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Advance Effective Practical Motivation and Positive
Thinking Training Skills
December 2011
Presented by Mr. Hor Hen
Executive Director of Bas-Brain Activation and
Skill
Phone: 077 55 76 76
E-mail: horhen_sociology@yahoo.com
Introduction to motivation, Positive
Thinking And Definition
Presented by Mr. Hor Hen
Executive Director of Bas-Brain Activation and
Skill
Phone: 077 55 76 76
E-mail: horhen_sociology@yahoo.com
Learning Objective
 Cite the factors affecting the Behavior of your Working
colleagues;
 Describe the role of the leader in Creating Motivations
for the working Staff; and Members
 Apply the Techniques of Enriching Work to Give work
motivation for the Staff. Presented by Mr. Hor Hen
Executive Director of Bas-Brain Activation and
Skill
Phone: 077 55 76 76
E-mail: horhen_sociology@yahoo.com
What is Motivation?
Motivation
=
Motive + Action
Presented by Mr. Hor Hen
Executive Director of Bas-Brain Activation and
Skill
Phone: 077 55 76 76
E-mail: horhen_sociology@yahoo.com
What do you see?
Presented by Mr. Hor Hen
Executive Director of Bas-Brain Activation and
Skill
Phone: 077 55 76 76
E-mail: horhen_sociology@yahoo.com
What do you see?
Presented by Mr. Hor Hen
Executive Director of Bas-Brain Activation and
Skill
Phone: 077 55 76 76
E-mail: horhen_sociology@yahoo.com
Motivation
 Motivation is a Conscious or Unconscious Mind to
Stimulating Or Directing Actions to Reach an
Expected Objective.
 To create Motivation for A person You to
Make a person want to do this,
Not the obliged to do.
- Longman English Dictionary Presented by Mr. Hor Hen
Executive Director of Bas-Brain Activation and
Skill
Phone: 077 55 76 76
E-mail: horhen_sociology@yahoo.com
Motivation
 Motivation is an Inner strange to Stimulate or it is the
mythic that Lead The people Taking action without any
fear To Reach Their Vision and objective.
 Motivation is the process that account for an Individual’s
intensity, direction and persistence of efforts toward
attaining the goal - Ghandhi
Presented by Mr. Hor Hen
Executive Director of Bas-Brain Activation and
Skill
Phone: 077 55 76 76
E-mail: horhen_sociology@yahoo.com
 Motivation is a passion for the Idea, an inner Sense
Of drive, or the sense of commitment, It is the
Strength that lets leader move their Vision forward
Despite all the obstacles, Despite all the people saying it
Can’t be done, It’s too costly, we tried that before, or a
Dozen other excuse. - Hong Da
Presented by Mr. Hor Hen
Executive Director of Bas-Brain Activation and
Skill
Phone: 077 55 76 76
E-mail: horhen_sociology@yahoo.com
Motivation
 Motivation is the Superficial Power of the Mind’s state
that Encouraging People to Realize their Inner Potential
and Talent and Using It with Confident And trust to
achieve
The Objective.
- Henry Ford
Presented by Mr. Hor Hen
Executive Director of Bas-Brain Activation and
Skill
Phone: 077 55 76 76
E-mail: horhen_sociology@yahoo.com
Being a motivator
 To motivate your people better, figure out what they
want and how you can give that to them for doing what
you want them to do.
 Human beings do things because we want to.
 People do good work for the pay, or the prestige, or the
recognition.
Presented by Mr. Hor Hen
Executive Director of Bas-Brain Activation and
Skill
Phone: 077 55 76 76
E-mail: horhen_sociology@yahoo.com
Being Motivator They do bad work because they want to take it easy and still
get paid.
 They work really hard because they want to impress
someone.
Presented by Mr. Hor Hen
Executive Director of Bas-Brain Activation and
Skill
Phone: 077 55 76 76
E-mail: horhen_sociology@yahoo.com
Building your team It is not enough that people are motivated to succeed at
work.
 They have to work together as a team to accomplish the
group's objective.
 After all, if we just want them to all "do their own thing “ we
don’t need you as the manager to mold them in to a team. Do
we?
Being a leader not a manager You have built the best team from the best employee
available.
 You motivated them to peak performance. What is
missing?
 Motivating a team is worthless unless you provide direction;
unless you turn that motivation toward a goal and lead the
team to it.
Being a leader not a manager It is the ability to lead others that truly sets a manager apart
from their peers.
 Remember that leaders are found at all levels of the
organization, so be one.
The Four Dimensions of EI?
EI
1. Self-
Awarenes
s
4.
Relationship
Managemen
t
2. Social-
Awarenes
s
3. Self-
Managemen
t
5. Positive
Impact
on
Organizatio
n
Self awareness?
 Each of us experiences life through our body, our
mind, our heart and our spirit.
 Take 10 minutes to make some notes and draw an
introduction of yourself.
 Think to yourself, “Who am I today as a leader?”
 Think in terms of mind, body, relationships, spirit,
and “heart.”
Social awareness
 Empathy: Sensing others’ emotions, understanding their
perspective, and taking active interest in their concerns.
 Organizational Awareness: Reading the currents,
decision networks, and politics at the organizational level.
 Service: Recognizing and meeting follower, client
or customer needs.
X-Theory?
 Human beings do not like working and will avoid doing
it if
possible. Must give compensation if you want them
To work and apply punishment if they do Not work.
 They like being controlled , and directed to Avoid
Responsibility, nurture little Expectation and often wish
to
Have settled life.
Y-Theory?
 Human beings like to work in appropriate
working
Condition
 Want to be self-directed, self-controlled rather
Than being controlled
 They will devote to the objective if being self-
Satisfied in work
Y-Theory?
 They will accept and be responsible in work in
Appropriate working condition
 Skill and incentive are individual’s hidden resource but
Are not explored rightly.
Values, Attitude and Behavior
 Values = those that are most Important to an individual
 Attitude = the evaluation to Something
Objective from the individual
 Behavior = a concrete action To reflect
An attitude Controlled by value
Abraham Maslow’ s hierarchy of needs theory
Physiologic
al
Needs
Security
Needs
Social
Needs
Esteem
Needs
Self -
Actualizatio
n
Needs
Presented by Mr. Hor Hen
Executive Director of Bas-Brain Activation and
Skill
Phone: 077 55 76 76
E-mail: horhen_sociology@yahoo.com
Motivation Cycle?
Reduce Drive
Satisfaction
Action
Drives
Need
Result? Increase Productivities and Production
Awarding
Work Effect
Effort
Encouragement
Tools of Motivation
 Money Motivation, Salary, Bonus, Incentives..
 Reward or Present, Mottos, Cars, Fans..
 Scholarship and Training, Workshop, Seminar,
Conference, Inside and out side, or abroad.
 Team Capacity Building..
 Staff Retreat or Camping..
Presented by Mr. Hor Hen
Executive Director of Bas-Brain Activation and
Skill
Phone: 077 55 76 76
E-mail: horhen_sociology@yahoo.com
Tools of Motivation
 Fair Judgment to All Staff and Provide Equal Opportunity to
All Staff Members...
 Gender Responsive or Gender Equality In Staff Management.
 Promotion or Upgrade Position
 Party and Dancing……
Presented by Mr. Hor Hen
Executive Director of Bas-Brain Activation and
Skill
Phone: 077 55 76 76
E-mail: horhen_sociology@yahoo.com
Positive Thinking?
Presented by Mr. Hor Hen
Executive Director of Bas-Brain Activation and
Skill
Phone: 077 55 76 76
E-mail: horhen_sociology@yahoo.com
Introduction to Positive thinking
Presented by Mr. Hor Hen
Executive Director of Bas-Brain Activation and
Skill
Phone: 077 55 76 76
E-mail: horhen_sociology@yahoo.com
Have you ever wondered why some people seem to be
happy all the time? Do you wonder why others seen to be
unhappy? Why do some people seem to have one problem
after another? Is life easier for some people than for others?
