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Symbiosis Institute of Media and
     Communication, Pune




Introduction to Advertising
       Management
         Prof. Suresh B.



       Assignment - 3


                            Submitted By:

                           Yasmin Hussain

                                     144

                                MBA - Ad

                                    2013
Question:	
  
List	
   ways	
   in	
   which	
   advertising	
   affects	
   brand	
   development	
   and	
   give	
   an	
  
example	
  of	
  a	
  brand	
  of	
  your	
  choice	
  to	
  explain	
  how	
  this	
  was	
  accomplished	
  
Answer:	
  
In	
  India,	
  the	
  last	
  few	
  years	
  have	
  changed	
  the	
  way	
  people	
  see	
  and	
  perceive	
  bikes.	
  
India	
  is	
   now	
   seeing	
   a	
   trend	
   of	
   150	
   cc	
   or	
   above	
   bike	
   segments,	
   but	
   Bullet	
   was	
  
always	
  present	
  with	
  the	
  ranges	
  of	
  250	
  cc,	
  350	
  cc	
  and	
  500	
  cc	
  bikes.	
  
Royal	
  Enfield	
  said	
  it	
  will	
  invest	
  over	
  Rs.	
  65	
  crore	
  from	
  2009	
  to	
  2012,	
  to	
  double	
  
their	
  production	
  capacity	
  to	
  one	
  lakh	
  units.	
  The	
  Chennai-­‐based	
  company,	
  which	
  
has	
         been	
     expanding	
           its	
     export	
        markets,	
          also	
      said	
      it	
     expects	
  
overseas	
  sales	
  to	
  double	
  over	
  the	
  next	
  five	
  years.	
  
	
  
Royal	
  Enfield	
  has	
  come	
  up	
  with	
  2	
  advertising	
  campaigns	
  across	
  various	
  media:	
  
	
  
Handcrafted	
  from	
  Chennai	
  Campaign	
  
Royal	
   Enfield	
   has	
   launched	
   a	
   new	
   film,	
   created	
   and	
   produced	
   by	
   Wieden	
  
Kennedy,	
   Delhi	
   and	
   shot	
   by	
   Bharat	
   Sikka,	
   which	
   brings	
   to	
   the	
   fore	
   the	
   brand’s	
  
origins	
  as	
  one	
  that	
  has	
  been	
  handcrafted	
  in	
  Chennai.	
  
The	
  film	
  has	
  been	
  billed	
  as	
  “a	
  tribute	
  to	
  the	
  wonderful	
  people	
  who	
  build,	
  sell,	
  ride	
  
and	
   maintain	
   these	
   beloved	
   machines,	
   and	
   is	
   a	
   heartfelt	
   tribute	
   to	
   the	
   city	
   that	
  
Royal	
  Enfield	
  calls	
  home”,	
  namely	
  Chennai.	
  	
  
The	
   idea	
   was	
   about	
   keeping	
   it	
   real	
   and	
   demonstrate	
   the	
   passion	
   that	
   Enfield’s	
  
engineers	
   bring	
   to	
   crafting	
   each	
   Royal	
   Enfield	
   that	
   comes	
   out	
   of	
   the	
   company’s	
  
Chennai	
  manufacturing	
  plant.	
  
Royal	
   Enfield	
   has	
   always	
   stood	
   for	
   ‘Keeping	
   it	
   Real’,	
   and	
   that	
   spirit	
   extends	
   to	
  
everything	
   that	
   Enfield	
   does,	
   including	
   advertising.	
  	
  So	
   the	
   agency	
   avoided	
   the	
  
usual	
   clichés-­‐slapstick	
   humour,	
   kitsch,	
   melodrama	
   or	
   ‘aspirational’	
   gloss.	
  	
  It’s	
  
important	
  for	
  an	
  iconic	
  brand	
  to	
  stay	
  true	
  to	
  character,	
  and	
  to	
  be	
  proud	
  of	
  what	
  it	
  
represents	
  and	
  where	
  it	
  comes	
  from.”	
  	
  
Shaji	
  Koshy,	
  head	
  sales	
  and	
  marketing,	
  Royal	
  Enfield,	
  said,	
  “Over	
  the	
  years,	
  Royal	
  
Enfield’s	
   communication	
   has	
   managed	
   to	
   keep	
   the	
   world	
   coming	
   back	
   for	
  
more.	
  	
