Where Do We Go from Here?
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Humanitarian OpenStreetMap Team Summit 2016 Keynote September 22, 2016 Brussels, Belgium Some core questions that we need to address as we build a sustainable, vibrant Humanitarian OpenStreetMap Team. Summit.hotosom.org hotosm.org textontechs.com @heatherleson
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Where Do We Go from Here?
- 1. Where do we go from here? HOT Summit 2016 Heather Leson, Board Member September 22, 2016 Brussels, Belgium
- 3. You build HOT. Thank you.
- 6. What are the next steps?
- 7. Community.
- 8. Diversity.
- 10. Be Strategic.
- 12. Governance.
- 15. Working Groups.
- 16. Thank you. @hotosm @heatherleson Icons created by Katja Ulbert.
Notes de l'éditeur
- Good morning. DATA on HOT. This presentation is a Keynote for the HOT Summit 2016 http://summit.hotosm.org/. Since we like data I thought I would start by demonstrating HOT’s reach - twitter 10k, facebook 3736, mailing list 1855, Members 99, member alumni 20, HOT board members over 6 years - 18. And our partnership with Missing Maps - 12983 contributors. We continue to be part of the larger OSM community which is in the millions of contributors. Add to this all the people who collect and consume the data.
- History and Reflection. HOT is 6 years old. Establishing and sustaining an NGO is hard and important work. Consider the key timepoints in our history. If you were to timeline HOT’s efforts and milestones what would they be? Consider activations, tool launches, projects, community items. What is missing from the progression?
- Thank you. HOT exists because of your efforts: Community members, supporters, contributors, funders, business advisors, evangelists, board members, staff, media and, especially, the critics.
- Be a Humanitarian. A few months ago Nathaniel Raymond of Harvard Humanitarian Initiative gave an impassioned talk that we are all humanitarians and that we should not longer label ourselves digital humanitarians. This is a big responsibility. And, we should step up. Humanitarians are here, they have joined us, they support us. It is time that we consider how we can learn more from them and embrace the ‘humanitarian’ aspects of our work.
- HOT and OSM have Won. OS Lessons. At OSCON a few years ago, Tim O’Reilly announced that Open Source has won. He went on to explain that OS was part of the full stack and major companies are using it. (The report: http://www.oreilly.com/programming/free/economic-impact-of-open-source.csp) OSM arrived, activations and beyond. We have inspired many with the wide community activations and our projects. However, we cannot be isolated in this anymore. While HOT and OSM has been recognized and is starting to be fully embedded in the humanitarian cycle, we have much to do to be more successful as a community and organization. How can we be more sustainable? What can we learn from Wikipedia? Sunlight Foundation? Code for America (Code for All)? Public Lab?
- Pay what it takes. Business Matters. HOT is a hybrid. We are an NGO, we are a tech startup, we are a global community. Our mission is to provide training, technology and tools to support humanitarians and economic development. What are our gaps? Stanford Innovation Review published an article about Pay What it Takes - how philanthropy can shift. If the community development and organizational development are so key to the success of an organization, why is that not funded? http://ssir.org/articles/entry/pay_what_it_takes_philanthropy Maybe we need to think about our business model shifting some. We are very fortunate to have some strong businesses in our corner. They fund us, donate so much to our efforts. How can we learn from them?
- Community. Reach potential. Today and at SOTM you will hear about amazing projects and technology. HOT exists because of all these people, their focal points and efforts. In order to be more sustainable and to grow, we need to expand the circle. Youthmappers is an exciting project. How can we create an ecosystem and space for non-mappers to help build HOT? Right now we have a closed circle. With such a high volume of supporters and followers, we have the reach potential. Now that HOT is hiring a Community Manager, this will help us focus. The Nepal earthquake response had over 9000 contributors. What if we were set up with onboarding and engagement to really pivot HOT to welcome them to keep contributing? I like to think of communities as a buffet. How can we make it feasible for people to contribute a wide range of skills over their timeline and efforts? Sadly, our community has a high degree of burnout. This is something that occurs in the humanitarian and open source space.