No, life is not different for different people. It seems
different only because we see it differently. A problem is a
problem only if we see it as one.
We can go through life looking for and finding all the bad
that comes our way. We can give it all our attention.
We can think about it and worry about it. Or we can do the
opposite.
We can look for and find all the good that comes our way.
We can think about what is good in our lives.
We can keep our attention on that. Which way of looking at
the world do you think will make us happiest?
We have a choice of what we think. We have a choice of
how we think. We can use that choice to improve our lives.
We can learn to think positively.
Positive thinking does not mean that you ignore a problem.
It does not mean saying that nothing is wrong when
something is wrong.
It means finding the good that is always
present along with the bad. It means choosing to keep your
thoughts on that.
Positive thinking is a way of looking at the world that helps
us feel better. It helps us move away from hurt faster.
It helps us solve problems faster. Any event in our lives can
be seen in either a positive or negative way.
Choosing to see things positively is a good choice to make.
Positive thinking is a good habit.
Learning Objective
 This text will introduce you to positive thinking. You will
see how it works. You will lean how to use it in your life.
 You will start by learning why it is important to think
about thinking. You will learn how your brain works to
make thoughts into memories.
 You will learn how attitudes are formed.
Learning Objective
 You will learn why a thought is more than just a thought.
You will learn how your beliefs shape your actions and
change your life.
 You will learn how the things that you say to yourself
affect your attitude. You will learn how to take charge of
this “self-talk” to create positive attitudes.
Learning Objective
 You will learn how to use this knowledge to change the
attitudes that are causing you problems.
 You will learn how to create new attitudes that help and
make you feel better.
 You will discover how you can “picture” yourself successful.
 You will learn how your imagination works to create positive
or negative attitudes.
Learning Objective
 You will learn how to use your imagination to create
attitudes of success and good feelings about yourself.
 You will see that positive thinking can offer you a richer
life. It can make you happier, more sure of yourself, and
more satisfied. It all begins when you take charge and
begin to think positively.
Begin Now by Discovering Positive Thinking
 You are about to learn the most important secret ever told. Every
person who is successful knows this secret.
 The secret is simple. It is not hard to learn. It is not hard to do. All
you need to do to change your life is to change the way you think.
That is the secret. You can change your life anytime you want-just
by changing your mind.
 Are you happy with your life? Would you like to change the way
others see you? Would you like to change the way you see
yourself?
Thinking Creates Your Self-image
 Your self-image is your picture of yourself. It is the way
you see yourself. In your mind you have a picture of who
you are.
 That picture is made up of all the thoughts and feelings
you have ever had about yourself.
Thinking Creates Your Self-image
 Some time you saw yourself as smart, good, kind, or
helpful. But at other times you may have seen yourself in
other ways. Have you ever thought of yourself as dumb?
Have you ever felt unwanted? Have you ever felt
unlovable?
 That happens to everyone. Your self-image is made up of
all these thoughts. If you think good things about
yourself most of the time, you will feel good about
yourself. If you think bad thing about yourself most of
time, you will feel bad.
Thinking Creates Your Self-image
 the way you see yourself affects how others see you. If
you see yourself as dumb, ugly, unlovable, other people
will too.
And If you see yourself as smart, kind, and lovable, you
will act smart, kind, and lovable. And other people will
see you that way too.
You choose your thoughts
 How you think affects how you feel. It affects how you
see yourself and how others see you. Choosing how you
will think is the most important choice you can make.
And you do choose how you think.
 Some people believe that others ”make” them think or
feel a certain way. They may say, “Susie hurt my feelings.
She made me feel bad. “Or,” “John made me angry.” But
that is not really true. Other people do thing s and you
react to what they do in certain ways.
You choose your thoughts If you are feeling very good, what Susie says may not hurt
you. But if you are not feeling good about yourself, you tend
to see and hear things as “bad.” Your mood affects your
thoughts just as your thoughts affect your mood. But you can
choose to be in a good mood. You can decide not to think
about bad things.
 You can make yourself push unhappy thoughts out of your
head. You start by deciding that you want to do so.
You choose your thoughts
 You see, only you have control of your thoughts. Only
you! No one else can “make” you think or feel anything.
 You decide which thoughts to hang on to your mind.
And you alone can stop them from hurting you..
 First let’s look at how those thoughts got into your
memory. Then you will see why you alone control how
you think and how you feel.
Thinking About Thinking
 You can develop the habit of positive thinking.
 Have you ever Stopped to wonder how and why you
think? Probably not.
 Most people don’t think about thinking.
 They just do it. But you should think about how your
thoughts get into your mind.
Thinking About Thinking
 Thinking about the process of thinking can help you
understand it.
 Then you can better use your thinking process.
 You can better control your mind.
 You can use more of your mind.
Presented by Mr. Hor Hen
Executive Director of Bas-Brain Activation and
Skill
Phone: 077 55 76 76
E-mail: horhen_sociology@yahoo.com
Thinking About Thinking
 Most of us don’t make full use of our mind. Some
scientists say that we use only about one fifth of our
brain.
 Much of our mind’s work takes place without our
knowledge. Until recently science did not know much
about how the mind works.
 But more and more makes it possible for us to use more
of our mind – if we choose to.
Thinking About Thinking
 We now know that people who are creative – people who
invent things, who create art, or who just have a lot of
ideas – think in a special way.
 We also know that people who are generally happy and
upbeat think in are pessimists.
 Pessimists are generally unhappy and negative.
Thinking About Thinking
 We now know that these different thinking processes
can be learned.
 Let us look for a moment at some of the things that
scientists have learned about the mind and how it works.
 Let’s explore the territory of your mind so that you can
begin to understand it better.
Making Memories
 A memory is information that is stored in your mind.
Memories are held in your mind to be available for later
use.
 Memories help you sort out new information.
 Imagine what it would be like if you had no memories.
Each time a new sight, sound, or piece of information
came your way it would have to be figured out anew.
Making Memories Your mind would spend all its time and energy figuring out
that “That shape is a desk,” “That sound is a dog barking.”
 Your mind would have no time or energy to create new ideas.
It would have no old ideas to work from.
Making Memories
 Your mind uses memories to compare the old with the
new. It looks for patterns and relationships between old
and new information.
 How is this in formation like something you already
know? How is it different? Then your mind files the new
information, as a memory, into other files that have
similar information. In this way your mind sets up idea
networks that help you figure things out.
Attitudes, Old and New
 Idea networks help you compare information. That saves
you time and energy and helps you form new ideas.
 Similar ideas come together to form groups of like ideas.
These groups include both old and new ideas that fit a
certain pattern.
 Together they form what we call attitudes.
Attitudes, Old and New When you were young you created the basic patterns and
attitudes that color your world today.
 Most of us have in our minds some old patterns that are
no longer useful to us. Yet our minds still use these old
networks. These old attitudes still rule our lives.
 Not only that, some of these old attitudes can hurt us
instead of help us.
Attitudes, Old and New
 Our attitudes make us feel the way we feel. If we hold old
attitudes of failure we will feel like failures today.
 With each mistake, our idea networks bring up stores
memories of past failures.
 We not only suffer today’s failure, but failures of the past
as well.
How Positive Thinking Works
 Happiness comes from looking at things in the best
possible ways. Does it really matter what kinds of
thoughts are in your mind?
 Think back for a moment about the happiest day you can
remember. Really think about it for a moment.
 Picture that day in your mind. How do you feel? Good?
Probably so.
How Positive Thinking Works
 If you were now to think about the saddest day of your
life, how do you think you might feel? Do you like to feel
bad? Most people don’t.
 Most people like to feel good. But often people don’t
realize that they are making themselves feel bad by the
thoughts they choose to let into their minds. Yes, you do
choose the thoughts that you think. You choose them by
choosing which of the thousands of thoughts going
through your mind that you hold onto.
How Positive Thinking Works
 By paying attention to certain thoughts over other ones,
you choose how you think and you feel.