  We	
  hope	
  this	
  latest	
  advertisement	
  from	
  Royal	
  Enfield	
  will	
  strike	
  a	
  chord	
  
with	
   Royal	
   Enfield	
   consumers	
   and	
   create	
   strong	
   emotional	
   engagements	
   with	
  
them.”	
  	
  	
  
The	
   campaign	
   has	
   used	
   traditional	
   media	
   like	
   television,	
   cinema	
   and	
   print	
   but	
  
digital	
  formed	
  a	
  key	
  part	
  of	
  the	
  communication	
  as	
  well.	
  Television	
  was	
  not	
  a	
  part	
  
of	
  the	
  media	
  mix	
  used.	
  
 
Leave	
  home	
  campaign	
  
This	
   was	
   a	
   print	
   campaign	
   released	
   by	
   Royal	
   Enfield	
   to	
   promote	
   its	
   Thunderbird	
  
series	
   of	
   bikes.	
   Wieden	
   Kennedy	
   Delhi	
   has	
   created	
   the	
   print	
   campaign,	
   which	
  
takes	
  forward	
  the	
  ‘Leave	
  Home’	
  communication	
  of	
  the	
  brand.	
  
It	
   is	
   based	
   on	
   the	
   insight	
   that	
   many	
   young	
   men	
   stay	
   at	
   home	
   for	
   too	
   long	
   (and	
  
freeload	
  off	
  their	
  parents)	
  missing	
  out	
  on	
  the	
  fun	
  of	
  an	
  independent	
  life	
  because	
  
of	
   it.	
   Moreover,	
   as	
   a	
   brand,	
   Royal	
   Enfield	
   has	
   a	
   rich	
   culture	
   and	
   people	
   recognize	
  
what	
  the	
  brand	
  stands	
  for.	
  
The	
   campaign	
   aims	
   to	
   promote	
   the	
   brand	
   message	
   and	
   moves	
   away	
   from	
  
stereotypical	
   communications	
   in	
   the	
   category	
   where	
   the	
   focus	
   is	
   on	
   the	
  
specifications	
  and	
  features	
  of	
  the	
  bike.	
  	
  
The	
   following	
   creative	
   ‘A	
   Hero’s	
   story’	
   is	
   a	
   comic	
   strip,	
   and	
   it	
   traces	
   the	
  
adventures	
  of	
  a	
  guy	
  who	
  has	
  gone	
  on	
  a	
  ride	
  with	
  his	
  Royal	
  Enfield	
  bike.	
  
This	
   brand	
   positioning	
   had	
   been	
   in	
   place	
   for	
   around	
   three	
   years	
   till	
   then;	
   and,	
  
over	
   this	
   period	
   of	
   time	
   they	
   have	
   been	
   finding	
   newer	
   ways	
   of	
   communicating	
  
the	
   same	
   in	
   different	
   perspectives.	
   The	
   campaign	
   has	
   been	
   released	
   in	
   auto,	
  
music	
  and	
  lifestyle	
  magazines.	
  	
  
Royal	
   Enfield	
   also	
   embarked	
   on	
   the	
   second	
   edition	
   of	
   ‘The	
   Art	
   of	
   Motorcycling’	
  
photography	
   exhibition	
   in	
   a	
   larger	
   scale.	
   The	
   exhibition,	
   which	
   was	
   held	
   in	
   Delhi	
  
in	
   March	
   2010,	
   was	
   also	
   taken	
   to	
   other	
   cities	
   as	
   well	
   in	
   2011.	
   The	
   exhibition	
  
displayed	
   classic	
   Enfield	
   bikes,	
   exclusive	
   posters,	
   customized	
   t-­‐shirts	
   and	
   other	
  
limited	
  edition	
  memorabilia.	
  
	
  
This	
  is	
  a	
  kind	
  of	
  a	
  campaign	
  that	
  can	
  start	
  conversations.	
  It	
  is	
  a	
  fresh	
  approach	
  to	
  
establish	
   the	
   brand	
   as	
   Cult.	
   Also	
   on	
   the	
   company	
   website,	
   there	
   are	
   a	
  lot	
   of	
  
communities,	
  Blogs,	
  Trip	
  Stories,	
  forums	
  which	
  establish	
  Bullet	
  as	
  a	
  cult	
  brand	
  in	
  
its	
  own	
  league.	
  
