This document provides an overview and highlights of the Cookie Sale Program Manager training. It covers objectives of the training, safety procedures, incentives for 2011, how to earn service unit bonuses, initial order taking process, booth sales, use of the eBudde system to manage orders and inventory, and financial procedures. The training emphasizes what is new this year and prepares Cookie Sale Managers to train Troop Cookie Managers.

1. SERVICE UNIT COOKIE
MANAGER TRAINING

2. Objectives
• To provide you with an overview of the
Cookie Sale Program
• To emphasize what is new this year
• To provide general information on the
eBudde system
• To answer questions that you may have
• To prepare you to train TCM

3. Training/Safety
• Read the manual completely
• All Troop Cookie Managers must attend
training
• Safety concerns
• Emergency crisis procedures

4. 2011 Highlights
• Service Unit Bonus
• TCM Incentive
• Pending cupboard orders
• Cookie Rally
• Initial order taking begins Dec. 30, 2011
• Initial Order Incentive
• New Incentive Level
• Girl Tab Format

5. Service Unit Bonus
• Service units have an • In additional to the $100
opportunity to earn a up earned each Service unit
to $200 bonus to be used has a chance to earn an
for service unit events or additional incentive by:
programs! – 5% increase over last years
• If the Service Unit Cookie total sale ( additional
$50.00)
Manager maintains the
– 10 % increase over last
number of packages sold years total sale ( additional
last year and meet the $100.00.
requirements found on
page 10 or manual, they
can earn $100.00 bonus.

6. TCM Incentive
• NEW!! As a token of our
appreciation all TCM’s
that meet all deadlines
and turn in all paperwork
will receive a Volunteer
Tote Bag.
• This feature will be
turned on in ebudde after
March 9th so SUCM can
order one for each troop
that qualifies.

7. Council-wide events
• Cookie Rally
– January 7, 2012

8. Initial Order Taking
• Begins on December 30, 2011. This allows
time for girls to sell over the holidays!
• Girls will take orders on order cards and turn
them in to the TCM by January 14, 2012, or a
date set by them.
• After initial orders are completed, girls will
continue to sell using the Goal Getter Order
Card.

9. Initial Order Incentive
• Girls who have
sold an initial
order of 175
packages will earn
the Fleece Blanket
with carrier

10. New Level / Incentives
• 750 packages – 100th
Anniversary Floating
Charm
• 1500 Digital Camcorder
• 3000 packages – iPad2

11. Entering Additonal Girl Cookie Orders

12. Warehouse Pick-ups: Feb. 3-4
• Service units can choose to pick up their cookies at the
warehouse.
• Service units will be assigned a time; troops will be scheduled
in 15-minute increments.
• Benefits:
– Get your cookies earlier
– No waiting for delivery truck
– Help loading cookies into your vehicle!
• Troops will place a sign with their service unit name or
number and their troop number on their windshield (bold
writing, please).

13. Delivery & Accountability
• Direct Deliveries – February 6th – 8th
• Delivery dates will be determined by delivery agent
based on location and size of order. You will be
notified of delivery dates for your area.
• Choose a site accessible for large trucks.
• Pick a place with some shelter to load under if possible.
• Watch carefully for damaged cases and do not accept
them.
• Count cookies carefully. Once you sign for them, no
changes can be made.

14. Booth Sales
• Begin February 10, 2012, starting at 3:00 pm not
before.
• Encourage troops to have booth sales to
increase troop sales.
• All booths sales in eBudde will be uploaded to cookie
locator website:
http://cookielocator.litttlebrownie.com
• To help you advertise your troop booth sale, we
encourage troops to call the Cookie Hotline at
1-800-734-4541 ext. 412. Troops will leave messages
stating their booth location, time, and date.
• Be sure to go over booth guidelines and tips in the
Cookie Sale Program Manual.

15. Booth Sales

16. Warehouse & Cupboards
• Open February 10, 2012
• Going to the warehouse or cupboard, you
must have the following:
– Cookie Identification Card
– Photo identification
– Pending order receipt (printed off ebudde)
• You may go to any cupboard in the Council
area to pick up cookies.
• Cookies can be checked out by cases only.
• Damaged cookies may be swapped only at
the service center nearest you.

