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Global Update:
What’s going on in the world of workplace health promotion?




                                 Barry Hall, Buck Consultants
                  Wolf Kirsten, International Health Consulting
                                 Health Promotion LIVE Webinar
                                              December 14, 2012
Agenda
• Trends and best practices in global health promotion

   – Global wellness survey
   – Highlights from technology industry
   – “Winning Strategies” research

• Global Healthy Workplace Awards & Summit

• Discussion




                               2
2012 Global Wellness Survey

Objective:
•   Assess trends in employer-
    sponsored wellness strategies
    and practices

Participants:
•   1,356 participating employers
•   11 languages
•   45 countries
•   17 million employees
•   All industry categories

Available at www.BuckSurveys.com




                                    3
Location of employees




Source: “WORKING WELL: A Global Survey of Workplace Wellness and Health Promotion Strategies” Buck Consultants, 2012




                                                                  4
Organizations offering health promotion to
     employees
                         North America                        Europe                         Asia




                          76%                                     42%                   47%



                                                                  33%


                                          43%
                 Latin America                                                                         37%

                                                              Africa/                         Australia/
                                                            Middle East                      New Zealand

Source: “WORKING WELL: A Global Survey of Workplace Wellness and Health Promotion Strategies” Buck Consultants, 2012



                                                                  5
Number of years wellness strategy has been
    in place


                                                                                                                       61%
                                                                                                                       less than
                                                                                                                       5 years




Source: “WORKING WELL: A Global Survey of Workplace Wellness and Health Promotion Strategies” Buck Consultants, 2012



                                                                 6
Employer objectives driving wellness strategy


       to sickness or disability




                        m costs




1 = most important, 10 = least important

Source: “WORKING WELL: A Global Survey of Workplace Wellness and Health Promotion Strategies” Buck Consultants, 2012



                                                                7
Growth in global strategies

                                       Multinational Employers with
                                     Global Health Promotion Strategy

                                                                                          49%
                                                           46%

                             34%




                             2007                          2009                          2012


Source: “WORKING WELL: A Global Survey of Workplace Wellness and Health Promotion Strategies” Buck Consultants, 2012



                                                                 8
Reasons for not having global wellness strategy


practices




Source: “WORKING WELL: A Global Survey of Workplace Wellness and Health Promotion Strategies” Buck Consultants, 2012



                                                                9
Health issues driving wellness strategy




1 = highest impact, 17 = lowest impact

Source: “WORKING WELL: A Global Survey of Workplace Wellness and Health Promotion Strategies” Buck Consultants, 2012



                                                                   10
Life expectancy, tobacco use, obesity by country


                                                                                                                             28.1%




Source: OECD Health Data 2012; Last updated: 29 October 2012; Data shown represents 2010 or nearest year available by country.




                                                                                        11
European Survey of Enterprises on
New and Emerging Risks (ESENER)
 • 79% of European managers voice concern about stress
   at work
 • but only 26% of EU enterprises/organisations have
   procedures in place to deal with stress
 • 42% of management representatives consider it more
   difficult to tackle psychosocial risks, compared with other
   safety and health issues.
 • sensitivity of the issue (53%) and lack of awareness
   (50%) are the main barriers
 • main barriers for dealing with health and safety issues
   are lack of resources (36%) such as time, staff or money
   and lack of awareness (26%)
  36,000 interviews in 31 countries with managers and health and safety representatives were
  conducted in establishments with ten or more employees


                                               12
Top program elements




Source: “WORKING WELL: A Global Survey of Workplace Wellness and Health Promotion Strategies” Buck Consultants, 2012



                                                                13
Fastest growing wellness program elements




Source: “WORKING WELL: A Global Survey of Workplace Wellness and Health Promotion Strategies” Buck Consultants, 2012



                                                                14
Have measured outcomes
(by number of employees)




                                                                                                           36%
                                                                                                           overall have
                                                                                                           measured outcomes



Source: “WORKING WELL: A Global Survey of Workplace Wellness and Health Promotion Strategies” Buck Consultants, 2012



                                                                15
Top reasons outcomes are not measured




Source: “WORKING WELL: A Global Survey of Workplace Wellness and Health Promotion Strategies” Buck Consultants, 2012



