2. Dad.. a little help?
Ca#um.. What have you done this time?
George Best R.I.P.
Tuesday, 31 May 2011
3. We understand you’ve got to do what you’ve GOT to do.
But you’ve gotta learn $om the man himself. He’s got
away $om it a# through a simple thing ca#ed
Consumer Relationship Management.
Pssst.. in your case? Just ‘relationship management.’
Tuesday, 31 May 2011
4. CRM
It is a# about interacting with your
ladies. They’ve a# got different needs
and wants. Surely you know that.
CRM a#ows you to keep track of
which lady loves what. That way,
you won’t ever get caught giving a
rather poor service again!
Tuesday, 31 May 2011
6. Ladies. Ladies.Ladies.
It is important that you get
this right. Through CRM,
your credibility increases.
The ladies would believe you
more than anyone else. We know
you’re good at what you do.
You’# also know what you could be
doing next. With an organised CRM,
you can plan ahead.
Also..
Tuesday, 31 May 2011
7. CRM doesn’t only have to consist of the ladies
you’ve had your fun with. It’s also useful to keep
your CRM up to date, so you won’t mess up.
Imagine what would happen to Old Nancy here
when she takes over sexy Nina the receptionist at
the client’s office.
Tuesday, 31 May 2011
8. Your Little Black
Bible
Keeping track is KEY.
By organising your little black book with:
Name
Location
Agenda
That’s a# you need to keep yourself at bay.
If anything was to go wrong, treat this
as your bible. You’# know what to do
then.
Tuesday, 31 May 2011
9. Your ‘agents’ would also know what to do when
trouble spews. In fact, they might just be your life
savers.
If you’ve coordinated your agents and your CRM
tools right, everything should be under control.
Tuesday, 31 May 2011
10. Mentor Jonathan MacDonald explains
it best here.
What we rea#y are trying to do is not lose
your clients/customer’s interest. Keep them
interested. They’# stick around.
Tuesday, 31 May 2011
12. These are just a couple of tools that you
might want to get used to so that you’ve got a
stable customer relationship.
Tuesday, 31 May 2011
13. This is a fantastic tool if you want to
increase your drive in sales.
That means, getting more people to
actua#y buy into you and your persona.
Sales Force can utilise their many
sales driving tools in getting people to
chat, blog and shout about you.
Making you the talk of the town.
Very helpful when you’re throwing
parties.
Tuesday, 31 May 2011
14. Whenever you face any issues or trouble with
your consumers/clients, SugarCRM wi# be
able to help you.
They’ve got some of the most extensive
so+wares that would enable them to monitor,
record and resolve issues that clients have SugarCRM also a#ows you to a,regate information
that is related to you. interna#y within your peers and agents.
Tuesday, 31 May 2011
15. With GIST, you’# never lose a contact detail
ever again. In fact, they claim they’ve got
the utilities available for you to keep track
and record a# your social networks in one
place.
Although it sounds pretty ‘DUH’, Gist boasts
on its ability to listen in to what your
networks are up to.
They also host ‘smart meetings’.
Putting you in touch with people
that would benefit you.
Very sleek when it comes to stalking.
I mean.. socialising.
Tuesday, 31 May 2011
16. So Calum, please note that people have eyes and ears
on everything you do.
You better have yours on them as we#.
Tuesday, 31 May 2011
