4. Adoption Models
• Where best to position Social Media in the
organization?
• What strategic framework should be used?
• How to adapt the organization to using Social
Media as a strategic aim or marketing element?
9. Implementation Models
• What steps should be followed to implement
Social Media?
• How do I adapt my organization accordingly?
• How Social Media can be implemented in an
organization?
15. The Social Media ROI Cycle
Launching the Big Stage 1: Launch
4
1
2
Qual.
3
Quant.
Big 4 plus Stage 2: Management
More
Creative
ROI Big 4 plus
More
Conversion/ New initiatives
Creative
Optimization
Quant. Stage 3: Optimization
Qual.
New initiatives