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Guiding a successful SharePoint implementation,[object Object],Randy Williams,[object Object],Enterprise Trainer & Evangelist,[object Object],randy.williams@avepoint.com,[object Object],Twitter: @tweetraw,[object Object],© 2011 AvePoint, Inc. All rights reserved. No part of this may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, without the prior written consent of AvePoint, Inc.,[object Object]
About your speaker,[object Object],20 years in IT,[object Object],developer, consultant, trainer, author,[object Object],At AvePoint,[object Object],Evangelist, Architect,[object Object],Three-time SharePoint MVP,[object Object],Lived in Singapore in 2009-2010,[object Object],Currently based in San Diego, California,[object Object]
Today’s agenda,[object Object],Part 1 (2:00 - 3:10),[object Object],Introduction & Overview,[object Object],The Need to Plan,[object Object],Defining the Business Solution,[object Object],Governance,[object Object],Q&A / Break / Social (3:10 - 3:30),[object Object],Part 2 (3:30 - 4:40),[object Object],Architecting the solution,[object Object],Office 365,[object Object],Addressing training requirements,[object Object],Closing Remarks / Q&A / Social (4:40 - 5:00),[object Object]
Challenges deploying SharePoint,[object Object],It’s a business solution,[object Object],Delivering ROI,[object Object],Cultural changes,[object Object],Managing the adoption balance,[object Object],It’s a complex product!,[object Object],Integration into existing systems,[object Object],Enhancing the product,[object Object],Delivering effective governance,[object Object]
The need to plan,[object Object]
Yes, you really need a plan,[object Object],It’s still a project,[object Object],SharePoint is one of the trickiest types of projects,[object Object],Many stakeholders,[object Object],Marriage of business and technology,[object Object],Numerous dependencies,[object Object],Plan and execute iteratively,[object Object],Be sure to get executive sponsorship from the beginning,[object Object]
How can SharePoint Fail?,[object Object],Lack of growth planning,[object Object],Lack of governance model,[object Object],Lack of governance board,[object Object],Lack of executive sponsorship,[object Object],Lack of operational planning,[object Object],Lack of provisioning governance,[object Object],Lack of strategy,[object Object],Lack of user analysis,[object Object],Lack of infrastructure planning,[object Object],Lack of information architecture,[object Object],Lack of change management,[object Object]
Defining the solution,[object Object]
What are your business goals?,[object Object],Identify pain points and opportunities,[object Object],Do not assume SharePoint is the solution,[object Object],Describe the solution without technology,[object Object],“I need a database that …”,[object Object],“I want a web site to …”,[object Object],Do the goals align with strategic plan?,[object Object],Avoid getting too deep into the weeds,[object Object],Prioritize,[object Object]
User Personas,[object Object],Because users won’t just “figure it out”,[object Object],Identify specific use cases that SharePoint can address,[object Object],Validates SharePoint as a solution,[object Object],Used to “sell” SharePoint to the business,[object Object],Helps calculate ROI,[object Object],Input into governance, testing, and training ,[object Object],How? http://www.hceye.org/HCInsight-Nielsen.htm,[object Object]
Organizing all requirements,[object Object],Project Requirements,[object Object]
Addressing the gap,[object Object],What about requirements that cannot be met by SharePoint?,[object Object],Is SharePoint the right solution?,[object Object],Build or buy?,[object Object],Rich SharePoint ISV ecosystem,[object Object],Workflow,[object Object],Backup/Recovery,[object Object],Records management/compliance,[object Object],Storage optimization,[object Object],Improved social features,[object Object],Enforce governance,[object Object]
Design and deliver governance,[object Object]
Governance is the set of policies, roles, responsibilities, and processes that guides, directs, and controls how an organization's business divisions and IT teams cooperate to achieve business goals. ,[object Object],Microsoft - http://bit.ly/nmNSbj,[object Object],What is governance?,[object Object]
Accountability,[object Object]
Accuracy,[object Object]
Restrictions,[object Object]
Appropriateness,[object Object]
Compliance,[object Object]
SharePoint Governance issues,[object Object]
Storage,[object Object]
Information Architecture,[object Object]