	
  
Bullet	
  is	
  a	
  tradition	
  in	
  Punjab.	
  People	
  flaunt	
  it,	
  People	
  aspire	
  it.	
  Bullet	
  is	
  truly	
  a	
  
Cult	
   brand	
   in	
   Punjab	
   and	
   also	
   other	
   interiors	
   of	
   India.	
   This	
   is	
   amazing	
  how	
  
a	
  Chennai	
  based	
  brand	
  has	
  achieved	
  a	
  cult	
  status	
  in	
  Punjab.	
  
Bullet	
  also	
  sponsors	
  many	
  trips	
  in	
  India	
  in	
  which	
  it	
  provides	
  Bikes	
  for	
  the	
  Trip	
  
and	
   Branded	
   T-­‐Shirts	
   too.	
  Bullet	
   also	
   organizes	
   a	
   16-­‐day	
   Royal	
   Enfield	
  
Himalayan	
   Odyssey	
   every	
   year.	
   These	
   all	
  exercises	
   can	
   take	
   Brand	
   to	
   new	
  
heights,	
  the	
  Cult	
  Height.	
  
There	
   is	
   a	
   saying	
   about	
   that,	
   "Once	
   you	
   ride	
   a	
   Bullet,	
   You	
   don't	
   ride	
   any	
   other	
  
bike”.	
  
	
  
Question:	
  
If	
  a	
  firm	
  developed	
  a	
  new	
  line	
  of	
  athletic	
  shoes,	
  priced	
  them	
  competitively	
  
and	
  distributed	
  them	
  in	
  appropriate	
  retail	
  shops,	
  would	
  there	
  be	
  any	
  need	
  
for	
   advertising?	
   Is	
   advertising	
   really	
   needed	
   for	
   a	
   product	
   that	
   is	
   priced	
  
right?	
  
	
  
Answer:	
  
Every	
  coin	
  has	
  two	
  sides.	
  Advertising,	
  though	
  a	
  waste	
  of	
  money,	
  but	
  is	
  important	
  
as	
  well	
  for	
  any	
  product.	
  
Advertising	
  a	
  new	
  product,	
  such	
  as	
  athletic	
  shoes,	
  is	
  critical	
  because:	
  

     •    When	
   there	
   is	
   a	
   new	
   product	
   in	
   the	
   market,	
   it	
   is	
   very	
   important	
   to	
  
          advertise	
  to	
  make	
  people	
  aware	
  that	
  such	
  a	
  product	
  exists	
  in	
  the	
  market.	
  
                 o Lack	
  of	
  awareness	
  =	
  Lack	
  of	
  customers	
  
     •    As	
  the	
  market	
  for	
  athletic	
  shoes	
  is	
  very	
  competitive	
  and	
  consumer	
  has	
  so	
  
          many	
  options,	
  he/she	
  is	
  more	
  likely	
  to	
  switch	
  brands	
  which	
  offer	
  him/her	
  
          the	
   best	
   price.	
   Therefore,	
   advertising	
   becomes	
   crucial	
   so	
   as	
   to	
   help	
  
          him/her	
  make	
  the	
  best	
  choice.	
  
     •    It’s	
  not	
  like	
  advertising	
  is	
  only	
  needed	
  for	
  a	
  new	
  commodity,	
  it	
  is	
  equally	
  
          important	
  even	
  for	
  the	
  existing	
  products	
  in	
  the	
  market	
  as	
  it	
  is	
  important	
  
          to	
  grab	
  people’s	
  attention	
  to	
  sell	
  the	
  product.	
  The	
  public	
  memory	
  is	
  very	
  
          short	
   lived	
   so	
   it	
   is	
   important	
   that	
   to	
   come	
   up	
   with	
   new	
   and	
   catchy	
  
          advertisement	
  to	
  get	
  noticed	
  and	
  draw	
  customers.	
  