                                                                16
Impact of wellness programs
• High impact and significant improvement reported across all areas
• The longer the wellness program is in place, the greater the improvement




Source: “WORKING WELL: A Global Survey of Workplace Wellness and Health Promotion Strategies” Buck Consultants, 2012



                                                                17
New Research:
Winning Strategies in Global Workplace Health Promotion


 • Extension of global
   wellness survey
 • Participating organizations
   have implemented global
   strategies and been
   offering programs to their
   employees worldwide for a
   number of years




                                 18
New Research:
Winning Strategies in Global Workplace Health Promotion


    Participating Employers:
    Chevron
    Dow Chemical
    DuPont
    Eaton
    Goldman Sachs
    IBM
    Intel
    John Deere
    Johnson & Johnson
    MOL Group
    Novartis
    Novo Nordisk
    Scania




                               19
New Research:
Winning Strategies in Global Workplace Health Promotion


 • Seeks to surface insights
   and successful practices
    – Objectives and drivers for
      globalizing health promotion
    – Strategy
    – Infrastructure and governance
    – Program elements
    – Regional and cultural
      challenges
    – Engagement
    – Vendors and suppliers
    – Measurement and metrics




                                 20
Key Findings: Recommendations


1. Establish a shared global value proposition, in
   alignment with key business goals. Ensure metrics
   are globally consistent and locally relevant.


                “We show how improvements in health are tied
                to business improvements: productivity, cycle
                times to fill customer orders, reduced defect
                rates, etc.”



Source: “Winning Strategies in Global Workplace Health Promotion: A Study of Leading Organizations”
Buck Consultants/International Health Consulting, 2012



                                                             21
Key Findings: Recommendations

2. Articulate a value proposition that has sufficient
   emphasis on health and well-being factors, in
   addition to the financial business case.

                 “Enhance health & performance”

                 “Raise the functionality of our people to the
                 highest level”

                 “Maximize human and company potential”


Source: “Winning Strategies in Global Workplace Health Promotion: A Study of Leading Organizations”
Buck Consultants/International Health Consulting, 2012



                                                             22
Key Findings: Recommendations

3. Spend adequate time and effort explaining to
   employees the reasons, goals and benefits for
   providing a health promotion program.

              “Certain countries within Europe are still challenging
              – Germany, Switzerland, Greece, etc. – buying in to
              the concept that an employer should be involved in
              employee health. The concept itself is still difficult for
              them to embrace. Also, with the health care system in
              those countries – the question is raised ‘why should we
              work on this when it’s already offered by the national
              health care system?’”

Source: “Winning Strategies in Global Workplace Health Promotion: A Study of Leading Organizations”
Buck Consultants/International Health Consulting, 2012



                                                             23
“The level of enthusiasm and engagement
       is higher in countries where the concept of
       workplace health promotion and related programs
       are newer (e.g. in Asia, Latin America) compared
       to countries where it has been around for a while
       (e.g. in North America and Europe).”




Source: “Winning Strategies in Global Workplace Health Promotion: A Study of Leading Organizations”
Buck Consultants/International Health Consulting, 2012



                                                             24
Key Findings: Recommendations

4. Drive a global strategy through a central or
   corporate function that provides guidance and
   technical support to local sites and business units.

             “There is value in having a corporate philosophy, strategy
             and a core set of programs. And there is power in having
             a global program in which employees can take pride and
             feel they are a part of something bigger.”




Source: “Winning Strategies in Global Workplace Health Promotion: A Study of Leading Organizations”
Buck Consultants/International Health Consulting, 2012



                                                             25
Key Findings: Recommendations

5. Engage local resources for cultural adaptation
   and implementation. Actively utilize local health
   professionals to help drive strategies regionally and
   function as a link between corporate and local sites
   and business units.

           “You can’t push exclusively from corporate and expect
           success.”

           “We believe that local autonomy leads to local accountability
           which makes for a more successful and sustainable program.”


