2. Step 1: Complaint
If you see that a service provider is not solving your problem call 333.
3. Step 2: Complaint Verification
Your Village Councilor will immediately send someone from your community
or your most trusted NGOs to see if the problem is genuine.
4. Step 3: Corrective Action
The concerned regulatory agency will take the necessary corrective action
and inform your village council.
5. Step 4: Improvement Verification
Your councilor will immediately send someone from your community to verify whether the problem has
been really solved or not.
6. Step 5: Complaint Closure
After a member of your community has verified that the problem is solved, then and only then
will the councilor close the complaint. And you will get a phone call or SMS from our system.
7. Step 6: Performance Monitoring
Please follow the following link to constantly monitor who things are going under this system.
www.vc212.yolasite.com
And please participate.
