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H. Gous, C. Schutte
   October 2009
My personal interest:




 How can the performance
  of the innovation process
      be improved with
technological infrastructure?
Agenda

1. The Knowledge Network approach

2. Critical consideration

3. The Systems Architecture approach
Strategy                                     Information and Knowledge


                   People and Culture                             Organization structure and processes



      Phase 1: Identifying opportunities and                            Phase 2: Commercialize by developing,
         creating a prospects portfolio                                       deploying and exploiting




 Opportunity
identification                         Concept
                                                                                      Refinement
                   Concept           feasibility
                                                      Portfolio      Deployment          and          Exploitation
                   defintion             and
                                                                                     formalisation
    Idea                            refinement
 generation




                                               Internal Environment

                                               External Environment

                                                                                                            Du Preez, Louw (1)
Management Systems
   Facilitating                        Corporate Culture
   Conditions
                    Organizational Struture




 Knowledge Work
   Processes




Knowledge Network
   Architecture




                                                           Seufert (4)
Pre-competitive                                Competitive


Knowledge
                     Public Domain                Private Domain                 User Domain
 Domain



Knowledge
                 Create                        Identify &                         Obtain value
   Supply                       Disseminate                          Apply
               Knowledge                        Collect                              from
   Chain                        Knowledge                          Knowledge
                 (R&D)                        Knowledge                           Knowledge
with outputs




                       Universities               Single Enterprises               Market
Knowledge
  Role-          Science and Technology
 players/                                            Competitors
                       Institutions
 Sources/
 Domains
                   Government Bodies                   Suppliers




                                                                                   Du Preez & Louw (2)
Pre-competitive                                Competitive


 Knowledge
                       Public Domain                Private Domain                       User Domain
  Domain



 Knowledge
                   Create                        Identify &                               Obtain value
    Supply                        Disseminate                          Apply
                 Knowledge                        Collect                                    from
    Chain                         Knowledge                          Knowledge
                   (R&D)                        Knowledge                                 Knowledge
 with outputs




                         Universities               Single Enterprises                      Market
 Knowledge
   Role-           Science and Technology
  players/                                             Competitors
                         Institutions
  Sources/
  Domains
                     Government Bodies                   Suppliers



  Integrated
  Knowledge
   Network:
 Organization
of Role-payers




                                                                      Du Preez & Louw (2), Schutte & Du Preez (3)
Support for Knowledge Work
                                  Support for full
    Processes within in an
                               Innovation Life Cycle
Integrated Knowledge Network
Support for Knowledge Work
       Processes within in an
                                                                 Technology
   Integrated Knowledge Network            Support for full     Requirements
                                        Innovation Life Cycle

Knowledge Network     Knowledge
   Architecture      Work Processes                               Online Environment
                                                                  Network Model
                       Socialization
    Online                                                        Knowledge Objects
  Environment
                                                                  Taxonomy
                      Externalization
  Knowledge
   Objects                                                        Querying
                      Systematization                             Messaging
   Multiple
 Organizations                                                    Navigation, Layout
                      Internalization
                                                                  and Theme
Idea Phase        Concept Phase                           Project Phase




 Opportunity
identification                Concept
                                                                    Refinement
                Concept     feasibility
                                          Portfolio   Deployment       and         Exploitation
                defintion       and
                                                                   formalisation
    Idea                   refinement
 generation
Support for Knowledge Work
       Processes within in an
                                                                 Technology
   Integrated Knowledge Network            Support for full     Requirements
                                        Innovation Life Cycle

Knowledge Network     Knowledge
   Architecture      Work Processes                               Online Environment
                                                                  Network Model
                       Socialization
    Online
                                              Idea Phase          Knowledge Objects
  Environment
                                                                  Taxonomy
                      Externalization
  Knowledge
                                            Concept Phase         Querying
   Objects

                      Systematization                             Messaging
   Multiple
                                             Project Phase
 Organizations                                                    Navigation, Layout
                      Internalization
                                                                  and Theme
Messaging      Navigation, Layout and Theme


   Taxonomy                   Querying


            Knowledge Objects


              Network Model

            Online Environment
Messaging                 Navigation, Layout and Theme
                                       Color
Messaging       Token                                     DHTML Menu
                                       Panels
Privatemsg      Notifications                              OG Blueprints
                                       Path



         Taxonomy                                Querying
          Taxonomy                            Views          Search



                         Knowledge Objects
  Tracker       Input formats
                                 Comment              Organic Groups
  Upload        TinyMCE
                                 Forum                Organic Groups
  Blog          Documents                                 Forum
                                 VotingAPI
  Book          Profile                                Organic Groups
                                 Fivestar               User Roles
  Poll          Bio




                           Network Model
                           Drupal core

          Webserver enabling Online environment
The right things.