Source: “Winning Strategies in Global Workplace Health Promotion: A Study of Leading Organizations”
Buck Consultants/International Health Consulting, 2012



                                                             26
Key Findings: Recommendations

6. Provide global access to a core suite of health
   promotion programs and policies.


                      Novartis’ Four Pillars to Help Associates
                      Achieve Optimal Health
                      1. Move
                      2. Choose
                      3. Know
                      4. Manage




Source: “Winning Strategies in Global Workplace Health Promotion: A Study of Leading Organizations”
Buck Consultants/International Health Consulting, 2012



                                                             27
Key Findings: Recommendations

7. Establish a healthy workplace index and/or menu
   of services toward which all sites should strive, and
   eventually be held accountable.

        Dow Chemical’s Healthy Workplace Index Elements
        • Tobacco policy enforcement                                • Medical surveillance participation
        • Access to physical activity                               • Workplace exposure index
        • Access to healthy foods                                   • Supportive work environment
        • Case management                • Stress management
        • Health assessment participation


Source: “Winning Strategies in Global Workplace Health Promotion: A Study of Leading Organizations”
Buck Consultants/International Health Consulting, 2012



                                                             28
Key Findings: Recommendations

8. Analyze and address the psychosocial working
   environment, as well as how work is organized, in
   order to improve mental health and well-being of
   employees.

            “Psychosocial wellbeing is a major issue for us, and the
            primary focus of our efforts in the coming year.”

            “We’re looking more broadly at psychosocial well-being as an
            indicator that affects health, vitality, and business success.”



Source: “Winning Strategies in Global Workplace Health Promotion: A Study of Leading Organizations”
Buck Consultants/International Health Consulting, 2012



                                                             29
Global Healthy Workplace Awards

•   Follows WHO Healthy Workplace Model
•   3 categories:
     – small and medium-sized enterprises
       (SMEs)
     – large enterprises
     – specialized programs
•   Benefits:
     – winner of the prestigious Global Healthy
       Workplace Award                                 Deadline: Feb 10, 2013
     – featured as part of a twelve month global
       healthy workplace promotional program             1st Awards Summit
     – additional prize of US $5,000 awarded to               in London:
       winner of the SME category                         April 10-12 2013
                                                   www.globalhealthyworkplace.com


                                        30
WHO Healthy Workplace Framework




                    31
International Association for
Worksite Health Promotion

 • A global association focused on serving the health
   promotion practitioner
 ü essential resources
 ü a vibrant community and network
 ü exceptional learning opportunities
   vital to practitioners and employers
 • Membership:
   - US$ 85
   - Students: $25
   - Organisational: $10 if at least 25 members


                        www.iawhp.org

                                  32
Thank You! Questions?

Barry Hall
Buck Consultants
barry.hall@buckconsultants.com
www.buckconsultants.com


Wolf Kirsten
International Health Consulting
wk@wolfkirsten.com
www.wolfkirsten.com




Health33
       Promotion LIVE Webinar
December 14, 2012

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Global Update: Worksite Health Promotion with Wolf Kirsten and Barry Hall

