Document containing supplier diversity best practices and case studies based on work with Fortune 500 companies and Government buying organizations.

1. Accel Advisors
Strategic Sourcing & Supplier Diversity Services
Supplier Diversity Best Practices & Case Studies

2. Contents
• Firm Overview & Introduction
• Service Offerings & Results
• Supplier Diversity Best Practices
• Supplier Diversity Case Studies

3. Firm Overview
– Sourcing and Procurement Leadership –
Accel is a boutique management consulting firm led by former Fortune 1000
procurement executives and alumni of some of the world's leading consulting
organizations.
Founded in 2005, we develop and execute Sourcing & Procurement-related cost
reduction programs for large and middle market companies. In addition to our broad
supplier management capabilities, we also have deep expertise in the areas of Supplier
Diversity and Minority Business Development.
The intersection of our Strategic Procurement expertise and knowledge of the Minority
business market has enabled us to help our clients reduce procurement costs while
simultaneously increasing spend with Minority-owned businesses.
Our engagement results are typically “measurable” cost reduction, improved financial
control, and sustainable improvements through optimized procurement organizations.
Additionally, we have a track record of helping Minority firms secure growth capital
through our relationships with leading private equity firms.
Copyright 2009 Accel Advisors, Inc. All Rights Reserved.

4. Service Offerings
Our focus in Strategic Sourcing & Supplier Diversity has enabled us to develop deep
expertise across numerous spend areas.
Accel Service
Offerings
Special
Supplier diversity procurement
Strategic sourcing solutions
services
Strategic sourcing Spend analysis & Sourcing database
program execution assessment development &
management
Supplier diversity
Spend analysis & Make / Buy
strategy
assessment analysis
development
Diverse supplier
Spend
qualification &
management
selection
Procurement
Program /policy
process
implementation
improvement
Copyright 2009 Accel Advisors, Inc. All Rights Reserved.

5. Results
A sampling of our recent client engagements have resulted in more than $100 million in
annual savings on $1.4 billion in sourced spend.
~Recent Client Results~ ~Representative Statistics~
110
• Dollars sourced: $1.4 Billion
100
• Unique categories: 15
90
80 • Minimum client ROI: 500%
70 • Representative categories
$Millions
60 ▸ IT hardware
50 ▸ IT software
40 ▸ Telecom
30 ▸ Temp/Contract labor
20 ▸ Facilities services
▸ Office supplies & equipment
10
▸ MRO equipment
0
▸ MRO supplies
$150M Medical $2B BPO $10B Global IT
Equipment Company Hospitality Services ▸ Professional services
MRO Company & Gaming Provider
Company
Annual Savings
Cumulative Savings
Copyright 2009 Accel Advisors, Inc. All Rights Reserved.

6. Results
We have generated annualized savings of 12 to 50% across multiple categories and industries
including consumer goods, hospitality, manufacturing, healthcare and utilities.
~Representative Category Experience~
Chemicals Raw materials Telecommunications
Specialty Chemicals Ingredients Office Supplies
Packaging General Contracting/Construction Landscaping
MRO Fleet/vehicles Training
Lab Supplies Temporary Labor Printing
Transformers Engineering Services Multimedia
NDE equipment Admin Services Cell Phones
Transmission Poles Hard Hats Marketing
Radios/mobile communication Security Real Estate
IT Hardware Call Center Travel
IT Software Fuel Office Equipment
Waste Management Computers PVF
Electrical Equipment Instrumentation Tools
Pumps Compressors Catalyst
Scaffolding Furniture Electrical Contracting
Facilities services Consulting Courier
HR Benefits Insurance Transportation/3PL
Gas Contracts Construction Material Safety Equipment
Copyright 2009 Accel Advisors, Inc. All Rights Reserved.

