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Survey Findings
               Ali Salman

       Young Entrepreneurs Forum
Islamabad Chambers of Commerce and Industry
   Young Entrepreneurs Forum and CIPE
   Purpose of Survey
        “to find the opinions of the business community on
        the perceptions, manifestations, causes, effects and
        remedies of corruption”
   Survey Sample and Methodology
       Structured Questionnaire , mostly close-ended
       Face to Face
       On-line
   Issues in Data Collection
   95 valid responses:
       services sector including professionals (35%)
       trade sector (15%)
       manufacturing (17%) and
       administrative heads of Chambers of Commerce (33%).
   Geographically
       Islamabad city (40%);
       the representatives of 35 Chambers of Commerce from across
        the country did add some diversity (33%).
       Remaining 27% respondents submitted their response using
        our on-line survey and they came from Karachi (16%), Lahore
        (11%) and Mardan (5%).
   In terms of size, small size companies constituted 29%,
    medium scale 59%, and large scale comprised 12% of
    the sample.
Five Most Important Obstacles in Doing Business
Bangladesh         India             Pakistan           Nepal                Sri Lanka
Inadequate         Inadequate        Government         Government           Tax rates
supply          of supply         of instability/coup instability/coup
infrastructure     infrastructure    s                  s
Corruption         Corruption        Corruption         Inefficient          Tax regulations
                                                        government
                                                        bureaucracy
Inefficient        Inefficient       Policy instability Policy instability   Inflation
government         government
bureaucracy        bureaucracy
Policy instability Tax regulations Inadequate           Corruption           Inefficient
                                     supply          of                      government
                                     infrastructure                          bureaucracy
Access          to Inflation         Inefficient        Inadequate           Policy instability
financing                            government         supply          of
                                     bureaucracy        infrastructure
Source: Global Competitiveness Report 2011-12
   Unfair, unethical means to gain business resulting in profitability
   Illegal means of fulfilling desires
   Illegal ways to get things done; could be in monetary terms as
    well as in personal favours etc.
   Using resources to get unfair advantage over others.
   Dishonest or fraudulent conduct by those in power, typically
    involving bribery.
   Use of office for illicit gain
   Corruption means gaining something by means forbidden by
    Allah Almighty and Islam.
   Seeking undue return for performing one's duties; unfairly
    leveraging a position of power for personal gain
   When holder of an office or power gets Illegal price to bend the
    rules of the game!
   Use of public/institutional resources for private gain
   Any acts to derail justified actions, processes or deals, to abuse
    powers entrusted with an intention to achieve alternate objectives
    or stop justified acts by using bribery, fraud, resources or
    relationship
   Corruption is misuse of public money or authority to benefit
    someone illegally
   Any kind of income which earned from illegal means utilizing
    authority
   Using unethical, dishonest means to extort money.
   Deviant action is corruption either from norms or laws
   Immoral ways to attain benefits
   Any unethical means used to get more than the right which they
    deserve
   Exploitation of rules and laws, unethical practice to perform ones
    duty
   Getting undue benefits from your power
Complex and
                       unpredictable
                         regulations
                           and laws
                        100
                          80
                          60                     Non
     Poor
                          40                 Competetive
 standards of
                          20                  incentive    Entrepreneurs
public morality
                           0                  structure
                                                           Chambers

        Weak and                        Insufficient
       selective law                   levels of fines
       enforcement                     and penalties
50%
45%
40%
35%
30%
25%
20%                                                          Entrepreneurs
15%                                                          Chambers
10%
5%
0%
      Regulation is very Compliance cost is   Compliance
          complex              high           procedure is
                                              complicated
Increases cost of
                             doing business
                           because of bribery
                                   etc.
                                80
                                70
                                60
                                50                          Gives unfair
                                40                      advantage to specific
Destroys morality               30                       player in a market
                                20
                                                             and erodes
                                10                                              Entrepreneurs
                                                            competition
                                 0
                                                                                Chambers




