Continue your social media presence even when you are away from the office. By using the Hootsuite mobile app, you will stay connected to your audience and stay one step ahead of your competition. The Hootsuite mobile app allows you to monitor your social profiles anywhere, anytime.
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Mobile for Business: Stay Connected On The Go
1. GUIDE
Mobile for Business
Stay connected on the go with the
Hootsuite mobile app
2. Mobile for Business
Stay connected on the go with the Hootsuite mobile app
GUIDE: MOBILE FOR BUSINESS 2
Hootsuite Mobile
Stay connected with the Hootsuite
mobile app
Continue your social media presence even when you are
away from the office. By using the Hootsuite mobile app,
you will stay connected to your audience and stay one
step ahead of your competition. The Hootsuite mobile
app allows you to monitor your social profiles anywhere,
anytime.
“I’ve definitely found myself
using the Hootsuite mobile
app while on a long train ride,
waiting in a line, and basically
anywhere that my computer
isn’t readily available. It let’s
me continue my work from
anywhere!”
Youri Hollier,
Social Media Manager, DAVIDsTEA
This guide will teach you best practices when using
the Hootsuite mobile app as well as how to install
and get started.
Mobile Best Practices
As the environment of social media is 24/7, the Hootsuite
mobile app helps you to effectively monitor and engage
with your audience. Whether you’re scheduling posts,
creating search streams, or publishing content, the
mobile app makes it easy to engage on the go.
“The mobile app helps by
keeping us in the loop, even
when we’re not at our desks.”
Sarah Lang,
Director of Marketing, Ticketleap
AutoSchedule - Planning and executing a social media
strategy takes time. If sharing content is part of your
strategy, save time by scheduling pre-planned content.
Or, let Hootsuite determine the optimal time to reach
your audience with AutoSchedule. This way you can
continue to share news, updates, and content even
when you’re busy or away.
Activate Push Notifications - Push Notifications are
included with Hootsuite mobile. As well as direct
@mentions and direct messages, Hootsuite Pro users
can additionally subscribe to notifications for retweets,
Favorites, new followers, and when they’re added to a
List. This ensures that you never miss a mention.
Use Mobile Assignments - Be a team player even
when you are away from your team. Quickly assign your
team social messages and resolve assignments and stay
synced with your web-based dashboard. Using mobile
assignments you can:
1. Assign messages within your streams in the app you can
assign messages to specific Teams or Team Members
2. Add notes to include details or follow-up information
3. GUIDE: MOBILE FOR BUSINESS 3
3. View which messages have been assigned or have
been replied to
4. Resolve the messages that have been assigned
to you
5. Reassign messages to another Team or Team
Member
Compose and Publish Messages - Use the mobile
app to create and publish content. This allows you
to continue to engage on social regardless of if you
are in the office or not. When composing a post, you
can add a photo, shrink a link, add a location, include
contacts, translate copy, and schedule a post for a later
time. It’s also easy to select and save multiple social
network accounts that you frequently use to the Profile
Picker. Share content on Twitter, Facebook, LinkedIn,
Foursquare, and more.
Share Pictures - Easily share photos to multiple
accounts and networks at once. We have found that the
best engagement comes from sharing rich content like
photos. From Facebook to Twitter, posts with images
consistently get more interactions and shares than
those without.
Create Search Streams - Set up keyword search
streams to find information and conversations relevant
to your business. Search streams help you filter out
the noise so that you can focus on what really matters,
track relevant topics, and view profiles of interest. For
example, if you are at an event, you can follow the event
hashtag to keep track of all that is happening.
Track User Engagement - Gather analytics from social
media campaigns and ongoing activities, and track how
well your content is resonating with fans and followers.
By viewing analytics on the mobile app, you can see how
many people click on your links and effectively track
audience engagement. By tracking your activity, you will
be able to assign value to what you’re doing. Keeping
track will also help you learn from and improve on your
results.
Share from other apps on iOS 8 and Android - Even
when you’re outside of the Hootsuite app, sharing is an
easy and seamless experience. The Hootsuite mobile
app gives you the ability to share from other apps and
makes it easy to publish mobile content, from article,
to photos.
