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COFFEE CONNECTIONS
SECRETS TO CONTENT MARKETING SUCCESS

October 17, 2013
Kevin Lee
 Today’s Moderator
 Didit CEO & Co-Founder
 We-Care.com Founder
 Industry Thought Leader
 SEMPO Founding Board Member
 Helped Shape Search Engine Marketing field

@Kevin_Lee_QED
#THEcoffeeconnection
Content is King - Context is Queen
Things to think about:
 Content bridges Marketing, PR, SEO, and Social
Media
 Content lives in many places and can be
repurposed. “The why of content”
 Sometimes a content strategy can be truly
innovative and meet SEO, Social Media and DR
goals simultaneously
 Content strategy varies based on industry and
specific marketing plan/objectives
 Do you have a treasure trove of content waiting to
be unleashed?
 What is the second largest search engine?
@Kevin_Lee_QED
#THEcoffeeconnection
Today’s Panel
Don Miller:
PR Executive Vice President, HLD Communications
Liz Burke:
PR Group Account Director, HLD Communications
Ana Maria Raynes:
Social Media Director, Didit
Marcus Arcabascio:
Search Engine Optimization Director, Didit

#THEcoffeeconnection
Don Miller

@dm_donmiller
#THEcoffeeconnection
Don Miller
 Executive Vice President, Public Relations
 Crisis Management Counselor
 Community & Government Relations Specialist
 Content Marketer
 Former Elected Official

@dm_donmiller
#THEcoffeeconnection
Definition of Content Marketing

Content Marketing:
The technique of creating and distributing
relevant and valuable content to attract, acquire,
and engage clearly defined target audiences,
with the objective of driving profitable customer
action.

@dm_donmiller
#THEcoffeeconnection
Content Trend Statistics
60% of consumers feel more positive about a
company after reading custom content.
(Content Plus)
Email continues to be the most effective & profitable
tool for accounting firms. (Thomson Reuters)
Email is a valued channel across nearly all message
types -- from patient care and health tips to seasonal
reminders and payment reminders. (TeleVox)
The number of B2B firms that blog rose almost 30%
in the past year. (LawMarketing.com)

@dm_donmiller
#THEcoffeeconnection
Content Marketing Tips
 Make Content Marketing part of your organization’s
culture.
 Create year-long content calendar to generate
steady flow of articles.
 Capitalize on industry news and trends.
 Write engaging and relevant content.
 Be human and relate to your prospects &
customers.
@dm_donmiller
#THEcoffeeconnection
Common Mistakes
 Consistently writing content about you and your
business
 Selling services through content
Content should educate and assist
 Complicating content
 Skipping approval processes

@dm_donmiller
#THEcoffeeconnection
Liz Burke

@LizBurke7
#THEcoffeeconnection
Liz Burke

 Group Account Director
 Public Relations Professional
 Content Marketer
 Former Journalist
 Edward R. Murrow Award Recipient

@LizBurke7
#THEcoffeeconnection
Secret #1

ONE PIECE OF CONTENT
CAN BE LEVERAGED
ACROSS ALL CHANNELS

@LizBurke7
#THEcoffeeconnection
Content Marketing Distribution

@LizBurke7
#THEcoffeeconnection
Content Marketing Examples

@LizBurke7
#THEcoffeeconnection
Content Marketing Examples

@LizBurke7
#THEcoffeeconnection
Website Tips
 Every company website should include a press
section on the homepage:
- News articles
- Press releases
- Blogs
 Homepage should also feature following sections:
- Q&A
- Industry facts
- Easy way to subscribe to email

@LizBurke7
#THEcoffeeconnection
Email Marketing Tips
 Importance of subject line
 Tailor content according to certain audience(s)
 Make it shareable / social media icons
 Recognize holidays
 Include your company’s link in every email
 Keep content to a few paragraphs
 Include a call to action
@LizBurke7
#THEcoffeeconnection
Email Analytics

@LizBurke7
#THEcoffeeconnection
Blog Tips
 Tell your story
 Share your opinion
 Keep it short but focused
 Proofread
 Invite comments
 Ask a question
@LizBurke7
#THEcoffeeconnection
Ana Maria Raynes

@StylinAna
#THEcoffeeconnection
Ana Maria Raynes
 Social Media Director
 Online Strategist
 Feautured in Glamour Magazine "Women on the
Rise"
 Appeared on FOX Strategy Room
 Founder of "Smart Is Cool" alongside the non-profit
Girls Take Charge
@StylinAna
#THEcoffeeconnection
Secret #2

KNOW YOUR SOCIAL
MEDIA PLATFORMS AND
LINK BACK TO YOUR
WEBSITE

@StylinAna
#THEcoffeeconnection
Social Media - Know Your Platform

 Not every platform fits every initiative
 Use appropriate channels
 Know your target audience
 Know what time your audience is watching

@StylinAna
#THEcoffeeconnection
Social Media - Know Your Platform
The Landscape of Social Media Users
 

 

 

 

