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Speakers: Tom Kahl
President
Global English
John Heyman
Director Content Development & Delivery
Unisys University
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6 | CONFIDENTIAL
6
CONFIDENTIAL
7 | CONFIDENTIAL
7 | Confidential
TODAY’S SPEAKERS
Tom Kahl
President
GlobalEnglish
John Heyman
Director Content
Development & Delivery
Unisys University
8 | CONFIDENTIAL
8 | Confidential
AGENDA
Today’s corporate environment
Results from the 2013 Business English Index
Methodology
2013 Average BEI Implications
Country and Industry Sector Results
Customer Success: Unisys
Live Q&A
9 | CONFIDENTIAL
9 | ConfidentialSource: Corporate Executive Board, Executive Guidance, on Breakthrough Performance in the New Work Environment, 2013
10 | CONFIDENTIAL
10 | ConfidentialSource: The Globalization of English Report, GlobalEnglish Corporation, 2013
11 | CONFIDENTIAL
11 | Confidential
Source: “Predictions for 2013:
Corporate Talent, Leadership and HR—Nexus of Global Forces Drives New
Models for Talent,” Bersin, by Deloitte Deloitte Consulting, LLP, January 2013
12 | CONFIDENTIAL
12 | Confidential
13 | CONFIDENTIAL
13 | Confidential
14 | CONFIDENTIAL
14 | Confidential
This figure, while underscoring a continued need for improvements in Business English
proficiency, represents a 14 percent increase from 4.15 in 2012
15 | CONFIDENTIAL
15 | Confidential
16 | CONFIDENTIAL
16 | Confidential
17 | CONFIDENTIAL
17 | Confidential
18 | CONFIDENTIAL
18 | Confidential
19 | CONFIDENTIAL
19 | Confidential
20 | CONFIDENTIAL
20 | Confidential
21 | CONFIDENTIAL
21 | Confidential
22 | CONFIDENTIAL
22 | Confidential
23 | CONFIDENTIAL
23 | Confidential
Saved time contributes $750,000
annually in productivity gains for
every 1,000 employees
24 | CONFIDENTIAL
24 | Confidential
Industry: Information Technology
Head quartered: United States
Employees: 22,900
Founded: 1986 (created through merger)
Areas served: Worldwide
You have people contributing more in meetings, speaking more because
they’re not self-conscious. The managers tell us employees read better, write
better emails and are more productive in meetings because you don’t have to
ask them questions—they’re just more comfortable. The people who matter
are telling us it’s making a difference.
—John Heyman, Director Content Development & Delivery, Unisys University
Unisys
25 | CONFIDENTIAL
25 | Confidential
Challenge
• Winning an outsourcing
contract with a mostly non-
native-English speaking
team created a need for
improved Business English
language skills for the
project to be successful
• A growing non-native
English speaking
population creates
communication and
productivity challenges
Solution
•An engaging program that
employees want to participate
in
•Complete support for the
program across all levels —
assessment, highly engaging
instruction and performance
support
•Program is scalable and cost-
effective enough to deploy
around the globe in about 100
countries
Results
• 89% of our employees
indicate that they will be
more successful in their
careers
• Employees reported 2.1
hours saved per week due
to better English language
skills
• Potential company-wide
savings of 636,048 hours
per year (assuming all
7,572 users saved 2.1
hours/week and worked 40
weeks each year )
Unisys
26 | CONFIDENTIAL
26
CONFIDENTIAL
Thank you!