Consider:

... the Knowledge Network approach?
... the improvement in innovation capability?
... user requirements?
... ubiquitous and complex nature of business information?
... organisational scenarios?
with Prof. Niek du Preez




                                                Information
                                                  systems



                     3                   1
  Organisational
scenarios based on

 Innovation                   2
  Capability                                           Innovation
   Maturity                                             Life Cycle
Innovation
                                                                                                   life cycle



               Opportunity
              identification                Concept
                                                                                  Refinement
    Process                   Concept
                              defintion
                                          feasibility
                                             and
                                                        Portfolio   Deployment       and         Exploitation
                                                                                 formalisation
                  Idea                   refinement
               generation




      Roles




Information
   system
    layers
Innovation
                                                                                                    life cycle



                Opportunity
               identification                Concept
                                                                                   Refinement
    Process                    Concept
                               defintion
                                           feasibility
                                              and
                                                         Portfolio   Deployment       and         Exploitation
                                                                                  formalisation
                   Idea                   refinement
                generation




      Roles

Information

Applications

Technology


Information
   system
    layers
Innovation
                                                                                                    life cycle



                Opportunity
               identification                Concept
                                                                                   Refinement
    Process                    Concept
                               defintion
                                           feasibility
                                              and
                                                         Portfolio   Deployment       and         Exploitation
                                                                                  formalisation
                   Idea                   refinement
                generation




      Roles

Information

Applications

Technology


Information
   system
    layers
Innovation
        capability                                                 Strategy                          People and
                                    5                                                                  Culture
         maturity            4                                                                                             Innovation
                         3                     Information and                    Organisational
                   2                              Knowledge                          support                                life cycle
               1




                    Opportunity
                   identification                      Concept
                                                                                                    Refinement
    Process                             Concept
                                        defintion
                                                     feasibility
                                                        and
                                                                      Portfolio    Deployment          and         Exploitation
                                                                                                   formalisation
                          Idea                      refinement
                       generation




      Roles

Information

Applications

Technology
Information
   system
    layers
References


(1) Du Preez, N.D., Louw, L. 2008, “A Framework for Managing the Innovation Process”,
   PICMET ’08.
(2) Du Preez, N.D., Louw, L. 2007, “Managing the Knowledge Supply Chain to Support
   Innovation”, COMA’07 International Conference on Competitive Manufacturing.
(3) Schutte, C.S.L, Du Preez, N.D. 2008, “Knowledge Networks for Managing Innovation
   Projects”, PICMET ’08.
(4) Seufert A, von Krogh G, Bach A. 1999, "Towards knowledge networking", Journal of
   Knowledge Management, Vol 3 1999, pp. 180-190.

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Improving innovation processes with knowledge networks