  • 1. Global Update: What’s going on in the world of workplace health promotion? Barry Hall, Buck Consultants Wolf Kirsten, International Health Consulting Health Promotion LIVE Webinar December 14, 2012
  • 2. Agenda • Trends and best practices in global health promotion – Global wellness survey – Highlights from technology industry – “Winning Strategies” research • Global Healthy Workplace Awards & Summit • Discussion 2
  • 3. 2012 Global Wellness Survey Objective: • Assess trends in employer- sponsored wellness strategies and practices Participants: • 1,356 participating employers • 11 languages • 45 countries • 17 million employees • All industry categories Available at www.BuckSurveys.com 3
  • 4. Location of employees Source: “WORKING WELL: A Global Survey of Workplace Wellness and Health Promotion Strategies” Buck Consultants, 2012 4
  • 5. Organizations offering health promotion to employees North America Europe Asia 76% 42% 47% 33% 43% Latin America 37% Africa/ Australia/ Middle East New Zealand Source: “WORKING WELL: A Global Survey of Workplace Wellness and Health Promotion Strategies” Buck Consultants, 2012 5
  • 6. Number of years wellness strategy has been in place 61% less than 5 years Source: “WORKING WELL: A Global Survey of Workplace Wellness and Health Promotion Strategies” Buck Consultants, 2012 6
  • 7. Employer objectives driving wellness strategy to sickness or disability m costs 1 = most important, 10 = least important Source: “WORKING WELL: A Global Survey of Workplace Wellness and Health Promotion Strategies” Buck Consultants, 2012 7
  • 8. Growth in global strategies Multinational Employers with Global Health Promotion Strategy 49% 46% 34% 2007 2009 2012 Source: “WORKING WELL: A Global Survey of Workplace Wellness and Health Promotion Strategies” Buck Consultants, 2012 8
  • 9. Reasons for not having global wellness strategy practices Source: “WORKING WELL: A Global Survey of Workplace Wellness and Health Promotion Strategies” Buck Consultants, 2012 9
  • 10. Health issues driving wellness strategy 1 = highest impact, 17 = lowest impact Source: “WORKING WELL: A Global Survey of Workplace Wellness and Health Promotion Strategies” Buck Consultants, 2012 10
  • 11. Life expectancy, tobacco use, obesity by country 28.1% Source: OECD Health Data 2012; Last updated: 29 October 2012; Data shown represents 2010 or nearest year available by country. 11
  • 12. European Survey of Enterprises on New and Emerging Risks (ESENER) • 79% of European managers voice concern about stress at work • but only 26% of EU enterprises/organisations have procedures in place to deal with stress • 42% of management representatives consider it more difficult to tackle psychosocial risks, compared with other safety and health issues. • sensitivity of the issue (53%) and lack of awareness (50%) are the main barriers • main barriers for dealing with health and safety issues are lack of resources (36%) such as time, staff or money and lack of awareness (26%) 36,000 interviews in 31 countries with managers and health and safety representatives were conducted in establishments with ten or more employees 12
  • 13. Top program elements Source: “WORKING WELL: A Global Survey of Workplace Wellness and Health Promotion Strategies” Buck Consultants, 2012 13
  • 14. Fastest growing wellness program elements Source: “WORKING WELL: A Global Survey of Workplace Wellness and Health Promotion Strategies” Buck Consultants, 2012 14
  • 15. Have measured outcomes (by number of employees) 36% overall have measured outcomes Source: “WORKING WELL: A Global Survey of Workplace Wellness and Health Promotion Strategies” Buck Consultants, 2012 15
  • 16. Top reasons outcomes are not measured Source: “WORKING WELL: A Global Survey of Workplace Wellness and Health Promotion Strategies” Buck Consultants, 2012 16
  • 17. Impact of wellness programs • High impact and significant improvement reported across all areas • The longer the wellness program is in place, the greater the improvement Source: “WORKING WELL: A Global Survey of Workplace Wellness and Health Promotion Strategies” Buck Consultants, 2012 17
  • 18. New Research: Winning Strategies in Global Workplace Health Promotion • Extension of global wellness survey • Participating organizations have implemented global strategies and been offering programs to their employees worldwide for a number of years 18
  • 19. New Research: Winning Strategies in Global Workplace Health Promotion Participating Employers: Chevron Dow Chemical DuPont Eaton Goldman Sachs IBM Intel John Deere Johnson & Johnson MOL Group Novartis Novo Nordisk Scania 19
  • 20. New Research: Winning Strategies in Global Workplace Health Promotion • Seeks to surface insights and successful practices – Objectives and drivers for globalizing health promotion – Strategy – Infrastructure and governance – Program elements – Regional and cultural challenges – Engagement – Vendors and suppliers – Measurement and metrics 20
  • 21. Key Findings: Recommendations 1. Establish a shared global value proposition, in alignment with key business goals. Ensure metrics are globally consistent and locally relevant. “We show how improvements in health are tied to business improvements: productivity, cycle times to fill customer orders, reduced defect rates, etc.” Source: “Winning Strategies in Global Workplace Health Promotion: A Study of Leading Organizations” Buck Consultants/International Health Consulting, 2012 21