                                                Controls time delays
                                                  and brings more
     Weakens rule of law
                                                    efficiency in
                                                    transactions
Commission/kickba
                       ck paid to a
                    government official
                       100
                        80
                        60
                        40
  Non-monetary          20                Birbery to an   Entrepreneurs
exchanges such as        0                inspector for
    gifts etc.                             compliance     Chambers




                     Commission paid
                    to another private
                     sector executive
Under-
                invoicing
               100
                80
                60
                40
                20                        Entrepreneurs
                 0
                                          Chambers
Non-transfer
                            Non-payment
 of charged
                              of duties
 RGST (VAT)
Entrepreneurs     Chambers

                                                                82%




                                                       47%
     37%


                              16%
             11%
                                        7%


Remains Hidden/Informal Formalized/Accounted for Does not Apply (We do not
                                                         pay bribe)
Entrepreneurs   Chambers
Most likely conduct                   No.     %age    No.   %age
I’ll refrain from paying commission to
government officials for contracts
only if I know that my competitors are 20     32%     7     26%
also refraining.
I’ll refrain from paying commission to
government officials for contracts
                  even                 7      11%     2     7%
if I know my competitors are paying
commissions.
I’ll refrain from paying commission to
government officials for contracts 36         57%     18    67%
under any circumstances.

                                      63      100%    27    100%
Loss of sales due to
                           a denied business
                              opportunity
                              100
                               80
                               60
 Ethical standards
                               40                       Victimization by
within the company
                               20                      government official
   are enhanced                                                              Entrepreneurs
                                0
                                                                             Chambers


        Enhancement of                            Enhancement of
       reputation among                          reputation among
          government                                 business
           agencies                                 community
Reforms in
                    rules and
                   regulations
                  100
                    80
Black-listing       60                 Introduce
 and public         40                competitive
defamation          20                wages and …   Entrepreneurs
                     0
                                                    Chambers

    Uniform and                  Prohibitively
       strong                    high level of
   enforcement…                    fines or …
No bribes
              80
              75
              70
Work with     65           Improve their   Entrepreneurs
other civil   60            systems and
society…                    compliance     Chambers




               Advocate
                through
              chambers …
   The most important message is that corruption
    is viewed as a governance issue, which
    includes poor law enforcement, archaic
    regulations and weak internal compliance
    system. Thus it calls for improving both public
    administration and corporate governance.
   Improving internal compliance by devising
    smarter and customized Codes of Corporate
    Governance for SMEs;
   Advocating regulatory reforms after
    identifying problematic regulations and;
   Building pressure on the state apparatus to
    exercise uniform and predictable enforcement
    of law

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Survey Finds Corruption Top Obstacle for Young Entrepreneurs

