guide to setup and run usability tests

1. Usability Test 101!
#testtubenyc!
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Hong Qu!
@hqu!
Oct, 24, 2013

2. AGENDA
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User Research Overview!
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How to run usability tests!
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Preparation!
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Recruiting participants!
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Script!
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Software!
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Tasks!
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How to ask questions

3. When to Use Which
User Experience
Research Methods?
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4. 4
Rocket Surgery Made Easy:The
Do-It-Yourself Guide to Finding
and Fixing Usability Problems
http://sensible.com/downloads-rsme.html

5. RECRUITING PARTICIPATION
http://www.slideshare.net/anotheruxguy/recruiting-better-user-research-participants-upa-2011
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6. HOW MANY USERS TO TEST
You Only Need to Test 5 Users

7. 7
USABILITY TEST
SCRIPT
Introduction
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Explain procedures
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Participant goes through tasks
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Debrief Q&A
http://www.indiana.edu/~audioweb/T284/krug_questions.html
https://docs.google.com/document/d/1ZanxTMTr5sPgvn4MlkvVfOyY3e7H1joMzOiW-4xoYts/edit

8. Software – Sliverback
http://silverbackapp.com/

9. Usability Test demo
Tasks
!
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10. Questions to Ask
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What would you do on this screen?
Before I show you the next screen, what do you expect to see?
How would you explain this product to a friend?
What made the strongest impression on you?
How likely and how often do you see yourself using this?