Age

Gender

Facebook

25-34/ 4554

male/female

Twitter

18-29

male

LinkedIn

35-44/ 4554

male/female

Google+

25-34

male

Pinterest

45-54

female

Instagram

18-29

female

Tumbler

16-24

male/female

@StylinAna
#THEcoffeeconnection

Type
some college
education
city dwellers,
African
Americans
some college
education
some college
education
some college
education,
Caucasian
African
Americans,
urban residents,
Latinos
some college
education

(Pew Research and Digital Serpa)

Social Networking Site
Social Media - Know Your Platform

@StylinAna
#THEcoffeeconnection
Social Media – Reach More People
 Know where the conversation is happening
 Use the tools: Hootsuite, Facebook Analytics, etc.
 Research hashtags(#)
 Find the right communities and groups
 When possible, tag people and places
 Keep it short
 Call to action
@StylinAna
#THEcoffeeconnection
Social Media - Reach More People

@StylinAna
#THEcoffeeconnection
Social Media - Link to Your Website

 Ultimate goal is to drive people back to your website
 Place the content you are talking about on your site
 Link back to the appropriate places
 Use Bitlys to track clicks

@StylinAna
#THEcoffeeconnection
Marcus Arcabascio

@marcabascio
#THEcoffeeconnection
Marcus Arcabascio
 Director of Search Engine Optimization
 Managing Partner of American Health Journal
 B.S. in Business Administration & Entrepreneurship,
Fordham University Gabelli School of Business
 Can be found skiing in Vermont when it snows

@marcabascio
#THEcoffeeconnection
Secret #3

USE FREE DATA PROVIDED
BY SEARCH ENGINES TO
PLAN & OPTIMIZE CONTENT

@marcabascio
#THEcoffeeconnection
SEO
What is SEO? Search Engine Optimization
The ability to rank in search engines, and find
prospects previously unavailable via traditional
marketing channels.

@marcabascio
#THEcoffeeconnection
SEO
Google AdWords Keyword Planner Tool

@marcabascio
#THEcoffeeconnection
SEO
Google Eliminates The Guesswork

@marcabascio
#THEcoffeeconnection
SEO
Increase Doorways To Organic Traffic

@marcabascio
#THEcoffeeconnection
SEO
Play By The Rules, Get Ranked
Create quality, unique content (or retool old content)
Organize content properly
Share your content
Engage your target audience
Develop relevance and authority
Repeat…
@marcabascio
#THEcoffeeconnection
Conclusion

#THEcoffeeconnection
So…
what were the
secrets?

@Kevin_Lee_QED
#THEcoffeeconnection
Secret Summary

 Leverage Your Content
 Use Appropriate Platforms and
Link Back to Your Website
 Utilize Free Search Engine Data

@Kevin_Lee_QED
#THEcoffeeconnection
Content Marketing Conclusion

Q&A

#THEcoffeeconnection
Your Feedback

We would love to hear your feedback
on this seminar.
Expect to receive a short email survey
soon with a chance to win a gift card.
Thank you for attending!

#THEcoffeeconnection

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Coffee Connections Secrets Content Marketing Success