- Diversity. For 3 geo communities we have between 11 - 14% women. With some allies, we have been investigating diversity in geo communities. The data is: HOT 14% women, OSMF 11%, OSGEO 12%. This got me thinking so I contacted leaders within the larger OS community. Turns out that there is no data or metrics or standard processes to show progress. We are saying that we need this, but we are not applying our know how and/or programmes in a directed way. If HOT is to be truly representative, then we need more efforts on this front. It comes down to diversity of styles too. Honestly, as a woman leader in HOT for the past 4 years, I have had to justify my contributions. I have had to say that doing more than mapping matters. Communications styles and types of contributions should be respected. Every interaction is a gift. I should add that Missing Maps has a high volume of women contributors. And, HOT’s Board and Staff have a high number of women - Staff 40% women (thanks in part to Kate's work in Indonesia), training participants in Indonesia approached 50% female this year, and were at or above 50% in Tanzania. Board - 3 of 5 members are women.
- Global Reach. Language. Diversity is far more than gender and community contribution roles. The Summit team did an incredible job with support of our funders to ensure that participants from all around the Globe could attend. When we reviewed all the presentation ideas, I was blown away by all the projects that I had not heard of by people that I want to meet. Because of timezones and communication styles and spaces, we do have to rethink how we can support a more inclusive community. But more over, how can we localize our communications channels, training zones, tools and organization. HOT has the potential really do this with asynchronous tools and working groups. But, what else can we do to keep buidling?
- With purpose. Be strategic. Each of you are leaders. We need your help. All of these items bring me to the most important point I want to make: HOT (that means all of us, individuals, organizations and beyond), need to get super strategic on how we become sustainable and inclusive. What are the future opportunities for HOT? How can we drive the change rather than be driven by it? While we are here together in person, let’s all start talking about the big visions. The Board and ED have a goal to renew this effort this year. So, give us your input. We will definitely be circling back online as we tighten plans.
- Frameworks. Systems thinking. Organizational Development. Frameworks like the SDGs are important. It is a guide for how we can make a difference. What are the frameworks that we can create to achieve these and other goals? Right now we have an “operations” board. In fact, it has been an ops board since inception. It is time to build a sustainable organization to stitch all the moving parts into a cohesive framework and to graduate to a strategic board and strategic community. This is really the way that we can have long term impact.
- Governance. We have made some large movement on adjusting our governance in the past year. Our Code of Conduct and the adjudication was delivered. The next big topics are really about how we can be more sustainable and inclusive. The Governance Working Group is reviewing advisory council processes and considering membership structures that serve the next era of HOT. Being strategic means that we have to consider how we can frame ourselves for what both the community and the organization needs.
- Training. Technology. HOT is known for our training programmes and technology delivery. These are possible because we are so fortunate to have such dedicated and skilled volunteers and staff. What is the next technology we need to create? How can we evolve our training programmes and community programmes to use the skills we have to grow a global reach of diverse skills and people? What can we learn from other global communities? How can researchers help us assess our impact and identify items that need work?
- Communication. Fundraising. In order to achieve some of these goals we need to really rethink our communication (narratives, storytelling, shared spaces) to grow from organic to purposeful. By doing this we can build on each other’s skills. When I mentioned business models previously, it comes from a desire to see HOT grow fundraising donations to more crowdsourced efforts. It is amazing that foundations and donors help, but the donation models could really adjust to capitalize on our reach. This can help us fund the sustainability that we aspire to achieve.
- Working Groups. Again, HOT exists because of you. The way forward is strong working groups to help the board and organization deliver on these efforts. While we are here, consider how you can shape HOT and what you think HOT needs to do next? Even if you don’t join a working group, please join us at the community cafe to give some input.
- To sum, we have come far as individuals and projects. Now it is time to grow as a community and organization. Each of these questions I ask because I know that some of you might be asking what happens next. You are right to ask. But if you do have some spare cycles, build with us. Thank you. Icons by Katja Ulbert.