     •    It’s	
  important	
  to	
  communicate	
  the	
  product	
  offerings	
  to	
  the	
  end	
  user.	
  If	
  a	
  
          company	
   has	
   worked	
   hard	
   on	
   understanding	
   the	
   consumer	
   needs	
   they	
  
          need	
   to	
   make	
   sure	
   their	
   customers	
   get	
   a	
   feel	
   “This	
   brand	
   knows	
   what	
   I	
  
          want	
  ”.	
  Advertising	
  is	
  the	
  only	
  major	
  differentiator	
  between	
  why	
  your	
  1%	
  
          more	
  is	
  able	
  to	
  get	
  you	
  more	
  loyal	
  and	
  more	
  number	
  of	
  customers.	
  
     •    To	
  products	
  that	
   are	
   offered	
   by	
   a	
   brand,	
   there	
   are	
   "n"	
  number	
  of	
  
          more	
  substitutes	
   and	
   consumers	
   get	
   to	
   know	
   which	
   is	
   the	
   better	
  
          substitute	
  that	
  suits	
  their	
  requirements.	
  
     •    Advertising	
   a	
   product	
   also	
   helps	
   you	
   reinforce	
   your	
   brand's	
   name	
   and	
  
          image	
  to	
  the	
  public,	
  which	
  can	
  be	
  part	
  of	
  a	
  long-­‐term	
  marketing	
  strategy.	
  
          For	
  example,	
  when	
  Coca-­‐Cola	
  produces	
  an	
  ad	
  for	
  Diet	
  Coke,	
  it	
  is	
  not	
  only	
  
          touting	
   the	
   benefits	
   of	
   that	
   product	
   but	
   is	
   also	
   keeping	
   the	
   Coca-­‐Cola	
  
          brand	
  in	
  the	
  minds	
  of	
  consumers,	
  which	
  can	
  also	
  help	
  the	
  sales	
  of	
  its	
  other	
  
          products.	
  
     •    A	
   product	
   may	
   have	
   a	
   negative	
   image	
   in	
   the	
   eyes	
   of	
   consumers	
   due	
   the	
  
          lack	
   of	
   information	
   or	
   knowledge.	
   Advertising	
   allows	
   a	
   company	
   to	
  
          further	
   explain	
   the	
   features	
   and	
   benefits,	
   which	
   can	
   help	
   clear	
   up	
   any	
  
          misconceptions.	
   This	
   technique	
   is	
   also	
   beneficial	
   when	
   a	
   product	
  
          contained	
  a	
  defect	
  that	
  the	
  company	
  has	
  corrected.	
  
     •    Ultimately,	
   things	
   like	
   improving	
   brand	
   recognition	
   and	
   making	
   people	
  
          aware	
  of	
  new	
  products	
  should	
  lead	
  to	
  increased	
  product	
  sales.	
  To	
  gauge	
  
          the	
  actual	
  benefits	
  of	
  your	
  product	
  advertising,	
  you	
  need	
  to	
  weigh	
  the	
  cost	
  
          of	
  your	
  advertising	
  against	
  the	
  dollars	
  it	
  brings	
  in.	
  
A	
   product	
   can	
   only	
   survive	
   without	
   advertising	
   when	
   the	
   product	
   is	
   such	
   that	
  
people	
  can’t	
  live	
  without	
  it	
  and	
  that	
  solves	
  their	
  biggest	
  problem.	
  Something	
  that	
  
does	
  it	
  easier,	
  faster,	
  and	
  better	
  than	
  what’s	
  out	
  there.	
  Something	
  like	
  Apple.	
  

