
                                                         Dhi Qar (5%)
                                                                                               4
Demographics (by Region)
                                       National                          North         Central         South



   Percent Surveyed                     100%                              16%            47%            36%
 (Estimated Population)               30.4 Million                     4.9 Million    14.5 Million   10.9 Million
                                      79% Arab                       86% Kurdish       89% Arab      100% Arab
                                    16% Kurdish                        7% Arab        5% Kurdish
         Ethnicity
                                    2% Turkoman                      6% Turkoman     3% Turkoman
                                     1% Assyrian                     1% Armenian      2% Assyrian
         Locality                     67% Urban                        73% Urban      70% Urban      60% Urban
          Gender                       52% Male                        51% Male       50% Male       54% Male
       Ages 15-24                         35%                              33%           36%            34%
       25-39                              36%                              35%           34%            39%
       40-49                              14%                              14%           13%            14%
       50-55+                             16%                              13%           18%            13%
       Education *                        50%                              48%           50%            51%




                                                                                                                    5
* Education includes “some /finished secondary” and “some university or higher”
CONTENTS
   General Media Consumption Habits
   News and Information in Iraq
   State of Journalism in Iraq
   TV Viewership and Broadcaster Trust
   Radio Listenership and Broadcaster Trust
   Print Media in Iraq
   Internet Usage in Iraq
   Mobile Media in Iraq
   New Media Youth in Iraq



                                              6
General Media Consumption Habits


TV continues to be the leading source of news and
     information for Iraqis. However, social
communications are also seen as sources through
face-to-face interactions, the Internet and mobile
                     phones.



                                                     7
Weekly Usage of Traditional Media Sources For News and Information


                                  National   North           Central           South



Iraqi TV Stations                   97%      97%              99%               96%
International TV (Arabic)           89%      72%              94%               90%
International TV (non-Arabic)       8%       12%               8%               6%
Iraqi Radio Stations                42%      51%              40%               41%
International Radio (non-Iraqi)     27%      22%              25%               31%
Iraqi Newspaper (Arabic)            20%      26%              21%               16%
Intl Newspaper (non-Iraqi)          3%        1%               6%               1%
Magazines                           7%       17%               6%               3%
Friends and Family                  43%      39%              32%               59%
Mosques/Religious Leaders           22%      33%              14%               27%


    While Friends and Family are not “Media”, it is important to note that 43% of Iraqis
    say they get news and information about current events from them at least once a
    week.
                                                                                           8
Weekly Usage of New Media Sources For News and Information


                                 National   North         Central          South



Internet (Social Networks)         28%      23%            29%              30%
Internet (Official News Orgs.)     22%      18%            24%              21%
Blogs                              6%       11%             9%               1%
Mobile Phone                       31%      30%            25%              39%
(Friends and Family SMS)
Mobile Phone                       15%      12%            14%              16%
(Official News SMS)




    Noteworthy is the use of new media to get news and information from social
    connections via online social networks and mobile phone-SMS.




                                                                                   9
Television Is Essential To Delivering News to Iraqis
       Nationally, 97% of Iraqis are watching TV for their news, more than double any
       other media source.




Percentage of people who
used the medium for news in             97%1                  42%2             34%*   33%**   20%
the last week
Percent that spend at least 45
minutes consuming news via              52%                   14%              17%     2%     1%
medium on an average day
Percent that spent at least 45
minutes consuming                       89%                   16%              25%    16%     7%
entertainment by media type




  1 „Television, Iraqi‟
  2 „Radio, Iraqi‟
  *combined Internet-News Organizations, Internet-Social Networks, and Blogs
  **combined Mobile-News Organizations and Mobile-Friends or Family
                                                                                                    10
Northern Iraq: 96% are watching TV for news on weekly basis –




Percentage of people who
used the medium for news in             97%1                  51%2             30%*   31%**   26%
the last week
Percent that spent at least 45
minutes per day consuming                63%                  25%              15%    10%     4%
news by media type
Percent that spent at least 45
minutes per day consuming                72%                  23%              15%    13%     6%
entertainment by media type



       72% are watching TV entertainment more than 45 minutes a day
  1 „Television, Iraqi‟
  2 „Radio, Iraqi‟
  *combined Internet-News Organizations, Internet-Social Networks, and Blogs
                                                                                                    11
  **combined Mobile-News Organizations and Mobile-Friends or Family
Central Iraq: 99% are watching TV for news




Percentage of people who
used the medium for news in             99%1                 40%2            38%*   29%**   21%
the last week
Percent that spent at least 45
minutes per day consuming               51%                   12%            16%     1%     1%
news by media type
Percent that spent at least 45
minutes per day consuming               93%                   18%            29%    20%     9%
entertainment by media type



     While over half of Iraqis in the Central provinces watch more than 45 minutes of
     news, 93% spend more than 45 minutes a day watching TV for entertainment.
1 „Television, Iraqi‟
2 „Radio, Iraqi‟
*combined Internet-News Organizations, Internet-Social Networks, and Blogs                        12
**combined Mobile-News Organizations and Mobile-Friends or Family
Southern Iraq: 96% are watching news on TV




Percentage of people who
used the medium for news in             96%1                  41%2             31%*   40%**   16%
the last week
Percent that spent at least 45
minutes per day consuming                49%                  11%              21%     1%     1%
news by media type
Percent that spent at least 45
minutes per day consuming                90%                  10%              23%    12%     5%
entertainment by media type



       40% report using their mobile phones as a source of news

  1 „Television, Iraqi‟
  2 „Radio, Iraqi‟
  *combined Internet-News Organizations, Internet-Social Networks, and Blogs                        13
  **combined Mobile-News Organizations and Mobile-Friends or Family
News and Information in Iraq




                               14
Iraqis are primarily interested in local news and are increasingly less
   interested in information the further removed it is from directly
                            impacting them.
Higher interest in provincial, domestic, and local news, as well as reporting on
   employment and corruption
                                                        Top News and Current Events Content Interest Level
                             News about your province

                                           Employment

                            News about the rest of Iraq

             News about local community/neighborhood

                                             Corruption

                                             Education

                                                 Crimes

                                      Domestic politics

                                        Youth concerns

                                                Religion

                                   International politics

                                          Human rights

                        Economic developments in Iraq

                                    Women‟s concerns

                                       Health/medicine

                              Real estate / construction

                                            Democracy

                                     International news


                                                            0%   10%        20%      30%    40%     50%    60%         70%         80%          90%        100%   16
Sample Size
National = 3502 | North = 573 | Central = 1659 | South = 1270          National   North  Central South    Combined „Very interested‟ and „Somewhat interested‟
News and Current Events Content Interest Level - 2009 to 2012
                                    Employment

                                   Human rights

                            International politics

                                            Crimes

                                 Youth concerns

                              Women’s concerns

                                Domestic politics

                                          Education

                       Real estate / construction

                         Science and technology

                     News about the rest of Iraq

                 Economic developments in Iraq

                           Business news in Iraq

                 News about neighbor countries

                                      Agriculture

                                                      0%         10%          20%          30%          40%          50%          60%          70%          80%          90%         100%
                                                                                      2009       2011     2012
                                                                                                                                                                                            17
Sample Size                                                Topics with less than 5 percentage points of change were left off the graph (Democracy, Obituaries, International News,
2012 = 3502 | 2011 = 3000 | 2009 = 2175                    Health/Medicine, Corruption, Environment/Ecology, News about your province, Religion, and Sports)
Overall living conditions are considered “good” by 52% of Iraqis –
        Primary issues in Iraq are related to employment, electricity and the
        infrastructure and security in the Central provinces.
                                                           Conditions in Iraq (% 'very good' and 'somewhat good„)

