Whether you’re in Boston, Beijing, Dubai or Delhi, Business English is critical to success in global business. It’s the global language of business, yet 70% of global workers are estimated to be non-native English speakers. So ask yourself, are you providing enough support to ensure that 100% of your employees can effectively work in English? Or might poor English be a barrier at your company, preventing many of your employees from becoming high-performing—and profitable—members of your workforce?
A new survey of more than 25,000 global employees confirms that workers consider Business English skills essential for career advancement and are craving significant skills improvement. The survey reveals that:
The average Business English skill level of a global employee is insufficient compared to job requirements—which translates into workers who are unable to meet the performance demands of today’s global economy
4 out of 5 global workers say they need to use English in the workplace on a weekly basis
9 in 10 say they need to improve their skills within the next two years
More than 90% say English skills are important or required to get a promotion
Industries with the lowest Business English proficiency levels have gotten worse since last year
Attend this webinar to:
Discover the surprising results of the latest Business English competency benchmark for global companies
Learn about the implications of poor Business English on your business, industry and country
Get actionable ideas to break through the English barrier and improve the Business English skills of your workforce immediately
Together these insights will help you successfully break the Business English barrier at your company by maximizing your existing investments in L&D programs and your people.
Trends in Global Business Communication and Their Implications for Global Companies
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7. 7 | CONFIDENTIAL
7 | Confidential
TODAY’S SPEAKERS
Tom Kahl
President
GlobalEnglish
John Heyman
Director Content
Development & Delivery
Unisys University
8. 8 | CONFIDENTIAL
8 | Confidential
AGENDA
Today’s corporate environment
Results from the 2013 Business English Index
Methodology
2013 Average BEI Implications
Country and Industry Sector Results
Customer Success: Unisys
Live Q&A
9. 9 | CONFIDENTIAL
9 | ConfidentialSource: Corporate Executive Board, Executive Guidance, on Breakthrough Performance in the New Work Environment, 2013
10. 10 | CONFIDENTIAL
10 | ConfidentialSource: The Globalization of English Report, GlobalEnglish Corporation, 2013
11. 11 | CONFIDENTIAL
11 | Confidential
Source: “Predictions for 2013:
Corporate Talent, Leadership and HR—Nexus of Global Forces Drives New
Models for Talent,” Bersin, by Deloitte Deloitte Consulting, LLP, January 2013
14. 14 | CONFIDENTIAL
14 | Confidential
This figure, while underscoring a continued need for improvements in Business English
proficiency, represents a 14 percent increase from 4.15 in 2012
23. 23 | CONFIDENTIAL
23 | Confidential
Saved time contributes $750,000
annually in productivity gains for
every 1,000 employees
24. 24 | CONFIDENTIAL
24 | Confidential
Industry: Information Technology
Head quartered: United States
Employees: 22,900
Founded: 1986 (created through merger)
Areas served: Worldwide
You have people contributing more in meetings, speaking more because
they’re not self-conscious. The managers tell us employees read better, write
better emails and are more productive in meetings because you don’t have to
ask them questions—they’re just more comfortable. The people who matter
are telling us it’s making a difference.
—John Heyman, Director Content Development & Delivery, Unisys University
Unisys
25. 25 | CONFIDENTIAL
25 | Confidential
Challenge
• Winning an outsourcing
contract with a mostly non-
native-English speaking
team created a need for
improved Business English
language skills for the
project to be successful
• A growing non-native
English speaking
population creates
communication and
productivity challenges
Solution
•An engaging program that
employees want to participate
in
•Complete support for the
program across all levels —
assessment, highly engaging
instruction and performance
support
•Program is scalable and cost-
effective enough to deploy
around the globe in about 100
countries
Results
• 89% of our employees
indicate that they will be
more successful in their
careers
• Employees reported 2.1
hours saved per week due
to better English language
skills
• Potential company-wide
savings of 636,048 hours
per year (assuming all
7,572 users saved 2.1
hours/week and worked 40
weeks each year )
Unisys