 Some people always seem happier than others. But they
are not always the people who are Luckiest.”
 Many people are not rich. They may have some very big
problems. Yet they are still happy because they choose to
be happy.
How Positive Thinking Works
 Happiness comes from choosing to think things that
make you feel good instead of things that make you feel
bad. Happiness comes from looking at things in the best
possible way.
 There is an old saying that “a glass can be either half
empty or half full.” If you think about that for a moment
you will understand what it means. Some people would
say, “This glass is half empty.”
How Positive Thinking Works
 They might wish for more. They might feel cheated.
They would be thinking about what is missing.
 Other people would say, “This glass is half full.” Their
attention would be on the fullness, not the emptiness.
 They would be thinking about what they have, not what
they are missing.
How Positive Thinking Works
 Who do you think would be happier with the half glass?
From this example you might begin to realize that most
things are not in themselves good or bad, happy or sad.
They just are.
 We make them good, bad, happy, or sad by our attitudes
about them. And our attitudes are colored by all the old
thinking patterns that we have grown up with.
You Get What You Expect
 Having a positive attitude, one that sees the glass as half full,
is very helpful. Your attitudes have a big effect on your life.
 Attitudes create beliefs, the things that you accept as true.
 Your beliefs head you to expect that certain things will
happen.
 It has been proved over and over in science and in history
that you get what you expect.
You Get What You Expect
 The Scientists who study the mind say that a person’s
success is due mainly to attitude.
 They believe that attitude makes up 80 to 85 percent of
the reason for success. If you expect to be successful, you
will be. If you expect to be happy, you will be.
 When you expect and believe that something will
happen, it usually does. Why should expecting
something make it happen?
More Than Just A Thought
 Your thoughts are real. They are something. They do
something in the world.
 Scientists do not understand all about how thoughts are
partly electrical energy.
 Electrical thought energy can be measured as brain
waves on a graph.
 Electrical energy also works in other parts of the body.
More Than Just A Thought
 Electrical energy makes the heart beat. It fuels the brain and
the nervous system.
 Electricity thought energy, is like the magnetic ability of our
thoughts that somehow draws like thoughts into our mind.
So a thought begins to create action.
 Thoughts start things moving. Everything that exists today,
everything you see around you, began as a thought. So, you
see, a thought is not only something. It is everything.
The 51 Percent Solutions
 Because thoughts are magnetic, when you think positive
thoughts you draw more positive thoughts to you.
 When you think negative thoughts you draw more negative
thoughts to you.
 Do you want to have a mind full of negative, unhappy
thoughts? Probably not.
 You get what you expect, and you expect what you think to be
true.
The 51 Percent Solutions
 Decide to set in your mind a pattern of positive
expectation. Begin by thinking about the “51 percent
solution.”
 The 51 percent solution simply means that if you make
an effort to keep your mind at least 51 percent positive,
you will slowly but surely move in a positive direction.
 Your attitude will be more positive than negative way.
The 51 Percent Solutions
 What if you decided to keep your thoughts 60 percent
positive. 70 percent or more?
 You can see that the more effort you put into holding
positive rather than negative thoughts in your mind, the
better your life will be.
 That is because your thoughts create the attitudes that
create your expectations. And you get what you expect.
The 51 Percent Solutions
 Why not try the 51 percent solution? You have nothing to
lose. You have much to gain. Begin today to create new
attitudes that will give you the kind of life you want.
 Who is your best friend? Who cares the most about what
happens to you? Who cares most if you are happy? Who
cares most of you have problems? Who sticks with you
every day, every minute, no matter what? Yourself!
The 51 Percent Solutions
 You are, or should be, your own best friend.
 No one else, even your parents, has more interest
in what happens to you.
 No one knows you better. No one can better make
choices for you.
 Treat yourself as you would treat your best friend.
Trusting Yourself
 One way to be your own best friend is to trust yourself.
 Learn to trust and respect the friendship of your inner
self. Your inner self is your wisest self. It is part of your
subconscious mind.
 Not only that, your inner self connects you not your
values, your beliefs and ideals.
Trusting Yourself
 Your inner self is in touch with all that you hold to be
good, worthy, and true. It always leads in that direction.
 You can trust the ideas you get from your inner self. You
can trust your “intuition” to lead you in the right
direction.
 The more you pay attention to the advice of your inner
self, the more good advice you will receive.
Trusting Yourself
 To hear the “still, small voice” of your inner self, you
must listen for it.
 But you do not listen with your ears. You listen with your
heart.
 How do you listen with your heart? Paying attention to
your feelings is one way.
Trusting Yourself
 Listening with your heart means that you go into your
own mind, your own feeling, for answers.
 You do not look for someone else to solve your problems
for you.
 Taking time to think and reflect on a question or
problem is another way.
 Another way to be your own best friend is to create a
positive of your future.
 A positive vision has helped many people survive the
hardest times of their lives.
 Do you know how a great many prisoners of war survived
their ordeal? They refused to focus on the bad parts of
their situation.
CREATING AVISION OF THE FUTURE
 Instead, they kept in their minds a vision of what they
wanted life to be.
 The way you think is a habit. Positive thinking is a good
habit. Negative thinking is a bad habit. Butt all habits
can be changed.
 Once you change your focus to the positive you are on
the right track. You are headed on the right direction.
CREATING AVISION OF THE FUTURE
 Begin to think a bout what you want to do in your life.
Think about what you have to offer.
 Make a list of your positive traits. Make a list of your
talents. Think about ways you can use your positive traits
and talent to help yourself and others.
 Use the vision of what you can be to become all that you
can be. Hold that image in your mind. Let it be the
pattern for your actions.
How Desire Affects Your Actions
 How much do you really want what you want in life?
How hard are you willing to work for the energy that you
will put to getting what you want.
 Desire “jumpstarts” your ideas. It puts them into action.
Desire is what you feed your thoughts.
 Thoughts and ideas fed with true desire soon grow
strong and take on a life of their own.
How Desire Affects Your Actions
 Desire is important when using positive thinking. Desire
keeps your attention on your goal.
 The magnetic power of your attention then draws other
helpful ideas into your mind.
 Intention works in the same way. When you intend to do
something, you hold in your mind the thought of what
you are about to do.
How Desire Affects Your Actions Use the power of attention and intention to male positive thinking
work for you. Intend to have positive things happen in your life.
 Keep your attention on the things that are positive. Do not ignore
problems; simply pay less attention to their bad pats.
 Look, instead, for the lesson you can learn. Look for the useful
information you can get.
 Then focus on those and solve the problem with a positive, instead
o a negative, attitude.
Have a Nice Day
 How often do we say to one another, “Have a nice day”? How
often do we really have nice days? You can have more nice
days by just putting your mind to it. Here are some
suggestions for things you might do to have a nice day:
 Do something nice for yourself by yourself. Don’t wait for
someone else to make your fun for you. You are your own best
friend. Take a quiet walk or ride your bike to a place that is
special to you. Notice that it can be nice to be with just
yourself.
Have a Nice Day
 Do something nice for someone else. Make it a point to
be nice to everyone you meet. Do something nice that
you would not normally do. Speak to a shy person. Help
a teacher. Being nice makes you feel nice.
 Do something that needs doing. Do a chore. Finish your
homework before you go to meet friends. Self-discipline
puts you in control of yourself. And that helps you helps
feel more in control of your life.
Have a Nice Day
 Each day think about the good things that have happened to
you. Also think back on the day’s “problems” and try to see
them as “opportunities.”
 What did you learn today? What new ideas did you come up
with? What new paths opened up to you? What valuable
lessons did you learn?
 Every day is a good day when you are your own best friend.
Be kind to the person you need the most-yourself.
Have a Nice Day
 Remember, you may not be able to control the things
that are going on in your life. But you can control
your attitude about them. And that is the most
important thing of all.
 All day long thoughts are going through your head.
All day long, you ”talk” to yourself as you think.