Hootsuite How To
To download the Hootsuite mobile app
1. Visit the Hootsuite mobile page
2. Download the app.
AutoSchedule
1. Tap Compose icon in upper-right corner.
2. Type message.
3. Tap arrowhead in upper-right corner.
4. Tap to select social network or tap highlighted social
network to deselect.
5. Tap arrowhead a second time to close list.
6. Tap Schedule icon
7. Tap Off to turn AutoSchedule on or tap On to turn
AutoSchedule off.
8. Tap Schedule.
Activate Push Notifications (iOS)
1. Tap Settings in lower-right corner.
2. Tap Notifications.
3. Tap social network.
4. Tap white circle inline with message type to turn on
or off. Green slider means on; white slider means off.
5. Tap back arrow in upper-left corner.
6. * For Android instructions click here
4. GUIDE: MOBILE FOR BUSINESS 4
Assign a Facebook or Twitter message
1. Tap Streams in the lower-left corner.
2. Tap a Facebook or Twitter stream with a share icon
3. Type a message.
4. Tap the more button in the lower-right corner.
5. Tap Assign To.
6. Tap a team.
7. Tap All Team Members or a specific team member.
8. Optional: Tap Add note, and then enter notes or
instructions.
9. Tap Assign in the upper-right corner.
10. * For Android instructions click here
Compose and publish a message (iOS)
1. Tap Compose in upper-right corner.
2. Type message.
3. Tap arrowhead in upper-right corner.
4. Tap to select social network or tap checked social
network to deselect.
5. Tap arrowhead a second time to close list.
6. Tap Send in upper-right corner.
Compose and publish a message (Android)
1. Tap compose icon in upper-right corner.
2. Tap arrowhead in upper-right corner.
3. Tap to select social network or tap highlighted social
network to deselect.
4. Tap arrowhead a second time to close list.
5. Type message.
6. Tap Send.
Attach and send saved images (iOS)
1. Tap Compose in upper-right corner.
2. Optional: Type message.
3. Tap Menu in lower-right corner of compose box.
4. Tap Add Photo .
5. Tap Twitter profile avatar (profile picture) that will
act as your image host (sometimes referred to as an
Ow.ly profile), and then tap OK. Learn more
6. Tap Choose From Library.
7. Tap OK.
8. Tap to select social network or tap checked social
network to deselect.
9. Tap arrowhead a second time to close list.
10. Tap Send in upper-right corner.
11. * For Android instructions click here
Create search streams (iOS)
1. Tap Search in lower-left corner.
2. Tap Search Twitter, and type search term.
3. Tap Search in lower-right corner.
4. Tap Save in the top-right corner
View Twitter stats (iOS)
1. Tap Stats in center of footer.
2. Tap Twitter profile.
3. Tap Tweet.
5. GUIDE: MOBILE FOR BUSINESS 5
Use the Share extension (iOS 8)
Hootsuite’s Share Extension is an iOS 8 feature, and is
free to all Hootsuite users on an iOS device (iPhone,
iPad, iPod Touch running iOS 7.1 or later can update to
iOS 8).
To enable Share Extension
1. Tap content to share, or open a browser and tap
Share in footer.
2. Tap More , or touch and drag upper row to
your left, and then tap More.
3. Touch and drag toggle inline with Hootsuite. Green
means enabled.
4. Tap Done in the upper-right corner.
To use Share Extension
5. Tap content to share, and then tap Share
in footer.
6. Tap Hootsuite.
7. Tap Social Networks.
8. Tap to select a social network, and then tap
Hootsuite in the upper-left corner.
9. Tap Post in the upper-right corner or tap
Schedule in the bottom row. Schedule will
allow you to use Schedule or AutoSchedule.
10. Alternatively, tap Cancel in the upper-right corner
to stop this process.
Resources
We have more resources available to help
you continue your learning with mobile.
Guide:
Stay Connected With the Hootsuite
Mobile App
Hootsuite University Video:
Introduction to Hootsuite Mobile
Hootsuite University Video:
Publishing Messages via the
Hootsuite App
Hootsuite University Video:
Team Collaboration with
Hootsuite Mobile
Start managing social media no matter
where you are. Try the Hootsuite
mobile app today