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MARKETING 2.0 FREEMIUM BUSINESS MODEL  ROI L.Grivet [email_address] www.bizmo.it Some slide are  intentionally  in English and others in Italian
Ritorno degli investimenti e Modelli di Revenue del Web 2.0 nel mercato italiano e globale ,[object Object],[object Object]
Web 2.0 business opportunity ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Web 2.0: What’s for me? Business type Business 2.0 Trend L.Grivet 2007 © Low entry barriers for newcomers ideas (MySpace) Diversification venture Some non core experiment Venture 2.0 Innovative product service online. (API, soc.network) New core product, service , feature (e.g. podcast) Some Trendy product jv (Nike + iPod) Product Dev. 2.0 Newcomer Existing Business Web, ICT, or Media based. Existing Business Traditional (e.g. Industrial) Some Trendy product jv (Nike + iPod) First admin and KM tools Internal communication and networking Internal communication and networking Enterprise 2.0 Zero budget marketing tools Cost effective product marketing support Cost effective misurable opportunity Marketing 2.0 NewBloggers Great buzz Some articles Hype 2.0 Not so relevant Great deal of  impact /opportunity Some opportunity
Marketing 2.0 Tools ,[object Object]
Marketing change drivers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Presentazione de "Il nuovo potere dei consumatori sul web" on SL 13
Marketing trend ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Efficienza e Efficacia ,[object Object],[object Object],Change management
Prodotto, Carisma e WOM ,[object Object],[object Object],[object Object]
Product WOM
User generated Marketing Picks ,[object Object]
User Generated Advertising & Comprehensive Communication ,[object Object],[object Object],[object Object],[object Object]
Social Networking & Loyalty ,[object Object],[object Object],[object Object]
Invite Marketing ,[object Object]
Social Networking ,[object Object],[object Object]
Marketing 2.0: easyCruise
Marketing 2.0: Costa ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Comunicare
Corporate Blog  ,[object Object]
Web reality ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Product 2.0 ,[object Object],[object Object],ROI
Ocean of opportunities
Innovation in awareness, sales and communication ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
New web 2.0 tools and technique – SWAT Analysis ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],L.Grivet 2007 ©
MKTG 2.0 COSTI  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Ritorno degli investimenti e Modelli di Revenue del Web 2.0 nel mercato italiano e globale ,[object Object],[object Object]
Revenue model: To free or not to free?  ,[object Object],[object Object],[object Object],[object Object],[object Object]
Business model 2.0 - Working Example Revenue model Business Area L.Grivet 2006 © ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Freedom to pay  (Pay for value, e.g. trials) Content Free (Advertising) Pay  (Nothing free) Feemium  ( es Pro account ) Free to use pay for  service (e.g. support) Freedom to pay   (Donate) Application/ service Products / Software
Business model 2.0 –  Working Example Revenue model Business Area L.Grivet 2006 © Open Content Wikis Broker  Market Maker Merchant Open Source Need Micro payment Adv model Not easy Utility Social  Networking Apps Application  Software “ Interruption Ads” in Apps Blog “ Contextual Ads ” ASP -  Mash up Web Services Advertising   ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Freedom to pay  (Pay for value, e.g. trials) Content Free (Advertising) Pay  (Nothing free) Feemium  ( es Pro account ) Free to use pay for  service (e.g. support) Freedom to pay   (Donate) Application/ service Products / Software
Business model 2.0 –  Working / Not Models Revenue model Business Area L.Grivet 2006 © Open Content Wikis Broker  Market Maker Open Source Need Micro payment Adv model Not easy Utility Social  Networking Apps Application  Software “ Interruption Ads” in Apps Blog “ Contextual Ads ” ASP -  Mash up Web Services Advertising   Merchant Freedom to pay (Pay for value, e.g. trials) Content Free (Advertising) Pay  (Nothing free) Feemium  (es Pro account) Free to use pay for  service (e.g. support) Freedom to pay   fair (Donate) Application/ service Products / Software
c) Freemium – “Creep” business model ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],WORKS!!