What are you saying to yourself all day?
Have a Nice Day Are you saying things like, “I know I can do this. I know
things will work out right.” Or do you say things like, “I knew
I’d mess up. I never do anything right.”
 The kinds of things you say to yourself all day are very
important. They help create your attitudes, your
expectations, and your actions.
 The things that you say to yourself over and over sink deep
into your mind. They become a big part of your idea network.
Have a Nice Day
 Scientists know that repetition of thoughts is one very
good way of form new attitudes.
 What kinds of new attitudes are you forming each
day? What attitudes are you repeating over and over
in your mind?
 Take charge of your thoughts. Take charge of the
messages you say to yourself.
Have a Nice Day Don’t automatically think or say whatever pops indo your
mind.
 You may have error messages in your mind. Your mind
may be full of negative thoughts, put-downs, or unhappy
feelings.
 But you don’t have to say those kinds of things to
yourself. You can decide to change the negative messages
to positive ones that are helpful to you.
Listen to Yourself
 That is the key. You can change the habit of negative
thinking to positive thinking.
 You begin by becoming aware of when you are saying
negative things to yourself.
 Start by keeping track to how many times during the day
you say such things.
Listen to Yourself
 Become aware of the habit that you have. You can than
place a check mark on the card each time you put
yourself down or talk negatively to yourself.
 When you have done this for a few days, you may be
surprised at how many marks you have on your card.
 Most of us were taught not to brag about ourselves. We
often find it easier to put ourselves down than to say
good things.
Listen to Yourself
 But that attitude does us no good. In fact, it makes us
feel less capable than we really are. It causes us to be less
successful than we can be.
 Successful people learn to turn this kind of thinking
around. They “reprogram” their mental messages to be
more helpful messages.
 You can do that, too. Once you are aware of the negative
things that you say to yourself, you can change them.
Listen to Yourself
 Whenever you start to say something bad about yourself,
STOP. Don’t do it.
 Say to yourself. “No, I’m not going to do that. It does not
help me.”
 You might say something like, “Yes, I did make a
mistake. But I am human Mistakes are bound to happen.
Listen to Yourself
 I know now how to avoid this mistake taught me
something useful.” Or you might say, “I know that if I
keep trying I will succeed. Each time I am getting closer
to my goal.”
 Positive statements like those work to reprogram your
mind with positive attitudes.
 In time, they will program over and erase the old
attitudes.
Listen to Yourself
 Use positive statements to prepare for a win.
 Prepare yourself to win. Only you can reprogram your
attitudes.
 Only you think in your mind all day and watch what you
say to yourself.
 Make your inner messages work for you, not against you.
Don’t Worry By now, you probably can see that worry is not a good thing.
 Worrying is repeating over and over in your mind the things
that you don’t want to have happen.
 Worrying over things that you cannot change does not help.
It hurts.
 It is not easy to stop worrying. But it can be done. Here is a
good worry-reducing plan.
Don’t Worry Set aside a special time of day to be your “worry time.” Any
other time during the day you are not to worry.
 If you start to worry say to yourself, “No, I can’t do that now.
 This is not my worry time.” Then make yourself think about
something else.
 It may not be easy to stop worrying about a lost love or other
big problem.
Don’t Worry
 But you can do it if you want to. Place all your attention
on something else.
 Then when it is your “worry time,” spend about twenty
minutes worrying. Worry hard. Think of nothing else.
Do not take your mind off your worry.
 After twenty minutes see how you feel. See what good
effects came about because of your worrying.
Don’t Worry
 Did your problem get solved? Did anything good come
from your worrying?
 You may discover that your worry time is waste of time.
You can then decide to cut it down.
 You may even decide to stop it altogether. You may find
that spending the twenty minutes thinking about
positive possibilities will do you better.
Talk yourself into it
 Positive statements repeated over and over to yourself
can help you reprogram negative attitudes.
 There is a special way that you can make your positive
statements work better to get into the habit of thinking
positively.
 Your mind accepts messages better when they are short,
positive, and simply stated.
Talk yourself into it
 Talk yourself into positive thinking by using positive
statements to replace negative ones.
 Keep your message short.
 Put your message in positive, not negative, language (“I
am” or “I will” vs. “I am not” or “I will not”).
 Keep your message as simple as possible.
Talk yourself into it
 The more you say positive things to yourself about
yourself, the more you will believe that they are true.
 Try saying these positive thing several times a day:
 I am in charge of my thinking. I am a valuable person.
 Every day I am feeling better about myself. I trust myself.
Talk yourself into it
 Every day my life is more positive.
 Create your own positive affirmations that can help you
in your life.
 Replace negative with positive statements several times
a day.
 You will soon see the difference that positive.
Picture Yourself Successful
 Turn your daydreams into positive dreams that give you a
better self-image.
 When you talk to yourself in a positive way, you support
yourself and make yourself strong. You feel better about
yourself.
 You gain a better self-image, a more positive image of
who you really are.
Picture Yourself Successful
 With a good self-image, you are more likely to have good
things happen in your life.
 In the same way, you can gain a better image of yourself
by choosing to see yourself in a better light.
 By imagining or picturing yourself in a more positive
way, you become more positive.
Picture Yourself Successful
 In your mind you “see” pictures-thought pictures-as you
think and remember.
 You can use these thought pictures to help you be more
positive.
 How do you look when you see yourself? Are you strong
and self-confident? Or are you meek, afraid, and
awkward?
Picture Yourself Successful
 If you see yourself as confident you will act confident. To
change the way other see you, you must first change the
way you see yourself.
 You can do that by changing the pictures in your mind.
 In the same way, we use other visual images as patterns
in our lives. And You will see yourself in the future as
your daydream of a special date.
Make Success a Habit
 If you believe in yourself, you can do almost anything.
 Picturing yourself successful will help you to believe in
yourself and your abilities.
 For positive thinking to change your life, it must become
part of your life. It must become a habit.
Make Success a Habit
 Are you willing to invest three week in your future?
 Three weeks is about how long it takes to create a new habit.
 For three weeks are you willing to focus on positive thinking?
 Can you fill your mind only with pictures of how you want
your life to be?
Make Success a Habit
 Can you push out of your mind thoughts of defeat,
unhappiness, and pain?
 Can you change your mind when they try to come into
it?
 For three weeks are you willing to keep track of your
negative thoughts?
 Will you change them-before you finish them-from
negative to positive?
Make Success a Habit
 Will you do it each and every time?
 If you are willing to do all this, you will succeed.
 You will obtain the habit of positive thinking.
 Once you have created the habit, you will find that
positive thinking becomes a way of life.
Make Success a Habit
 You will see that your new attitude leads you to
opportunities that you might have missed before.
 You will see that you new attitude makes you feel better
about yourself and your life.
 Your will see that with your new attitude you can better
face difficulties.
Make Success a Habit
 Problems will not seem so large. You will be better able
to see solutions.
 You will not spend so much time worrying about
problems. You will instead put your thoughts to ways of
solving them.
 You will find that this makes your problems disappear
faster. It helps you to learn from them.
Make Success a Habit
 You will find that you are in a better frame of mind, that
you are happy more of the time.
 You will find that looking for the good in your life helps
you to find it.
 You will find that you begin to seek out other positive
people like yourself.
 You will find that, because of this, you have fewer
problems.
 You will find that people enjoy being around you more.
You will find that you enjoy your life more.
 Positive thinking is more than a way of thinking; it is a
way of life.
Make Success a Habit
 People who choose to think positively are people who take
charge of their lives.
 They are people who go after what they want, who do not let
problems stop them.
 They are people who succeed.
Make Success a Habit
 Decide which kind or a negative person you want to be: a
positive person of a negative person?
 Do you want to run your life or let life run you? Are you
willing to take charge of your thoughts and create your
own future?
 If so, begin now to form the habit of positive thinking.
You can if you think you can.
Thank for your paid hot attention!
Any questions??
