3. Product
Functional scope
Functional Fit
Proven for the local market?
Connectivity
What programming standards are supported
Customizing or programming
What interfaces are provided?
Which languages are standard?
Reporting functionality
4. Partner
Culture
Company size
Customer Approach
Industry experience
Vision supplier on the industry
Percentage own employees and hired
Customerlist
5. Process
Project type
Development, green field, template
Project method
Agile, Prince2, Partner specific, Template/roll out
Transparency, Inspection, Adaption
Scope management / Change management
Accountability and Responsibility
Partnership or customer-supplier
Automated versus hands-on (conversions, testing)
OTAP?
6. Price
Fixed Price, ceiling based, time boxing, spent-time
Project and license
Scope included
Cost for changes
Rates for additional functionality
Rates for additional post-project licenses
Annual costs
Prices for upgrades and support
Contract duration and ending process
Garantees
7. Post-implementation
Support and incident management
Change management
Version control
Migration to new releases
Template
Development process
Roadmap management
Training new employees
Guarantees
Dependency