Proliferation ,[object Object]
Lifecycle Management,[object Object]
Group management,[object Object]
WITH GREAT POWER THERE MUST ALSO COME - - GREAT RESPONSIBILITY!,[object Object]
Guiding a Successful SharePoint Implementation
People,[object Object],Governance System,[object Object]
Policy,[object Object]
Process,[object Object],Manual Enforcement,[object Object],Automated Enforcement,[object Object],Semi-automated,[object Object]
Technical governance,[object Object],Define Your Requirements,[object Object],Align Management Requirements with Controls and Scopes,[object Object],Align Business Requirements with Controls, Features and Scopes,[object Object],Overlay Information Architecture and Manageability,[object Object]
Ready for a break?,[object Object],Q&A,[object Object]
Architecting the Solution,[object Object]
Logical design of SharePoint,[object Object],Farm,[object Object],Web Application,[object Object],Service Application,[object Object],Zone,[object Object],Content DB,[object Object],Site collection,[object Object],Top-level site,[object Object],List/Library,[object Object],Sub site,[object Object],Sub site,[object Object],[Folder],[object Object],Item / Document,[object Object]
Server roles,[object Object],Web front end (WFE),[object Object],IIS server that receives all direct HTTP requests from users,[object Object],Application server,[object Object],Runs service applications, such as Search, MMS, others,[object Object],Also based on IIS,[object Object],Uses WCF for communication,[object Object],Database server (SQL Server),[object Object],Configuration database,[object Object],Content databases,[object Object],Application service databases,[object Object]
Scaling web front end,[object Object],Very scalable role using load balancing,[object Object],Active/active design,[object Object],Can use either NLB (built into Windows) or hardware load balancer,[object Object],In general ,[object Object],4 WFE per database server,[object Object],1 WFE can support thousands of users,[object Object]
Scaling application server,[object Object],Very scalable using SharePoint,[object Object],Active/active design,[object Object],Load balancing is built into SharePoint – no external configuration needed,[object Object],Pay special attention to search (query and crawl),[object Object]
Scaling database server,[object Object],Add multiple database servers,[object Object],Clustering is an active/passive design ,[object Object],only a high availability solution,[object Object],Keep database servers dedicated,[object Object],Virtualization okay – but small performance hit,[object Object],Use high-quality SAN storage for best performance,[object Object],Optimizing SQL Server for SharePoint http://slidesha.re/ialfZc,[object Object]
How can I decide where/how to distribute services across my farm?,[object Object],Answer: Perform adequate testing to determine the right topology based on your requirements and budget,[object Object]
Single server farm,[object Object],All roles on one machine,[object Object],Only advised for development or test environments,[object Object],No fault tolerance,[object Object],Also known as a standalone farm – cannot be scaled out,[object Object]
Two server farm,[object Object],Very common for small to some medium-sized organizations,[object Object],In general, can support up to 2000 users,[object Object],Farm can be scaled across all roles to as large as needed,[object Object],No fault tolerance,[object Object]
Three server farm,[object Object],Each server has its own role,[object Object],Usually used with heavier search component,[object Object],All application services are on application server except query,[object Object],No fault tolerance,[object Object]
Small high-availability farm,[object Object],Four server farm with all roles redundant,[object Object],Database server can either beclustered or mirrored,[object Object]
Medium server farm,[object Object],Comes in many flavors and sizes,[object Object],Scale each role as needed,[object Object],Delivers high availability and scalability,[object Object]
Large farm,[object Object],Yes, SharePoint is uber scalable,[object Object]
Storage Capacity Planning,[object Object],Content databases,[object Object],Documents x Versions x Average Size = data size,[object Object],10KB x [List Items + (Docs x Versions)] = Metadata size,[object Object],DB Size = data size + metadata size + log,[object Object],In general, max size should be kept under 200GB,[object Object],Index space required,[object Object],Size of Content DB(s) indexed * 0.035 = Index size,[object Object],Index size * 4 = Disk Space Required,[object Object],Spread across crawl db, property db, and file system,[object Object]
