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The problem defined
“We	
  know	
  that	
  when	
  people	
  are	
  faced	
  with	
  the	
  choice	
  of	
  three	
  or	
  five	
  
different	
  health	
  plans,	
  one	
  of	
  the	
  things	
  that’s	
  most	
  important	
  to	
  them	
  is	
  to	
  
know	
  which	
  health	
  plans	
  have	
  the	
  doctors	
  and	
  hospitals,	
  but	
  par<cularly	
  the	
  
doctors	
  that	
  they	
  care	
  about,	
  in	
  their	
  networks.	
  	
  In	
  the	
  status	
  quo,	
  it’s	
  really	
  
hard	
  to	
  answer	
  that	
  ques<on.”	
  	
  
Richard	
  Kronick	
  
Provider	
  Network	
  Challenge	
  Webinar	
  
	
  Nov.	
  19,	
  2014	
  
Vericred’s	
  Problem	
  Defini2on:	
  
Lack	
  of	
  a	
  central	
  provider	
  data	
  source,	
  inaccurate	
  data	
  and	
  an	
  
industry	
  plagued	
  by	
  poor	
  UI/UX	
  	
  
We start by acquiring the data ...
•  Today	
  we	
  are	
  aggregaLng	
  and	
  normalizing	
  data	
  from	
  hundreds	
  of	
  sites	
  
•  Receive	
  network	
  from	
  carriers	
  
•  Extract	
  from	
  publicly	
  available	
  sources	
  
•  Match	
  and	
  normalize	
  (NPI	
  as	
  primary	
  key)	
  through	
  proprietary	
  algorithms	
  
•  TransiLoning	
  from	
  batch	
  process	
  to	
  a	
  conLnuous	
  process	
  
•  Our	
  data	
  footprint	
  roadmap	
  	
  
•  Today:	
  Individual	
  and	
  group	
  provider	
  network	
  data	
  for	
  12	
  states	
  represenLng	
  over	
  
40%	
  of	
  U.S.	
  populaLon.	
  
•  2015	
  Open	
  Enrollment:	
  	
  Individual	
  data	
  in	
  all	
  50	
  states	
  
•  Spring	
  2016:	
  	
  All	
  individual,	
  group	
  and	
  Medicare	
  data	
  
Then we make it right ...
•  By	
  verifying	
  certain	
  informaLon	
  
•  Demographic	
  informaLon	
  
•  Plan	
  (network)	
  parLcipaLon	
  
•  AccepLng	
  new	
  paLents	
  
•  How?	
  Through	
  various	
  means	
  including	
  
•  A	
  proprietary	
  quorum	
  algorithm	
  
•  Look	
  for	
  consensus	
  from	
  mulLple	
  data	
  sources	
  
•  Sources	
  weighted	
  by	
  accuracy	
  (self	
  adjusLng)	
  
•  WeighLng	
  of	
  a	
  parLcular	
  element	
  decays	
  over	
  Lme	
  
•  Outbound	
  calls	
  to	
  providers	
  
•  What’s	
  next?	
  	
  	
  
•  Engage	
  providers	
  
•  The	
  ecosystem	
  we	
  are	
  building	
  is	
  intended	
  to	
  drive	
  disproporLonate	
  value	
  back	
  to	
  the	
  
provider	
  in	
  exchange	
  for	
  their	
  engagement	
  
•  Incorporate	
  subtleLes	
  
•  Care	
  sebngs	
  to	
  account	
  for	
  employed	
  providers	
  
•  Tiered	
  networks	
  
And then accessible
Provider	
  network	
  data	
  is	
  available	
  (and	
  mone2zed)	
  
through	
  Vericred’s	
  API	
  
•  Target	
  customers	
  
•  Public	
  and	
  private	
  exchanges	
  
•  Web	
  based	
  enLLes	
  (WBEs)	
  
•  PEOs	
  
•  Physician	
  referral	
  placorms	
  
•  Small	
  group	
  and	
  individual	
  quoLng	
  systems	
  
•  Regulators	
  and	
  planners	
  
•  Per	
  call	
  pricing	
  and	
  bulk	
  licensing	
  
Our apps ... PlanCompass
•  Find	
  a	
  health	
  plan,	
  keep	
  your	
  doctors.	
  	
  For	
  individuals	
  and	
  families.	
  