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Advertising management

  • 1. Symbiosis Institute of Media and Communication, Pune Introduction to Advertising Management Prof. Suresh B. Assignment - 3 Submitted By: Yasmin Hussain 144 MBA - Ad 2013
  • 2. Question:   List   ways   in   which   advertising   affects   brand   development   and   give   an   example  of  a  brand  of  your  choice  to  explain  how  this  was  accomplished   Answer:   In  India,  the  last  few  years  have  changed  the  way  people  see  and  perceive  bikes.   India  is   now   seeing   a   trend   of   150   cc   or   above   bike   segments,   but   Bullet   was   always  present  with  the  ranges  of  250  cc,  350  cc  and  500  cc  bikes.   Royal  Enfield  said  it  will  invest  over  Rs.  65  crore  from  2009  to  2012,  to  double   their  production  capacity  to  one  lakh  units.  The  Chennai-­‐based  company,  which   has   been   expanding   its   export   markets,   also   said   it   expects   overseas  sales  to  double  over  the  next  five  years.     Royal  Enfield  has  come  up  with  2  advertising  campaigns  across  various  media:     Handcrafted  from  Chennai  Campaign   Royal   Enfield   has   launched   a   new   film,   created   and   produced   by   Wieden   Kennedy,   Delhi   and   shot   by   Bharat   Sikka,   which   brings   to   the   fore   the   brand’s   origins  as  one  that  has  been  handcrafted  in  Chennai.   The  film  has  been  billed  as  “a  tribute  to  the  wonderful  people  who  build,  sell,  ride   and   maintain   these   beloved   machines,   and   is   a   heartfelt   tribute   to   the   city   that   Royal  Enfield  calls  home”,  namely  Chennai.     The   idea   was   about   keeping   it   real   and   demonstrate   the   passion   that   Enfield’s   engineers   bring   to   crafting   each   Royal   Enfield   that   comes   out   of   the   company’s   Chennai  manufacturing  plant.   Royal   Enfield   has   always   stood   for   ‘Keeping   it   Real’,   and   that   spirit   extends   to   everything   that   Enfield   does,   including   advertising.    So   the   agency   avoided   the   usual   clichés-­‐slapstick   humour,   kitsch,   melodrama   or   ‘aspirational’   gloss.    It’s   important  for  an  iconic  brand  to  stay  true  to  character,  and  to  be  proud  of  what  it   represents  and  where  it  comes  from.”     Shaji  Koshy,  head  sales  and  marketing,  Royal  Enfield,  said,  “Over  the  years,  Royal   Enfield’s   communication   has   managed   to   keep   the   world   coming   back   for   more.    We  hope  this  latest  advertisement  from  Royal  Enfield  will  strike  a  chord   with   Royal   Enfield   consumers   and   create   strong   emotional   engagements   with   them.”       The   campaign   has   used   traditional   media   like   television,   cinema   and   print   but   digital  formed  a  key  part  of  the  communication  as  well.  Television  was  not  a  part   of  the  media  mix  used.  
  • 3.   Leave  home  campaign   This   was   a   print   campaign   released   by   Royal   Enfield   to   promote   its   Thunderbird   series   of   bikes.   Wieden   Kennedy   Delhi   has   created   the   print   campaign,   which   takes  forward  the  ‘Leave  Home’  communication  of  the  brand.   It   is   based   on   the   insight   that   many   young   men   stay   at   home   for   too   long   (and   freeload  off  their  parents)  missing  out  on  the  fun  of  an  independent  life  because   of   it.   Moreover,   as   a   brand,   Royal   Enfield   has   a   rich   culture   and   people   recognize   what  the  brand  stands  for.   The   campaign   aims   to   promote   the   brand   message   and   moves   away   from   stereotypical   communications   in   the   category   where   the   focus   is   on   the   specifications  and  features  of  the  bike.     The   following   creative   ‘A   Hero’s   story’   is   a   comic   strip,   and   it   traces   the   adventures  of  a  guy  who  has  gone  on  a  ride  with  his  Royal  Enfield  bike.   This   brand   positioning   had   been   in   place   for   around   three   years   till   then;   and,   over   this   period   of   time   they   have   been   finding   newer   ways   of   communicating   the   same   in   different   perspectives.   The   campaign   has   been   released   in   auto,   music  and  lifestyle  magazines.     Royal   Enfield   also   embarked   on   the   second   edition   of   ‘The   Art   of   Motorcycling’   photography   exhibition   in   a   larger   scale.   The   exhibition,   which   was   held   in   Delhi   in   March   2010,   was   also   taken   to   other   cities   as   well   in   2011.   