Remote BLOB Storage (RBS),[object Object],Store documents outside of content database,[object Object],Save on storage costs,[object Object],Best in file-heavy, read-centric environments,[object Object],Best for larger files (on average >1MB),[object Object],Built in RBS support with SQL Server 2008 R2 (FILESTREAM provider),[object Object],Not advised for production – use third party,[object Object],Performance tests show 25% reduction in average response time *,[object Object],However, it does complicate recovery,[object Object]
Authentication,[object Object],SharePoint supports two modes,[object Object],Classic,[object Object],Same as with SharePoint 2007,[object Object],Works with all forms of Windows authentication,[object Object],Easiest to configure,[object Object],Common with intranets,[object Object],Claims based authentication,[object Object],New in SharePoint 2010,[object Object],Supports custom providers,[object Object],Must be used if you want forms-based auth (FBA),[object Object]
Office 365,[object Object]
What’s in the Box?,[object Object],http://office365.microsoft.com/,[object Object]
Microsoft’s Promise,[object Object],99.9% uptime,[object Object],Certified,[object Object],Multiple datacenters,[object Object],Geo-redundant,[object Object],Shorter release cycles,[object Object],http://www.microsoft.com/en-us/cloud/cloudpowersolutions/productivity.aspx?fbid=yk9RvqroDcr,[object Object]
Data Centers,[object Object],$2.3B+ investment – geo redundant - environmentally sustainable,[object Object]
Missing Features Today,[object Object],Business Connectivity Services,[object Object],FAST Search,[object Object],Performance Point Services,[object Object],Project Server,[object Object],Power Pivot,[object Object],Secure Store Service,[object Object],Limited device support,[object Object],Full Trust Solutions,[object Object]
Latest Costs (per user/per month),[object Object],Professional and Small Business(less than 50 users),[object Object],P$6	 – Exchange, Lync, SharePoint, Office Web Apps,[object Object],Enterprise,[object Object],E1 $10 – Exchange, Lync, SharePoint,[object Object],E2 $16 – E1 + Office Web Apps,[object Object],E3$24 – E2 + Office Pro Plus, Excel/InfoPath/Visio/Access Services,[object Object],E4 $27 – E3 + voice capabilities,[object Object],http://www.microsoft.com/en-us/office365/enterprise/subscription-plans.aspx,[object Object]
SharePoint 2010 Enterprise,[object Object],Lync 2010,[object Object],Exchange 2010 ,[object Object],Office 2010 Professional,[object Object],Sample Comparison,[object Object],100 users,[object Object],On-premises,[object Object],Office 365 E3,[object Object],$28,800 1st year,[object Object],$28,000 2nd year,[object Object],$28,000 3rd year,[object Object],[object Object]
Software: Windows Server 2008 R2, SQL Server 2008 R2, SharePoint Server 2010, Office 2010 Professional…Cost?,[object Object]
To learn more about Office 365,[object Object],Webcast recorded on 2 Aug 2011,[object Object],Download from http://www.avepoint.com/sharepointuncensored,[object Object]
How to address training,[object Object]
Recommendations,[object Object],Users will not “figure it out”,[object Object],Training should not be product-centric,[object Object],Task-oriented ,[object Object],focus on use cases and governance,[object Object],remember user personas?,[object Object],Identify one or two champions in each business unit,[object Object],Train the trainer,[object Object],Also works well for tier-1 support,[object Object],Power users/site collection admins get additional training,[object Object]
Training resources,[object Object],www.point8020.com,[object Object],www.avantustraining.com,[object Object],http://sharepoint.microsoft.com/en-us/resources/Pages/End-User-Training-Guide.aspx,[object Object],http://www.microsoft.com/learning/en/us/training/sharepoint.aspx,[object Object],http://www.sharepointshepherd.com,[object Object]
Register today and learn about these exciting topics:,[object Object],[object Object]
To BLOB or Not to Blob?  Storage Optimization Demystified
Without Boundaries:  Building SharePoint for Real Global Collaboration

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  • 62. To BLOB or Not to Blob? Storage Optimization Demystified
  • 63. Without Boundaries: Building SharePoint for Real Global Collaboration
  • 65. The Truth Behind SharePoint Recovery and Availability: Meeting you SLAs
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