27 | CONFIDENTIAL
27 | Confidential
Further reading
Join Our Next CLO Webinar
“Microlearning – Size DOES Matter”
Thursday, June 20, 2013
CLO Webinars start at 2 p.m. Eastern / 11 a.m. Pacific
Register for upcoming CLO Webinars at
www.clomedia.com/webinars
Join the Chief Learning Officer magazine Network
http://network.clomedia.com/
#CLOwebinar

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Trends in Global Business Communication and Their Implications for Global Companies

  • 1. You can listen to today’s webinar using your computer’s speakers or you may dial into the teleconference. If you would like to join the teleconference, please dial 1.650.479.3208 and enter access code: 928 373 373 #. You will be on hold until the seminar begins. #CLOwebinar
  • 2. #CLOwebinar Speakers: Tom Kahl President Global English John Heyman Director Content Development & Delivery Unisys University
  • 3. • Q&A – Click on the Q&A icon on your floating toolbar on the top of your screen. – Type in your question in the space at the bottom. – Click on “Send.” #CLOwebinar
  • 4.  Polling  Polling question will appear in the “Polling” panel.  Select your response and click on “Submit.” #CLOwebinar
  • 5. 1. Will I receive a copy of the slides after the webinar? YES 2. Will I receive a copy of the webinar recording? YES Please allow up to 2 business days to receive these materials. #CLOwebinar
  • 7. 7 | CONFIDENTIAL 7 | Confidential TODAY’S SPEAKERS Tom Kahl President GlobalEnglish John Heyman Director Content Development & Delivery Unisys University
  • 8. 8 | CONFIDENTIAL 8 | Confidential AGENDA Today’s corporate environment Results from the 2013 Business English Index Methodology 2013 Average BEI Implications Country and Industry Sector Results Customer Success: Unisys Live Q&A
  • 9. 9 | CONFIDENTIAL 9 | ConfidentialSource: Corporate Executive Board, Executive Guidance, on Breakthrough Performance in the New Work Environment, 2013
  • 10. 10 | CONFIDENTIAL 10 | ConfidentialSource: The Globalization of English Report, GlobalEnglish Corporation, 2013
  • 11. 11 | CONFIDENTIAL 11 | Confidential Source: “Predictions for 2013: Corporate Talent, Leadership and HR—Nexus of Global Forces Drives New Models for Talent,” Bersin, by Deloitte Deloitte Consulting, LLP, January 2013
  • 12. 12 | CONFIDENTIAL 12 | Confidential
  • 13. 13 | CONFIDENTIAL 13 | Confidential
  • 14. 14 | CONFIDENTIAL 14 | Confidential This figure, while underscoring a continued need for improvements in Business English proficiency, represents a 14 percent increase from 4.15 in 2012
  • 15. 15 | CONFIDENTIAL 15 | Confidential
  • 16. 16 | CONFIDENTIAL 16 | Confidential
  • 17. 17 | CONFIDENTIAL 17 | Confidential
  • 18. 18 | CONFIDENTIAL 18 | Confidential
  • 19. 19 | CONFIDENTIAL 19 | Confidential
  • 20. 20 | CONFIDENTIAL 20 | Confidential
  • 21. 21 | CONFIDENTIAL 21 | Confidential
  • 22. 22 | CONFIDENTIAL 22 | Confidential
  • 23. 23 | CONFIDENTIAL 23 | Confidential Saved time contributes $750,000 annually in productivity gains for every 1,000 employees
  • 24. 24 | CONFIDENTIAL 24 | Confidential Industry: Information Technology Head quartered: United States Employees: 22,900 Founded: 1986 (created through merger) Areas served: Worldwide You have people contributing more in meetings, speaking more because they’re not self-conscious. The managers tell us employees read better, write better emails and are more productive in meetings because you don’t have to ask them questions—they’re just more comfortable. The people who matter are telling us it’s making a difference. —John Heyman, Director Content Development & Delivery, Unisys University Unisys
  • 25. 25 | CONFIDENTIAL 25 | Confidential Challenge • Winning an outsourcing contract with a mostly non- native-English speaking team created a need for improved Business English language skills for the project to be successful • A growing non-native English speaking population creates communication and productivity challenges Solution •An engaging program that employees want to participate in •Complete support for the program across all levels — assessment, highly engaging instruction and performance support •Program is scalable and cost- effective enough to deploy around the globe in about 100 countries Results • 89% of our employees indicate that they will be more successful in their careers • Employees reported 2.1 hours saved per week due to better English language skills • Potential company-wide savings of 636,048 hours per year (assuming all 7,572 users saved 2.1 hours/week and worked 40 weeks each year ) Unisys
  • 27. 27 | CONFIDENTIAL 27 | Confidential Further reading
  • 28. Join Our Next CLO Webinar “Microlearning – Size DOES Matter” Thursday, June 20, 2013 CLO Webinars start at 2 p.m. Eastern / 11 a.m. Pacific Register for upcoming CLO Webinars at www.clomedia.com/webinars Join the Chief Learning Officer magazine Network http://network.clomedia.com/ #CLOwebinar