  • 22. Key Findings: Recommendations 2. Articulate a value proposition that has sufficient emphasis on health and well-being factors, in addition to the financial business case. “Enhance health & performance” “Raise the functionality of our people to the highest level” “Maximize human and company potential” Source: “Winning Strategies in Global Workplace Health Promotion: A Study of Leading Organizations” Buck Consultants/International Health Consulting, 2012 22
  • 23. Key Findings: Recommendations 3. Spend adequate time and effort explaining to employees the reasons, goals and benefits for providing a health promotion program. “Certain countries within Europe are still challenging – Germany, Switzerland, Greece, etc. – buying in to the concept that an employer should be involved in employee health. The concept itself is still difficult for them to embrace. Also, with the health care system in those countries – the question is raised ‘why should we work on this when it’s already offered by the national health care system?’” Source: “Winning Strategies in Global Workplace Health Promotion: A Study of Leading Organizations” Buck Consultants/International Health Consulting, 2012 23
  • 24. “The level of enthusiasm and engagement is higher in countries where the concept of workplace health promotion and related programs are newer (e.g. in Asia, Latin America) compared to countries where it has been around for a while (e.g. in North America and Europe).” Source: “Winning Strategies in Global Workplace Health Promotion: A Study of Leading Organizations” Buck Consultants/International Health Consulting, 2012 24
  • 25. Key Findings: Recommendations 4. Drive a global strategy through a central or corporate function that provides guidance and technical support to local sites and business units. “There is value in having a corporate philosophy, strategy and a core set of programs. And there is power in having a global program in which employees can take pride and feel they are a part of something bigger.” Source: “Winning Strategies in Global Workplace Health Promotion: A Study of Leading Organizations” Buck Consultants/International Health Consulting, 2012 25
  • 26. Key Findings: Recommendations 5. Engage local resources for cultural adaptation and implementation. Actively utilize local health professionals to help drive strategies regionally and function as a link between corporate and local sites and business units. “You can’t push exclusively from corporate and expect success.” “We believe that local autonomy leads to local accountability which makes for a more successful and sustainable program.” Source: “Winning Strategies in Global Workplace Health Promotion: A Study of Leading Organizations” Buck Consultants/International Health Consulting, 2012 26
  • 27. Key Findings: Recommendations 6. Provide global access to a core suite of health promotion programs and policies. Novartis’ Four Pillars to Help Associates Achieve Optimal Health 1. Move 2. Choose 3. Know 4. Manage Source: “Winning Strategies in Global Workplace Health Promotion: A Study of Leading Organizations” Buck Consultants/International Health Consulting, 2012 27
  • 28. Key Findings: Recommendations 7. Establish a healthy workplace index and/or menu of services toward which all sites should strive, and eventually be held accountable. Dow Chemical’s Healthy Workplace Index Elements • Tobacco policy enforcement • Medical surveillance participation • Access to physical activity • Workplace exposure index • Access to healthy foods • Supportive work environment • Case management • Stress management • Health assessment participation Source: “Winning Strategies in Global Workplace Health Promotion: A Study of Leading Organizations” Buck Consultants/International Health Consulting, 2012 28
  • 29. Key Findings: Recommendations 8. Analyze and address the psychosocial working environment, as well as how work is organized, in order to improve mental health and well-being of employees. “Psychosocial wellbeing is a major issue for us, and the primary focus of our efforts in the coming year.” “We’re looking more broadly at psychosocial well-being as an indicator that affects health, vitality, and business success.” Source: “Winning Strategies in Global Workplace Health Promotion: A Study of Leading Organizations” Buck Consultants/International Health Consulting, 2012 29
  • 30. Global Healthy Workplace Awards • Follows WHO Healthy Workplace Model • 3 categories: – small and medium-sized enterprises (SMEs) – large enterprises – specialized programs • Benefits: – winner of the prestigious Global Healthy Workplace Award Deadline: Feb 10, 2013 – featured as part of a twelve month global healthy workplace promotional program 1st Awards Summit – additional prize of US $5,000 awarded to in London: winner of the SME category April 10-12 2013 www.globalhealthyworkplace.com 30
  • 31. WHO Healthy Workplace Framework 31
  • 32. International Association for Worksite Health Promotion • A global association focused on serving the health promotion practitioner ü essential resources ü a vibrant community and network ü exceptional learning opportunities vital to practitioners and employers • Membership: - US$ 85 - Students: $25 - Organisational: $10 if at least 25 members www.iawhp.org 32
  • 33. Thank You! Questions? Barry Hall Buck Consultants barry.hall@buckconsultants.com www.buckconsultants.com Wolf Kirsten International Health Consulting wk@wolfkirsten.com www.wolfkirsten.com Health33 Promotion LIVE Webinar December 14, 2012