•  Shows	
  “who’s	
  in	
  and	
  who’s	
  out”	
  network	
  informaLon	
  side-­‐by-­‐side	
  with	
  
plan	
  costs	
  and	
  benefits	
  
•  Complete	
  and	
  independent:	
  	
  includes	
  all	
  available	
  plans	
  –	
  on	
  and	
  off	
  
marketplace	
  
•  Turns	
  search	
  process	
  upside	
  down	
  by	
  starLng	
  with	
  the	
  healthcare	
  
providers	
  people	
  know,	
  trust,	
  and	
  want	
  to	
  keep	
  
•  Free	
  and	
  anonymous	
  
•  DistribuLon:	
  
•  Direct	
  at	
  PlanCompass.com	
  at	
  no	
  cost	
  
•  We	
  are	
  passionate	
  that	
  provider-­‐centric	
  search	
  should	
  be	
  available	
  to	
  all.	
  	
  As	
  such,	
  
we	
  are	
  willing	
  to	
  provide	
  a	
  private	
  label	
  version	
  of	
  PlanCompass	
  at	
  no	
  cost	
  to	
  a	
  not-­‐
for-­‐profit	
  industry	
  partner	
  with	
  a	
  broad	
  and	
  relevant	
  audience.	
  	
  
PlanCompass for business
•  Helping	
  businesses	
  evaluate	
  provider	
  network	
  fit	
  in	
  addiLon	
  to	
  plan	
  
costs	
  and	
  benefits	
  
•  Privately	
  surveys	
  employees	
  for	
  the	
  doctors	
  they	
  want	
  to	
  keep	
  
•  Calculates	
  provider	
  network	
  fit	
  for	
  enLre	
  organizaLon	
  
•  Shows	
  %	
  of	
  doctors	
  in	
  every	
  plan’s	
  network	
  
•  Show	
  %	
  of	
  employees	
  with	
  all	
  doctors	
  in	
  a	
  plan’s	
  network	
  
•  Full	
  quoLng	
  capability	
  
•  Roadmap	
  
•  Small	
  group	
  (<100)	
  through	
  early	
  2016	
  
•  Full	
  US	
  footprint	
  by	
  12/31	
  
•  Large	
  group	
  disrupLon	
  analysis	
  in	
  2016	
  
•  DistribuLon:	
  
•  SaaS	
  product	
  direct	
  to	
  businesses	
  (PlanCompass.biz)	
  at	
  $1.99	
  per	
  employee	
  (one	
  
Lme	
  fee)	
  
Cross Carrier Provider Directory
•  Have	
  a	
  health	
  plan,	
  find	
  a	
  doctor.	
  
•  One	
  directory	
  for	
  all	
  carriers	
  and	
  plans	
  
•  Single	
  line	
  search	
  
•  Minimal	
  steps	
  to	
  acLonable	
  informaLon	
  
•  IntuiLve	
  UI	
  and	
  fast	
  results	
  
•  Incorporates	
  crowdsourced	
  reviews	
  (Yelp)	
  
•  Incorporates	
  plain	
  language	
  specialty	
  search	
  
•  I.e.	
  “skin”	
  for	
  dermatology	
  
•  Machine	
  readable	
  
•  DistribuLon:	
  
•  Available	
  to	
  public	
  and	
  private	
  exchanges,	
  PEOs,	
  self	
  insured	
  and	
  others	
  seeking	
  a	
  
cross-­‐carrier	
  soluLon	
  for	
  a	
  monthly	
  hosLng	
  fee.	
  
Marketing strategy
•  PlanCompass	
  demand	
  creaLon	
  
•  Public	
  relaLons	
  
•  Paid	
  search	
  
•  Ads	
  target	
  those	
  looking	
  for	
  a	
  health	
  plan	
  in	
  which	
  they	
  can	
  keep	
  their	
  doctor	
  
•  Organic	
  search	
  
•  Referring	
  sites	
  
•  Social	
  (Facebook,	
  LinkedIn,	
  Twimer)	
  
•  PlanCompass	
  Pro	
  (broker	
  version	
  of	
  apps)	
  demand	
  creaLon	
  
•  Engaging	
  a	
  Field	
  MarkeLng	
  OrganizaLon	
  (FMO).	
  	