1–116
References:
1. Services Marketing by Lovelock
2. The Essence of Services Marketing by Adrian Payne
3. The Marketing Management - An Asian Perspective
by Philip Kotler
4. The Principles of Marketing by Philip Kotler
5. The marketing of services by Donal & Cowell
1–117

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1 rts motivation skills_by. hor hen

  • 1. Advance Effective Practical Motivation and Positive Thinking Training Skills December 2011 Presented by Mr. Hor Hen Executive Director of Bas-Brain Activation and Skill Phone: 077 55 76 76 E-mail: horhen_sociology@yahoo.com
  • 2. Introduction to motivation, Positive Thinking And Definition Presented by Mr. Hor Hen Executive Director of Bas-Brain Activation and Skill Phone: 077 55 76 76 E-mail: horhen_sociology@yahoo.com
  • 3. Learning Objective  Cite the factors affecting the Behavior of your Working colleagues;  Describe the role of the leader in Creating Motivations for the working Staff; and Members  Apply the Techniques of Enriching Work to Give work motivation for the Staff. Presented by Mr. Hor Hen Executive Director of Bas-Brain Activation and Skill Phone: 077 55 76 76 E-mail: horhen_sociology@yahoo.com
  • 4. What is Motivation? Motivation = Motive + Action Presented by Mr. Hor Hen Executive Director of Bas-Brain Activation and Skill Phone: 077 55 76 76 E-mail: horhen_sociology@yahoo.com
  • 5. What do you see? Presented by Mr. Hor Hen Executive Director of Bas-Brain Activation and Skill Phone: 077 55 76 76 E-mail: horhen_sociology@yahoo.com
  • 6. What do you see? Presented by Mr. Hor Hen Executive Director of Bas-Brain Activation and Skill Phone: 077 55 76 76 E-mail: horhen_sociology@yahoo.com
  • 7. Motivation  Motivation is a Conscious or Unconscious Mind to Stimulating Or Directing Actions to Reach an Expected Objective.  To create Motivation for A person You to Make a person want to do this, Not the obliged to do. - Longman English Dictionary Presented by Mr. Hor Hen Executive Director of Bas-Brain Activation and Skill Phone: 077 55 76 76 E-mail: horhen_sociology@yahoo.com
  • 8. Motivation  Motivation is an Inner strange to Stimulate or it is the mythic that Lead The people Taking action without any fear To Reach Their Vision and objective.  Motivation is the process that account for an Individual’s intensity, direction and persistence of efforts toward attaining the goal - Ghandhi Presented by Mr. Hor Hen Executive Director of Bas-Brain Activation and Skill Phone: 077 55 76 76 E-mail: horhen_sociology@yahoo.com
  • 9.  Motivation is a passion for the Idea, an inner Sense Of drive, or the sense of commitment, It is the Strength that lets leader move their Vision forward Despite all the obstacles, Despite all the people saying it Can’t be done, It’s too costly, we tried that before, or a Dozen other excuse. - Hong Da Presented by Mr. Hor Hen Executive Director of Bas-Brain Activation and Skill Phone: 077 55 76 76 E-mail: horhen_sociology@yahoo.com
  • 10. Motivation  Motivation is the Superficial Power of the Mind’s state that Encouraging People to Realize their Inner Potential and Talent and Using It with Confident And trust to achieve The Objective. - Henry Ford Presented by Mr. Hor Hen Executive Director of Bas-Brain Activation and Skill Phone: 077 55 76 76 E-mail: horhen_sociology@yahoo.com
  • 11. Being a motivator  To motivate your people better, figure out what they want and how you can give that to them for doing what you want them to do.  Human beings do things because we want to.  People do good work for the pay, or the prestige, or the recognition. Presented by Mr. Hor Hen Executive Director of Bas-Brain Activation and Skill Phone: 077 55 76 76 E-mail: horhen_sociology@yahoo.com
  • 12. Being Motivator They do bad work because they want to take it easy and still get paid.  They work really hard because they want to impress someone. Presented by Mr. Hor Hen Executive Director of Bas-Brain Activation and Skill Phone: 077 55 76 76 E-mail: horhen_sociology@yahoo.com
  • 13. Building your team It is not enough that people are motivated to succeed at work.  They have to work together as a team to accomplish the group's objective.  After all, if we just want them to all "do their own thing “ we don’t need you as the manager to mold them in to a team. Do we?
  • 14. Being a leader not a manager You have built the best team from the best employee available.  You motivated them to peak performance. What is missing?  Motivating a team is worthless unless you provide direction; unless you turn that motivation toward a goal and lead the team to it.
  • 15. Being a leader not a manager It is the ability to lead others that truly sets a manager apart from their peers.  Remember that leaders are found at all levels of the organization, so be one.
  • 16. The Four Dimensions of EI? EI 1. Self- Awarenes s 4. Relationship Managemen t 2. Social- Awarenes s 3. Self- Managemen t 5. Positive Impact on Organizatio n
  • 17. Self awareness?  Each of us experiences life through our body, our mind, our heart and our spirit.  Take 10 minutes to make some notes and draw an introduction of yourself.  Think to yourself, “Who am I today as a leader?”  Think in terms of mind, body, relationships, spirit, and “heart.”
  • 18. Social awareness  Empathy: Sensing others’ emotions, understanding their perspective, and taking active interest in their concerns.  Organizational Awareness: Reading the currents, decision networks, and politics at the organizational level.  Service: Recognizing and meeting follower, client or customer needs.
  • 19. X-Theory?  Human beings do not like working and will avoid doing it if possible. Must give compensation if you want them To work and apply punishment if they do Not work.  They like being controlled , and directed to Avoid Responsibility, nurture little Expectation and often wish to Have settled life.
  • 20. Y-Theory?  Human beings like to work in appropriate working Condition  Want to be self-directed, self-controlled rather Than being controlled  They will devote to the objective if being self- Satisfied in work
  • 21. Y-Theory?  They will accept and be responsible in work in Appropriate working condition  Skill and incentive are individual’s hidden resource but Are not explored rightly.
  • 22. Values, Attitude and Behavior  Values = those that are most Important to an individual  Attitude = the evaluation to Something Objective from the individual  Behavior = a concrete action To reflect An attitude Controlled by value
  • 23. Abraham Maslow’ s hierarchy of needs theory Physiologic al Needs Security Needs Social Needs Esteem Needs Self - Actualizatio n Needs Presented by Mr. Hor Hen Executive Director of Bas-Brain Activation and Skill Phone: 077 55 76 76 E-mail: horhen_sociology@yahoo.com
  • 25. Result? Increase Productivities and Production Awarding Work Effect Effort Encouragement
  • 26. Tools of Motivation  Money Motivation, Salary, Bonus, Incentives..  Reward or Present, Mottos, Cars, Fans..  Scholarship and Training, Workshop, Seminar, Conference, Inside and out side, or abroad.  Team Capacity Building..  Staff Retreat or Camping.. Presented by Mr. Hor Hen Executive Director of Bas-Brain Activation and Skill Phone: 077 55 76 76 E-mail: horhen_sociology@yahoo.com
  • 27. Tools of Motivation  Fair Judgment to All Staff and Provide Equal Opportunity to All Staff Members...  Gender Responsive or Gender Equality In Staff Management.  Promotion or Upgrade Position  Party and Dancing…… Presented by Mr. Hor Hen Executive Director of Bas-Brain Activation and Skill Phone: 077 55 76 76 E-mail: horhen_sociology@yahoo.com
  • 28. Positive Thinking? Presented by Mr. Hor Hen Executive Director of Bas-Brain Activation and Skill Phone: 077 55 76 76 E-mail: horhen_sociology@yahoo.com
  • 29. Introduction to Positive thinking Presented by Mr. Hor Hen Executive Director of Bas-Brain Activation and Skill Phone: 077 55 76 76 E-mail: horhen_sociology@yahoo.com
  • 30. Have you ever wondered why some people seem to be happy all the time? Do you wonder why others seen to be unhappy? Why do some people seem to have one problem after another? Is life easier for some people than for others? No, life is not different for different people. It seems different only because we see it differently. A problem is a problem only if we see it as one.