7. Supplier Diversity Best Practices
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8. Some of the Best Practices found among leading Supplier Diversity
Programs are as follows:
Clearly documented and endorsed commitment from CEO
Specific annual spend goals for sourcing/procurement from diverse businesses
Diversity spend goals developed “bottom-up” at the category-level
Attainment of goals tied to the compensation and performance plans of senior leadership
Inclusion of Supplier Diversity in Company/Business Unit Strategies
Head of the Supplier Diversity program is at the senior management level or above, and has control
over corporate purchasing
Consideration of minority owned businesses included as a formal part of the contracting
procurement process
Second-tier subcontracting to minority owned businesses also included as part of that process and
written into the prime supplier's contract
A comprehensive database of diverse owned business that is actively maintained and integrated into
the purchasing process
Purchasing system that tracks supplier diversity performance and can target specific contracts for
additional focus, outreach, or consideration
Visibility on the company's Internet website, including program details, contacts, and list of products
and services purchased
Strategic partnerships with ethnic chambers, publishers, and other organizations that can assist in
outreach
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9. Client Case Studies – Supplier Diversity
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10. Case Study – Supplier Diversity
Case Study Example — Global Outsourcing Company
Client Situation Project Approach Result
• Leading provider of business • Conducted High-level Spend • Identified opportunities to
process outsourcing services Analysis increase diverse spend by over
• Annual spend of $2 billion • Identified target pilot categories 300%, while achieving about
for Supplier Diversity Program 10% in cost savings
• Client was challenged to meet
supplier diversity requirements of • Analyzed Procurement • Developed Supplier Diversity
various government contracts as Processes and Technology Policies, Processes, and Metrics
well as increased scrutiny of • Analyzed business and customer • Recommended certifications
commercial customers. requirements around Supplier strategies (e.g., NMSDC,
• Accel was engaged to: Diversity and built business case WBENC, state/local/federal, etc)
• Conduct an assessment of for supplier diversity • Developed Diverse/MWBE
current supplier diversity • Conducted competitor analyses supplier strategies, including
practices and requirements around Supplier Diversity and preliminary list of qualified
benchmarked client against prospective Diverse Suppliers
• Make recommendations on
industry and general best by category
improvements to current
supplier diversity processes practices • Designed internal and external
• Explored and identified revenue stakeholder communication
• Recommend categories
enhancement opportunities plans
where diverse spend can be
increased and recommend through diverse supplier • Developed performance
diverse supplier prospects partnerships monitoring and reporting tools
• Examined tier-2 diverse spend and targets, tied back to client
• Develop corporate supplier
by client’s prime suppliers contracts
diversity metrics and targets
• Designed a supplier diversity
program management office
Copyright 2009 Accel Advisors, Inc. All Rights Reserved. 10

11. Case Study – Supplier Diversity
Case Study Example — U.S. Energy Company
Client Situation Project Approach Result
• A Leading Company in Energy • Conducted detailed analysis of • Designed a comprehensive best-
Sector client’s total expenditures in-class supplier diversity
• Annual spend of $11.6 Billion • Reviewed client’s Supply Chain program for client
• Client had no formal Supplier Policies, processes and • Identified opportunities to
Diversity Program and was Procedures increase diverse spend and
interested in: • Conducted a comprehensive surpass the goal of $250M by
CAPS data comparison around launching a series of diversity
• Executing any “quick hit” sourcing efforts targeted around
opportunities that could drive supplier diversity
specific categories
them toward successful • Conducted a comprehensive
achievement of their $250 competitor benchmark analysis • Recommended a fully integrated
million diverse spend goal sourcing and supplier diversity
• Developed plans, timelines and technology tool for client
• Developing diverse sourcing estimates of resources (both
strategies, and preliminary internal and external) to • Identified opportunities for client
list of qualified prospective implement and manage a to improve, manage, and report
diverse suppliers for target successful supplier diversity its prime suppliers’ diverse
categories program spend (Tier-II spend)
• Developing strategies for fully • Analyzed categories of spend • Designed and Recommended a
integrating supplier diversity that could be quickly and easily complete supplier diversity
with sourcing and the other leveraged to achieve client’s program management office
organizations within the supplier diversity goals
company
Copyright 2009 Accel Advisors, Inc. All Rights Reserved. 11

