1. HEIDI M. SMITH
1082 Pennsylvania Ave # 305
San Francisco, CA 94107
415.577.0472
heismi2002@yahoo.com
http://www.linkedin.com/in/heidimsmithsanfrancisco
Objective: Passionate, well-networked, experienced Talent Acquisition/HR Partner seeking to help a premier business grow their
talent and company buy finding top talent and “A players”
MA in HR Management 10 plus years in HR
Results driven recruiter Membership Director for non profits
Heavy San Francisco networker Creating HR and hiring infrastructure
PROFESSIONAL EXPERIENCE
TriNet/PEO 3/2010-current
$220 million dollar privately owned company that partners with small businesses and provides HR outsourcing
Senior Corporate Recruiter/Talent Acquisition (Contract)
Led and drove full recruiting efforts for company’s “Nationals Sales Team” expansion
• Sourced and hired more than 19 candidates within 4 months (senior level sales consultants that were top performers from
competitors, social media and networking)
• Increased candidate-recruiting production more than 300% within month
• Drive recruiting efforts by partnering with 12 “Regional Director of Sales” increasing time to fill ratios and exceeding monthly
goals
• Create offer letters, help with negotiations and on boarding of new employees
• Partner and coach hiring managers on various interview mythologies (TopGrade), interpreting behavioral assessments and using
Salesforce
• Increase quality of candidate pipeline by developing new sourcing strategies with hiring managers (social media, Internet
sourcing, networking, referral program and cold calling passive candidates)
• Developed an improved employee referral program and launched various referral campaigns
• Helped develop and implement metrics, processes and goals for team based on hiring needs and region.
• Trained Directors on the new interviewing process (Top Grading Methods) and behavioral/personality assessments
Administaff, Inc/PEO 3/2006-2/2010
$2 billion publicly owned company that partners with small and medium sized businesses and provides HR outsourcing
Senior Corporate Recruiter
Led and drove full recruiting efforts for corporate regional sales and partnered with clients on developing recruiting infrastructure
as wells as source and hire candidates
• Sourced and succeeding quarterly higher goals each year for corporate hiring managers across the U.S.
• Sourced and hired sales consultants for underperforming region (region was top in company end of 2009)
• Successfully helped create and implement recruiting and hiring infrastructure for 5 clients increasing candidate pool
• Drove entire recruitment and hiring process and coached internal managers with interviewing and hiring decisions.
• Designed and implemented various rewards and recognitions initiatives programs that increased employee morale
• Created company’s first “Recruiting/Hiring Guidebook” for corporate managers
• Launched company social media techniques that generated more candidates and business leads.
• Helped develop and implement metrics, processes and goals for team based on hiring needs and region.
• Promoted after 1 year into a corporate senior role, top performer in 2007 and recognized in 2008 & 2009.
• Nominated and completed company’s first 12 month “Accelerated Leadership Development” training program
City of San Francisco 09/2005-4/2006
Position created to assist in the Workforce Development Division to create and revamp various programs, train employees on a new
computer software, create Workforce Development Committees to support San Francisco’s workers and industries
2. Human Resource Generalist/Employment Specialist (contract position)
• Trained a department of 30 employees on new department computer database by coordinating training activities and schedule
for 3 month time period (trained employees ahead of time plan)
• Created “Workforce Committee “and implemented monthly meetings with no budget and little resources that required buy in
from 30 different stakeholders (peers up to Directors)
• Created and edited department newsletter and meeting notes distributed to all divisions which eliminated communication
disconnect that reduced inquiry and created more training events and career fairs
• Coordinated workforce and economic development efforts to support San Francisco’s workers and industries
• Helped created 6 in house career fairs, participate in community outreach programs and planning events resulting in putting
job seekers to work, in training and business awareness
Kaiser Permanente 05/2005-09/2005
Recruiter that managed full recruiting cycle, responsible for posting positions, sourcing, screening, interviewing and referring job
candidates for various medical and administrative positions
Recruiter (contract position)
• Increased hires to over 95%
• Consulted with 20-30 hiring managers and directors to identify and analyze departmental needs for training, hiring,
reorganization and technical assistance programs.
• Developed policy and procedure recommendations for employee relations in compliance with local, state, and federal laws.
• Provided ongoing evaluation of training programs, made recommendations on job retention, return on investment, and what’s
working in the Bay Area.
• Established new process for streaming background check resulting in increase in offers to candidates.
Irwin Army Community Hospital 03/2003 –02/2004
Supervisor in a Behavioral Health Department that provided counseling programs to active duty soldiers and their families.
Training Officer/Program Planner (contract position)
• Promoted and given additional responsibilities within three months of start date
• Implemented a new employee orientation program, employee training files, and compliance for a department of 25-30
employees.
• Supported a department of up to 30 employees
• Created hospitals first fundraising committee for holiday ball resulting in kind donations from ten local businesses
• Coached and supervised four to six personnel in career and performance (three promoted quickly under my supervision)
• Attended various community and national career fairs for recruitment needs.
• Advised and consulted supervisors and management on employee related issues (promotions, terminations, disability etc.).
Priority Personnel Inc . 07/2000-03/2003
Small privately owned staffing company that provided temporary and permanent employees to small, medium, and large companies
throughout local area
Staffing Coordinator/Recruiter
• Managed full-service recruiting, applicant screening, selection and offer process, and planning of employee-related
orientation and programs.
• Designed, implemented and managed candidate orientation and interviewing process which improved productivity and
applicant flow by 150%
• Promoted after two months in position and giving increased responsibilities.
EDUCATION
Texas State University, San Marcos, TX
• Master of Science, Human Resource Management (4.0) (completed 2003)
• Bachelor in Liberal Arts, Psychology and Business Administration (3.2) (completed 2000)
PROFESSIONAL AFFILIATIONS
Northern California Human Resource Association: 2006-present
Served on board as Membership Chair from 12/2006-12/2008
Toastmaster’s Golden Gate Chapter 2008-present
Served on board as Membership Chair from 6/2008-12/2008
Commonwealth Club Member: 2006-present