  • 31. We can go through life looking for and finding all the bad that comes our way. We can give it all our attention. We can think about it and worry about it. Or we can do the opposite. We can look for and find all the good that comes our way. We can think about what is good in our lives. We can keep our attention on that. Which way of looking at the world do you think will make us happiest?
  • 32. We have a choice of what we think. We have a choice of how we think. We can use that choice to improve our lives. We can learn to think positively. Positive thinking does not mean that you ignore a problem. It does not mean saying that nothing is wrong when something is wrong. It means finding the good that is always present along with the bad. It means choosing to keep your thoughts on that.
  • 33. Positive thinking is a way of looking at the world that helps us feel better. It helps us move away from hurt faster. It helps us solve problems faster. Any event in our lives can be seen in either a positive or negative way. Choosing to see things positively is a good choice to make. Positive thinking is a good habit.
  • 34. Learning Objective  This text will introduce you to positive thinking. You will see how it works. You will lean how to use it in your life.  You will start by learning why it is important to think about thinking. You will learn how your brain works to make thoughts into memories.  You will learn how attitudes are formed.
  • 35. Learning Objective  You will learn why a thought is more than just a thought. You will learn how your beliefs shape your actions and change your life.  You will learn how the things that you say to yourself affect your attitude. You will learn how to take charge of this “self-talk” to create positive attitudes.
  • 36. Learning Objective  You will learn how to use this knowledge to change the attitudes that are causing you problems.  You will learn how to create new attitudes that help and make you feel better.  You will discover how you can “picture” yourself successful.  You will learn how your imagination works to create positive or negative attitudes.
  • 37. Learning Objective  You will learn how to use your imagination to create attitudes of success and good feelings about yourself.  You will see that positive thinking can offer you a richer life. It can make you happier, more sure of yourself, and more satisfied. It all begins when you take charge and begin to think positively.
  • 38. Begin Now by Discovering Positive Thinking  You are about to learn the most important secret ever told. Every person who is successful knows this secret.  The secret is simple. It is not hard to learn. It is not hard to do. All you need to do to change your life is to change the way you think. That is the secret. You can change your life anytime you want-just by changing your mind.  Are you happy with your life? Would you like to change the way others see you? Would you like to change the way you see yourself?
  • 39. Thinking Creates Your Self-image  Your self-image is your picture of yourself. It is the way you see yourself. In your mind you have a picture of who you are.  That picture is made up of all the thoughts and feelings you have ever had about yourself.
  • 40. Thinking Creates Your Self-image  Some time you saw yourself as smart, good, kind, or helpful. But at other times you may have seen yourself in other ways. Have you ever thought of yourself as dumb? Have you ever felt unwanted? Have you ever felt unlovable?  That happens to everyone. Your self-image is made up of all these thoughts. If you think good things about yourself most of the time, you will feel good about yourself. If you think bad thing about yourself most of time, you will feel bad.
  • 41. Thinking Creates Your Self-image  the way you see yourself affects how others see you. If you see yourself as dumb, ugly, unlovable, other people will too. And If you see yourself as smart, kind, and lovable, you will act smart, kind, and lovable. And other people will see you that way too.
  • 42. You choose your thoughts  How you think affects how you feel. It affects how you see yourself and how others see you. Choosing how you will think is the most important choice you can make. And you do choose how you think.  Some people believe that others ”make” them think or feel a certain way. They may say, “Susie hurt my feelings. She made me feel bad. “Or,” “John made me angry.” But that is not really true. Other people do thing s and you react to what they do in certain ways.
  • 43. You choose your thoughts If you are feeling very good, what Susie says may not hurt you. But if you are not feeling good about yourself, you tend to see and hear things as “bad.” Your mood affects your thoughts just as your thoughts affect your mood. But you can choose to be in a good mood. You can decide not to think about bad things.  You can make yourself push unhappy thoughts out of your head. You start by deciding that you want to do so.
  • 44. You choose your thoughts  You see, only you have control of your thoughts. Only you! No one else can “make” you think or feel anything.  You decide which thoughts to hang on to your mind. And you alone can stop them from hurting you..  First let’s look at how those thoughts got into your memory. Then you will see why you alone control how you think and how you feel.
  • 45. Thinking About Thinking  You can develop the habit of positive thinking.  Have you ever Stopped to wonder how and why you think? Probably not.  Most people don’t think about thinking.  They just do it. But you should think about how your thoughts get into your mind.
  • 46. Thinking About Thinking  Thinking about the process of thinking can help you understand it.  Then you can better use your thinking process.  You can better control your mind.  You can use more of your mind. Presented by Mr. Hor Hen Executive Director of Bas-Brain Activation and Skill Phone: 077 55 76 76 E-mail: horhen_sociology@yahoo.com
  • 47. Thinking About Thinking  Most of us don’t make full use of our mind. Some scientists say that we use only about one fifth of our brain.  Much of our mind’s work takes place without our knowledge. Until recently science did not know much about how the mind works.  But more and more makes it possible for us to use more of our mind – if we choose to.
  • 48. Thinking About Thinking  We now know that people who are creative – people who invent things, who create art, or who just have a lot of ideas – think in a special way.  We also know that people who are generally happy and upbeat think in are pessimists.  Pessimists are generally unhappy and negative.
  • 49. Thinking About Thinking  We now know that these different thinking processes can be learned.  Let us look for a moment at some of the things that scientists have learned about the mind and how it works.  Let’s explore the territory of your mind so that you can begin to understand it better.
  • 50. Making Memories  A memory is information that is stored in your mind. Memories are held in your mind to be available for later use.  Memories help you sort out new information.  Imagine what it would be like if you had no memories. Each time a new sight, sound, or piece of information came your way it would have to be figured out anew.
  • 51. Making Memories Your mind would spend all its time and energy figuring out that “That shape is a desk,” “That sound is a dog barking.”  Your mind would have no time or energy to create new ideas. It would have no old ideas to work from.
  • 52. Making Memories  Your mind uses memories to compare the old with the new. It looks for patterns and relationships between old and new information.  How is this in formation like something you already know? How is it different? Then your mind files the new information, as a memory, into other files that have similar information. In this way your mind sets up idea networks that help you figure things out.
  • 53. Attitudes, Old and New  Idea networks help you compare information. That saves you time and energy and helps you form new ideas.  Similar ideas come together to form groups of like ideas. These groups include both old and new ideas that fit a certain pattern.  Together they form what we call attitudes.
  • 54. Attitudes, Old and New When you were young you created the basic patterns and attitudes that color your world today.  Most of us have in our minds some old patterns that are no longer useful to us. Yet our minds still use these old networks. These old attitudes still rule our lives.  Not only that, some of these old attitudes can hurt us instead of help us.
  • 55. Attitudes, Old and New  Our attitudes make us feel the way we feel. If we hold old attitudes of failure we will feel like failures today.  With each mistake, our idea networks bring up stores memories of past failures.  We not only suffer today’s failure, but failures of the past as well.
  • 56. How Positive Thinking Works  Happiness comes from looking at things in the best possible ways. Does it really matter what kinds of thoughts are in your mind?  Think back for a moment about the happiest day you can remember. Really think about it for a moment.  Picture that day in your mind. How do you feel? Good? Probably so.
  • 57. How Positive Thinking Works  If you were now to think about the saddest day of your life, how do you think you might feel? Do you like to feel bad? Most people don’t.  Most people like to feel good. But often people don’t realize that they are making themselves feel bad by the thoughts they choose to let into their minds. Yes, you do choose the thoughts that you think. You choose them by choosing which of the thousands of thoughts going through your mind that you hold onto.