  • 1. H. Gous, C. Schutte October 2009
  • 2. My personal interest: How can the performance of the innovation process be improved with technological infrastructure?
  • 3. Agenda 1. The Knowledge Network approach 2. Critical consideration 3. The Systems Architecture approach
  • 4. Strategy Information and Knowledge People and Culture Organization structure and processes Phase 1: Identifying opportunities and Phase 2: Commercialize by developing, creating a prospects portfolio deploying and exploiting Opportunity identification Concept Refinement Concept feasibility Portfolio Deployment and Exploitation defintion and formalisation Idea refinement generation Internal Environment External Environment Du Preez, Louw (1)
  • 5.
  • 6. Management Systems Facilitating Corporate Culture Conditions Organizational Struture Knowledge Work Processes Knowledge Network Architecture Seufert (4)
  • 7. Pre-competitive Competitive Knowledge Public Domain Private Domain User Domain Domain Knowledge Create Identify & Obtain value Supply Disseminate Apply Knowledge Collect from Chain Knowledge Knowledge (R&D) Knowledge Knowledge with outputs Universities Single Enterprises Market Knowledge Role- Science and Technology players/ Competitors Institutions Sources/ Domains Government Bodies Suppliers Du Preez & Louw (2)
  • 8. Pre-competitive Competitive Knowledge Public Domain Private Domain User Domain Domain Knowledge Create Identify & Obtain value Supply Disseminate Apply Knowledge Collect from Chain Knowledge Knowledge (R&D) Knowledge Knowledge with outputs Universities Single Enterprises Market Knowledge Role- Science and Technology players/ Competitors Institutions Sources/ Domains Government Bodies Suppliers Integrated Knowledge Network: Organization of Role-payers Du Preez & Louw (2), Schutte & Du Preez (3)
  • 9. Support for Knowledge Work Support for full Processes within in an Innovation Life Cycle Integrated Knowledge Network
  • 10. Support for Knowledge Work Processes within in an Technology Integrated Knowledge Network Support for full Requirements Innovation Life Cycle Knowledge Network Knowledge Architecture Work Processes Online Environment Network Model Socialization Online Knowledge Objects Environment Taxonomy Externalization Knowledge Objects Querying Systematization Messaging Multiple Organizations Navigation, Layout Internalization and Theme
  • 11. Idea Phase Concept Phase Project Phase Opportunity identification Concept Refinement Concept feasibility Portfolio Deployment and Exploitation defintion and formalisation Idea refinement generation
  • 12. Support for Knowledge Work Processes within in an Technology Integrated Knowledge Network Support for full Requirements Innovation Life Cycle Knowledge Network Knowledge Architecture Work Processes Online Environment Network Model Socialization Online Idea Phase Knowledge Objects Environment Taxonomy Externalization Knowledge Concept Phase Querying Objects Systematization Messaging Multiple Project Phase Organizations Navigation, Layout Internalization and Theme
  • 13. Messaging Navigation, Layout and Theme Taxonomy Querying Knowledge Objects Network Model Online Environment
  • 14. Messaging Navigation, Layout and Theme Color Messaging Token DHTML Menu Panels Privatemsg Notifications OG Blueprints Path Taxonomy Querying Taxonomy Views Search Knowledge Objects Tracker Input formats Comment Organic Groups Upload TinyMCE Forum Organic Groups Blog Documents Forum VotingAPI Book Profile Organic Groups Fivestar User Roles Poll Bio Network Model Drupal core Webserver enabling Online environment
  • 15. The right things. Consider: ... the Knowledge Network approach? ... the improvement in innovation capability? ... user requirements? ... ubiquitous and complex nature of business information? ... organisational scenarios?
  • 16. with Prof. Niek du Preez Information systems 3 1 Organisational scenarios based on Innovation 2 Capability Innovation Maturity Life Cycle
  • 17. Innovation life cycle Opportunity identification Concept Refinement Process Concept defintion feasibility and Portfolio Deployment and Exploitation formalisation Idea refinement generation Roles Information system layers
  • 18. Innovation life cycle Opportunity identification Concept Refinement Process Concept defintion feasibility and Portfolio Deployment and Exploitation formalisation Idea refinement generation Roles Information Applications Technology Information system layers
  • 19. Innovation life cycle Opportunity identification Concept Refinement Process Concept defintion feasibility and Portfolio Deployment and Exploitation formalisation Idea refinement generation Roles Information Applications Technology Information system layers
  • 20. Innovation capability Strategy People and 5 Culture maturity 4 Innovation 3 Information and Organisational 2 Knowledge support life cycle 1 Opportunity identification Concept Refinement Process Concept defintion feasibility and Portfolio Deployment and Exploitation formalisation Idea refinement generation Roles Information Applications Technology Information system layers
  • 21. References (1) Du Preez, N.D., Louw, L. 2008, “A Framework for Managing the Innovation Process”, PICMET ’08. (2) Du Preez, N.D., Louw, L. 2007, “Managing the Knowledge Supply Chain to Support Innovation”, COMA’07 International Conference on Competitive Manufacturing. (3) Schutte, C.S.L, Du Preez, N.D. 2008, “Knowledge Networks for Managing Innovation Projects”, PICMET ’08. (4) Seufert A, von Krogh G, Bach A. 1999, "Towards knowledge networking", Journal of Knowledge Management, Vol 3 1999, pp. 180-190.