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Introduction
Who
• Audience
What
• Message
Why
• Credibility
How
• Writing for the web
• Effective images
What don’t people do on the web?
• Read.
• They scan instead.
• F for fast.
What does it mean for us?
• Provide content that can be scanned.
• Avoid: “walls of text.”
• Think: “at a glance.”
• White space
• Subheads
• Bullets
What do people do on the web?
In order of popularity
• Email
• Search
• Get news
• Buy products online
• Use social media

www.visioncreation.co.uk
Who is it for?

• Know your audience.
What do you offer?
•
•
•
•
•

Information and news
Education and instructions
Entertainment
Social connection
Products and services
Why your site and not another?

•
•
•
•

Credibility
Trust
Quality
Rapport
http://www.nateshivar.com/photos/
Readability
• Simple: 5th to 8th grade reading level
Writing style
• Clear: avoid jargon!
“The exploitation of
disciplinary boundaries
may be seen as the
authentication of
localized small-group
cultures.”
“We're reaching out to leverage our ability to offer solutions.
This low-hanging fruit is a game-changer, a no-brainer and a winwin situation. Let's touch base and take it to the next level!”
Prioritize your information
“Happy talk must die.”
—Steve Krug
• Don’t focus on how great you are with vague
terms (“the best”) and self-congratulatory
promotional writing.
• Specify what makes you great!
– Facts and stats
– Stories
– Real-world problems you solved
Consequence of
difficulties?
Images
• Do they tell a story?
• Avoid clutter!
• Images needs to be
compelling, distinctive, unusual, beautiful or
eye-catching
Images should be compelling

Photo by Kyle Spradley
In contrast

thebittenword
Images can be unusual

Photo by Steven Depolo. Photo Illustration by Aaron Duke
Or beautiful

Photo by Kyle Spradley
In conclusion
•
•
•
•
•

Respond to your audience
Understand your own message
Affirm people’s trust
Write for the web
Use the strongest photos you can—or none at
all if you only have weak ones
Thank you!
Genevieve Howard
howardg@missouri.edu
Work web: cafnr.missouri.edu
Personal web: genevievehoward.com
Twitter: @HowGen

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Writing for the Web: Scanning, Credibility, Images

Notes de l'éditeur

  1. Of course the where is on the web!
  2. Two approaches to one business. Which is more effective? Try squinting.
  3. Never everyone! Demographics: age, gender, socioeconomic status, level of education. Psychographics: attitudes, beliefs, lifestyles, opinions. Geographic segmentation: zip code, county, state. Job segmentation: farmers, managers, small business people. Specialty segmentation: 45- to 55-year-old females with arthritis who own Toyota Camrys. Focus on the group or groups that are the best fit for your website. Older audience: big enough text! Good contrast, black on white!
  4. Are you a subject matter expert?
  5. Readability is important. We don’t pay attention on the web. Comprehension starts being compromised when content exceeds 7th grade reading level (average American reading level).
  6. Inverted or reverse pyramid. Say what’s important at the top! Remember the F for fast. Upper left-hand corner is your most valuable real estate.