  • 58. How Positive Thinking Works  By paying attention to certain thoughts over other ones, you choose how you think and you feel.  Some people always seem happier than others. But they are not always the people who are Luckiest.”  Many people are not rich. They may have some very big problems. Yet they are still happy because they choose to be happy.
  • 59. How Positive Thinking Works  Happiness comes from choosing to think things that make you feel good instead of things that make you feel bad. Happiness comes from looking at things in the best possible way.  There is an old saying that “a glass can be either half empty or half full.” If you think about that for a moment you will understand what it means. Some people would say, “This glass is half empty.”
  • 60. How Positive Thinking Works  They might wish for more. They might feel cheated. They would be thinking about what is missing.  Other people would say, “This glass is half full.” Their attention would be on the fullness, not the emptiness.  They would be thinking about what they have, not what they are missing.
  • 61. How Positive Thinking Works  Who do you think would be happier with the half glass? From this example you might begin to realize that most things are not in themselves good or bad, happy or sad. They just are.  We make them good, bad, happy, or sad by our attitudes about them. And our attitudes are colored by all the old thinking patterns that we have grown up with.
  • 62. You Get What You Expect  Having a positive attitude, one that sees the glass as half full, is very helpful. Your attitudes have a big effect on your life.  Attitudes create beliefs, the things that you accept as true.  Your beliefs head you to expect that certain things will happen.  It has been proved over and over in science and in history that you get what you expect.
  • 63. You Get What You Expect  The Scientists who study the mind say that a person’s success is due mainly to attitude.  They believe that attitude makes up 80 to 85 percent of the reason for success. If you expect to be successful, you will be. If you expect to be happy, you will be.  When you expect and believe that something will happen, it usually does. Why should expecting something make it happen?
  • 64. More Than Just A Thought  Your thoughts are real. They are something. They do something in the world.  Scientists do not understand all about how thoughts are partly electrical energy.  Electrical thought energy can be measured as brain waves on a graph.  Electrical energy also works in other parts of the body.
  • 65. More Than Just A Thought  Electrical energy makes the heart beat. It fuels the brain and the nervous system.  Electricity thought energy, is like the magnetic ability of our thoughts that somehow draws like thoughts into our mind. So a thought begins to create action.  Thoughts start things moving. Everything that exists today, everything you see around you, began as a thought. So, you see, a thought is not only something. It is everything.
  • 66. The 51 Percent Solutions  Because thoughts are magnetic, when you think positive thoughts you draw more positive thoughts to you.  When you think negative thoughts you draw more negative thoughts to you.  Do you want to have a mind full of negative, unhappy thoughts? Probably not.  You get what you expect, and you expect what you think to be true.
  • 67. The 51 Percent Solutions  Decide to set in your mind a pattern of positive expectation. Begin by thinking about the “51 percent solution.”  The 51 percent solution simply means that if you make an effort to keep your mind at least 51 percent positive, you will slowly but surely move in a positive direction.  Your attitude will be more positive than negative way.
  • 68. The 51 Percent Solutions  What if you decided to keep your thoughts 60 percent positive. 70 percent or more?  You can see that the more effort you put into holding positive rather than negative thoughts in your mind, the better your life will be.  That is because your thoughts create the attitudes that create your expectations. And you get what you expect.
  • 69. The 51 Percent Solutions  Why not try the 51 percent solution? You have nothing to lose. You have much to gain. Begin today to create new attitudes that will give you the kind of life you want.  Who is your best friend? Who cares the most about what happens to you? Who cares most if you are happy? Who cares most of you have problems? Who sticks with you every day, every minute, no matter what? Yourself!
  • 70. The 51 Percent Solutions  You are, or should be, your own best friend.  No one else, even your parents, has more interest in what happens to you.  No one knows you better. No one can better make choices for you.  Treat yourself as you would treat your best friend.
  • 71. Trusting Yourself  One way to be your own best friend is to trust yourself.  Learn to trust and respect the friendship of your inner self. Your inner self is your wisest self. It is part of your subconscious mind.  Not only that, your inner self connects you not your values, your beliefs and ideals.
  • 72. Trusting Yourself  Your inner self is in touch with all that you hold to be good, worthy, and true. It always leads in that direction.  You can trust the ideas you get from your inner self. You can trust your “intuition” to lead you in the right direction.  The more you pay attention to the advice of your inner self, the more good advice you will receive.
  • 73. Trusting Yourself  To hear the “still, small voice” of your inner self, you must listen for it.  But you do not listen with your ears. You listen with your heart.  How do you listen with your heart? Paying attention to your feelings is one way.
  • 74. Trusting Yourself  Listening with your heart means that you go into your own mind, your own feeling, for answers.  You do not look for someone else to solve your problems for you.  Taking time to think and reflect on a question or problem is another way.
  • 75.  Another way to be your own best friend is to create a positive of your future.  A positive vision has helped many people survive the hardest times of their lives.  Do you know how a great many prisoners of war survived their ordeal? They refused to focus on the bad parts of their situation.
  • 76. CREATING AVISION OF THE FUTURE  Instead, they kept in their minds a vision of what they wanted life to be.  The way you think is a habit. Positive thinking is a good habit. Negative thinking is a bad habit. Butt all habits can be changed.  Once you change your focus to the positive you are on the right track. You are headed on the right direction.
  • 77. CREATING AVISION OF THE FUTURE  Begin to think a bout what you want to do in your life. Think about what you have to offer.  Make a list of your positive traits. Make a list of your talents. Think about ways you can use your positive traits and talent to help yourself and others.  Use the vision of what you can be to become all that you can be. Hold that image in your mind. Let it be the pattern for your actions.
  • 78. How Desire Affects Your Actions  How much do you really want what you want in life? How hard are you willing to work for the energy that you will put to getting what you want.  Desire “jumpstarts” your ideas. It puts them into action. Desire is what you feed your thoughts.  Thoughts and ideas fed with true desire soon grow strong and take on a life of their own.
  • 79. How Desire Affects Your Actions  Desire is important when using positive thinking. Desire keeps your attention on your goal.  The magnetic power of your attention then draws other helpful ideas into your mind.  Intention works in the same way. When you intend to do something, you hold in your mind the thought of what you are about to do.
  • 80. How Desire Affects Your Actions Use the power of attention and intention to male positive thinking work for you. Intend to have positive things happen in your life.  Keep your attention on the things that are positive. Do not ignore problems; simply pay less attention to their bad pats.  Look, instead, for the lesson you can learn. Look for the useful information you can get.  Then focus on those and solve the problem with a positive, instead o a negative, attitude.
  • 81. Have a Nice Day  How often do we say to one another, “Have a nice day”? How often do we really have nice days? You can have more nice days by just putting your mind to it. Here are some suggestions for things you might do to have a nice day:  Do something nice for yourself by yourself. Don’t wait for someone else to make your fun for you. You are your own best friend. Take a quiet walk or ride your bike to a place that is special to you. Notice that it can be nice to be with just yourself.
  • 82. Have a Nice Day  Do something nice for someone else. Make it a point to be nice to everyone you meet. Do something nice that you would not normally do. Speak to a shy person. Help a teacher. Being nice makes you feel nice.  Do something that needs doing. Do a chore. Finish your homework before you go to meet friends. Self-discipline puts you in control of yourself. And that helps you helps feel more in control of your life.
  • 83. Have a Nice Day  Each day think about the good things that have happened to you. Also think back on the day’s “problems” and try to see them as “opportunities.”  What did you learn today? What new ideas did you come up with? What new paths opened up to you? What valuable lessons did you learn?  Every day is a good day when you are your own best friend. Be kind to the person you need the most-yourself.
  • 84. Have a Nice Day  Remember, you may not be able to control the things that are going on in your life. But you can control your attitude about them. And that is the most important thing of all.  All day long thoughts are going through your head. All day long, you ”talk” to yourself as you think. What are you saying to yourself all day?