                            Availability of food

          Security from crime and violence

               Your living conditions overall

          The education available to youth

              The availability of clean water

                      Freedom of movement

                        The rights of children

                         The rights of women

                  Availability of medical care

   Ability to afford things I need and want

                   Roads, bridges and other…

     Available job/economic opportunities

                     The supply of electricity

                                                   0%           10%       20%        30%             40%       50%   60%   70%   80%   90%
                                                                      National   North     Central     South                                 18
Sample Size
National = 3502 | North = 573 | Central = 1659 | South = 1270
State of Journalism in Iraq




                              19
While most news sources saw a decline in reliability according to respondents, print
      media sources declined dramatically

                                                          Reliablity of Traditional News Sources - 2009 to 2012
                                                                                                                              73%              73%
                                                                                                                                                                                        69%
                                                                                                                                                                  66%
                        64%                                                          64%                63%                                          63%                63%       61%
                                                                                                                                                            61%                60%
                                                                               56%                                                  56%
                                                                                                              54%
      52%
                                                                                                  50%
                                                                      45%                  46%
                                                                43%
                                                 41%
                              39%

31%         29%                           30%




  Magazines       Iraqi Newspapers     TV - Int'l, Non-     Int'l Newspapers    Radio--Iraqi      Radio-- Int'l, Non-   TV - Int'l, Arabic   TV - Iraqi    Mosques/Religious Friends or Family
                                           Arabic                                                       Iraqi                                                  Leaders
                                                                                     2009        2011     2012

                                                                                                                                                                                           20
Sample Size varied for each year and source depending on the number of respondents who reported using the source for news.
Ethical journalists has become the most important quality for respondents
        regarding journalism in Iraq

                                                                Importance of Journalistic Qualities
                                                                      (combined '4' or '5' on 5-point scale)

                                                                 Journalists are ethical

                   News without any influence from governments or political groups

                                                Journalist cover key events and issues

                                       Detailed and important source of political news

                                    Credibility in reporting regional/international news

                  News reflects a balanced coverage, presenting all sides of issues

                                          Reporting is fair, objective and well-sourced

                           Detailed and important source of social, art, culture news

                                Journalist and editors do not practice self-censorship

      A broad spectrum of social interests and minorities represented in the media

                                        Detailed and important source of sports news


                                                                                        0%      10%       20%    30%   40%   50%   60%   70%
                                                                         National      North   Central   South                                 21
Sample Size
National = 3502 | North = 573 | Central = 1659 | South = 1270
Journalistic freedom is important in Iraq – Iraqis in the central provinces
        perceive conditions to be worse than those from other parts of Iraq.

                                                           Conditions of Journalism in Iraq
                                                                (combined 'very good' and 'somewhat good')
                              Journalism in Iraq is free from official censorship


         Local journalists are able to cover the news free from intimidation


                      Journalists and media outlets are free from intimidation


 Journalism is able to present news and information with an independent
                                  voice

       Foreign journalists are able to cover the news free from intimidation


       Media coverage presents a variety of political and social viewpoints


  Journalist in Iraq are free to present an independent perspective on the
                                     news


                                                                                    0%     10%     20%     30%   40%   50%   60%   70%   80%
                                                                     National   North    Central   South
                                                                                                                                               22
Sample Size
National = 3502 | North = 573 | Central = 1659 | South = 1270
TV Viewership and Broadcaster Trust




                                      23
Iraq Weekly TV Viewership and Level of Trust

      68%


                      58%        57%
                                              56%


                                                              44%             43%            42%             41%             41%             41%             40%             39%

            31%
                                                     26%
                                       22%

                                                                     15%                            15%                             15%
                                                                                                                                                                    13%


                            3%
                                                                                                                     2%                                                             2%
                                                                                     0%                                                              0%

     Al-Sharqiya TV    MBC 1      Al-Iraqia    Al-Arabiya    Al-Sumaria TV     Melody TV     Al-Baghdadia        LBC          Al Jazeera    Rotana Cinema      Al-Hurra       Dubai TV




                                              Viewership: Percentage of respondents who report watching the channel „yesterday‟ or „within the past seven days‟                           24
Sample Size                                   Trust: Percentages for the question “Which television channels do you trust the most for news and information?” (Total of three mentions)
National = 3502
Northern Iraq: Kurdistan Satellite TV (61%) is the most watched TV
         station for news and information
                                         Northern Iraq Weekly TV Viewership and Level of Trust
    61%
                        57%                57%
                                                            54%                54%
                                                                                                  51%
                                                                                                                     48%                 48%                47%
              44%                                                                                                                                                              43%
                                                 40%

                                34%                                                                                                              34%




                                                                                                                                                                                       16%

                                                                                                           8%
                                                                    6%                                                                                               7%
                                                                                        5%
                                                                                                                              1%

  Kurdistan Satellite   Gali Kurdistan   KurdSAT (PUK TV) Speda Channel         Payam TV          Korek Channel    Jamawer Channel         KNN TV            Zagros TV         NRT Channel
  TV Channel (PDK
         TV)




                                                   Viewership: Percentage of respondents who report watching the channel „yesterday‟ or „within the past seven days‟                           25
Sample Size                                        Trust: Percentages for the question “Which television channels do you trust the most for news and information?” (Total of three mentions)
North = 573
Central Iraq: Al-Sharqiya is the most watched station for news and
         information
                                Central Iraq Weekly TV Viewership and Level of Trust
         78%
                                                                                                                                       Viewership
                       68%                                                                                                             Trust
                                    64%            63%

                                                                     54%               53%
                                                                                                         48%               48%               48%               48%


                 38%


                             29%
                                                                             23%
                                          19%
                                                                                               18%


                                                                                                                  8%
                                                                                                                                    6%
                                                            3%
                                                                                                                                                     0%                0%

        Al-Sharqiya    Al-Arabiya   Al-Iraqia         MBC 1          Al Jazeera      Al-Baghdadia Al Rasheed Abu Dhabi TV                      Rotana          Melody TV
            TV                                                                                        TV                                       Cinema



                                          Viewership: Percentage of respondents who report watching the channel „yesterday‟ or „within the past seven days‟                           26
Sample Size                               Trust: Percentages for the question “Which television channels do you trust the most for news and information?” (Total of three mentions)
Central = 1659
Southern Iraq: Al-Iraqia and Al-Sharqiya are the two most watched
          TV channels for news and information

                                Southern Iraq Weekly TV Viewership and Level of Trust
                 66%
                                61%
                                              58%

                                                                53%               52%
                                                                                                    50%
                                                                                                                      47%
                                                                                                                                        43%
                                                                                                                                                          41%

                                      35%
                                                                                                            32%
                       30%


                                                                                                                              21%
                                                                        17%

                                                                                                                                                11%

                                                      4%
                                                                                          1%                                                                      2%


               Al-Sharqiya TV   Al-Iraqia       MBC 1          Al Fayha TV Al Anwar TV              Al-Arabiya Al-Sumaria TV              Al-Forat            LBC



                                       Viewership: Percentage of respondents who report watching the channel „yesterday‟ or „within the past seven days‟                           27
Sample Size                            Trust: Percentages for the question “Which television channels do you trust the most for news and information?” (Total of three mentions)
South = 1270
Radio Listenership and Broadcaster
                      Trust


 Radio listenership is relatively low compared to
TV, however its importance in delivering news is
clear – as with TV, low levels of trust are evident.




