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Business English ,[object Object],[object Object]
Business Letters
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Overview of Letter Parts ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Dateline and Letter Address ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],One space before Zip Code Include personal title
Salutation ,[object Object],[object Object],[object Object],No punctuation following the salutation
Proper Salutations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Letter Parts ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Block Letter Style ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Letter Placement Table
Centering Letter on Page File  Page setup Layout tab Vertical alignment Center
Print Preview ,[object Object],[object Object]
Steps to Creating a Letter ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Detail ,[object Object],[object Object],[object Object],[object Object]
Format ,[object Object],[object Object]
Format ,[object Object],[object Object],[object Object]
Sample: Business letter  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Letters and Memos ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Business Memo
Memo ,[object Object]
What is a memo? ,[object Object],[object Object],[object Object],[object Object]
Memo versus Letter ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Memo: Audience and Purpose ,[object Object],[object Object]
Format ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Format, con’t ,[object Object],[object Object],[object Object]
Format, con’t ,[object Object],[object Object],[object Object]
Format, con’t ,[object Object],[object Object],[object Object],[object Object],[object Object]
Format, con’t ,[object Object],[object Object],[object Object],[object Object],[object Object]
Format, con’t ,[object Object],[object Object],[object Object]
Styles notes ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Keep in mind ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Memo assignment/Presentation ,[object Object],[object Object],[object Object],[object Object],[object Object]
Memo: Parts of a Memo ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Parts of a Memo ,[object Object],[object Object],Heading
In the heading, be Sure to…  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Heading Segment ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Memo Heading ,[object Object],[object Object],[object Object],[object Object]
Business Memo ,[object Object],[object Object],purpose of  writer needs of  reader ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Or Both
Opening Segment ,[object Object]
Opening ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Context ,[object Object],[object Object],[object Object]
Task Segment ,[object Object],[object Object],[object Object],[object Object],[object Object]
Summary Segment ,[object Object]
Summary  (for longer than 1 page) ,[object Object],[object Object],[object Object],[object Object],[object Object]
Discussion Segments ,[object Object]
Discussion ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Closing Segment ,[object Object],[object Object]
Closing ,[object Object],[object Object],[object Object],[object Object]
Attachments ,[object Object],[object Object]
Dear Sophia:  It was great talking to you on the phone the other day, and I want to confirm the arrangements we made for the fashion shoot.  As we briefly discussed, the shoot will feature all of your upcoming Spring Kuku Designs collection, and we will be using the Central Park Zoo for our location. We are supplying all models, props and equipment, and we will be picking up all clothing from you on September 25 -- a list of which you will be sending me this week (as we arranged).  I will call you as soon as I receive your clothing list. At that time, I would love for us to have lunch together. Looking forward to hearing from you.  Yours truly,  Pat Klodowsky  <or insert signature> cc: Max Photo Inc. Encl: Detailed location site for shooting  TO:  FROM:  DATE:  SUBJECT:  Sophia Hawkins, Fashion Director, Kuku Designs  Pat Klodowsky, Editor, BeeBop Magazine  September 10, 1994  Fashion shoot on October 3, 1994
To: Robert Smith,Manager  From: Dina Hu, Secretary Subject: Reply to Our Inquiry for Jinhua Hams Date: June 25, 2007 There was a call for you from Chen Shengde, Assistant Manager of Jinhua Ham Company. He says they have received our inquiry about supply and price of Jinhua hams. He quotes as follows: 1. They can supply to us superior hams,packed in in standard export cardboard cartons. The quantity is five thousand metric tons. 2. The price is US $ xxx per metric ton, free alongside ship, Ningbo. 3. Two weeks after they received the letter of credit, they will send them by the first available ship to our country direct. 4. 100% by irrevocable and confirmed letter of credit to be opened in their favor through one A1 bank in Singapore and to be drawn at sight. Please call me (ext. 8970) if you have any questions.

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  • 51. Dear Sophia: It was great talking to you on the phone the other day, and I want to confirm the arrangements we made for the fashion shoot. As we briefly discussed, the shoot will feature all of your upcoming Spring Kuku Designs collection, and we will be using the Central Park Zoo for our location. We are supplying all models, props and equipment, and we will be picking up all clothing from you on September 25 -- a list of which you will be sending me this week (as we arranged). I will call you as soon as I receive your clothing list. At that time, I would love for us to have lunch together. Looking forward to hearing from you. Yours truly, Pat Klodowsky <or insert signature> cc: Max Photo Inc. Encl: Detailed location site for shooting TO: FROM: DATE: SUBJECT: Sophia Hawkins, Fashion Director, Kuku Designs Pat Klodowsky, Editor, BeeBop Magazine September 10, 1994 Fashion shoot on October 3, 1994
  • 52. To: Robert Smith,Manager From: Dina Hu, Secretary Subject: Reply to Our Inquiry for Jinhua Hams Date: June 25, 2007 There was a call for you from Chen Shengde, Assistant Manager of Jinhua Ham Company. He says they have received our inquiry about supply and price of Jinhua hams. He quotes as follows: 1. They can supply to us superior hams,packed in in standard export cardboard cartons. The quantity is five thousand metric tons. 2. The price is US $ xxx per metric ton, free alongside ship, Ningbo. 3. Two weeks after they received the letter of credit, they will send them by the first available ship to our country direct. 4. 100% by irrevocable and confirmed letter of credit to be opened in their favor through one A1 bank in Singapore and to be drawn at sight. Please call me (ext. 8970) if you have any questions.