  Efforts	
  to	
  include:	
  
•  Sales	
  calls	
  to	
  over	
  15,000	
  brokers/agents	
  
•  E-­‐mails	
  to	
  every	
  licensed	
  agent	
  and	
  broker	
  
•  E-­‐mails	
  to	
  all	
  FFM	
  cerLfied	
  agents	
  
•  Provider	
  Directory	
  
•  Direct	
  sales	
  
Actionable insights
The	
  use	
  of	
  PlanCompass	
  generates	
  incremental	
  data	
  that	
  can	
  
be	
  used	
  by:	
  
	
  
•  Regulators	
  to	
  measure	
  and	
  manage	
  the	
  impact	
  of	
  increasingly	
  narrow	
  
networks	
  
•  The	
  PlanCompass	
  Index	
  measures	
  the	
  probability	
  of	
  consumers	
  finding	
  a	
  health	
  
plan	
  in	
  which	
  their	
  trusted	
  doctors	
  parLcipate	
  
•  Carriers	
  to	
  design	
  and	
  opLmize	
  their	
  networks	
  
•  Aggregated	
  network	
  match	
  and	
  mis-­‐match	
  data	
  can	
  be	
  used	
  to	
  curate	
  exisLng	
  
networks	
  and	
  to	
  design	
  new	
  networks	
  
•  Individuals	
  for	
  powerful	
  provider	
  search	
  
•  Captured	
  provider	
  adjacencies	
  can	
  power	
  collaboraLve	
  search	
  
•  “People	
  in	
  your	
  area	
  who	
  trust	
  the	
  same	
  doctors	
  you	
  do,	
  trust	
  these	
  (fill	
  in	
  the	
  type	
  of	
  
doctor),	
  that	
  are	
  in	
  your	
  plan’s	
  network.”	
  
Roadmap & Vision
•  Expand	
  the	
  PlanCompass	
  dataset	
  to	
  include	
  all	
  health	
  plan	
  networks	
  
(Medicare,	
  group,	
  self	
  insured,	
  etc.)	
  resulLng	
  in	
  the	
  first	
  centralized	
  
provider	
  network	
  data	
  source	
  
•  Incorporate	
  Lered	
  networks	
  and	
  care	
  sebngs	
  to	
  deepen	
  the	
  granularity	
  
of	
  the	
  network	
  data	
  
•  Build	
  a	
  provider	
  centric	
  ecosystem	
  to	
  engage	
  providers	
  in	
  the	
  
