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What Technology is on Your
Museum’s Horizon?
HEATHER MARIE WELLS
Inspiration
"The best way to predict the future is to create it." 	
	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 -- uncertain
Agenda
The process

The technologies

Implication activity
http://
www.nmc.org/
publications/
2013-horizon-
report-museum
Process
Literature review

Systematically & boardly answer research questions:

Which of the key technologies will be most important to museum
education in the next 5 years?

What key technologies are missing from the list?

What are key challenges related to education that museums will face
during the next 5 years?

What trends will have a significant impact on the ways museums use
technologies in mission-mandated goals related to education?

Multi-vote ranking system takes place to establish 12 technologies (4
per adoption time frame)

Further research and expansion of topics to conducted

Another voting takes place to narrow down to 6 technologies.
The Technologies
0 - 1 years 2 - 3 years 4 - 5 years
BYOD
Electronic 

Publishing
Natural User
Interfaces
Crowdsourcing
Location 

Based-Services
Preservation and
Conservation
Technologies
BYOD - 0-1 Year
Staff and visitors

Wayfinding

Sharing

Learning
Crowdsourcing - 0-1 Year
Promote community engagement

Fundraising (Kickstarter or Patreon)

Generating information

Volunteer workforce
E-Publishing - 2-3 Years
50% of Americans access news online

Repurpose existing content, inexpensive,
various distribution outlets

Next phases: link platforms together,
responsive design
Location-based Services - 2-3 Years
Content customized to user's location

Extend physical reach, connect people, advertising/marketing

Next phase: indoor geolocation (iBeacon and Google indoor maps)
Natural User Interfaces -
4-5 Years
Touch, voice, and gestures

Simulated interaction with
objects

Users become a part of the
experience
Preservation and Conservation
Technologies - 4-5 Years
How do we keep this
digital media for the future

Digital curation, migration
strategies, and new
techniques

Training new types of
conservators

Supplies of parts
Inspiration
“Use your intelligence guided by experience" 

	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 —Rex Stout
Activity
Implication Wheel
Inspiration
"The future is not laid out on a track. It is something
that we can decide, and to the extent that we do
not violate any known laws of the universe, we can
probably make it work the way that we want to." 

	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 --Alan Kay
Take Aways
Advancement benefits from technology, but doesn’t
necessarily require it

It’s easier to keep-up then to catch-up

Look for connections between things

Look for convergences
Inspiration
“Everything has to be done by someone for the first
time; it might as well be you.”

	 	 	 	 		 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 -- Ryan Wells
Thank You for Coming!
HEATHER MARIE WELLS
HEATHERMARIE.WELLS@CRYSTALBRIDGES.ORG
WWW.LINKEDIN.COM/IN/HEATHERMARIEWELLS/
@HMWELLS
Image Credits
Johnson, L., Adams Becker, S., Freeman, A., (2013). The NMC Horizon Report:
2013 Museum Edition. Austin, Texas: The New Media Consortium. Cover
photograph by Visit El Paso: “El Paso Exploreum Museum.” Creative Commons
Attribution License.

Augmented Reality at Museu de Mataro by Kippelboy, April 2012

Crowdsourcing by adesigna http://www.flickr.com/photos/adesigna/
4983863106/

By Mariordo (Mario Roberto Durán Ortiz) (Own work) [CC-BY-SA-3.0 (http://
creativecommons.org/licenses/by-sa/3.0)], via Wikimedia Commons

By choko (you are here) [Public domain or CC-BY-2.0 (http://
creativecommons.org/licenses/by/2.0)], via Wikimedia Commons

"John Underkoffler points to the future of UI," TEDTalk, February 2010. Full talk
available at TED.com

"Corporate interior: Violet Mirrored Illusion” by Phil Manker

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What Technology is on Your Museum's Horizon?

  • 1. What Technology is on Your Museum’s Horizon? HEATHER MARIE WELLS
  • 2. Inspiration "The best way to predict the future is to create it." -- uncertain
  • 5. Process Literature review Systematically & boardly answer research questions: Which of the key technologies will be most important to museum education in the next 5 years? What key technologies are missing from the list? What are key challenges related to education that museums will face during the next 5 years? What trends will have a significant impact on the ways museums use technologies in mission-mandated goals related to education? Multi-vote ranking system takes place to establish 12 technologies (4 per adoption time frame) Further research and expansion of topics to conducted Another voting takes place to narrow down to 6 technologies.
  • 6. The Technologies 0 - 1 years 2 - 3 years 4 - 5 years BYOD Electronic Publishing Natural User Interfaces Crowdsourcing Location Based-Services Preservation and Conservation Technologies
  • 7. BYOD - 0-1 Year Staff and visitors Wayfinding Sharing Learning
  • 8. Crowdsourcing - 0-1 Year Promote community engagement Fundraising (Kickstarter or Patreon) Generating information Volunteer workforce
  • 9. E-Publishing - 2-3 Years 50% of Americans access news online Repurpose existing content, inexpensive, various distribution outlets Next phases: link platforms together, responsive design
  • 10. Location-based Services - 2-3 Years Content customized to user's location Extend physical reach, connect people, advertising/marketing Next phase: indoor geolocation (iBeacon and Google indoor maps)
  • 11. Natural User Interfaces - 4-5 Years Touch, voice, and gestures Simulated interaction with objects Users become a part of the experience
  • 12. Preservation and Conservation Technologies - 4-5 Years How do we keep this digital media for the future Digital curation, migration strategies, and new techniques Training new types of conservators Supplies of parts
  • 13. Inspiration “Use your intelligence guided by experience" —Rex Stout
  • 15. Inspiration "The future is not laid out on a track. It is something that we can decide, and to the extent that we do not violate any known laws of the universe, we can probably make it work the way that we want to." --Alan Kay
  • 16. Take Aways Advancement benefits from technology, but doesn’t necessarily require it It’s easier to keep-up then to catch-up Look for connections between things Look for convergences
  • 17. Inspiration “Everything has to be done by someone for the first time; it might as well be you.” -- Ryan Wells
  • 18. Thank You for Coming! HEATHER MARIE WELLS HEATHERMARIE.WELLS@CRYSTALBRIDGES.ORG WWW.LINKEDIN.COM/IN/HEATHERMARIEWELLS/ @HMWELLS
  • 19. Image Credits Johnson, L., Adams Becker, S., Freeman, A., (2013). The NMC Horizon Report: 2013 Museum Edition. Austin, Texas: The New Media Consortium. Cover photograph by Visit El Paso: “El Paso Exploreum Museum.” Creative Commons Attribution License. Augmented Reality at Museu de Mataro by Kippelboy, April 2012 Crowdsourcing by adesigna http://www.flickr.com/photos/adesigna/ 4983863106/ By Mariordo (Mario Roberto Durán Ortiz) (Own work) [CC-BY-SA-3.0 (http:// creativecommons.org/licenses/by-sa/3.0)], via Wikimedia Commons By choko (you are here) [Public domain or CC-BY-2.0 (http:// creativecommons.org/licenses/by/2.0)], via Wikimedia Commons "John Underkoffler points to the future of UI," TEDTalk, February 2010. Full talk available at TED.com "Corporate interior: Violet Mirrored Illusion” by Phil Manker