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1. Smart Product Services
Smart Products and Services
Trends and Challenges
Smart products connected to the network will be everywhere Challenges need to be addressed to drive the next wave of adoption
Case Studies
Paperless vehicle tracking system for alarge waste management company
Source: Erricsson Source: Forrester N&T Survey, 2011
Early recognition of the value outside the box Extending partnership with OEMs
Print-Share-Store application for a telecom company for image and album management
HCL expertise in core product engineering
(With top customers in CE, Software, Healthcare &
Health Diary - Health tracking app for a major healthcare provider, including emergency services other verticals)
Mobile dispatch and shipment tracking system for a major electronics retailer
Core products Ecosystem User Experience
C2M capabilities Platform Engineering Digital Experience Convergence – Leveraging extensive experience with
Telecom and Networking Cloud Computing Engineering
Social, Local, Mobile
OEM products to extend capabilities to deliver network
Smart and Mobile Devices Media and Mobility
Workforce mobile enablement for a local security force Differentiating services connected innovative end user and enterprise centric
Network and System
Integration and experiences solutions and services
Electrical metering and billing application for an energy utility company HCL Value Proposition
Intelligence Layer for Products Usability and Experience Engi-
Smart Ecosystem Engineering
and Services neering
Proposition Proposition Proposition
Platform Engineering: Platform specific COEs, PI = Product Intelligence: How the product is being Digital Experience Engineering: Social, local,
mobile innovation group, cloud COE, mobile and used and how it is performing mobile creating differentiating services and
infrastructure hardware experience SI = Service Intelligence: How the service of the experiences
Ready to use solution accelerators and framework product is being delivered or can be improved CoE in User Experience Design (UxD): UxD teams
enabling faster GTM: Agora, Aegis, Maqplex, CDMK CI = Customer Intelligence: How are customers work, hand-in-hand with development and
Building domain specific solution frameworks, e.g. behaving, leveraging the product/services testing teams, using a “user story” based
Smart Energy, Smart Automation BI = Business Intelligence: How to manage and approach to design applications which are
Rapid maturation of cross-domain technologies by optimize all of this for business outcome modern and maximize mobile technology usage
leveraging HCL COEs across M2M engineering
niche interoperable, scalable and secured solutions: Business Impact Business Impact
Enabling IP (v4 or v6) for lower level protocols, open Intelligence driving cost and revenues: Up by 10 - Increase adoption by 15%
standard device management interface, etc. 25% Development acceleration up by 30%
Faster services: Up to 25% decrease in lead time
Business Impact
Go-to-market acceleration: 20%+
Solution accelerators for feature inclusion: 30%+
Capex reduction: 30%
TCO reduction: 20%

2. Smart Product Services
Case Studies
Paperless vehicle tracking system for alarge waste management company
Print-Share-Store application for a telecom company for image and album management
Health Diary - Health tracking app for a major healthcare provider, including emergency services
Mobile dispatch and shipment tracking system for a major electronics retailer
Workforce mobile enablement for a local security force
Electrical metering and billing application for an energy utility company
Hello, I'm from HCL's Engineering and R&D Services. We enable technology led organizations to go to market
with innovative products and solutions. We partner with our customers in building world class products and
creating associated solution delivery ecosystems to help bring market leadership. We develop engineering
products, solutions and platforms across Aerospace and Defense, Automotive, Consumer Electronics, Software,
Online, Industrial Manufacturing, Medical Devices, Networking & Telecom, Office Automation, Semiconductor
and Servers & Storage for our customers.