                                                       28
Iraqis listen to a variety of radio programs–

                                                    Radio Programs Listened to at Least Once a Week


                                        News


                             Music/Songs


                    Religious programs


                                Talk shows


                                       Sports


                             Radio Drama

                                                  0%            10%   20%        30%      40%       50%     60%   70%   80%   90%



                                                                      National    North   Central   South


                                                                                                                                    29
Sample Size
National = 3502 | North = 573 | Central = 1659 | South = 1270
Nationally, Radio Sawa is the most listened radio station in Iraq on a
         weekly basis
      35%
                    33%                            Iraq Weekly Radio Listenership and Trust
      30%


              25%
      25%



      20%                 19%                                            19%
                                       18%                                              18%
                                                     17% 17%
                                             15%
      15%                                                          14%

                                                                                  11%
      10%                       8%                                                               9%             9%
                                                                                                                      8%
                                                                                                       7%                                          7%             7%
                                                                                                                               6%                                                6%
                                                                                                                                              5%            5%
       5%                                                                                                                                                                  4%
                                                                                                                                     3%


       0%
             Radio Sawa Baghdad Radio Radio Nawa Al-Iraqia Radio London (Arabic) Monte Carlo SumerRadio Daru al-Salam RadioKDP (Voice of Kurdistan) People Voice of America
                                                             BBC          Radio          Radio     FM Al-Mustaqbal          (Future Radio) of the
                                                                                                                                  PUK (Voice               of Kurdistan)




                                                Listenership: Percentage of respondents who report listening to the station „yesterday‟ or „within the past seven days‟                30
Sample Size                                     Trust: Percentages for the question “Which radio stations do you trust the most for news and information?” (Total of three mentions)
National = 3502
Northern Iraq: Radio Nawa is the most listened to radio station –
     followed closely by KDP and PUK
       40%
                                          Northern Iraq Weekly Radio Listenership and Trust
              36%
       35%
                    32%

       30%                 28% 28%   28% 28%

       25%
                                                            24%
                                                     22%

       20%
                                                                      17%

       15%
                                                                             12%        12%              12%
                                                                                                                          11%
       10%                                                                                     8%                                           9%                9%
                                                                                                                 8%
                                                                                                                                  6%
                                                                                                                                                   4%                5%
        5%


        0%
              Radio Nawa     KDP       PUK          Zagros Radio      Radio Sawa       Dangi Hawler        Voice of       Radio Monte      BBC London      Al-Iraqia Radio
                                                                                                           America           Carlo           (Arabic)




                                      Listenership: Percentage of respondents who report listening to the station „yesterday‟ or „within the past seven days‟                31
Sample Size                           Trust: Percentages for the question “Which radio station do you trust the most for news and information?” (Total of three mentions)
North = 573
Central Iraq: Radio Sawa and Baghdad Radio remain the top two stations for weekly radio
         listenership in the central provinces


           45%

                                                       Central Iraq Weekly Radio Listenership and Trust
           40%         39%


           35%


           30%
                 27%
                                                                                                             24%
           25%                                                 23%
                              22%

           20%
                                           17%           17%             17%
                                                 15%                                    15%            15%            15% 16%
           15%                                                                 14%            13%
                                    11%
                                                                                                                                      10%
           10%                                                                                                                                                       8%
                                                                                                                                                      8% 7%
                                                                                                                                            5%                             5%
            5%


            0%
                 Radio Sawa Baghdad Radio Radio NawaBC London (Arabic)
                                                   B               Al-Iraqia Radio
                                                                                 Radio Sumer FM Monte Carlo Daru al-Salam Radio (Future Radio)
                                                                                             Radio    Radio Al-Mustaqbal                Aur FM                     Demozy FM




                                              Listenership: Percentage of respondents who report listening to the station „yesterday‟ or „within the past seven days‟               32
Sample Size                                   Trust: Percentages for the question “Which radio station do you trust the most for news and information?” (Total of three mentions)
Central = 1659
Southern Iraq: Al Iraqi and Baghdad Radio join Radio Sawa as the key stations in the
      region in terms of weekly listenership


               40%         38%                     Southern Iraq Weekly Radio Listenership and Trust

               35%

                                         30%
               30%
                     26%
                                                                        24%
               25%
                                   22%
                                                 20%
               20%
                                                                                                                                         17%

               15%
                                                                                                                        14%
                                                                 13%
                                                                                  10%
                                                        9%                                         9%
               10%                                                                                                 8%                                     8%
                                                                                                                                   7%              7%
                                                                                                                                                                   6%
               5%                                                                                                                                                         4%
                                                                                                         3%
                                                                                         1%
               0%
                     Radio Sawa   Al-Iraqia Radio Baghdad Radio BBC London      Radio Daru al-   Radio Nawa        Idha' at    Radio Monte         Al Mirbad     Radio Iraq al
                                                                  (Arabic)         Salam                        Baghdad/ Idha'    Carlo                         Hur (Radio Free
                                                                                                                   at Basra                                          Iraq)




                                               Listenership: Percentage of respondents who report listening to the station „yesterday‟ or „within the past seven days‟               33
Sample Size                                    Trust: Percentages for the question “Which radio station do you trust the most for news and information?” (Total of three mentions)
South = 1270
Print Media in Iraq


Newspaper readership is lowest used of the
           mediums surveyed.




                                             34
Nearly two-thirds of Iraqis are not reading newspapers


                                      Frequency of Newspaper Readership
                                                                                     61%




                                                        12%            12%
                           8%             7%


                      Daily or almost Several times a Once a week Less than once Do not read at
                        every day         week                       a week           all




                                                                                                  35
Sample Size
National = 3502
The two most read newspapers are Azzaman and Al Sabah, with more than double the mentions
           of the next most read paper

    35%
                  33%              Newspaper Read Most on a Regular Basis
                         30%
    30%




    25%




    20%




    15%                             14%
                                                   12%
                                                                   11%
    10%

                                                                               7%         6%        6%         6%           6%
      5%




      0%
              Al-Sabah   Azzaman    Al-Mada   Al-Sabah Al-Jadid   Al-Atihad   Al-Bayna   Al-Bayan   Rodaw   Al-Mua'tamar   Al-Adala
                                                                                                                                      36
Sample Size
National = 1352
Internet Usage in Iraq




                         37
Four of the top five computer activities are “social” in nature

                                                                    Computer Activities
                                                                   ('Everyday' or 'At least once a week')