The   exhibition   displayed   classic   Enfield   bikes,   exclusive   posters,   customized   t-­‐shirts   and   other   limited  edition  memorabilia.     This  is  a  kind  of  a  campaign  that  can  start  conversations.  It  is  a  fresh  approach  to   establish   the   brand   as   Cult.   Also   on   the   company   website,   there   are   a  lot   of   communities,  Blogs,  Trip  Stories,  forums  which  establish  Bullet  as  a  cult  brand  in   its  own  league.     Bullet  is  a  tradition  in  Punjab.  People  flaunt  it,  People  aspire  it.  Bullet  is  truly  a   Cult   brand   in   Punjab   and   also   other   interiors   of   India.   This   is   amazing  how   a  Chennai  based  brand  has  achieved  a  cult  status  in  Punjab.   Bullet  also  sponsors  many  trips  in  India  in  which  it  provides  Bikes  for  the  Trip   and   Branded   T-­‐Shirts   too.  Bullet   also   organizes   a   16-­‐day   Royal   Enfield   Himalayan   Odyssey   every   year.   These   all  exercises   can   take   Brand   to   new   heights,  the  Cult  Height.   There   is   a   saying   about   that,   "Once   you   ride   a   Bullet,   You   don't   ride   any   other   bike”.     Question:  
  • 4. If  a  firm  developed  a  new  line  of  athletic  shoes,  priced  them  competitively   and  distributed  them  in  appropriate  retail  shops,  would  there  be  any  need   for   advertising?   Is   advertising   really   needed   for   a   product   that   is   priced   right?     Answer:   Every  coin  has  two  sides.  Advertising,  though  a  waste  of  money,  but  is  important   as  well  for  any  product.   Advertising  a  new  product,  such  as  athletic  shoes,  is  critical  because:   • When   there   is   a   new   product   in   the   market,   it   is   very   important   to   advertise  to  make  people  aware  that  such  a  product  exists  in  the  market.   o Lack  of  awareness  =  Lack  of  customers   • As  the  market  for  athletic  shoes  is  very  competitive  and  consumer  has  so   many  options,  he/she  is  more  likely  to  switch  brands  which  offer  him/her   the   best   price.   Therefore,   advertising   becomes   crucial   so   as   to   help   him/her  make  the  best  choice.   • It’s  not  like  advertising  is  only  needed  for  a  new  commodity,  it  is  equally   important  even  for  the  existing  products  in  the  market  as  it  is  important   to  grab  people’s  attention  to  sell  the  product.  The  public  memory  is  very   short   lived   so   it   is   important   that   to   come   up   with   new   and   catchy   advertisement  to  get  noticed  and  draw  customers.   • It’s  important  to  communicate  the  product  offerings  to  the  end  user.  If  a   company   has   worked   hard   on   understanding   the   consumer   needs   they   need   to   make   sure   their   customers   get   a   feel   “This   brand   knows   what   I   want  ”.  Advertising  is  the  only  major  differentiator  between  why  your  1%   more  is  able  to  get  you  more  loyal  and  more  number  of  customers.   • To  products  that   are   offered   by   a   brand,   there   are   "n"  number  of   more  substitutes   and   consumers   get   to   know   which   is   the   better   substitute  that  suits  their  requirements.   • Advertising   a   product   also   helps   you   reinforce   your   brand's   name   and   image  to  the  public,  which  can  be  part  of  a  long-­‐term  marketing  strategy.   For  example,  when  Coca-­‐Cola  produces  an  ad  for  Diet  Coke,  it  is  not  only   touting   the   benefits   of   that   product   but   is   also   keeping   the   Coca-­‐Cola   brand  in  the  minds  of  consumers,  which  can  also  help  the  sales  of  its  other   products.   • A   product   may   have   a   negative   image   in   the   eyes   of   consumers   due   the   lack   of   information   or   knowledge.   Advertising   allows   a   company   to   further   explain   the   features   and   benefits,   which   can   help   clear   up   any   misconceptions.   This   technique   is   also   beneficial   when   a   product   contained  a  defect  that  the  company  has  corrected.   • Ultimately,   things   like   improving   brand   recognition   and   making   people   aware  of  new  products  should  lead  to  increased  product  sales.  To  gauge   the  actual  benefits  of  your  product  advertising,  you  need  to  weigh  the  cost   of  your  advertising  against  the  dollars  it  brings  in.  
  • 5. A   product   can   only   survive   without   advertising   when   the   product   is   such   that   people  can’t  live  without  it  and  that  solves  their  biggest  problem.  Something  that   does  it  easier,  faster,  and  better  than  what’s  out  there.  Something  like  Apple.