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Terry Field, Lawrence Garber, Shawn
        Gagne, Jennifer Tjia, Peggy Preusse, Jennifer
               Donovan, Abir Kanaan, Jerry Gurwitz




Funding: AHRQ R18 HS017203 and R18 HS017817
   Problems with continuity of care
   High risk transitions
   Poor communication between physicians
    caring for patients in and out of the hospital
   Existing methods to overcome these
    problems:
    ◦ from the hospital side
    ◦ labor intensive
    ◦ or based on integrated EMR for out-patient
      clinics and hospitals
1.   Can out-patient medical group EMRs be
     used to provide information to PCPs when
     patients are discharged to home?

2.   What are the technological resources and
     personnel costs needed to develop an
     automated system providing information
     about patient transitions to PCPs?
   Medical group practice
   330 clinicians
   Approximately 180,000 patients
   Epic ambulatory EMR
   In-house medical informatics team
   Automated system to facilitate information
    flow to PCPs about patients discharged to
    home from hospital or SNFs
   Includes information about:
    • new drugs added during hospital stay
    • warnings about drug-drug interactions
    • recommendations for dose changes and lab
      monitoring
    • reminders to support staff to schedule an
      office visit
Admission, discharge,
 Discharge      transfer registration
notification       (ADT) interface



Scheduling        EMR integrated
                                         Information is linked to
   Info         scheduling system
                                             data in the EMR
                                                 database.
                                        Program applies rules to
   New                                  construct messages and
                 EMR pre-discharge
   Meds                                      direct their flow.
               Claims post-discharge


   Lab
Monitoring      Lab results interface
Primary Care
                     Provider



Locally produced
interface engine         Support
   distributes            Staff
   messages
Category                      Hours       Cost ($)   % of Total
                                                       Cost
Physicians                       614        55,340           47
Operations research analyst      370        12,561           28
Research assistant               202         3,885           16
Nurse                             58         1,873                4
Computer software engineer        40         1,692                3
Database administrator            17           597                1
Pharmacist                            7        367                1
Total                          1,308        76,314
   Linkages to hospitals, SNFs, outside labs
   Scheduling system integrated within the EMR
   Real time access to claims for dispensed
    drugs
   Locally written interface engine application
   EMR with a flexible database
   Internal informatics expertise
   HIT-experienced physician leader
   Linkages to hospitals and labs through ADT
    and ORU interfaces
   Information about dispensed drugs through
    Surescripts
   Internal message delivery through
    commercially available interface engine
   Feasible
   Requires strong internal informatics expertise
   Cooperation from hospitals and SNFs
   Electronic linkages to external facilities
   Extensive physician time

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Technological Resources & Personnel Costs Required to Implement an Automated Alert System for Primary Care Physicians when Patients Transition from Hospitals to Home FIELD

  • 1. Terry Field, Lawrence Garber, Shawn Gagne, Jennifer Tjia, Peggy Preusse, Jennifer Donovan, Abir Kanaan, Jerry Gurwitz Funding: AHRQ R18 HS017203 and R18 HS017817
  • 2. Problems with continuity of care  High risk transitions  Poor communication between physicians caring for patients in and out of the hospital  Existing methods to overcome these problems: ◦ from the hospital side ◦ labor intensive ◦ or based on integrated EMR for out-patient clinics and hospitals
  • 3. 1. Can out-patient medical group EMRs be used to provide information to PCPs when patients are discharged to home? 2. What are the technological resources and personnel costs needed to develop an automated system providing information about patient transitions to PCPs?
  • 4. Medical group practice  330 clinicians  Approximately 180,000 patients  Epic ambulatory EMR  In-house medical informatics team
  • 5. Automated system to facilitate information flow to PCPs about patients discharged to home from hospital or SNFs  Includes information about: • new drugs added during hospital stay • warnings about drug-drug interactions • recommendations for dose changes and lab monitoring • reminders to support staff to schedule an office visit
  • 6. Admission, discharge, Discharge transfer registration notification (ADT) interface Scheduling EMR integrated Information is linked to Info scheduling system data in the EMR database. Program applies rules to New construct messages and EMR pre-discharge Meds direct their flow. Claims post-discharge Lab Monitoring Lab results interface
  • 7. Primary Care Provider Locally produced interface engine Support distributes Staff messages
  • 8.
  • 9.
  • 10. Category Hours Cost ($) % of Total Cost Physicians 614 55,340 47 Operations research analyst 370 12,561 28 Research assistant 202 3,885 16 Nurse 58 1,873 4 Computer software engineer 40 1,692 3 Database administrator 17 597 1 Pharmacist 7 367 1 Total 1,308 76,314
  • 11. Linkages to hospitals, SNFs, outside labs  Scheduling system integrated within the EMR  Real time access to claims for dispensed drugs  Locally written interface engine application  EMR with a flexible database  Internal informatics expertise  HIT-experienced physician leader
  • 12. Linkages to hospitals and labs through ADT and ORU interfaces  Information about dispensed drugs through Surescripts  Internal message delivery through commercially available interface engine
  • 13. Feasible  Requires strong internal informatics expertise  Cooperation from hospitals and SNFs  Electronic linkages to external facilities  Extensive physician time