                                        Social networking

         Browse the internet with no specific purpose

                                      Send/Receive Email

                        Send/Receive Instant Messages

               Communicate with chat or news groups

                                           Search Engines

                              To find out the latest news

                            Personal/research purposes

                        Downloading or watching video

                     Downloading or Listening to Music

                              School/research purposes

                                  Work related purposes

       Purchase goods or services with phone credits

                                                              0%   10%         20%        30%        40%    50%   60%   70%   80%   90%

                                                                    National    North    Central    South                                 38
Sample Size
National = 1534 | North = 224 | Central = 812 | South = 498
Weekly computer use for almost all activities increased from 2011 to 2012,
       with a 22% increase in social networking activity
                                                               Computer Activities - 2011 to 2012
                                      Social Networking                                                     42%
                                                                                                                                          64%

                                    Browse the Internet                                                                 51%
                                                                                                                                      63%

                                    Send/Receive Email                                                            47%
                                                                                                                                    60%

                       Send/Receive Instant Messages                                                    40%
                                                                                                                              55%

                 Communicate with chat/news groups                                                    37%
                                                                                                                         53%

                                         Search Engines                                         31%
                                                                                                              45%

                                    Get the Latest News                                                 40%
                                                                                                        40%

                                     Personal/Research                                     29%
                                                                                                        40%

                              Download or Watch Video                                                 37%
                                                                                                      37%

                            Download or Listen to Music                                                 40%
                                                                                                31%

                                       School/Research             6%                                                          2011       2012
                                                                                          28%

                                          Work Related                  10%
                                                                                    23%

                                                          0%         10%      20%         30%         40%         50%           60%              70%

Sample Size                                                                                                                                            39
2012 = 1535 | 2011 = 1407
Facebook is by far the leading social network service in Iraq – with more than twice the
          accounts registered with Maktoob, Twitter or YouTube

                                                   Social Network Account Ownership in Iraq
                                               (for those who mentioned using the computer for social networking)

                          Facebook


                            Twitter


                          YouTube


                          Maktoob


                             Yahoo


                            Google


                          MySpace


                                      0%             10%      20%              30%           40%            50%             60%            70%             80%
                                                                    National     North     Central      South


                                                                                                                                                                          40
Sample Size                                                                    Note: Only respondents who mentioned using the computer for social networking were asked
National = 1387 | North = 178 | Central = 720 | South = 489                    which network or networks they had accounts with
While Google and Yahoo are generally popular traditional web
         destinations – Facebook and Maktoob (social networking sites) are
         ranked prominently as a source of news and information in Iraq
                                                      Top Websites by Weekly Visits
                                                       (‘Yesterday’ or ‘Within the last seven days’)
                                   Facebook                                                                                22%
             Yahoo (www.yahoo.news.com)                                                                                  22%
                   Google (news.google.com)                                                                        20%
             Maktoob (www.maktoob.com)                                                          13%
                  Hotmail (www.hotmail.com)                                    9%
            Al-Jazeera (www.aljazeera.net)                       6%
            Al-Arabiya (www.alarabiya.net)                     5%
                  BBC Arabic (bbcarabic.com)                 5%
                  Al Hurra (www.alhurra.com)                 5%
         Radio Sawa (www.radiosawa.com)                 3%
                         www.alsharqia.com             3%
            Sot al Iraq (www.sotaliraq.com)           3%
        Radio Nawa (www.radionawa.com)               3%
                  Kitabat (www.kitabat.com)         3%
                            www.koora.com           3%
                      Elaph (www.elaph.com)         2%
                                               0%         5%                    10%                    15%   20%                 25%

                                                                                                                                       41
Sample Size
National = 3502
Mobile Media in Iraq




                       42
A majority of respondents (57%) use their mobile phones to
         communicate with SMS messages


                                                           Mobile Phone Uses
                                                         ('everyday' or 'at least once a week')
                            To make phone calls                                                                            98%

                   Send/Receive SMS messages                                                      57%

                     Listen to downloaded music                                  34%

                        Send and receive photos                          24%
                     Send status updates (Social
                             networks)                               19%

                        Send and receive videos                    16%

                       Listen to radio broadcasts                 15%
                  Read news, via SMS from news
                              orgs                           7%

                     Pay for products or services          4%

                                           Other          3%

                                                    0%      10%    20%     30%    40%   50%       60%   70%   80%   90%   100%


                                                                                                                                 43
Sample Size
National = 3502
About a fifth of Iraqis own more than one mobile phone – their phone is
         typically considered their own personal phone versus sharing it with others


                    3 or more             Do not
                                           own                                      My personal phone (no
                    handsets
                                            2%                                      one else uses it)
                       4%
                                                          9%
                                                    8%
                     2 handsets                                                     I share a phone with
                        16%                                                         others in my house

                                             1
                                          handset
                                            78%                                     The phone is owned by
                                                                   83%              the head of the
                                                                                    household


                 Handset Ownership in Iraq               Mobile Ownership in Iraq




                                                                                                            44
Sample Size
National = 3502 | Mobile Phone Owners = 3440
New Media Youth in Iraq


Iraqis between 15 and 24 years old make up more
  than a third of the population – this younger
   generation utilize the internet for news and
   information and social interactions are an
       important part of staying informed.



                                                  45
New Media Youth in Iraq



In this survey we describe New Media Youth as 15-24 year old Iraqis using at least one of
the following on a weekly basis:

     •   Internet Blogs
     •   News Organizations on the Internet (National/International – Al Jazeera, BBC, etc.)
     •   Social Networks on the Internet (Facebook, Maktoob, Twitter, etc.)
     •   Mobile Phone/PDA SMS from an official news organization
     •   Mobile Phone/PDA SMS from an information source (Friends and Family)


568 (weighted)/759 (unweighted) out of 3502 respondents fit the profile of a New Media
Youth



                                                                                               46
New Media Youth, based on their selection, use social media and the Internet at higher rates than
   the general population. Interestingly, the New Media Youth also use friends and family for news and
   information at more nearly double the percent of the national sample.
                                                                                  All Others                  New Media Youth
                                     Iraq TV                                            97%                         98%
                                     International TV (Arabic)                          89%                         93%
                                     International TV (non-Arabic)                       8%                         7%
                                     Iraq Radio                                         42%                         50%
                                     International Radio (non-Iraqi)                    27%                         37%
                                     Iraqi Newspaper (Arabic)                           20%                         18%
                                     Intl Newspaper (non-Iraqi)                          3%                         3%
                                     Magazines                                           7%                         9%
                                     Friends and Family                                 43%                         84%
                                     Mosques/Religious Leaders                          22%                         18%
                                     Internet (Social Networks)                         28%                         84%
                                     Internet (Official News Sites)                     22%                         76%
                                     Blogs                                               6%                         20%
                                     Mobile Phone                                       31%                         82%
                                     (Friends and Family SMS)
                                     Mobile Phone                                       15%                         61%
                                     (Official News SMS)                                                                        47
Sample Size
                                                   Combined use „Everyday of the week‟ and „At least once a week‟
National = 3502 | New Media Youth = 568
The New Media Youth are more interested in topics such as youth
       concerns, sports, democracy, and science and technology
                                          Interest Level ('very interested' and 'somewhat interested') by News Topic
                      News about your province
                                     Employment
                    News about the rest of Iraq
     News about local community/neighborhood
                                       Corruption
                                        Education
                                           Crimes
                                Domestic politics
                                 Youth concerns
                                          Religion
                            International politics
                                    Human rights
                Economic developments in Iraq
                              Women’s concerns
                                Health/medicine
                       Real estate / construction
                           Environment/ecology
                           Business news in Iraq
                         Science and technology
                                      Democracy
             News about neighboring countries
                                      Agriculture
                                           Sports
                              International news
                                       Obituaries
                                                     0%   10%    20%       30%     40%        50%   60%   70%   80%    90%   100%
                                                                                                                                    48
Sample Size                                                     National    New Media Youth
National = 3502 | New Media Youth = 568
While the general prioritization of journalistic qualities is similar – New Media Youth value
         news without outside influence as well as balanced, fair, objective and well-sourced reporting
         more than the National population