Diverse tipologie di prodotti/servizi Web2.0 si basano su tale modello: - I  classici  esempi:  FeedBurner ,  Flickr ,  NewsGator Online ,  Skype ,  last.fm ,  37signals ,  Box .net - Praticamente tutti i siti di  Cupid social networking  Meetic ,  Match .com ,  Lavalife - I siti di  Business social networking:  LinkedIn  e  Craigslist - I  Virtual worlds social networking  come  SecondLife Concept Product Dev Launch Viral Distribution / network Effect Revenue model Change Revenue Mngm  Capabilites Concept Product  test Product  dev Launch Revenue model test Marketing and Distribution Marketing Model based business path Revenue Model based business path Time Time L.Grivet 2007 © - Illustrative
Marketing Model vs Revenue Model based business path Marketing Action Campaign Marketing Model based Business path Revenue Model based Business path Users Time 1 mio y1 y2 y3 y4 y5 y6 Business Model Change L.Grivet 2007 © - Illustrative
Confronti tra modelli di business differenti Free Market Maker Community Community Freemium ,[object Object],[object Object],[object Object]
Confronti tra Freemium
Ritorno degli investimenti e Modelli di Revenue del Web 2.0 nel mercato italiano e globale ,[object Object],[object Object],[object Object]
Web 2.0 ROI: Wor(l)d of mounth ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Web 2.0 Investment: ROI VS Stealth Mode VS
Marketing 2.0 ,[object Object],[object Object]
Google Analytics ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Valore della conversione dell’obiettivo può essere il costo per click che pagheremmo su Adwords (es 0.15)
Ads by Grivet L.Grivet [email_address] www.bizmo.it

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MARKETING 2.0, Freemium & ROI

  • 1. MARKETING 2.0 FREEMIUM BUSINESS MODEL ROI L.Grivet [email_address] www.bizmo.it Some slide are intentionally in English and others in Italian
  • 2.
  • 3.
  • 4. Web 2.0: What’s for me? Business type Business 2.0 Trend L.Grivet 2007 © Low entry barriers for newcomers ideas (MySpace) Diversification venture Some non core experiment Venture 2.0 Innovative product service online. (API, soc.network) New core product, service , feature (e.g. podcast) Some Trendy product jv (Nike + iPod) Product Dev. 2.0 Newcomer Existing Business Web, ICT, or Media based. Existing Business Traditional (e.g. Industrial) Some Trendy product jv (Nike + iPod) First admin and KM tools Internal communication and networking Internal communication and networking Enterprise 2.0 Zero budget marketing tools Cost effective product marketing support Cost effective misurable opportunity Marketing 2.0 NewBloggers Great buzz Some articles Hype 2.0 Not so relevant Great deal of impact /opportunity Some opportunity
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  • 29. Business model 2.0 – Working / Not Models Revenue model Business Area L.Grivet 2006 © Open Content Wikis Broker Market Maker Open Source Need Micro payment Adv model Not easy Utility Social Networking Apps Application Software “ Interruption Ads” in Apps Blog “ Contextual Ads ” ASP - Mash up Web Services Advertising Merchant Freedom to pay (Pay for value, e.g. trials) Content Free (Advertising) Pay (Nothing free) Feemium (es Pro account) Free to use pay for service (e.g. support) Freedom to pay fair (Donate) Application/ service Products / Software
  • 30.
  • 31. Diverse tipologie di prodotti/servizi Web2.0 si basano su tale modello: - I classici esempi: FeedBurner , Flickr , NewsGator Online , Skype , last.fm , 37signals , Box .net - Praticamente tutti i siti di Cupid social networking Meetic , Match .com , Lavalife - I siti di Business social networking: LinkedIn e Craigslist - I Virtual worlds social networking come SecondLife Concept Product Dev Launch Viral Distribution / network Effect Revenue model Change Revenue Mngm Capabilites Concept Product test Product dev Launch Revenue model test Marketing and Distribution Marketing Model based business path Revenue Model based business path Time Time L.Grivet 2007 © - Illustrative
  • 32. Marketing Model vs Revenue Model based business path Marketing Action Campaign Marketing Model based Business path Revenue Model based Business path Users Time 1 mio y1 y2 y3 y4 y5 y6 Business Model Change L.Grivet 2007 © - Illustrative
  • 33.
  • 35.
  • 36.
  • 37. Web 2.0 Investment: ROI VS Stealth Mode VS
  • 38.
  • 39.
  • 40. Ads by Grivet L.Grivet [email_address] www.bizmo.it