verificaLon	
  of	
  their	
  own	
  data	
  
•  Expand	
  PlanCompass	
  to	
  Medicare	
  Advantage	
  market	
  
Make	
  provider-­‐centric	
  search	
  ubiquitous	
  

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Vericred

  • 1. The problem defined “We  know  that  when  people  are  faced  with  the  choice  of  three  or  five   different  health  plans,  one  of  the  things  that’s  most  important  to  them  is  to   know  which  health  plans  have  the  doctors  and  hospitals,  but  par<cularly  the   doctors  that  they  care  about,  in  their  networks.    In  the  status  quo,  it’s  really   hard  to  answer  that  ques<on.”     Richard  Kronick   Provider  Network  Challenge  Webinar    Nov.  19,  2014   Vericred’s  Problem  Defini2on:   Lack  of  a  central  provider  data  source,  inaccurate  data  and  an   industry  plagued  by  poor  UI/UX    
  • 2. We start by acquiring the data ... •  Today  we  are  aggregaLng  and  normalizing  data  from  hundreds  of  sites   •  Receive  network  from  carriers   •  Extract  from  publicly  available  sources   •  Match  and  normalize  (NPI  as  primary  key)  through  proprietary  algorithms   •  TransiLoning  from  batch  process  to  a  conLnuous  process   •  Our  data  footprint  roadmap     •  Today:  Individual  and  group  provider  network  data  for  12  states  represenLng  over   40%  of  U.S.  populaLon.   •  2015  Open  Enrollment:    Individual  data  in  all  50  states   •  Spring  2016:    All  individual,  group  and  Medicare  data  
  • 3. Then we make it right ... •  By  verifying  certain  informaLon   •  Demographic  informaLon   •  Plan  (network)  parLcipaLon   •  AccepLng  new  paLents   •  How?  Through  various  means  including   •  A  proprietary  quorum  algorithm   •  Look  for  consensus  from  mulLple  data  sources   •  Sources  weighted  by  accuracy  (self  adjusLng)   •  WeighLng  of  a  parLcular  element  decays  over  Lme   •  Outbound  calls  to  providers   •  What’s  next?       •  Engage  providers   •  The  ecosystem  we  are  building  is  intended  to  drive  disproporLonate  value  back  to  the   provider  in  exchange  for  their  engagement   •  Incorporate  subtleLes   •  Care  sebngs  to  account  for  employed  providers   •  Tiered  networks  
  • 4. And then accessible Provider  network  data  is  available  (and  mone2zed)   through  Vericred’s  API   •  Target  customers   •  Public  and  private  exchanges   •  Web  based  enLLes  (WBEs)   •  PEOs   •  Physician  referral  placorms   •  Small  group  and  individual  quoLng  systems   •  Regulators  and  planners   •  Per  call  pricing  and  bulk  licensing  
  • 5. Our apps ... PlanCompass •  Find  a  health  plan,  keep  your  doctors.    For  individuals  and  families.   •  Shows  “who’s  in  and  who’s  out”  network  informaLon  side-­‐by-­‐side  with   plan  costs  and  benefits   •  Complete  and  independent:    includes  all  available  plans  –  on  and  off   marketplace   •  Turns  search  process  upside  down  by  starLng  with  the  healthcare   providers  people  know,  trust,  and  want  to  keep   •  Free  and  anonymous   •  DistribuLon:   •  Direct  at  PlanCompass.com  at  no  cost   •  We  are  passionate  that  provider-­‐centric  search  should  be  available  to  all.    As  such,   we  are  willing  to  provide  a  private  label  version  of  PlanCompass  at  no  cost  to  a  not-­‐ for-­‐profit  industry  partner  with  a  broad  and  relevant  audience.    
  • 6. PlanCompass for business •  Helping  businesses  evaluate  provider  network  fit  in  addiLon  to  plan   costs  and  benefits   •  Privately  surveys  employees  for  the  doctors  they  want  to  keep   •  Calculates  provider  network  fit  for  enLre  organizaLon   •  Shows  %  of  doctors  in  every  plan’s  network   •  Show  %  of  employees  with  all  doctors  in  a  plan’s  network   •  Full  quoLng  capability   •  Roadmap   •  Small  group  (<100)  through  early  2016   •  Full  US  footprint  by  12/31   •  Large  group  disrupLon  analysis  in  2016   •  DistribuLon:   •  SaaS  product  direct  to  businesses  (PlanCompass.biz)  at  $1.99  per  employee  (one   Lme  fee)  
  • 7. Cross Carrier Provider Directory •  Have  a  health  plan,  find  a  doctor.   •  One  directory  for  all  carriers  and  plans   •  Single  line  search   •  Minimal  steps  to  acLonable  informaLon   •  IntuiLve  UI  and  fast  results   •  Incorporates  crowdsourced  reviews  (Yelp)   •  Incorporates  plain  language  specialty  search   •  I.e.  “skin”  for  dermatology   •  Machine  readable   •  DistribuLon:   •  Available  to  public  and  private  exchanges,  PEOs,  self  insured  and  others  seeking  a   cross-­‐carrier  soluLon  for  a  monthly  hosLng  fee.  
  • 8. Marketing strategy •  PlanCompass  demand  creaLon   •  Public  relaLons   •  Paid  search   •  Ads  target  those  looking  for  a  health  plan  in  which  they  can  keep  their  doctor   •  Organic  search   •  Referring  sites   •  Social  (Facebook,  LinkedIn,  Twimer)   •  PlanCompass  Pro  (broker  version  of  apps)  demand  creaLon   •  Engaging  a  Field  MarkeLng  OrganizaLon  (FMO).    Efforts  to  include:   •  Sales  calls  to  over  15,000  brokers/agents   •  E-­‐mails  to  every  licensed  agent  and  broker   •  E-­‐mails  to  all  FFM  cerLfied  agents   •  Provider  Directory   •  Direct  sales  
  • 9. Actionable insights The  use  of  PlanCompass  generates  incremental  data  that  can   be  used  by:     •  Regulators  to  measure  and  manage  the  impact  of  increasingly  narrow   networks   •  The  PlanCompass  Index  measures  the  probability  of  consumers  finding  a  health   plan  in  which  their  trusted  doctors  parLcipate   •  Carriers  to  design  and  opLmize  their  networks   •  Aggregated  network  match  and  mis-­‐match  data  can  be  used  to  curate  exisLng   networks  and  to  design  new  networks   •  Individuals  for  powerful  provider  search   •  Captured  provider  adjacencies  can  power  collaboraLve  search   •  “People  in  your  area  who  trust  the  same  doctors  you  do,  trust  these  (fill  in  the  type  of   doctor),  that  are  in  your  plan’s  network.”  
  • 10. Roadmap & Vision •  Expand  the  PlanCompass  dataset  to  include  all  health  plan  networks   (Medicare,  group,  self  insured,  etc.)  resulLng  in  the  first  centralized   provider  network  data  source   •  Incorporate  Lered  networks  and  care  sebngs  to  deepen  the  granularity   of  the  network  data   •  Build  a  provider  centric  ecosystem  to  engage  providers  in  the   verificaLon  of  their  own  data   •  Expand  PlanCompass  to  Medicare  Advantage  market   Make  provider-­‐centric  search  ubiquitous