                                                    Importance of Journalistic Qualities
                                                              (Combined '4' and '5' on 5-point scale)

                                                          Journalists are ethical                                                                63%
                                                                                                                                                   66%
            News without any influence from governments or political groups                                                                     61%
                                                                                                                                                        70%
                                          Journalist cover key events and issues                                                          57%
                                                                                                                                                  64%
                                Detailed and important source of political news                                                          56%
                                                                                                                                            59%
                            Credibility in reporting regional/international news                                                         55%
                                                                                                                                          56%
              News reflects a balanced coverage, presenting all sides of issues                                                          55%
                                                                                                                                                63%
                                   Reporting is fair, objective and well-sourced                                                         55%
                                                                                                                                                63%
                     Detailed and important source of social, art, culture news                                              46%
                                                                                                                                   50%
                          Journalist and editors do not practice self-censorship                                        40%
                                                                                                                          43%
A broad spectrum of social interests and minorities represented in the media                                          38%
                                                                                                                       39%
                                 Detailed and important source of sports news                                26%
                                                                                                                30%

                                                                                    0%        10%      20%   30%      40%    50%          60%         70%     80%


                                                                       National          New Media Youth                                                            49
Sample Size
National = 3502 | New Media Youth = 568
For More Information
Regarding The Findings Provided In This Report Contact:

                   Evan Tachovsky
                        IREX
                    202.628.8188
                 etachovsky@irex.org
                     www.irex.org

                   Ben Stevenson
                    D3 Systems
                    703.388.2450
                 www.D3Systems.com




                                                          50
D3 Systems, Inc.                51
Proprietary and confidential information
       © 2011 all rights reserved

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Audience Analysis:Role of Journalism & Social Media in the Consumption of News in Iraq 2012