  • 1. Survey Findings Ali Salman Young Entrepreneurs Forum Islamabad Chambers of Commerce and Industry
  • 2. Young Entrepreneurs Forum and CIPE  Purpose of Survey “to find the opinions of the business community on the perceptions, manifestations, causes, effects and remedies of corruption”  Survey Sample and Methodology  Structured Questionnaire , mostly close-ended  Face to Face  On-line  Issues in Data Collection
  • 3. 95 valid responses:  services sector including professionals (35%)  trade sector (15%)  manufacturing (17%) and  administrative heads of Chambers of Commerce (33%).  Geographically  Islamabad city (40%);  the representatives of 35 Chambers of Commerce from across the country did add some diversity (33%).  Remaining 27% respondents submitted their response using our on-line survey and they came from Karachi (16%), Lahore (11%) and Mardan (5%).  In terms of size, small size companies constituted 29%, medium scale 59%, and large scale comprised 12% of the sample.
  • 4. Five Most Important Obstacles in Doing Business Bangladesh India Pakistan Nepal Sri Lanka Inadequate Inadequate Government Government Tax rates supply of supply of instability/coup instability/coup infrastructure infrastructure s s Corruption Corruption Corruption Inefficient Tax regulations government bureaucracy Inefficient Inefficient Policy instability Policy instability Inflation government government bureaucracy bureaucracy Policy instability Tax regulations Inadequate Corruption Inefficient supply of government infrastructure bureaucracy Access to Inflation Inefficient Inadequate Policy instability financing government supply of bureaucracy infrastructure Source: Global Competitiveness Report 2011-12
  • 5. Unfair, unethical means to gain business resulting in profitability  Illegal means of fulfilling desires  Illegal ways to get things done; could be in monetary terms as well as in personal favours etc.  Using resources to get unfair advantage over others.  Dishonest or fraudulent conduct by those in power, typically involving bribery.  Use of office for illicit gain  Corruption means gaining something by means forbidden by Allah Almighty and Islam.  Seeking undue return for performing one's duties; unfairly leveraging a position of power for personal gain  When holder of an office or power gets Illegal price to bend the rules of the game!  Use of public/institutional resources for private gain
  • 6. Any acts to derail justified actions, processes or deals, to abuse powers entrusted with an intention to achieve alternate objectives or stop justified acts by using bribery, fraud, resources or relationship  Corruption is misuse of public money or authority to benefit someone illegally  Any kind of income which earned from illegal means utilizing authority  Using unethical, dishonest means to extort money.  Deviant action is corruption either from norms or laws  Immoral ways to attain benefits  Any unethical means used to get more than the right which they deserve  Exploitation of rules and laws, unethical practice to perform ones duty  Getting undue benefits from your power
  • 7. Complex and unpredictable regulations and laws 100 80 60 Non Poor 40 Competetive standards of 20 incentive Entrepreneurs public morality 0 structure Chambers Weak and Insufficient selective law levels of fines enforcement and penalties
  • 8. 50% 45% 40% 35% 30% 25% 20% Entrepreneurs 15% Chambers 10% 5% 0% Regulation is very Compliance cost is Compliance complex high procedure is complicated
  • 9. Increases cost of doing business because of bribery etc. 80 70 60 50 Gives unfair 40 advantage to specific Destroys morality 30 player in a market 20 and erodes 10 Entrepreneurs competition 0 Chambers Controls time delays and brings more Weakens rule of law efficiency in transactions
  • 10. Commission/kickba ck paid to a government official 100 80 60 40 Non-monetary 20 Birbery to an Entrepreneurs exchanges such as 0 inspector for gifts etc. compliance Chambers Commission paid to another private sector executive
  • 11. Under- invoicing 100 80 60 40 20 Entrepreneurs 0 Chambers Non-transfer Non-payment of charged of duties RGST (VAT)
  • 12. Entrepreneurs Chambers 82% 47% 37% 16% 11% 7% Remains Hidden/Informal Formalized/Accounted for Does not Apply (We do not pay bribe)
  • 13. Entrepreneurs Chambers Most likely conduct No. %age No. %age I’ll refrain from paying commission to government officials for contracts only if I know that my competitors are 20 32% 7 26% also refraining. I’ll refrain from paying commission to government officials for contracts even 7 11% 2 7% if I know my competitors are paying commissions. I’ll refrain from paying commission to government officials for contracts 36 57% 18 67% under any circumstances. 63 100% 27 100%
  • 14. Loss of sales due to a denied business opportunity 100 80 60 Ethical standards 40 Victimization by within the company 20 government official are enhanced Entrepreneurs 0 Chambers Enhancement of Enhancement of reputation among reputation among government business agencies community
  • 15. Reforms in rules and regulations 100 80 Black-listing 60 Introduce and public 40 competitive defamation 20 wages and … Entrepreneurs 0 Chambers Uniform and Prohibitively strong high level of enforcement… fines or …
  • 16. No bribes 80 75 70 Work with 65 Improve their Entrepreneurs other civil 60 systems and society… compliance Chambers Advocate through chambers …
  • 17. The most important message is that corruption is viewed as a governance issue, which includes poor law enforcement, archaic regulations and weak internal compliance system. Thus it calls for improving both public administration and corporate governance.
  • 18. Improving internal compliance by devising smarter and customized Codes of Corporate Governance for SMEs;  Advocating regulatory reforms after identifying problematic regulations and;  Building pressure on the state apparatus to exercise uniform and predictable enforcement of law