17. Pending Orders
• When a pending order is placed, the parties
involved will receive an email. In addition, the
delivery agent will see a message on their
dashboard that they have new pending
transactions
• Pending orders help us manage inventory

18. Financial Procedures
• All transactions require receipts.
• Troops must not release cookies without a
signed parent permission form and signed
receipt for the cookies (retain all paperwork).
• Required ½ payment
• SUCM requirements
• Final payment
• If a parent does not turn money in to troop:
– certified letter
– receipts/signed parent letter

19. BREAK

20. eBudde
• This is the online system that helps troops,
service units, and the Council manage all
aspects of the Cookie Sale Program.
• All troops need to enter their information into
eBudde.
– This is how cookies, incentives, recognitions, and
payments are tracked.
– Troops should regularly check their sales report to
check their progress during the sale. Discrepancies
should be reported to SUCM.

21. Ebudde (continued)
• Each user is given access based on their needs
(determined by Council).
• SUCMs will have access to their service unit
information and all of their troops’ information.

22. First-time user must change password and enter
personal information.

23. Service Unit Dashboard

24. Navigating the System
Navigation Tree Entry Form Tabs
Navigation Tree – Displays service unit name and troop
numbers.
Entry Form Tabs – Tabs are selected for you to perform
the actions needed. The tabs display forms for troops are
different than for the service unit.

25. Service Unit Contact Information

26. Service Unit Settings
Information keyed here is for
the service unit dashboard.

27. Service Unit Settings (continued)

28. Email

29. Service units may add troops.
Add a Troop – allows you to enter troop data one troop
at a time.
Add up to 11 Troops – allows you to enter 11 troops at a
time.
NOTE: You may hit either one of these buttons as many times as
needed.

30. Troop information may be entered and updated
by the service unit.

31. As you add troops, the system will update the
navigation tree. You will also be allowed to
change and/or delete troop information.

32. Editing a Troop

33. Delivery Stations

34. Troops Tab
Unsubmit Option – Available to correct mistakes before Council order is
submitted. Once Council has submitted, no changes can be made.
Unsubmit All Cookie Orders – This will unsubmit all troop cookie orders if
necessary to allow troops to resubmit.
Unsubmit All Initial and Final Incentive Orders – This will unsubmit all troop
incentive orders if necessary to allow troops to resubmit.

35. Service Unit Submit Order to Council

36. Incentives Tab
Incentive orders are entered at the girl or troop level. The service unit role is to monitor
the entry of incentive orders and submit the order to the Council.

37. Service Unit Recap Reports
All reports download to Microsoft Excel

38. Dashboard Troop Messages & Deadlines

39. Entering Girl Information

40. Entering Troop’s Cookie Order –
Entering by Girl
For girl orders, click on the girl’s name and double-click at the bottom of the
screen to enter.

41. Troop Girl Initial Orders
Save – Save worksheet and continue adding information.
Submit ORDER – Submit order to service unit. CANNOT make changes once
this is done.

42. Delivery Information

43. Delivery Confirmation Page

44. Bubble/Dot/Circle Report

45. Ordering Cookies from the Cupboards
or Warehouses
• Locations to pick up additional cookies can be
found in your manual.
• NEW – You may place a pending order through
eBudde. Please call cupboard contact to let them
know you have a pending order.
• NEW - When a pending order is placed, the parties
involved will receive an email. In addition, the delivery
agent will see a message on their dashboard that they
have new pending transactions
• Benefit:
– Inventory can be managed based on cookies to be
picked up. If additional cookies need to be
ordered, this can be done earlier.

46. Pending Cupboard Orders
Product Transaction Form

47. Pending orders

48. Entering Additonal Girl Cookie Orders

49. Troop Award Order by Girl – Automated

50. Deposits

52. Service Unit Recap

53. Award Reporting

54. Manuals

55. Demonstration Site
• Web address –
http://ebdemo.litttlebrownie.com
• Login will be your email as set up by Council.
• No email sent in the system.
• Can perform all functions in the system just
like the live site.
• See Council for further information.