  • 1. Audience Analysis The Role of Journalism and Social Media in the Consumption of News in Iraq 2012 Iraq Media Study May 2012 1
  • 2. Research Objective The International Research & Exchanges Board (IREX) of Washington, DC, commissioned D3 Systems, of McLean, VA, to research Iraqi citizens in order to obtain information on media usage across demographic and psychographic variables. This research may be used by media outlets to improve their responsiveness to the Iraqi audience and inform their sales and marketing strategies. In addition, advertisers may use the research to inform their media purchasing strategies. The research also may be used by media development professionals working in Iraq. 2
  • 3. Methodology The IREX Audience Measurement Survey 2012 (W3) in Iraq is an ad hoc national quantitative research study on media usage, habits and attitudes of people over the age of 15, across Iraq, with a total sample size of 3,502 individuals. The total sample consists of a representative sample of 2,702 individuals, as well as booster samples of 400 Iraqi youth using new media and 400 young women ages 18-24. The margin of error is +/- 1.66%. The questionnaire consists of 101 substantive questions, 19 demographic questions, and 28 management and quality control questions. The fieldwork was conducted from February 25th - March 7th, 2012. The average length of a successful interview was 101 minutes. 1,789 out of 5,291 contacts were refused by potential respondents, resulting in refusal rate of 34%. Internationally recognized KA Research Limited based in Turkey conducted the fieldwork in Iraq as a strategic partner with D3 Systems. • KA has been working in Iraq over the last 9 years and is known as one of the first research companies to operate in Iraq. • KA has 28 offices across 18 Iraqi provinces – employing over 800 fulltime experienced Iraqi research and field staff. • The company has conducted several hundred thousand quantitative interviews for D3 3 and other international and national companies in Iraqi since 2003.
  • 4. Overview This study is broken into three sections: 1. Demographic and psychographic information for the survey population. 2. Regional perspective on media behavior. 3. Media usage habits analyzed across five major mediums: Television, Radio, Print, the Internet and Mobile Phones. The analysis in this report has been weighted to represent the total population of Iraq. The 18 province survey and data analysis is based on regional segmentation between Northern Iraq, Central Iraq, and Southern Iraq. Regional Population North Central South Dahuk (2%) Al-Anbar (5%) Karbala (3%) Erbil (5%) Baghdad (24%) Babil (6%) Sulaymaniyah (6%) Diyala (5%) Wasit (4%) Kirkuk (3%) Salah Al-Din (4%) Al-Qadisiyyah (3%) Nineveh (10%) An-Najaf (4%) Al-Muthanna (2%) Basra (7%) Maysan (3%) Dhi Qar (5%) 4
  • 5. Demographics (by Region) National North Central South Percent Surveyed 100% 16% 47% 36% (Estimated Population) 30.4 Million 4.9 Million 14.5 Million 10.9 Million 79% Arab 86% Kurdish 89% Arab 100% Arab 16% Kurdish 7% Arab 5% Kurdish Ethnicity 2% Turkoman 6% Turkoman 3% Turkoman 1% Assyrian 1% Armenian 2% Assyrian Locality 67% Urban 73% Urban 70% Urban 60% Urban Gender 52% Male 51% Male 50% Male 54% Male Ages 15-24 35% 33% 36% 34% 25-39 36% 35% 34% 39% 40-49 14% 14% 13% 14% 50-55+ 16% 13% 18% 13% Education * 50% 48% 50% 51% 5 * Education includes “some /finished secondary” and “some university or higher”
  • 6. CONTENTS General Media Consumption Habits News and Information in Iraq State of Journalism in Iraq TV Viewership and Broadcaster Trust Radio Listenership and Broadcaster Trust Print Media in Iraq Internet Usage in Iraq Mobile Media in Iraq New Media Youth in Iraq 6
  • 7. General Media Consumption Habits TV continues to be the leading source of news and information for Iraqis. However, social communications are also seen as sources through face-to-face interactions, the Internet and mobile phones. 7
  • 8. Weekly Usage of Traditional Media Sources For News and Information National North Central South Iraqi TV Stations 97% 97% 99% 96% International TV (Arabic) 89% 72% 94% 90% International TV (non-Arabic) 8% 12% 8% 6% Iraqi Radio Stations 42% 51% 40% 41% International Radio (non-Iraqi) 27% 22% 25% 31% Iraqi Newspaper (Arabic) 20% 26% 21% 16% Intl Newspaper (non-Iraqi) 3% 1% 6% 1% Magazines 7% 17% 6% 3% Friends and Family 43% 39% 32% 59% Mosques/Religious Leaders 22% 33% 14% 27% While Friends and Family are not “Media”, it is important to note that 43% of Iraqis say they get news and information about current events from them at least once a week. 8
  • 9. Weekly Usage of New Media Sources For News and Information National North Central South Internet (Social Networks) 28% 23% 29% 30% Internet (Official News Orgs.) 22% 18% 24% 21% Blogs 6% 11% 9% 1% Mobile Phone 31% 30% 25% 39% (Friends and Family SMS) Mobile Phone 15% 12% 14% 16% (Official News SMS) Noteworthy is the use of new media to get news and information from social connections via online social networks and mobile phone-SMS. 9
  • 10. Television Is Essential To Delivering News to Iraqis Nationally, 97% of Iraqis are watching TV for their news, more than double any other media source. Percentage of people who used the medium for news in 97%1 42%2 34%* 33%** 20% the last week Percent that spend at least 45 minutes consuming news via 52% 14% 17% 2% 1% medium on an average day Percent that spent at least 45 minutes consuming 89% 16% 25% 16% 7% entertainment by media type 1 „Television, Iraqi‟ 2 „Radio, Iraqi‟ *combined Internet-News Organizations, Internet-Social Networks, and Blogs **combined Mobile-News Organizations and Mobile-Friends or Family 10
  • 11. Northern Iraq: 96% are watching TV for news on weekly basis – Percentage of people who used the medium for news in 97%1 51%2 30%* 31%** 26% the last week Percent that spent at least 45 minutes per day consuming 63% 25% 15% 10% 4% news by media type Percent that spent at least 45 minutes per day consuming 72% 23% 15% 13% 6% entertainment by media type 72% are watching TV entertainment more than 45 minutes a day 1 „Television, Iraqi‟ 2 „Radio, Iraqi‟ *combined Internet-News Organizations, Internet-Social Networks, and Blogs 11 **combined Mobile-News Organizations and Mobile-Friends or Family
  • 12. Central Iraq: 99% are watching TV for news Percentage of people who used the medium for news in 99%1 40%2 38%* 29%** 21% the last week Percent that spent at least 45 minutes per day consuming 51% 12% 16% 1% 1% news by media type Percent that spent at least 45 minutes per day consuming 93% 18% 29% 20% 9% entertainment by media type While over half of Iraqis in the Central provinces watch more than 45 minutes of news, 93% spend more than 45 minutes a day watching TV for entertainment. 1 „Television, Iraqi‟ 2 „Radio, Iraqi‟ *combined Internet-News Organizations, Internet-Social Networks, and Blogs 12 **combined Mobile-News Organizations and Mobile-Friends or Family
  • 13. Southern Iraq: 96% are watching news on TV Percentage of people who used the medium for news in 96%1 41%2 31%* 40%** 16% the last week Percent that spent at least 45 minutes per day consuming 49% 11% 21% 1% 1% news by media type Percent that spent at least 45 minutes per day consuming 90% 10% 23% 12% 5% entertainment by media type 40% report using their mobile phones as a source of news 1 „Television, Iraqi‟ 2 „Radio, Iraqi‟ *combined Internet-News Organizations, Internet-Social Networks, and Blogs 13 **combined Mobile-News Organizations and Mobile-Friends or Family
  • 14. News and Information in Iraq 14
  • 15. Iraqis are primarily interested in local news and are increasingly less interested in information the further removed it is from directly impacting them.
  • 16. Higher interest in provincial, domestic, and local news, as well as reporting on employment and corruption Top News and Current Events Content Interest Level News about your province Employment News about the rest of Iraq News about local community/neighborhood Corruption Education Crimes Domestic politics Youth concerns Religion International politics Human rights Economic developments in Iraq Women‟s concerns Health/medicine Real estate / construction Democracy International news 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 16 Sample Size National = 3502 | North = 573 | Central = 1659 | South = 1270 National North Central South Combined „Very interested‟ and „Somewhat interested‟
  • 17. News and Current Events Content Interest Level - 2009 to 2012 Employment Human rights International politics Crimes Youth concerns Women’s concerns Domestic politics Education Real estate / construction Science and technology News about the rest of Iraq Economic developments in Iraq Business news in Iraq News about neighbor countries Agriculture 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 2009 2011 2012 17 Sample Size Topics with less than 5 percentage points of change were left off the graph (Democracy, Obituaries, International News, 2012 = 3502 | 2011 = 3000 | 2009 = 2175 Health/Medicine, Corruption, Environment/Ecology, News about your province, Religion, and Sports)