  • 1.
  • 2. COFFEE CONNECTIONS SECRETS TO CONTENT MARKETING SUCCESS October 17, 2013
  • 3. Kevin Lee  Today’s Moderator  Didit CEO & Co-Founder  We-Care.com Founder  Industry Thought Leader  SEMPO Founding Board Member  Helped Shape Search Engine Marketing field @Kevin_Lee_QED #THEcoffeeconnection
  • 4. Content is King - Context is Queen Things to think about:  Content bridges Marketing, PR, SEO, and Social Media  Content lives in many places and can be repurposed. “The why of content”  Sometimes a content strategy can be truly innovative and meet SEO, Social Media and DR goals simultaneously  Content strategy varies based on industry and specific marketing plan/objectives  Do you have a treasure trove of content waiting to be unleashed?  What is the second largest search engine? @Kevin_Lee_QED #THEcoffeeconnection
  • 5. Today’s Panel Don Miller: PR Executive Vice President, HLD Communications Liz Burke: PR Group Account Director, HLD Communications Ana Maria Raynes: Social Media Director, Didit Marcus Arcabascio: Search Engine Optimization Director, Didit #THEcoffeeconnection
  • 7. Don Miller  Executive Vice President, Public Relations  Crisis Management Counselor  Community & Government Relations Specialist  Content Marketer  Former Elected Official @dm_donmiller #THEcoffeeconnection
  • 8. Definition of Content Marketing Content Marketing: The technique of creating and distributing relevant and valuable content to attract, acquire, and engage clearly defined target audiences, with the objective of driving profitable customer action. @dm_donmiller #THEcoffeeconnection
  • 9. Content Trend Statistics 60% of consumers feel more positive about a company after reading custom content. (Content Plus) Email continues to be the most effective & profitable tool for accounting firms. (Thomson Reuters) Email is a valued channel across nearly all message types -- from patient care and health tips to seasonal reminders and payment reminders. (TeleVox) The number of B2B firms that blog rose almost 30% in the past year. (LawMarketing.com) @dm_donmiller #THEcoffeeconnection
  • 10. Content Marketing Tips  Make Content Marketing part of your organization’s culture.  Create year-long content calendar to generate steady flow of articles.  Capitalize on industry news and trends.  Write engaging and relevant content.  Be human and relate to your prospects & customers. @dm_donmiller #THEcoffeeconnection
  • 11. Common Mistakes  Consistently writing content about you and your business  Selling services through content Content should educate and assist  Complicating content  Skipping approval processes @dm_donmiller #THEcoffeeconnection
  • 13. Liz Burke  Group Account Director  Public Relations Professional  Content Marketer  Former Journalist  Edward R. Murrow Award Recipient @LizBurke7 #THEcoffeeconnection
  • 14. Secret #1 ONE PIECE OF CONTENT CAN BE LEVERAGED ACROSS ALL CHANNELS @LizBurke7 #THEcoffeeconnection
  • 18. Website Tips  Every company website should include a press section on the homepage: - News articles - Press releases - Blogs  Homepage should also feature following sections: - Q&A - Industry facts - Easy way to subscribe to email @LizBurke7 #THEcoffeeconnection
  • 19. Email Marketing Tips  Importance of subject line  Tailor content according to certain audience(s)  Make it shareable / social media icons  Recognize holidays  Include your company’s link in every email  Keep content to a few paragraphs  Include a call to action @LizBurke7 #THEcoffeeconnection
  • 21. Blog Tips  Tell your story  Share your opinion  Keep it short but focused  Proofread  Invite comments  Ask a question @LizBurke7 #THEcoffeeconnection
  • 23. Ana Maria Raynes  Social Media Director  Online Strategist  Feautured in Glamour Magazine "Women on the Rise"  Appeared on FOX Strategy Room  Founder of "Smart Is Cool" alongside the non-profit Girls Take Charge @StylinAna #THEcoffeeconnection
  • 24. Secret #2 KNOW YOUR SOCIAL MEDIA PLATFORMS AND LINK BACK TO YOUR WEBSITE @StylinAna #THEcoffeeconnection
  • 25. Social Media - Know Your Platform  Not every platform fits every initiative  Use appropriate channels  Know your target audience  Know what time your audience is watching @StylinAna #THEcoffeeconnection
  • 26. Social Media - Know Your Platform The Landscape of Social Media Users         Age Gender Facebook 25-34/ 4554 male/female Twitter 18-29 male LinkedIn 35-44/ 4554 male/female Google+ 25-34 male Pinterest 45-54 female Instagram 18-29 female Tumbler 16-24 male/female @StylinAna #THEcoffeeconnection Type some college education city dwellers, African Americans some college education some college education some college education, Caucasian African Americans, urban residents, Latinos some college education (Pew Research and Digital Serpa) Social Networking Site
  • 27. Social Media - Know Your Platform @StylinAna #THEcoffeeconnection
  • 28. Social Media – Reach More People  Know where the conversation is happening  Use the tools: Hootsuite, Facebook Analytics, etc.  Research hashtags(#)  Find the right communities and groups  When possible, tag people and places  Keep it short  Call to action @StylinAna #THEcoffeeconnection
  • 29. Social Media - Reach More People @StylinAna #THEcoffeeconnection
  • 30. Social Media - Link to Your Website  Ultimate goal is to drive people back to your website  Place the content you are talking about on your site  Link back to the appropriate places  Use Bitlys to track clicks @StylinAna #THEcoffeeconnection
  • 32. Marcus Arcabascio  Director of Search Engine Optimization  Managing Partner of American Health Journal  B.S. in Business Administration & Entrepreneurship, Fordham University Gabelli School of Business  Can be found skiing in Vermont when it snows @marcabascio #THEcoffeeconnection
  • 33. Secret #3 USE FREE DATA PROVIDED BY SEARCH ENGINES TO PLAN & OPTIMIZE CONTENT @marcabascio #THEcoffeeconnection
  • 34. SEO What is SEO? Search Engine Optimization The ability to rank in search engines, and find prospects previously unavailable via traditional marketing channels. @marcabascio #THEcoffeeconnection
  • 35. SEO Google AdWords Keyword Planner Tool @marcabascio #THEcoffeeconnection
  • 36. SEO Google Eliminates The Guesswork @marcabascio #THEcoffeeconnection
  • 37. SEO Increase Doorways To Organic Traffic @marcabascio #THEcoffeeconnection
  • 38. SEO Play By The Rules, Get Ranked Create quality, unique content (or retool old content) Organize content properly Share your content Engage your target audience Develop relevance and authority Repeat… @marcabascio #THEcoffeeconnection
  • 41. Secret Summary  Leverage Your Content  Use Appropriate Platforms and Link Back to Your Website  Utilize Free Search Engine Data @Kevin_Lee_QED #THEcoffeeconnection
  • 43. Your Feedback We would love to hear your feedback on this seminar. Expect to receive a short email survey soon with a chance to win a gift card. Thank you for attending! #THEcoffeeconnection