12. Case Study – Supplier Diversity
Case Study Example — U.S. Government Utility
Client Situation Project Approach Result
• Client: Government Regional • Conducted an assessment of the • Identified opportunities to shelter
Utility client’s current SBE program 12 material groups and about
$30 million in spend for client
• Annual Spend: $615 million • Assessed the client’s
under its sheltered market
procurement processes and
• The client was interested in an program
vendor management tools to
analysis of its contracts with
ensure that the right framework • Identified opportunities to
respect to their Sheltered Market
was in place for implementing increase client’s diverse spend
Program
the sheltered market to 20% of total spend
• Accel was engaged to conduct
• Analyzed 50 material groups that • Recommended techniques and
an analysis that resulted in a list
accounted for 90% of spend to tools for using SAP to effectively
of spend categories that met the
determine sheltering opportunity track, monitor, and report on
criteria of the district’s sheltered
supplier diversity
market program • Developed recommendations on
how to use SAP to effectively
• The client was also interested in
track and monitor client’s SBE
identifying areas of SAP that can
program
be better utilized to monitor,
track and report on the SBE • Conducted comparative
Program analyses using a best-in-class
utility as the benchmark
Copyright 2009 Accel Advisors, Inc. All Rights Reserved. 12

13. Case Study – Supplier Diversity
Case Study Example — National Law Firm
Client Situation Project Approach Result
• A leading national law firm • Conducted detailed analysis of • Identified opportunity to increase
identified the need for a more client’s total expenditures the client’s diverse supplier
holistic diversity strategy that • Reviewed client’s Procurement spend from 7% to 15%.
incorporated the benefits of Policies, processes and • Opportunity was identified
hiring, selling and buying Procedures across six categories including
diverse. office supplies, travel, recruiting,
• Conducted a comprehensive
• Client had no formal Supplier CAPS data comparison around document management and
Diversity Program, but realized supplier diversity PR/marketing.
that it was becoming increasingly • In addition to increased diversity
important among key clients. • Conducted a comprehensive
competitor benchmark analysis spend, benefits also included a
• Accel was engaged to conduct a 5% reduction in procurement
comprehensive analysis that • Developed plans, timelines and costs across the target
encompassed a baseline estimates of resources (both categories.
assessment of current practices, internal and external) to
benchmarking against best-in implement and manage a
class and strategies for closing successful supplier diversity
identified gaps. program
• Analyzed categories of spend
that could be quickly and easily
leveraged to achieve client’s
supplier diversity goals
Copyright 2009 Accel Advisors, Inc. All Rights Reserved. 13

14. Case Study – Supplier Diversity
Case Study Example — Multi-billion Dollar Regional Healthcare System
Client Situation Project Approach Result
• A leading provider of health • Conducted detailed analysis of • Identified opportunities to
services within its local and client’s total expenditures increase diverse spend by 90%
regional markets, client realized • Reviewed client’s Supply Chain by launching a series of diversity
the importance of implementing Policies, processes and sourcing efforts targeted around
a Supplier Diversity Program that Procedures specific categories including
facilitated supporting businesses construction, collections, linen,
that fueled economic growth • Conducted a comprehensive printing and fleet management.
within its operating markets. CAPS data comparison around
supplier diversity • Initiative resulted in 6% annual
• Client was challenged by key savings from related supplier
internal and external • Conducted a comprehensive consolidation.
stakeholders to develop and competitor benchmark analysis
• Developed a comprehensive
implement a world-class Supplier • Developed plans, timelines and best-in-class supplier diversity
Diversity Program. estimates of resources (both program .
• Accel was engaged by the client internal and external) to
implement and manage a • Identified opportunities for client
executive leadership team to to improve, manage, and report
assist with the development and successful supplier diversity
program its prime suppliers’ diverse
implementation of the program. spend (Tier-II spend).
• Analyzed categories of spend
that could be quickly and easily
leveraged to achieve client’s
supplier diversity goals
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Copyright 2009 Accel Advisors, Inc. All Rights Reserved.

15. Firm Contact Information – http: www.acceladvisors.com
Rod Robinson, Managing Partner
8044 Montgomery Road, Suite 700
Cincinnati, OH 45236
Phone: (513) 562-1262
Email: rod.robinson@acceladvisors.com
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