  • 85. Have a Nice Day Are you saying things like, “I know I can do this. I know things will work out right.” Or do you say things like, “I knew I’d mess up. I never do anything right.”  The kinds of things you say to yourself all day are very important. They help create your attitudes, your expectations, and your actions.  The things that you say to yourself over and over sink deep into your mind. They become a big part of your idea network.
  • 86. Have a Nice Day  Scientists know that repetition of thoughts is one very good way of form new attitudes.  What kinds of new attitudes are you forming each day? What attitudes are you repeating over and over in your mind?  Take charge of your thoughts. Take charge of the messages you say to yourself.
  • 87. Have a Nice Day Don’t automatically think or say whatever pops indo your mind.  You may have error messages in your mind. Your mind may be full of negative thoughts, put-downs, or unhappy feelings.  But you don’t have to say those kinds of things to yourself. You can decide to change the negative messages to positive ones that are helpful to you.
  • 88. Listen to Yourself  That is the key. You can change the habit of negative thinking to positive thinking.  You begin by becoming aware of when you are saying negative things to yourself.  Start by keeping track to how many times during the day you say such things.
  • 89. Listen to Yourself  Become aware of the habit that you have. You can than place a check mark on the card each time you put yourself down or talk negatively to yourself.  When you have done this for a few days, you may be surprised at how many marks you have on your card.  Most of us were taught not to brag about ourselves. We often find it easier to put ourselves down than to say good things.
  • 90. Listen to Yourself  But that attitude does us no good. In fact, it makes us feel less capable than we really are. It causes us to be less successful than we can be.  Successful people learn to turn this kind of thinking around. They “reprogram” their mental messages to be more helpful messages.  You can do that, too. Once you are aware of the negative things that you say to yourself, you can change them.
  • 91. Listen to Yourself  Whenever you start to say something bad about yourself, STOP. Don’t do it.  Say to yourself. “No, I’m not going to do that. It does not help me.”  You might say something like, “Yes, I did make a mistake. But I am human Mistakes are bound to happen.
  • 92. Listen to Yourself  I know now how to avoid this mistake taught me something useful.” Or you might say, “I know that if I keep trying I will succeed. Each time I am getting closer to my goal.”  Positive statements like those work to reprogram your mind with positive attitudes.  In time, they will program over and erase the old attitudes.
  • 93. Listen to Yourself  Use positive statements to prepare for a win.  Prepare yourself to win. Only you can reprogram your attitudes.  Only you think in your mind all day and watch what you say to yourself.  Make your inner messages work for you, not against you.
  • 94. Don’t Worry By now, you probably can see that worry is not a good thing.  Worrying is repeating over and over in your mind the things that you don’t want to have happen.  Worrying over things that you cannot change does not help. It hurts.  It is not easy to stop worrying. But it can be done. Here is a good worry-reducing plan.
  • 95. Don’t Worry Set aside a special time of day to be your “worry time.” Any other time during the day you are not to worry.  If you start to worry say to yourself, “No, I can’t do that now.  This is not my worry time.” Then make yourself think about something else.  It may not be easy to stop worrying about a lost love or other big problem.
  • 96. Don’t Worry  But you can do it if you want to. Place all your attention on something else.  Then when it is your “worry time,” spend about twenty minutes worrying. Worry hard. Think of nothing else. Do not take your mind off your worry.  After twenty minutes see how you feel. See what good effects came about because of your worrying.
  • 97. Don’t Worry  Did your problem get solved? Did anything good come from your worrying?  You may discover that your worry time is waste of time. You can then decide to cut it down.  You may even decide to stop it altogether. You may find that spending the twenty minutes thinking about positive possibilities will do you better.
  • 98. Talk yourself into it  Positive statements repeated over and over to yourself can help you reprogram negative attitudes.  There is a special way that you can make your positive statements work better to get into the habit of thinking positively.  Your mind accepts messages better when they are short, positive, and simply stated.
  • 99. Talk yourself into it  Talk yourself into positive thinking by using positive statements to replace negative ones.  Keep your message short.  Put your message in positive, not negative, language (“I am” or “I will” vs. “I am not” or “I will not”).  Keep your message as simple as possible.
  • 100. Talk yourself into it  The more you say positive things to yourself about yourself, the more you will believe that they are true.  Try saying these positive thing several times a day:  I am in charge of my thinking. I am a valuable person.  Every day I am feeling better about myself. I trust myself.
  • 101. Talk yourself into it  Every day my life is more positive.  Create your own positive affirmations that can help you in your life.  Replace negative with positive statements several times a day.  You will soon see the difference that positive.
  • 102. Picture Yourself Successful  Turn your daydreams into positive dreams that give you a better self-image.  When you talk to yourself in a positive way, you support yourself and make yourself strong. You feel better about yourself.  You gain a better self-image, a more positive image of who you really are.
  • 103. Picture Yourself Successful  With a good self-image, you are more likely to have good things happen in your life.  In the same way, you can gain a better image of yourself by choosing to see yourself in a better light.  By imagining or picturing yourself in a more positive way, you become more positive.
  • 104. Picture Yourself Successful  In your mind you “see” pictures-thought pictures-as you think and remember.  You can use these thought pictures to help you be more positive.  How do you look when you see yourself? Are you strong and self-confident? Or are you meek, afraid, and awkward?
  • 105. Picture Yourself Successful  If you see yourself as confident you will act confident. To change the way other see you, you must first change the way you see yourself.  You can do that by changing the pictures in your mind.  In the same way, we use other visual images as patterns in our lives. And You will see yourself in the future as your daydream of a special date.
  • 106. Make Success a Habit  If you believe in yourself, you can do almost anything.  Picturing yourself successful will help you to believe in yourself and your abilities.  For positive thinking to change your life, it must become part of your life. It must become a habit.
  • 107. Make Success a Habit  Are you willing to invest three week in your future?  Three weeks is about how long it takes to create a new habit.  For three weeks are you willing to focus on positive thinking?  Can you fill your mind only with pictures of how you want your life to be?
  • 108. Make Success a Habit  Can you push out of your mind thoughts of defeat, unhappiness, and pain?  Can you change your mind when they try to come into it?  For three weeks are you willing to keep track of your negative thoughts?  Will you change them-before you finish them-from negative to positive?
  • 109. Make Success a Habit  Will you do it each and every time?  If you are willing to do all this, you will succeed.  You will obtain the habit of positive thinking.  Once you have created the habit, you will find that positive thinking becomes a way of life.
  • 110. Make Success a Habit  You will see that your new attitude leads you to opportunities that you might have missed before.  You will see that you new attitude makes you feel better about yourself and your life.  Your will see that with your new attitude you can better face difficulties.
  • 111. Make Success a Habit  Problems will not seem so large. You will be better able to see solutions.  You will not spend so much time worrying about problems. You will instead put your thoughts to ways of solving them.  You will find that this makes your problems disappear faster. It helps you to learn from them.
  • 112. Make Success a Habit  You will find that you are in a better frame of mind, that you are happy more of the time.  You will find that looking for the good in your life helps you to find it.  You will find that you begin to seek out other positive people like yourself.
  • 113.  You will find that, because of this, you have fewer problems.  You will find that people enjoy being around you more. You will find that you enjoy your life more.  Positive thinking is more than a way of thinking; it is a way of life.
  • 114. Make Success a Habit  People who choose to think positively are people who take charge of their lives.  They are people who go after what they want, who do not let problems stop them.  They are people who succeed.
  • 115. Make Success a Habit  Decide which kind or a negative person you want to be: a positive person of a negative person?  Do you want to run your life or let life run you? Are you willing to take charge of your thoughts and create your own future?  If so, begin now to form the habit of positive thinking. You can if you think you can.
  • 116. Thank for your paid hot attention! Any questions?? 1–116
  • 117. References: 1. Services Marketing by Lovelock 2. The Essence of Services Marketing by Adrian Payne 3. The Marketing Management - An Asian Perspective by Philip Kotler 4. The Principles of Marketing by Philip Kotler 5. The marketing of services by Donal & Cowell 1–117