  • 18. Overall living conditions are considered “good” by 52% of Iraqis – Primary issues in Iraq are related to employment, electricity and the infrastructure and security in the Central provinces. Conditions in Iraq (% 'very good' and 'somewhat good„) Availability of food Security from crime and violence Your living conditions overall The education available to youth The availability of clean water Freedom of movement The rights of children The rights of women Availability of medical care Ability to afford things I need and want Roads, bridges and other… Available job/economic opportunities The supply of electricity 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% National North Central South 18 Sample Size National = 3502 | North = 573 | Central = 1659 | South = 1270
  • 19. State of Journalism in Iraq 19
  • 20. While most news sources saw a decline in reliability according to respondents, print media sources declined dramatically Reliablity of Traditional News Sources - 2009 to 2012 73% 73% 69% 66% 64% 64% 63% 63% 63% 61% 61% 60% 56% 56% 54% 52% 50% 45% 46% 43% 41% 39% 31% 29% 30% Magazines Iraqi Newspapers TV - Int'l, Non- Int'l Newspapers Radio--Iraqi Radio-- Int'l, Non- TV - Int'l, Arabic TV - Iraqi Mosques/Religious Friends or Family Arabic Iraqi Leaders 2009 2011 2012 20 Sample Size varied for each year and source depending on the number of respondents who reported using the source for news.
  • 21. Ethical journalists has become the most important quality for respondents regarding journalism in Iraq Importance of Journalistic Qualities (combined '4' or '5' on 5-point scale) Journalists are ethical News without any influence from governments or political groups Journalist cover key events and issues Detailed and important source of political news Credibility in reporting regional/international news News reflects a balanced coverage, presenting all sides of issues Reporting is fair, objective and well-sourced Detailed and important source of social, art, culture news Journalist and editors do not practice self-censorship A broad spectrum of social interests and minorities represented in the media Detailed and important source of sports news 0% 10% 20% 30% 40% 50% 60% 70% National North Central South 21 Sample Size National = 3502 | North = 573 | Central = 1659 | South = 1270
  • 22. Journalistic freedom is important in Iraq – Iraqis in the central provinces perceive conditions to be worse than those from other parts of Iraq. Conditions of Journalism in Iraq (combined 'very good' and 'somewhat good') Journalism in Iraq is free from official censorship Local journalists are able to cover the news free from intimidation Journalists and media outlets are free from intimidation Journalism is able to present news and information with an independent voice Foreign journalists are able to cover the news free from intimidation Media coverage presents a variety of political and social viewpoints Journalist in Iraq are free to present an independent perspective on the news 0% 10% 20% 30% 40% 50% 60% 70% 80% National North Central South 22 Sample Size National = 3502 | North = 573 | Central = 1659 | South = 1270
  • 23. TV Viewership and Broadcaster Trust 23
  • 24. Iraq Weekly TV Viewership and Level of Trust 68% 58% 57% 56% 44% 43% 42% 41% 41% 41% 40% 39% 31% 26% 22% 15% 15% 15% 13% 3% 2% 2% 0% 0% Al-Sharqiya TV MBC 1 Al-Iraqia Al-Arabiya Al-Sumaria TV Melody TV Al-Baghdadia LBC Al Jazeera Rotana Cinema Al-Hurra Dubai TV Viewership: Percentage of respondents who report watching the channel „yesterday‟ or „within the past seven days‟ 24 Sample Size Trust: Percentages for the question “Which television channels do you trust the most for news and information?” (Total of three mentions) National = 3502
  • 25. Northern Iraq: Kurdistan Satellite TV (61%) is the most watched TV station for news and information Northern Iraq Weekly TV Viewership and Level of Trust 61% 57% 57% 54% 54% 51% 48% 48% 47% 44% 43% 40% 34% 34% 16% 8% 6% 7% 5% 1% Kurdistan Satellite Gali Kurdistan KurdSAT (PUK TV) Speda Channel Payam TV Korek Channel Jamawer Channel KNN TV Zagros TV NRT Channel TV Channel (PDK TV) Viewership: Percentage of respondents who report watching the channel „yesterday‟ or „within the past seven days‟ 25 Sample Size Trust: Percentages for the question “Which television channels do you trust the most for news and information?” (Total of three mentions) North = 573
  • 26. Central Iraq: Al-Sharqiya is the most watched station for news and information Central Iraq Weekly TV Viewership and Level of Trust 78% Viewership 68% Trust 64% 63% 54% 53% 48% 48% 48% 48% 38% 29% 23% 19% 18% 8% 6% 3% 0% 0% Al-Sharqiya Al-Arabiya Al-Iraqia MBC 1 Al Jazeera Al-Baghdadia Al Rasheed Abu Dhabi TV Rotana Melody TV TV TV Cinema Viewership: Percentage of respondents who report watching the channel „yesterday‟ or „within the past seven days‟ 26 Sample Size Trust: Percentages for the question “Which television channels do you trust the most for news and information?” (Total of three mentions) Central = 1659
  • 27. Southern Iraq: Al-Iraqia and Al-Sharqiya are the two most watched TV channels for news and information Southern Iraq Weekly TV Viewership and Level of Trust 66% 61% 58% 53% 52% 50% 47% 43% 41% 35% 32% 30% 21% 17% 11% 4% 1% 2% Al-Sharqiya TV Al-Iraqia MBC 1 Al Fayha TV Al Anwar TV Al-Arabiya Al-Sumaria TV Al-Forat LBC Viewership: Percentage of respondents who report watching the channel „yesterday‟ or „within the past seven days‟ 27 Sample Size Trust: Percentages for the question “Which television channels do you trust the most for news and information?” (Total of three mentions) South = 1270
  • 28. Radio Listenership and Broadcaster Trust Radio listenership is relatively low compared to TV, however its importance in delivering news is clear – as with TV, low levels of trust are evident. 28
  • 29. Iraqis listen to a variety of radio programs– Radio Programs Listened to at Least Once a Week News Music/Songs Religious programs Talk shows Sports Radio Drama 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% National North Central South 29 Sample Size National = 3502 | North = 573 | Central = 1659 | South = 1270
  • 30. Nationally, Radio Sawa is the most listened radio station in Iraq on a weekly basis 35% 33% Iraq Weekly Radio Listenership and Trust 30% 25% 25% 20% 19% 19% 18% 18% 17% 17% 15% 15% 14% 11% 10% 8% 9% 9% 8% 7% 7% 7% 6% 6% 5% 5% 5% 4% 3% 0% Radio Sawa Baghdad Radio Radio Nawa Al-Iraqia Radio London (Arabic) Monte Carlo SumerRadio Daru al-Salam RadioKDP (Voice of Kurdistan) People Voice of America BBC Radio Radio FM Al-Mustaqbal (Future Radio) of the PUK (Voice of Kurdistan) Listenership: Percentage of respondents who report listening to the station „yesterday‟ or „within the past seven days‟ 30 Sample Size Trust: Percentages for the question “Which radio stations do you trust the most for news and information?” (Total of three mentions) National = 3502
  • 31. Northern Iraq: Radio Nawa is the most listened to radio station – followed closely by KDP and PUK 40% Northern Iraq Weekly Radio Listenership and Trust 36% 35% 32% 30% 28% 28% 28% 28% 25% 24% 22% 20% 17% 15% 12% 12% 12% 11% 10% 8% 9% 9% 8% 6% 4% 5% 5% 0% Radio Nawa KDP PUK Zagros Radio Radio Sawa Dangi Hawler Voice of Radio Monte BBC London Al-Iraqia Radio America Carlo (Arabic) Listenership: Percentage of respondents who report listening to the station „yesterday‟ or „within the past seven days‟ 31 Sample Size Trust: Percentages for the question “Which radio station do you trust the most for news and information?” (Total of three mentions) North = 573
  • 32. Central Iraq: Radio Sawa and Baghdad Radio remain the top two stations for weekly radio listenership in the central provinces 45% Central Iraq Weekly Radio Listenership and Trust 40% 39% 35% 30% 27% 24% 25% 23% 22% 20% 17% 17% 17% 15% 15% 15% 15% 16% 15% 14% 13% 11% 10% 10% 8% 8% 7% 5% 5% 5% 0% Radio Sawa Baghdad Radio Radio NawaBC London (Arabic) B Al-Iraqia Radio Radio Sumer FM Monte Carlo Daru al-Salam Radio (Future Radio) Radio Radio Al-Mustaqbal Aur FM Demozy FM Listenership: Percentage of respondents who report listening to the station „yesterday‟ or „within the past seven days‟ 32 Sample Size Trust: Percentages for the question “Which radio station do you trust the most for news and information?” (Total of three mentions) Central = 1659
  • 33. Southern Iraq: Al Iraqi and Baghdad Radio join Radio Sawa as the key stations in the region in terms of weekly listenership 40% 38% Southern Iraq Weekly Radio Listenership and Trust 35% 30% 30% 26% 24% 25% 22% 20% 20% 17% 15% 14% 13% 10% 9% 9% 10% 8% 8% 7% 7% 6% 5% 4% 3% 1% 0% Radio Sawa Al-Iraqia Radio Baghdad Radio BBC London Radio Daru al- Radio Nawa Idha' at Radio Monte Al Mirbad Radio Iraq al (Arabic) Salam Baghdad/ Idha' Carlo Hur (Radio Free at Basra Iraq) Listenership: Percentage of respondents who report listening to the station „yesterday‟ or „within the past seven days‟ 33 Sample Size Trust: Percentages for the question “Which radio station do you trust the most for news and information?” (Total of three mentions) South = 1270
  • 34. Print Media in Iraq Newspaper readership is lowest used of the mediums surveyed. 34
  • 35. Nearly two-thirds of Iraqis are not reading newspapers Frequency of Newspaper Readership 61% 12% 12% 8% 7% Daily or almost Several times a Once a week Less than once Do not read at every day week a week all 35 Sample Size National = 3502
  • 36. The two most read newspapers are Azzaman and Al Sabah, with more than double the mentions of the next most read paper 35% 33% Newspaper Read Most on a Regular Basis 30% 30% 25% 20% 15% 14% 12% 11% 10% 7% 6% 6% 6% 6% 5% 0% Al-Sabah Azzaman Al-Mada Al-Sabah Al-Jadid Al-Atihad Al-Bayna Al-Bayan Rodaw Al-Mua'tamar Al-Adala 36 Sample Size National = 1352
  • 37. Internet Usage in Iraq 37
  • 38. Four of the top five computer activities are “social” in nature Computer Activities ('Everyday' or 'At least once a week') Social networking Browse the internet with no specific purpose Send/Receive Email Send/Receive Instant Messages Communicate with chat or news groups Search Engines To find out the latest news Personal/research purposes Downloading or watching video Downloading or Listening to Music School/research purposes Work related purposes Purchase goods or services with phone credits 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% National North Central South 38 Sample Size National = 1534 | North = 224 | Central = 812 | South = 498
  • 39. Weekly computer use for almost all activities increased from 2011 to 2012, with a 22% increase in social networking activity Computer Activities - 2011 to 2012 Social Networking 42% 64% Browse the Internet 51% 63% Send/Receive Email 47% 60% Send/Receive Instant Messages 40% 55% Communicate with chat/news groups 37% 53% Search Engines 31% 45% Get the Latest News 40% 40% Personal/Research 29% 40% Download or Watch Video 37% 37% Download or Listen to Music 40% 31% School/Research 6% 2011 2012 28% Work Related 10% 23% 0% 10% 20% 30% 40% 50% 60% 70% Sample Size 39 2012 = 1535 | 2011 = 1407
  • 40. Facebook is by far the leading social network service in Iraq – with more than twice the accounts registered with Maktoob, Twitter or YouTube Social Network Account Ownership in Iraq (for those who mentioned using the computer for social networking) Facebook Twitter YouTube Maktoob Yahoo Google MySpace 0% 10% 20% 30% 40% 50% 60% 70% 80% National North Central South 40 Sample Size Note: Only respondents who mentioned using the computer for social networking were asked National = 1387 | North = 178 | Central = 720 | South = 489 which network or networks they had accounts with
  • 41. While Google and Yahoo are generally popular traditional web destinations – Facebook and Maktoob (social networking sites) are ranked prominently as a source of news and information in Iraq Top Websites by Weekly Visits (‘Yesterday’ or ‘Within the last seven days’) Facebook 22% Yahoo (www.yahoo.news.com) 22% Google (news.google.com) 20% Maktoob (www.maktoob.com) 13% Hotmail (www.hotmail.com) 9% Al-Jazeera (www.aljazeera.net) 6% Al-Arabiya (www.alarabiya.net) 5% BBC Arabic (bbcarabic.com) 5% Al Hurra (www.alhurra.com) 5% Radio Sawa (www.radiosawa.com) 3% www.alsharqia.com 3% Sot al Iraq (www.sotaliraq.com) 3% Radio Nawa (www.radionawa.com) 3% Kitabat (www.kitabat.com) 3% www.koora.com 3% Elaph (www.elaph.com) 2% 0% 5% 10% 15% 20% 25% 41 Sample Size National = 3502
  • 42. Mobile Media in Iraq 42
  • 43. A majority of respondents (57%) use their mobile phones to communicate with SMS messages Mobile Phone Uses ('everyday' or 'at least once a week') To make phone calls 98% Send/Receive SMS messages 57% Listen to downloaded music 34% Send and receive photos 24% Send status updates (Social networks) 19% Send and receive videos 16% Listen to radio broadcasts 15% Read news, via SMS from news orgs 7% Pay for products or services 4% Other 3% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 43 Sample Size National = 3502
  • 44. About a fifth of Iraqis own more than one mobile phone – their phone is typically considered their own personal phone versus sharing it with others 3 or more Do not own My personal phone (no handsets 2% one else uses it) 4% 9% 8% 2 handsets I share a phone with 16% others in my house 1 handset 78% The phone is owned by 83% the head of the household Handset Ownership in Iraq Mobile Ownership in Iraq 44 Sample Size National = 3502 | Mobile Phone Owners = 3440
  • 45. New Media Youth in Iraq Iraqis between 15 and 24 years old make up more than a third of the population – this younger generation utilize the internet for news and information and social interactions are an important part of staying informed. 45
  • 46. New Media Youth in Iraq In this survey we describe New Media Youth as 15-24 year old Iraqis using at least one of the following on a weekly basis: • Internet Blogs • News Organizations on the Internet (National/International – Al Jazeera, BBC, etc.) • Social Networks on the Internet (Facebook, Maktoob, Twitter, etc.) • Mobile Phone/PDA SMS from an official news organization • Mobile Phone/PDA SMS from an information source (Friends and Family) 568 (weighted)/759 (unweighted) out of 3502 respondents fit the profile of a New Media Youth 46
  • 47. New Media Youth, based on their selection, use social media and the Internet at higher rates than the general population. Interestingly, the New Media Youth also use friends and family for news and information at more nearly double the percent of the national sample. All Others New Media Youth Iraq TV 97% 98% International TV (Arabic) 89% 93% International TV (non-Arabic) 8% 7% Iraq Radio 42% 50% International Radio (non-Iraqi) 27% 37% Iraqi Newspaper (Arabic) 20% 18% Intl Newspaper (non-Iraqi) 3% 3% Magazines 7% 9% Friends and Family 43% 84% Mosques/Religious Leaders 22% 18% Internet (Social Networks) 28% 84% Internet (Official News Sites) 22% 76% Blogs 6% 20% Mobile Phone 31% 82% (Friends and Family SMS) Mobile Phone 15% 61% (Official News SMS) 47 Sample Size Combined use „Everyday of the week‟ and „At least once a week‟ National = 3502 | New Media Youth = 568
  • 48. The New Media Youth are more interested in topics such as youth concerns, sports, democracy, and science and technology Interest Level ('very interested' and 'somewhat interested') by News Topic News about your province Employment News about the rest of Iraq News about local community/neighborhood Corruption Education Crimes Domestic politics Youth concerns Religion International politics Human rights Economic developments in Iraq Women’s concerns Health/medicine Real estate / construction Environment/ecology Business news in Iraq Science and technology Democracy News about neighboring countries Agriculture Sports International news Obituaries 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 48 Sample Size National New Media Youth National = 3502 | New Media Youth = 568
  • 49. While the general prioritization of journalistic qualities is similar – New Media Youth value news without outside influence as well as balanced, fair, objective and well-sourced reporting more than the National population Importance of Journalistic Qualities (Combined '4' and '5' on 5-point scale) Journalists are ethical 63% 66% News without any influence from governments or political groups 61% 70% Journalist cover key events and issues 57% 64% Detailed and important source of political news 56% 59% Credibility in reporting regional/international news 55% 56% News reflects a balanced coverage, presenting all sides of issues 55% 63% Reporting is fair, objective and well-sourced 55% 63% Detailed and important source of social, art, culture news 46% 50% Journalist and editors do not practice self-censorship 40% 43% A broad spectrum of social interests and minorities represented in the media 38% 39% Detailed and important source of sports news 26% 30% 0% 10% 20% 30% 40% 50% 60% 70% 80% National New Media Youth 49 Sample Size National = 3502 | New Media Youth = 568
  • 50. For More Information Regarding The Findings Provided In This Report Contact: Evan Tachovsky IREX 202.628.8188 etachovsky@irex.org www.irex.org Ben Stevenson D3 Systems 703.388.2450 www.D3Systems.com 50
  • 51. D3 Systems, Inc. 51 Proprietary and confidential information © 2011 all rights reserved